Secure your Snow Leopard

Size: px
Start display at page:

Download "Secure your Snow Leopard"

Transcription

1 Secure your Snow Leopard Benjamin Stanley apple Certified Trainer Structure of OS Safer Browsing System Prefs that help with security Managed prefs from server Keychain Hardware security AV and a little about mobile 1

2 Mac OS X Structure User Experience Aqua Dashboard Spotlight Accessibility Application Frameworks Cocoa Carbon Java Graphics and Media Core Animation Core Image Core Video QuickTime OpenGL Quartz Core Audio Darwin It helps to understand a little how the system is structured Darwin Open Source kernel with user layers on top. Some separation between core OS and application space give us some security 2

3 Mac OS X Structure In the file system users stuff and system stuff are separate users only have access to their things - administrator needed for /Library and /System 3

4 Mac OS X Structure There are actually more items than shown. MacOS X has two ways to hide files Start the name with a full stop. or set an extended attribute called hidden - done via the terminal and the chflags command DS_Store Desktop Services Store holds folder settings.trashes holds trashed items! 4

5 Mac OS X Structure System Administrator (root) Administrator sudo Standard Guest Sharing Root cannot login by default Directory Utility to enable and disable root user. sudo for an admin user to be root for a bit (5 mins) standard users see stuff locked guest login must be enabled - home folder deleted at logout sharing users only for remote access - no home so no login 5

6 Mac OS X Structure Look at Login Options 1. Auto Login 2. Login Window display 3. Join a directory 6

7 Mac OS X Structure Directory Local Connected OD AD edirectory Need to think about where our users are located Always a Local Datastore for local users Open Directory is our name for all directory stuff We can connect to an other directory: AD, OD, edirectory, any LDAP datasource 7

8 Mac OS X Structure Binding to AD Where is home? Local is good sync at logout If we are binding to AD for Authentication... We use Directory Utility or Accounts System Preference where is the home located? mobile account can cause sync issues best to keep things local and sync at logout 8

9 Mac OS X Structure Users on AD Permissions managed via OD Ideal set up is to leave users on AD and manage through OD Today we will focus on local stuff - things are very similar when connected to OD 9

10 Safer Browsing Safari 5 - ultra modern web browser HTML5 CSS3 uses WebKit (apple invented) used by Google Android, Nokia Series 60, Palm WebOS, Google Chrome Antiphishing and malware technology 10

11 Safer Browsing Lets have a look at Safari Preferences Open Safe files after downloading - turn off? Supports the Windows Attachment Monitor to notify AV software that a file has been downloaded and can prompt a scan of the downloaded file! 11

12 Safer Browsing All downloads are tagged so Mac OS X knows where the files were obtained from. The website time and date, just get info on a downloaded file to see this. Phishing websites are detected and a warning displayed. 12

13 Safer Browsing Cookies should be set to only be accepted from the current domain. Some people object to being tracked so will disable cookies completely. Setting this to never may cause issues with VLE or school management tools. 13

14 Safer Browsing You may be surprised to see how many sites use cookies to store user information and how long they will be kept as a record of your browsing history. Of course the remove button will tidy this list up. Cookies are stored in the Users Library folder in a folder called Cookies as a Property list file. ~/Library/Cookies/Cookies.plist 14

15 Safer Browsing Cookies and other browsing information can be cleared by choosing to Reset Safari from the Safari application menu. Choose what to reset then click Reset 15

16 System Preferences We are going to look at Security Parental Controls (local managed prefs) Sharing Spotlight Hiding System Preferences 16

17 Security Lock Screen Parental Controls Managed Preferences Security Preferences Require password Disable auto login Log out after x minutes, problem with unsaved docs - demo on next slide 17

18 Security Bit of an issue if documents are not saved/closed User education is needed. 18

19 Security Lock Screen Parental Controls Managed Preferences FileVault is for securing home folders Strong 256-bit AES (Advanced Encryption Standard) encryption Master password must be set as a safety net in case user forgets password 19

20 Security Firewall - application level - easy for users, a fairly automatic process. When opening an app that needs net access user is asked to allow or deny. Enabling Stealth Mode stops ICMP (Internet Control Message Protocol) responses. 20

21 Parental Controls Parental Controls - Think of these as Local managed preferences We can choose what applications and access to hardware the user has. Simple Finder is useful and secure, but will quickly get in the way for advanced users. 21

22 Parental Controls Parental Controls - Think of these as Local managed preferences Content filtering, dictionary and web Websites can be specified on an allow and deny list 22

23 Sharing Mac OS X can share all sorts of things, hardware, connections, files, services, host. It is a good idea to turn off what isn t required. Restrict access to certain users or groups for services you do enable. 23

24 Sharing for example With remote login which gives command line access to the machine over the network using SSH we should restrict this to admin users only. 24

25 Sharing Selecting file sharing turns on AFP. Notice all public folders for local users are shared as read only (a drop box inside allows write only) To share via SMB, turn it on and enter password! stores as NTLMv2 for windows users 25

26 Spotlight Privacy Spotlight is our searching and indexing service Indexes everything, file names, contents, all metadata Choose what is shown in the results list Control what isn t included in the Spotlight index Might be worth adding USB sticks with confidential data to the privacy list so they are never indexed. Index is stored in.spotlight-v100 at the root. 26

27 Software Update Software updates from Apple for the OS and Apple software You may want to disable auto checking and deploy manually All updates now delivered with a certificate. Run your own software update server to mirror the updates Security updates delivered as required, no release schedule (patching Tuesday) 27

28 Network Good idea to disable network ports that are not needed. Just select the port and choose Make service inactive from the Action menu 28

