Version Upgrade using USB memory Storage Device
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1 Version Upgrade using USB memory Storage Device Relation between SST and USB memory Storage Device When using the USB memory storage device storage device for version upgrade, the system software should be copied to the USB memory storage device storage device. By inserting the USB memory storage device storage device to the slot of the machine, the system software can be upgraded. The figure below shows the relation between SST and USB memory storage device storage device. PC ir ---- Downloading System Software Copy the system software from SST to the USB memory storage device storage device. Right after download from the USB memory storage device storage device, the system software is stored in the temporary memory space in HDD. The system software is written in the system memory area, Boot area and Flash ROM upon the machine restarted. When the writing process is successfully completed, the machine is automatically restarted with the new version of the system software. Tasks in the customer site 1) Download the system software Download Mode [ ir2270i-jpjaxxxx-mn.dsh ] Complete [ ir2270im-jpjaxxxx-1f77-mn.prg ] Complete [ ir2270im-zzjaxxxx-49ad.prg ] Complete [ ir2270iw-jpjaxxxx-5c1-mn.prg ] Complete [ ir2270iw-zzjaxxxx-a825.prg ] Complete [ ir2270if-jpjaxxxx-de9-icc.prg ] Complete [ ir2270iw-zzjaxxxx-a825.prg ] Complete [ ir2270ig-jpjaxxxx-ec30-icc.prg ] Complete Task in the office SST System software System Software USB memory storage device System Software HDD System Software Temporary memory space システムソフトウェアのコピー Copying the System Software Copying the system software USB memory storage device SST Downloading the system software HDD 3) The system software is written 2) 主電源スイッチ Automatically restarted OFF/ON System software Flash ROM When downloading the system software, enter any of Download modes below. Normal mode (recommended) Select COPIER > FUNCTION > SYSTEM > Download in Service mode and press [OK]. Safe mode (only when any system error occurs or the machine is unable to start normally; turn ON the main power switch by pressing 2 and 8 keys simultaneously on the numeric keypad) <<<<< download shell >>>>> [ SYSTEM JPja-m ] Upgrading complete [ SYSTEM ZZ ] Upgrading complete [ SYSTEM JPja-w ] Upgrading complete [ SYSTEM ZZ ] Upgrading complete [ FONT F ] Upgrading complete [ FONT G ] Upgrading complete +++ Switch OFF the power then ON. +++ HDD System Software Temporary memory space System memory area FLASH ROM 4) 主電源スイッチ Automatically restarted OFF/ON 5) Start with the new version. -1
2 -2 Copying System Software System CD to SST Copy the system software stored in the system CD to SST. 5) Select the drive where the system CD is set and click Search. NOTE: The system software is compressed if the file size exceeds the CD memory capacity. If the above is the case, decompress the file before copying it to SST. Preparation Requirements: PC with SST Ver or later installed The system CD for this machine Steps to copy the system software 1) Start the PC. 2) Set the system CD to the PC. 3) Start SST. 4) Click Register Firmware button. ) The list of the system software components stored in the system CD is shown on the screen. Uncheck the box(es) of unnecessary folder(s) and/or system software component(s) and click Copy button. -2
3 -3 7) The message is shown when the system software is copied. Click OK button. SST to USB memory Storage Device Copy the system software stored in SST to the USB memory storage device storage device. Preparation Requirements: PC with SST Ver or later installed USB memory storage device (*) Requirements for USB memory storage device: Interface: USB 1.1 or later (USB 2.0 is recommended) Memory capacity: 1GB or more is recommended (the total file size of the system software is approx. 500MB). Format: FAT (FAT 1), FAT32 (NTFS and HFS are not supported). The memory is formatted in a partition (multiple partitions are not supported) Unavailable USB memory: memory that is protected by a password or the encryption technology. Steps to copy the system software 1) Start the PC. 2) Insert the USB memory storage device storage device to the slot of the PC. 3) Start SST. -3
4 -4 4) Click the USB icon shown in "Select the target" Screen. ) Select Series and Version (the System Version). 5) Select the drive (removable disk) where the USB memory storage device storage device is inserted. NOTE: The signs shown in the field of Firmware registration static indicate the following: Y: Stored in SST N: Not stored in SST 7) Click Start button. Start copying the system software to the USB memory storage device storage device. -4
5 -5 NOTE: When the accessory configuration is known for the machine where the system software is to be downloaded, uncheck the boxes of unnecessary accessories. 8) Click OK when the system software is successfully copied in the USB memory storage device storage device. Connection CAUTION: This machine does not communicate with SST once it recognizes a USB memory storage device; therefore, SST and a USB memory storage device cannot be used at the same time. Preparation Item to prepare: a USB memory storage device, which the system software for this machine is stored. Procedure 1) If a cross cable is connected to this machine, remove the cross cable. 2) Connect the USB memory storage device to the USB port. USB memory USB port -5
