MAC OSx (Mountain Lion) is not supported by ICTS. Therefore, please consider this manual a courtesy.

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1 MAC OSx (Mountain Lion) is not supported by ICTS. Therefore, please consider this manual a courtesy. A Virtual Private Network (VPN) is best described as a tunnel to MAASnet, the university network. After having configured the VPN connection, your MAC will only communicate with the VPN server. Consequently, this server handles all network traffic to and from the MAC, as if this MAC were physically located within the university. MAASnet and VPN: The university network contains many pages and provisions that can be accessed only from a computer within MAASnet, in which all systems receive a unique IP address. These addresses always look like this: xxx.xxx, where the last six numbers are unique. MAASnet: Through the use of the VPN connection, users will be able to access the restricted content from other pc s connected by other means as well. In practice, this means that users that are accessing the internet through another internet provider can now access, for example: Microsoft Exchange/Outlook environment; Library services such as the E-journal database. This manual will help you configure your MAC for the use of the VPN client of Maastricht University. BEWARE: The UM VPN connection cannot be used on a MAC that is connected through some other VPN connection at the same time. 1

2 What do you need? A MAC that is connected to the internet. An employee or student account of Maastricht University. Preparation Step 1: First you need to make sure your computer allows downloads from another source than the App(le) Store. Go to System Preferences > Security & Privacy. Step 2: Click on the lock to change settings in this page. In Allow applications downloaded from: you need to choose the option Anywhere. You might need to confirm this option by clicking on Allow from Anywhere. After your confirmation, the option Anywhere is set. Now we can start. 2

3 Installation - Step 1: Click on the Safari logo in your dock or go to Applications through the menu Go -> Applications -> Safari. Step 2: Go to the following website: vpn.maastrichtuniversity.nl Fill in your Username (this is for employees the name in front of sign in the address and for students the i-number) and Password in the required fields. Click on Login. Step 3: Now the automatic installation starts. If you are asked that an applet wants access to your computer click Allow. Is the only option offered Deny? Follow the preparation part above. 3

4 Step 4: Next, your credentials might be requested. This is the password for your MAC. Not your Maastricht University password. Step 5: The Cisco AnyConnect application is now being installed on your computer. If the installation cannot be completed or if this screen does not appear, take a look at the frequently asked questions part at the bottom of this manual. The software is now installed To start the VPN client go to your Applications folder and click on the Cisco folder. Inside this folder you will find the Cisco AnyConnect VPN client. The server address is vpn.maastrichtuniversity.nl Log on to VPN using your Maastricht University username and password and click Connect. 4

5 Step 13: The Cisco AnyConnect icon appears on your dock and your top menu. You can disconnect the VPN connection by clicking on the Cisco AnyConnect icon and selecting the option Disconnect. 5

6 Frequently Asked Questions: Question: What do I do when this message appears? Answer: Follow the preparation part of this manual, this will solve this message. Question: The logon windows keeps coming back, but I am sure I fill in the right credentials. What do I do? Answer: Try resetting Safari, this should solve the problem. 6

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