29 Hide System Prefs Can lock Grey icon if managed Move to hide /System/Library/PreferencePanes We know can lock system prefs Through managed preferences we can deny access but it may be better to hide them? 29

30 Hide System Prefs take accounts for example 30

31 Hide System Prefs if we trash it 31

32 Hide System Prefs Remove rather than hide /System/Library/PreferencePanes it disappears! Not the best way 32

33 Hide System Prefs Accounts.prefPane Bit silly to do that, so... Would be better to move to /Users/LocalAdminUser/Library/PreferencePanes so only that user can access 33

34 Managing Preferences Talk about server side preference management More control over who can do what Control from a central location - a Mac OS X server 34

35 Managing Preferences Here s what we have Lots of things to control and at various levels user, workgroup, computer and computer group 35

36 Managing Preferences managed Finder preferences control what users can access and what is show on the desktop Simple Finder gives minimal access 36

37 Managing Preferences managed Finder commands Commands to access other stuff can be de-activated 37

38 Managing Preferences managed Media Access preferences Select what physical and virtual storage can be used. Block USB stick access or set to require authentication. 38

39 Managing Preferences managed System Preferences preferences Hide system prefs from view - sensible 39

40 Keychain 40

41 Keychain Stores passwords and other information securely Login.keychain is locked with the same password as the users account, unlocks on login Keychain Access is the program to look after the keychain Any time the user clicks Remember password is stored in keychain 41

42 Keychain Keychain Access preferences allow us to Lock the screen. Like turning on a screen saver and asking for password on wake 42

43 Secure Erase & Format Empty trash from finder menu Secure empty trash like a 7 pass erase Can use Disk Utility to erase free space, 7 pass or 35 pass! 43

44 Securing the Hardware Firmware Password utility on the Snow Leopard DVD via Deploy Studio script through Apple Remote Desktop Knowledge Base article HT1352 Firmware password - set from a utility on the DVD Requests password if any keys held at startup DeployStudio post image task

45 Securing the Hardware All macs (except macbook air and new mini) have a Kensington compatible lock slot MacPro has a side panel lock to restrict internal access 45

46 Anti-virus or not? With any virus a glass of whisky or lemon and honey often help! 46

47 Anti-virus or not? Malware, Trojan or Virus RSPlug-F iworks-a Leap-A Current level of risk is minimal, arguably negligible, but real. Malware is in existence, and can do some nasty stuff. Remember system/user are separate - anything that asks for admin rights should be treated with respect. RSPlug-F - changes DNS settings Leap-A OompaLoompa! application dressed as an image (no effect on standard user account) We should be nice to other computer users on our network - our mac could be a gateway in from a USB stick. 47

48 Anti-virus or not? Solutions available Intego Virus Barrier McAfee VirusScan for Mac Norton for Mac 11 ClamXav - free open source solution Sophos Whatever you choose keep it up to date 48

49 Anti-virus or not? Sophos have an iphone app to show current threats, free from App Store Anti-virus conclusion... minimal threat, run something just in case to protect your network - good idea to run something server side. 49

50 Mobile Security Snow Leopard has been our main topic today But think about security on mobile devices as their use becomes more widespread 50

51 Mobile Security ipod and ipad can be secured. Restrictions can be put in place for all ios devices, restrictions hidden behind a passcode. Virus even less of an issue as all apps checked. 51

52 Training apple Authorised Training Centre RM have a national training provider with NTI Authorised Apple Training Centre delivering accredited, certified Apple courses Snow 101 for client, Snow 201 for server, 301, 302, 303 for Deployment, Directory and Security & Mobility 52

53 Thank you Any questions? Benjamin Stanley We ve covered a lot today Structure of OS, Safer Browsing, System Prefs that help with security Managed prefs from server, Keychain, Hardware security, AV and a little about mobile Any questions? 53

Secure your Snow Leopard. Mac OS X Structure

Secure your Snow Leopard. Mac OS X Structure Secure your Snow Leopard Benjamin Stanley Certified apple Trainer Structure of OS Safer Browsing System Prefs that help with security Managed prefs from server Keychain Hardware security AV and a little

More information

9L0-412 Q&As. OS X Support Essentials 10.8 Exam. Pass Apple 9L0-412 Exam with 100% Guarantee

9L0-412 Q&As. OS X Support Essentials 10.8 Exam. Pass Apple 9L0-412 Exam with 100% Guarantee 9L0-412 Q&As OS X Support Essentials 10.8 Exam Pass Apple 9L0-412 Exam with 100% Guarantee Free Download Real Questions & Answers PDF and VCE file from: 100% Passing Guarantee 100% Money Back Assurance

More information

macos Security Checklist:

macos Security Checklist: WHITE PAPER macos Security Checklist: implementing the Center for Internet Security Benchmark for macos Recommendations for securing macos The Center for Internet Security (CIS) benchmark for macos is

More information

Additional Resources

Additional Resources Appendix B Additional Resources This appendix contains a list of relevant Apple Knowledge Base articles and recommended documents related to the topic of each lesson. The Knowledge Base is a free online

More information

Mac Integration Basics Participant Guide

Mac Integration Basics Participant Guide Participant Guide November 2017 Contents Introduction 4 Audience 4 What you ll learn 4 Before you start 4 Directory Services 5 Connect a Mac to an Active Directory server 5 Summary 12 Share Files 13 Connect

More information

How To Remove Virus From Windows OS

How To Remove Virus From Windows OS 9/30/2018 How To Remove Virus From Windows OS Detailed Instructions To Remove Virus From Your MAC OS Step 1. Ending Process Running Under The Ac tivity Monitor 1. Type Activity Monitor in the Launchpad

More information

macos Security Checklist:

macos Security Checklist: WHITE PAPER macos Security Checklist: implementing the Center for Internet Security Benchmark for macos Recommendations for securing macos The Center for Internet Security (CIS) benchmark for macos is

More information

Apple EXAM - 9L OS X Support Essentials 10.9 Exam.