6 - 3) Switch to the download mode to use. In the case of normal mode (Recommended) Select the following in Service Mode: COPIER > FUNCTION > SYSTEM > DOWNLOAD; and then press [OK]. In the case of safe mode (This mode should not be used as general rule. To be used only when normal startup fails, such as a system error, etc.) While pressing keys at the same time, turn ON the Main Power Switch. Once this machine recognizes the USB memory storage device, the following menu is displayed on the Control Panel. [[[[[ download Menu (USB) ]]]]]]]]]]] [1]: Upgrade (Auto) [8]: download Menu 2 [Reset]: Shutdown CAUTION: Depending on the manufacturer or the model, this machine may not recognize the USB memory storage device. This machine retries the detection of a USB memory storage device for up to 0 seconds after power-on. The above menu is not displayed if the recognition of a USB memory storage device is failed within the time period. In such a case, use another USB memory storage device. Upgrading System Software Menu/Function Overview [[[[[ download Menu (USB) ]]]]]]]]]]] [1]: Upgrade (Auto) [8]: download Menu 2 [Reset]: Shutdown Downloading System Software [1]: Upgrade(Auto) To download/write the system software (automatic) To download the system software (confirmation) To download the system software (overwriting) To format the HDD/BOOTDEV partition Do not use this menu because this function is for R&D review To clear the system software immediately after downloading (before writing) [8]: Download Menu 2 To move to Download Menu 2 Others (e.g.: version information) [Reset]: Shutdown To execute shutdown sequence Press the key on the Control Panel to select/execute the functions. -
7 -7 Points to Note When Operating/Using System Software NOTE: The following download method is recommended to execute normal download of the system software (any download work other than downloading after replacing/formatting the HDD): Download mode --- Normal mode Download menu --- [1]: Upgrade (Auto) CAUTION:Caution when the power is turned OFF Be sure to execute shutdown sequence to quit download mode. Pressing the [Reset] key and then the [0] key on the menu screen executes the shutdown sequence. Once the message on the touch panel disappears, turn OFF the Main Power Switch. CAUTION:Prohibition to turn OFF the power during downloading/writing Do not turn OFF the power during downloading or writing of the system software; otherwise, this machine may not be started even if the power is turned ON. If the machine fails to be started even if the power is turned ON, start the machine in safe mode (pressing keys). When the machine can be started in safe mode, be sure to download the system software once again. If the machine fails to be started, replace the HDD and then download the system software. -7
8 Downloading/Writing System Software (Automatic) [1]: Upgrade (Auto) The version is compared between the host machine/option and the system software in the USB memory storage device to download only the system software with newer version in the USB memory storage device to the temporary storage area of the HDD. In safe mode, only the following system software can retrieve the version information (the version is compared). SYSTEM, LANGUAGE, RUI, MERAPCONT, SDICT As for system software of the host machine whose version information cannot be obtained, the software for RCON is not downloaded, but other software are downloaded. For the system software of the option that is not connected, it is handled as follows: <In the case of startup in normal mode (Recommended)> For the option that is not connected, the system software is not to be downloaded. <In the case of startup in safe mode> The system software of the options which are not connected are not downloaded. 3) Press the key on the Control Panel. -8 [1] -> [0]: To execute downloading/any key other than [0] key: To return to the menu screen. [[[[[ download Menu (USB) ]]]]]]]]]]] [1]: Upgrade (Auto) [8]: download Menu 2 [Reset]: Shutdown During downloading, download status is displayed on the Control Panel. After downloading is complete, this machine is automatically restarted to write the downloaded system software to the HDD system area/flash ROM. Operation procedure 1) Enter download mode. 2) Connect the USB memory storage device to the USB port. -8