Apple EXAM - 9L OS X Support Essentials 10.9 Exam. Apple EXAM - 9L0-415 OS X Support Essentials 10.9 Exam TYPE: DEMO http://www.examskey.com/9l0-415.html Examskey Apple 9L0-415 exam demo product is here for you to test the quality of the product. This

More information

PrepAwayExam. High-efficient Exam Materials are the best high pass-rate Exam Dumps

PrepAwayExam.   High-efficient Exam Materials are the best high pass-rate Exam Dumps PrepAwayExam http://www.prepawayexam.com/ High-efficient Exam Materials are the best high pass-rate Exam Dumps Exam : 9L0-064 Title : OS X v10.8 Troubleshooting Exam Vendors : Apple Version : DEMO 1 /

More information

Apple 9L OS X Support Essentials

Apple 9L OS X Support Essentials Apple OS X Support Essentials 10.9 http://killexams.com/exam-detail/ D. What does it mean when you choose the option to "ignore volume ownership" in the Finder? What are the security ramifications of ignoring

More information

Apple 9L Apple Certified Technical Coordinator v10.4 Update.

Apple 9L Apple Certified Technical Coordinator v10.4 Update. Apple 9L0-508 Apple Certified Technical Coordinator v10.4 Update http://killexams.com/exam-detail/9l0-508 F. Enable File Vault in Security preference Answer: A, B, C Question: 159 Which two security options

More information

Apple Exam 9L0-412 OS X Support Essentials 10.8 Exam Version: 6.3 [ Total Questions: 86 ]

Apple Exam 9L0-412 OS X Support Essentials 10.8 Exam Version: 6.3 [ Total Questions: 86 ] s@lm@n Apple Exam 9L0-412 OS X Support Essentials 10.8 Exam Version: 6.3 [ Total Questions: 86 ] Question No : 1 You are logged into a MacBook Pro as a standard user. How can you display the OS X Mountain

More information

Cyber Essentials Questionnaire Guidance

Cyber Essentials Questionnaire Guidance Cyber Essentials Questionnaire Guidance Introduction This document has been produced to help companies write a response to each of the questions and therefore provide a good commentary for the controls

More information

osx Yosemite the missing manual The book that should have been in the box' David Pogue O'REILLY Farnham Koln Sebastopol Tokyo Beijing Cambridge

osx Yosemite the missing manual The book that should have been in the box' David Pogue O'REILLY Farnham Koln Sebastopol Tokyo Beijing Cambridge Farnham osx Yosemite the missing manual The book that should have been in the box' David Pogue O'REILLY Beijing Cambridge Koln Sebastopol Tokyo Table of Contents Introduction 1 The Mac Becomes an ipad

More information

Vendor: Apple. Exam Code: 9L Exam Name: OS X v10.8 Troubleshooting Exam. Version: Demo

Vendor: Apple. Exam Code: 9L Exam Name: OS X v10.8 Troubleshooting Exam. Version: Demo Vendor: Apple Exam Code: 9L0-064 Exam Name: OS X v10.8 Troubleshooting Exam Version: Demo QUESTION NO: 1 A technician suspects that an application unexpectedly quitting at launch has an unusable preference

More information

PrepAwayExam. High-efficient Exam Materials are the best high pass-rate Exam Dumps

PrepAwayExam.   High-efficient Exam Materials are the best high pass-rate Exam Dumps PrepAwayExam http://www.prepawayexam.com/ High-efficient Exam Materials are the best high pass-rate Exam Dumps Exam : 9L0-402 Title : Support Essentials 10.5 Vendors : Apple Version : DEMO Get Latest &

More information

Course Outline (version 2)

Course Outline (version 2) Course Outline (version 2) Page. 1 CERTIFIED SECURE COMPUTER USER This course is aimed at end users in order to educate them about the main threats to their data s security. It also equips the students

More information

Mac Integration Basics Adding a Mac to a Windows or Other Standards-Based Network Course Guide

Mac Integration Basics Adding a Mac to a Windows or Other Standards-Based Network Course Guide Mac Integration Basics 10.11 Adding a Mac to a Windows or Other Standards-Based Network Course Guide Contents Introduction 5 Prerequisite knowledge 5 Network Accounts 6 Configuring a Mac to connect to

More information

NetSupport Manager v11

NetSupport Manager v11 Remote Support For Any Environment NetSupport Manager v11 NetSupport Manager has been helping organisations optimise the delivery of their IT support services since 1989 and, while the use of Remote Control

More information

User Guide. NetScaler Gateway Access

User Guide. NetScaler Gateway Access User Guide NetScaler Gateway Access Version: 1 Date: December 5, 2017 Facilitator Guide This guide has been produced by the ITS Learning Services Team. All reasonable precautions have been taken in the

More information

Contents. mac os x basics for new mac users

Contents. mac os x basics for new mac users mac os x basics for new mac users 1 Introduction to the Mac os x Desktop............ 3 Get to Know your Desktop and Finder................ 4 Make sure you can get to the Desktop or Finder whenever necessary..........................

More information

Mac OS X (10.8.2) Mt. Lion

Mac OS X (10.8.2) Mt. Lion Mac OS X (10.8.2) Mt. Lion Session 2 (of 2) - February 4, 2013 Naples MacFriends Macintosh User Group Exit 1 Good Old Things (even before Mt Lion) Application Switcher Fast User Switching Wi-Fi Information

More information

You will save an Auto Server Setup file and use it in the next exercise.

You will save an Auto Server Setup file and use it in the next exercise. Initial Mac OS X Server Configuration 51 30 You are now at the Review pane. Do not click the Set Up button. Instead, leave your Mac OS X Server at this Review pane. You will save an Auto Server Setup file

More information

New to Mac. Viewing Options in Finder:

New to Mac. Viewing Options in Finder: New to Mac Finder Preferences Finder helps you find and organize your files. To set Finder preferences, click on your desktop > Click Finder on the top left menu > Preferences. General Check External Hard

More information

TIBCO LiveView Web Getting Started Guide

TIBCO LiveView Web Getting Started Guide TIBCO LiveView Web Getting Started Guide Introduction 2 Prerequisites 2 Installation 2 Installation Overview 3 Downloading and Installing for Windows 3 Downloading and Installing for macos 4 Installing

More information

osx Mavericks the missing manual9 The book that should have been in the box' David Pogue O'REILLY* Kbln Beijing Cambridge Farnham

osx Mavericks the missing manual9 The book that should have been in the box' David Pogue O'REILLY* Kbln Beijing Cambridge Farnham Kbln Sebastopol osx Mavericks the missing manual9 The book that should have been in the box' David Pogue O'REILLY* Beijing Cambridge Farnham Tokyo Table of Contents Introduction 1 The Mac Becomes an ipad

More information

Manual Removal Norton Internet Security Won't Open Or

Manual Removal Norton Internet Security Won't Open Or Manual Removal Norton Internet Security Won't Open Or Dec 3, 2014. Finally during the reinstall - I had to delete a key to get a new key other wise I would I have it shown on the prgrams and features -

More information

QuickStart Guide for Managing Computers. Version 9.73

QuickStart Guide for Managing Computers. Version 9.73 QuickStart Guide for Managing Computers Version 9.73 JAMF Software, LLC 2015 JAMF Software, LLC. All rights reserved. JAMF Software has made all efforts to ensure that this guide is accurate. JAMF Software

More information

QuickStart Guide for Managing Computers. Version

QuickStart Guide for Managing Computers. Version QuickStart Guide for Managing Computers Version 10.6.0 copyright 2002-2018 Jamf. All rights reserved. Jamf has made all efforts to ensure that this guide is accurate. Jamf 100 Washington Ave S Suite 1100

More information

VMware Workspace ONE UEM Apple tvos Device Management. VMware Workspace ONE UEM 1811 VMware AirWatch

VMware Workspace ONE UEM Apple tvos Device Management. VMware Workspace ONE UEM 1811 VMware AirWatch VMware Workspace ONE UEM Apple tvos Device Management VMware Workspace ONE UEM 1811 VMware AirWatch You can find the most up-to-date technical documentation on the VMware website at: https://docs.vmware.com/

More information

QuickStart Guide for Managing Computers. Version 9.32

QuickStart Guide for Managing Computers. Version 9.32 QuickStart Guide for Managing Computers Version 9.32 JAMF Software, LLC 2014 JAMF Software, LLC. All rights reserved. JAMF Software has made all efforts to ensure that this guide is accurate. JAMF Software

More information

TIBCO LiveView Web Getting Started Guide

TIBCO LiveView Web Getting Started Guide TIBCO LiveView Web Getting Started Guide Contents Introduction... 1 Prerequisites... 1 Installation... 2 Installation Overview... 2 Downloading and Installing for Windows... 3 Downloading and Installing

More information

PGP(R) Desktop Version 10.1 for Mac OS X Release Notes

PGP(R) Desktop Version 10.1 for Mac OS X Release Notes Page 1 of 8 PGP(R) Desktop Version 10.1 for Mac OS X Release Notes Thank you for using this PGP Corporation product. These Release Notes contain important information regarding this release of PGP Desktop

More information

QuickStart Guide for Managing Computers. Version

QuickStart Guide for Managing Computers. Version QuickStart Guide for Managing Computers Version 10.2.0 copyright 2002-2018 Jamf. All rights reserved. Jamf has made all efforts to ensure that this guide is accurate. Jamf 100 Washington Ave S Suite 1100

More information

Mac OS X v10.7 Troubleshooting Exam 9L0-063

Mac OS X v10.7 Troubleshooting Exam 9L0-063 Mac OS X v10.7 Troubleshooting Exam 9L0-063 Number: 9L0-063 Passing Score: 800 Time Limit: 120 min File Version: 1.0 http://www.gratisexam.com/ Apple 9L0-063 Mac OS X v10.7 Troubleshooting Exam Version:

More information

IHAnywhere Installation and Usage Guide for Mac INFORMATION MANAGEMENT & INFORMATION TECHNOLOGY

IHAnywhere Installation and Usage Guide for Mac INFORMATION MANAGEMENT & INFORMATION TECHNOLOGY IHAnywhere Installation and Usage Guide for Mac INFORMATION MANAGEMENT & INFORMATION TECHNOLOGY 2 Remote access to IH applications is provided through IH Anywhere. To use IH Anywhere you will need to install

More information

ZuluDesk Management System is a powerful Mobile Device Management (MDM) solution designed for schools to manage their Apple devices over WiFi.