9 Once downloading is complete, this machine is automatically restarted to start writing to the HDD system area/flash ROM. The screen shows the countdown once writing process is properly complete. Downloading System Software (Confirmation) The version is compared between the host machine/option and the system software in the USB memory storage device to download the system software with newer version in the USB memory storage device to the temporary storage area of the HDD. When the system software version in the USB memory storage device is the same or older, a confirmation message is displayed on the Control Panel so that the user can select whether to overwrite or not. -9 In safe mode, only the following system software can retrieve the version information (the version is compared). SYSTEM, LANGUAGE, RUI, MERAPCONT, SDICT As for system software of the host machine whose version information cannot be obtained, the software for RCON is not downloaded, but other software are downloaded. Once the countdown shows 0, this machine is automatically restarted. 4) When the main menu is displayed, press the removal key at the lower right on the touch panel and select removal of the memory media, and then remove the USB memory storage device. CAUTION: After HDD formatting and downloading, this machine takes a long time (for writing the software). This machine, in some cases, stays in standby screen up to 10 min during writing. At this time, do not turn off the main power switch. For the system software of the option that is not connected, it is handled as follows: <In the case of startup in normal mode (Recommended)> For the option that is not connected, the system software is not to be downloaded. <In the case of startup in safe mode> The system software of the options which are not connected are not downloaded. Unlike menu [1], this machine is not automatically started despite completion of downloading. By manually turning OFF/ON the power, the system software is written at the time of startup. In this case, starting the machine in safe mode deletes the downloaded system software saved in the temporary storage area; therefore, do not press the numeric keys (2 + 8), but execute normal startup to execute writing. -9
10 Operation procedure 1) Enter download mode. 2) Connect the USB memory storage device to the USB port. 3) Press the key on the Control Panel. [2] -> [0]: To execute downloading/any key other than [0] key: To return to the menu screen. -10 Once downloading is complete, a message is displayed to encourage pressing the Reset key. [[[[[ download Menu (USB) ]]]]]]]]]]] [1]: Upgrade (Auto) [8]: download Menu 2 /[2] has been selected. Execute?/ - (OK):0 / (CANCEL):Any other keys - During downloading, download status is displayed on the Control Panel. NOTE: When the system software version in the USB memory storage device is the same or older than the system software in the HDD, a message is displayed in each case to confirm whether to overwrite or not. Press the key on the Control Panel. [0]: To overwrite/any key other than [0]: Not to overwrite 4) Press the Reset key. Shutdown sequence is executed. 5) Once the message on the touch panel disappears, turn OFF the Main Power Switch. ) Remove the USB memory storage device. 7) Ensure the LED at the lower right on the Control Panel is turned OFF, and turn ON the Main Power Switch. Writing to the HDD system area/flash ROM is started after the startup. The screen shows the countdown once the writing process is properly completed. The screen shows the countdown once the writing process is properly completed. This machine is restarted with the downloaded system software at the count of
11 Downloading System Software (Overwriting) Regardless of the system software version in the host machine, all the system software in the USB memory storage device is downloaded. Regardless of the system software version in the host machine, all the system software in the USB memory storage device is downloaded. Unlike menu [1], this machine is not automatically started despite completion of downloading. By manually turning OFF/ON the power, the system software is written at the time of startup. In this case, starting the machine in safe mode deletes the downloaded system software saved in the temporary storage area; therefore, do not press the numeric keys (2 + 8), but execute normal startup to execute writing. CAUTION: In overwriting download mode of the USB memory storage device, all the system software stored in the USB memory storage device is downloaded as well. Uncheck the applicable system software so that the system software of the nonconnecting option is not downloaded when downloading the system software from SST to USB. Once downloading is complete, a message is displayed to encourage pressing the Reset key. -11 Operation procedure 1) Enter download mode. 2) Connect the USB memory storage device to the USB port. 3) Press the key on the Control Panel. [3] -> [0]: To execute downloading/any key other than [0] key: To return to the menu screen. [[[[[ download Menu (USB) ]]]]]]]]]]] [1]: Upgrade (Auto) [8]: download Menu 2 /[3] has been selected. Execute?/ - (OK):0 / (CANCEL):Any other keys - During downloading, download status is displayed on the Control Panel. 4) Press the Reset key. Shutdown sequence is executed. 5) Once the message on the touch panel disappears, turn OFF the Main Power Switch. ) Remove the USB memory storage device. 7) After checking that the LED is turned OFF at the lower right on the Control Panel, turn ON the Main Power Switch. Writing to the HDD system area/flash ROM is started after the startup. The screen shows the countdown once the writing process is properly complete. When the countdown shows 0, this machine is restarted with the downloaded system software. -11
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