ZuluDesk Management System is a powerful Mobile Device Management (MDM) solution designed for schools to manage their Apple devices over WiFi. !!! TRIAL GUIDE Introduction ZuluDesk Management System is a powerful Mobile Device Management (MDM) solution designed for schools to manage their Apple devices over WiFi. This guide is designed to support

More information

Aqua Connect Terminal Server 3.5 Advanced User Manual

Aqua Connect Terminal Server 3.5 Advanced User Manual Advanced User Manual Table of Contents Chapter 1: Getting Ready for Aqua Connect Terminal Server... 3 Preparing our Mac OS X Server...3 Preparing our Network and Internet Connection...5 Chapter 2: Deciding

More information

How To Turn On Screensaver Immediately Mac Os X Mountain Lion

How To Turn On Screensaver Immediately Mac Os X Mountain Lion How To Turn On Screensaver Immediately Mac Os X Mountain Lion Besides changing the look and feel of your Mac, you can also let your Mac See the following articles for information on how to set your desktop

More information

JCCC Virtual Labs. Click the link for more information on installing on that device type. Windows PC/laptop Apple imac or MacBook ipad Android Linux

JCCC Virtual Labs. Click the link for more information on installing on that device type. Windows PC/laptop Apple imac or MacBook ipad Android Linux JCCC Virtual Labs Revision 9/21/2017 http://ats.web. Welcome to the JCCC Virtual Lab Environment. This system allows students to access campus software titles on their personal computers from almost anywhere.

More information

Systems Deployment with Blast Image Config 3.0

Systems Deployment with Blast Image Config 3.0 Systems Deployment with Blast Image Config 3.0 May 3, 2012 Justin Elliott Penn State University MacAdmins Conference 2012 Quick Audience Survey Who s new to Mac systems imaging and deployment? Who has

More information

Introducing Mountain Lion 7

Introducing Mountain Lion 7 Contents Contents Introducing Mountain Lion 7 About OS X Mountain Lion 8 Installing Mountain Lion 9 The OS X Environment 0 Aqua Interface About Your Mac About System Preferences 7 Changing the Background

More information

CERTIFIED SECURE COMPUTER USER COURSE OUTLINE

CERTIFIED SECURE COMPUTER USER COURSE OUTLINE CERTIFIED SECURE COMPUTER USER COURSE OUTLINE Page 1 TABLE OF CONTENT 1 COURSE DESCRIPTION... 3 2 MODULE-1: INTRODUCTION TO DATA SECURITY... 4 3 MODULE-2: SECURING OPERATING SYSTEMS... 6 4 MODULE-3: MALWARE

More information

Adding Groups to Groups

Adding Groups to Groups 108 Authenticating and Authorizing Accounts 4 Select the Project X group, and drag it from the Groups drawer to the Other Groups list. Notice that as you drag the group, the pointer changes from an arrow

More information

Welcome to Mac OS X, the world s most advanced operating system. This book helps you start using Mac OS X. First install the software, then discover h

Welcome to Mac OS X, the world s most advanced operating system. This book helps you start using Mac OS X. First install the software, then discover h Welcome to Mac OS X Welcome to Mac OS X, the world s most advanced operating system. This book helps you start using Mac OS X. First install the software, then discover how easy it is to use. 2 Installing

More information

Apple Pro Training Series: OS X Support Essentials Updates & Errata

Apple Pro Training Series: OS X Support Essentials Updates & Errata Apple Pro Training Series: OS X Support Essentials 10.10 Updates & Errata Apple Pro Training Series: OS X Support Essentials 10.10 By Kevin M. White and Gordon Davisson ISBN-13: 978-0-13-401471-5 First

More information

Apple OS Deployment Guide for the Enterprise

Apple OS Deployment Guide for the Enterprise Apple OS Deployment Guide for the Enterprise So your organization is about to deploy Mac, iphone, ipad and/or Apple TV to your users and you re not sure where to start? That s where the Apple management

More information

Using VMware View Client for Mac

Using VMware View Client for Mac May 2012 View Client for Mac This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions

More information

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e VDI Pilot Technology Services Group Procedures IH Anywhere guide 0 P a g e Installation Disable Apple Security Table of Contents IH Anywhere for Apple OSX (MAC)...2 1. Installation...2 Disable Apple Security...8

More information

Salesforce1 Mobile Security White Paper. Revised: April 2014

Salesforce1 Mobile Security White Paper. Revised: April 2014 Salesforce1 Mobile Security White Paper Revised: April 2014 Table of Contents Introduction Salesforce1 Architecture Overview Authorization and Permissions Communication Security Authentication OAuth Pairing

More information

The University of Toledo Intune End-User Enrollment Guide:

The University of Toledo Intune End-User Enrollment Guide: The University of Toledo Intune End-User Enrollment Guide: Contents Enroll your Android device in Intune... 2 Enroll your ios device in Intune... 15 Enroll your Mac OS X device in Intune... 25 Enroll your

More information

Systems Deployment with Blast Image Config. May 22, 2013 Justin Elliott Penn State University

Systems Deployment with Blast Image Config. May 22, 2013 Justin Elliott Penn State University Systems Deployment with Blast Image Config May 22, 2013 Justin Elliott Penn State University Quick Audience Survey Who s new to Mac systems imaging and deployment? Who has used Blast Image Config before?

More information

TechTalk: Implementing Citrix Receiver from Windows to iphone. Stacy Scott Architect, Worldwide Technical Readiness

TechTalk: Implementing Citrix Receiver from Windows to iphone. Stacy Scott Architect, Worldwide Technical Readiness TechTalk: Implementing Citrix Receiver from Windows to iphone Stacy Scott Architect, Worldwide Technical Readiness Citrix Receiver Citrix Receiver Overview Citrix Receiver for iphone Citrix Receiver for

More information

OS 10.9 Mavericks. ApplePickers November 13, 2013

OS 10.9 Mavericks. ApplePickers November 13, 2013 OS 10.9 Mavericks ApplePickers November 13, 2013 Availability Available since Oct. 22 Should work on most Intel Mac sold since 2007 those running Snow Leopard or later FREE!! upgrade Finder Tabs Finder

More information

CONFIGURING BASIC MACOS MANAGEMENT: VMWARE WORKSPACE ONE OPERATIONAL TUTORIAL VMware Workspace ONE

CONFIGURING BASIC MACOS MANAGEMENT: VMWARE WORKSPACE ONE OPERATIONAL TUTORIAL VMware Workspace ONE GUIDE FEBRUARY 2019 PRINTED 26 FEBRUARY 2019 CONFIGURING BASIC MACOS MANAGEMENT: VMWARE WORKSPACE ONE OPERATIONAL TUTORIAL VMware Workspace ONE Table of Contents Overview Introduction Purpose Audience

More information

Intro to the Apple Macintosh Operating System, OSX

Intro to the Apple Macintosh Operating System, OSX Intro to the Apple Macintosh Operating System, OSX Introduction. The Apple Macintosh Operating system or OS, is one of the oldest operating systems in use on a personal computer 1. It has been designed

More information

Sophos Mobile Control Administrator guide. Product version: 5.1

Sophos Mobile Control Administrator guide. Product version: 5.1 Sophos Mobile Control Administrator guide Product version: 5.1 Document date: June 2015 Contents 1 About Sophos Mobile Control...5 1.1 Sophos Mobile Control on premise and as a Service...5 1.2 About this

More information

MAC BASICS For MacBooks & imacs MacOS Mojave Part 5: WEB BROWSERS

MAC BASICS For MacBooks & imacs MacOS Mojave Part 5: WEB BROWSERS MAC BASICS For MacBooks & imacs MacOS Mojave 10.14.2 Part 5: WEB BROWSERS Nancy Hellekson January 15, 2019 1 WHAT IS THE INTERNET? ARPANET adopted TCP/IP on January 1, 1983, and from there researchers

More information

Parallels Toolbox User's Guide

Parallels Toolbox User's Guide Parallels Toolbox User's Guide Parallels International GmbH Vordergasse 59 8200 Schaffhausen Switzerland Tel: + 41 52 672 20 30 www.parallels.com Copyright 1999-2018 Parallels International GmbH. All rights

More information

Select Icons p. 75 Work with Aliases p. 78 Open Files, Folders, and Applications p. 80 Move Files and Folders p. 82 Copy Files and Folders p.

Select Icons p. 75 Work with Aliases p. 78 Open Files, Folders, and Applications p. 80 Move Files and Folders p. 82 Copy Files and Folders p. Acknowledgments p. xv Introduction p. xvii Get Started with Mac OS X What's New in Tiger p. 3 Find Anything with Spotlight p. 4 Get Quick Info with Dashboard p. 6 View News Headlines with Safari RSS p.

More information

Vision Exchange TM Frequently asked questions

Vision Exchange TM Frequently asked questions Vision Exchange TM Frequently asked questions Vision Exchange is our powerful yet intuitive active learning solution for universities, colleges and meeting rooms. These FAQs answer some of your questions

More information

Installing Firefox on Mac

Installing Firefox on Mac Installing Firefox on Mac Visit the Firefox download page in any browser (e.g. Apple Safari). It will automatically detect the platform and language on your computer and recommend the best edition(s) of

More information

A workshop on Appleʼs Latest Operating System OX 10.9 (Mavericks) Facilitated by Burt Stephens

A workshop on Appleʼs Latest Operating System OX 10.9 (Mavericks) Facilitated by Burt Stephens A workshop on Appleʼs Latest Operating System OX 10.9 (Mavericks) Facilitated by Burt Stephens November 17, 2013 OS X 10.9 (MAVERICKS) TIMELINE NEW FEATURES OF MAVERICKS IBooks Previously Purchased To

More information

DSS User Guide. End User Guide. - i -

DSS User Guide. End User Guide. - i - DSS User Guide End User Guide - i - DSS User Guide Table of Contents End User Guide... 1 Table of Contents... 2 Part 1: Getting Started... 1 How to Log in to the Web Portal... 1 How to Manage Account Settings...

More information

Filesharing. Jason Healy, Director of Networks and Systems

Filesharing. Jason Healy, Director of Networks and Systems Filesharing Jason Healy, Director of Networks and Systems Last Updated Mar 18, 2008 2 Contents 1 Name of Project Here 5 1.1 Introduction.............................. 5 1.2 Initial Setup..............................

More information

Workspace ONE Chrome OS Platform Guide. VMware Workspace ONE UEM 1811

Workspace ONE Chrome OS Platform Guide. VMware Workspace ONE UEM 1811 Workspace ONE Chrome OS Platform Guide VMware Workspace ONE UEM 1811 You can find the most up-to-date technical documentation on the VMware website at: https://docs.vmware.com/ If you have comments about

More information

Student Staff Device Zone INSTRUCTIONS FOR LAPTOP CONFIGURATION AND CONNECTION NOTE: To access the Wolf Creek Network (Wolfnet) you must agree to abide by the provisions of the Wolf Creek Acceptable Use

More information

Macintosh OS X 10.3 Tips

Macintosh OS X 10.3 Tips Macintosh OS X 10.3 Tips Copyright 2004 Oliver Jovanovic Mail Tips Mail ~/Library/Mail stores most mail files ~/Library/Mail/LSMMap file stores junk mail training ~/Library/Mail/Mailboxes stores mail (can

More information

Macintosh OS X 10.4 Tips

Macintosh OS X 10.4 Tips Macintosh OS X 10.4 Tips Copyright 2005 Oliver Jovanovic Mail Tips Mail ~/Library/Mail stores most mail files and mailboxes ~/Library/Mail/LSMMap file stores junk mail training ~/Library/Mail/Mailboxes

More information

If your Mac keeps asking for the login keychain password

If your Mac keeps asking for the login keychain password If your Mac keeps asking for the login keychain password The password of your macos user account might not match the password of your login keychain. Either create a new login keychain or update it with

More information

Getting to know your IPad. Question: How many of you own or have spent time with an IPhone, IPod touch, or IPad?

Getting to know your IPad. Question: How many of you own or have spent time with an IPhone, IPod touch, or IPad? Getting to know your IPad Today's agenda: Question: How many of you own or have spent time with an IPhone, IPod touch, or IPad? Setting up an ITunes account Tour ITunes on the computer Explore IPad controls

More information

VMware Workspace ONE UEM Integration with Apple School Manager

VMware Workspace ONE UEM Integration with Apple School Manager VMware Workspace ONE UEM Integration with Apple School Manager VMware Workspace ONE UEM Integration with Apple School Manager VMware Workspace ONE UEM 1811 You can find the most up-to-date technical documentation

More information

Using Mavericks Mac OS X 10.9 part 2

Using Mavericks Mac OS X 10.9 part 2 Using Mavericks Mac OS X 10.9 part 2 About Jeff Bohr Started Naples Mac Help in 2004! Apple Certified Support Professional, OS X 10.8! 27 years of using only Apple Computers!! naplesmachelp.com System

More information

Apple Exam 9L0-402 Support Essentials 10.5 Version: 5.0 [ Total Questions: 100 ]

Apple Exam 9L0-402 Support Essentials 10.5 Version: 5.0 [ Total Questions: 100 ] s@lm@n Apple Exam 9L0-402 Support Essentials 10.5 Version: 5.0 [ Total Questions: 100 ] Topic break down Topic Topic 0: A 100 No. of Questions 2 Topic 0, A A Question No : 1 - (Topic 0) You work as an

More information

22 August 2018 NETOP REMOTE CONTROL PORTAL USER S GUIDE

22 August 2018 NETOP REMOTE CONTROL PORTAL USER S GUIDE 22 August 2018 NETOP REMOTE CONTROL PORTAL USER S GUIDE CONTENTS 1 Overview... 3 1.1 Netop Remote Control Portal... 3 1.2 Technical Requirements... 3 2 General... 4 2.1 Authentication... 4 2.1.1 Forgot

More information

Sophos SafeGuard File Encryption for Mac Quick startup guide. Product version: 7

Sophos SafeGuard File Encryption for Mac Quick startup guide. Product version: 7 Sophos SafeGuard File Encryption for Mac Quick startup guide Product version: 7 Document date: December 2014 Contents 1 About Sophos SafeGuard File Encryption for Mac...3 2 First use...4 3 Working with

More information

IRONKEY D300S SECURE USB 3.0 FLASH DRIVE

IRONKEY D300S SECURE USB 3.0 FLASH DRIVE IRONKEY D300S SECURE USB 3.0 FLASH DRIVE User Guide Document No. 48000130-001.A01 D300S Page 1 of 27 Table of Contents About This Manual... 3 System Requirements...3 Recommendations...3 Setup (Windows

More information

Manual Sync Contacts On My Iphone To Gmail Account Without Itunes

Manual Sync Contacts On My Iphone To Gmail Account Without Itunes Manual Sync Contacts On My Iphone To Gmail Account Without Itunes You can keep contacts from your Google account up to date on your ios device. Apple Store Mac iphone Watch ipad ipod itunes Support not

More information

VMware AirWatch tvos Platform Guide Deploying and managing tvos devices

VMware AirWatch tvos Platform Guide Deploying and managing tvos devices VMware AirWatch tvos Platform Guide Deploying and managing tvos devices AirWatch v9.3 Have documentation feedback? Submit a Documentation Feedback support ticket using the Support Wizard on support.air-watch.com.

More information

Data Management CS 4720 Mobile Application Development

Data Management CS 4720 Mobile Application Development Data Management Mobile Application Development Desktop Applications What are some common applications you use day-to-day? Browser (Chrome, Firefox, Safari, etc.) Music Player (Spotify, itunes, etc.) Office

More information

PNY DUO-LINK On-The-Go Flash Drive for iphone and ipad. User Manual

PNY DUO-LINK On-The-Go Flash Drive for iphone and ipad. User Manual PNY DUO-LINK On-The-Go Flash Drive for iphone and ipad User Manual Table of Contents 1. Introduction 2. System Requirements 3. Physical Descriptions 4. DUO-LINK App Installation 5. Using DUO-LINK App 5.1

More information

PassGuide.9L0-422_82,QA

PassGuide.9L0-422_82,QA PassGuide.9L0-422_82,QA Number: 9L0-422 Passing Score: 800 Time Limit: 120 min File Version: 13.05 http://www.gratisexam.com/ This VCE covers all syllabus. After preparing it anyone pass the exam in high

More information

Getting Started GateManager5 PREMIUM Domain Administration

Getting Started GateManager5 PREMIUM Domain Administration Getting Started GateManager5 PREMIUM Domain Administration This document helps you get started with Secomea s hosted GateManager5 in relation to the GateManager 5 Domain Administration. This guide assumes

More information

Recipient USER GUIDE

Recipient USER GUIDE Recipient USER GUIDE General Information What is smartmail? smartmail is smartview s proprietary email encryption system used to protect your personal and transaction related information. What is smartportal?

More information

Manually Clear Chrome Cache Mac Os X Mountain Lion

Manually Clear Chrome Cache Mac Os X Mountain Lion Manually Clear Chrome Cache Mac Os X Mountain Lion Learn how to reset (flush) the DNS cache. Apple Store Mac iphone Watch ipad ipod itunes Support OS X Mavericks, Mountain Lion, and Lion. Information about

More information

MAC BASICS. 125 S. Prospect Avenue, Elmhurst, IL (630) elmhurstpubliclibrary.org. Start Using Computers, Tablets, and Internet

MAC BASICS. 125 S. Prospect Avenue, Elmhurst, IL (630) elmhurstpubliclibrary.org. Start Using Computers, Tablets, and Internet MAC BASICS WHAT IS MAC? Introduction What We ll Cover While many users are only familiar with Windows computers, working on a Mac is both extremely user friendly and offers a variety of included creative

More information

The images shown below were taken on computers running Windows 8, but the general process should work on both Windows 7 and Windows 8 computers.

The images shown below were taken on computers running Windows 8, but the general process should work on both Windows 7 and Windows 8 computers. GlobalProtect VPN VPN stands for "Virtual Private Network" which, in Carleton's context, allows you to access resources from off-campus, and provides secure, encrypted network access. The ability of VPNs

More information

Xton Access Manager GETTING STARTED GUIDE

Xton Access Manager GETTING STARTED GUIDE Xton Access Manager GETTING STARTED GUIDE XTON TECHNOLOGIES, LLC PHILADELPHIA Copyright 2017. Xton Technologies LLC. Contents Introduction... 2 Technical Support... 2 What is Xton Access Manager?... 3

More information

Adobe Updater Manually Startup Utility Mac

Adobe Updater Manually Startup Utility Mac Adobe Updater Manually Startup Utility Mac The Adobe Application Manager (formerly Adobe Updater) notifies you of Adobe software updates. run the Adobe Update Manager to manually check for and download

More information

1 WiPG-1600 User s Manual. WiPG User's Manual. version: 2.01

1 WiPG-1600 User s Manual. WiPG User's Manual. version: 2.01 1 WiPG-1600 User s Manual WiPG-1000 User's Manual version: 2.01 2 WiPG-1600 User s Manual Table of Contents 1 Overview... 3 2 Package Contents... 4 3 USB Token Contents... 4 4 Physical Details... 5 5 What

More information

The more of these optional processes you remove, the more you'll improve Yosemite s performance.

The more of these optional processes you remove, the more you'll improve Yosemite s performance. Introduction: So you have an Apple computer running OS X Yosemite and you want to optimize performance. I ve got you covered. If you prefer to run an older version of OS X, I have another optimization

More information

Acronis and Acronis Secure Zone are registered trademarks of Acronis International GmbH.

Acronis and Acronis Secure Zone are registered trademarks of Acronis International GmbH. 1 Copyright Acronis International GmbH, 2002-2015 Copyright Statement Copyright Acronis International GmbH, 2002-2015. All rights reserved. Acronis and Acronis Secure Zone are registered trademarks of

More information

Colligo Briefcase. for Good Technology. Administrator Guide

Colligo Briefcase. for Good Technology. Administrator Guide for Good Technology Administrator Guide Contents Introduction... 2 Target Audience... 2 Overview... 2 Key Features... 2 Platforms Supported... 2 SharePoint Security & Privileges... 3 for Good Technology...

More information

STREAM Integrated Risk Manager Multi-user Deployment Options

STREAM Integrated Risk Manager Multi-user Deployment Options Multi-user Deployment Options Contents Multi-User Edition: can be accessed using a Web Browser can be accessed from an iphone or ipad (free app in App Store), and a range of other platforms and mobile

More information

Chromebooks boot in seconds, and resume instantly. When you turn on a Chromebook and sign in, you can get online fast.

Chromebooks boot in seconds, and resume instantly. When you turn on a Chromebook and sign in, you can get online fast. chromebook meet chromebook What is a chromebook? Chromebooks are... A new type of computer that is fast, simple and secure. Built for the web best of Google and access to thousands of online web apps.

More information

What s New for Enterprise and Education ios 11, macos High Sierra 10.13, tvos 11, and deployment tools and services

What s New for Enterprise and Education ios 11, macos High Sierra 10.13, tvos 11, and deployment tools and services What s New for Enterprise and Education ios 11, macos High Sierra 10.13, tvos 11, and deployment tools and services September 2017 Introduction This document is a summary of what s new in ios 11, macos

More information

Use the Apple menu to change settings, get Mac OS X software, open recent items, and restart or shut down your computer.

Use the Apple menu to change settings, get Mac OS X software, open recent items, and restart or shut down your computer. Welcome to Mac OS X Aqua makes using your Mac easier than ever. Its color, depth, and motion guide you through your tasks, while the Finder and Dock provide easy access to your computer and network. Aqua

More information

GETTING STARTED WITH STUDENT LEARNING SPACE Instructions for Students

GETTING STARTED WITH STUDENT LEARNING SPACE Instructions for Students ANNEX A GETTING STARTED WITH STUDENT LEARNING SPACE Instructions for Students SYSTEM REQUIREMENTS 1. The Student Learning Space (SLS) is accessible through the internet browsers on either Windows PC, Mac,

More information

Tuesday 6th October Agenda

Tuesday 6th October Agenda Dacorum U3A Apple Mac Users Group Tuesday 6th October 2015 Agenda Cleanup and Housekeeping your Mac & IOS Device - Remove old files, recover lost space, remove Trash and left over Apps. Agenda Identify

More information

1Password for Mac. by Marcia Bolsinga for AshMUG 1/12/2019

1Password for Mac. by Marcia Bolsinga for AshMUG 1/12/2019 Why do we need passwords? First of all - why passwords? Passwords are one of the Primary Pain Points in our modern digital existence. Despite all the advances of our modern technology, we haven t managed

More information