TUTORIAL & TRAINING MANUAL FLIPCHART

Transcription

1 TUTORIAL & TRAINING MANUAL FLIPCHART

2 Table of Contents Software Overview Live View Screen Review Events Screen Other Options Review Video and Data Review the Journal Simple Search Search for Error Correct Advanced Search Review Exception List Review Video Only Backup Video and Data Print Reports Exit Transearch 03/10/08

3 SOFTWARE OVERVIEW

4 THE LIVE VIEW SCREEN

5

6 Current connection Current date and time Notification that web server is up and running Name of current camera views Individual Camera Views Green indicates current views Exit to secure screen saver Multiple View layout Selection

7 Enterprise Application remote view View recorded journal and video events Select current live view

8 Current data source

9 Select data source

10 Pause data stream View and scroll events

11 Video Record control (password protected)

12 Advanced Recording and Scheduling

13 Video, System, and Notification settings

14 Initiates security Camera Scan

15 View Network Servers

16 Password protected Login

17 Review Events Screen

18 Enterprise Application remote view View recorded journal and video events Select current live events

19 Review Video Only Review Video & Data Multiple Layout Selection Available Camera Views Adjust Volume No camera video available recording on motion Activate Screensaver

20 Shows current Connection Review Mode Choose Date to search Scroll and review Journal View

21 Enter search Criteria Click Search for specified Criteria Scrollable Journal View of search results Cameras associated with event highlighted in Journal View Data source associated with event highlighted in Journal View Receipt associated with event highlighted in Journal View

22 Skip to Previous Event Skip to Next Event in Journal View Controls for viewing video and data associated with event highlighted in Journal View

23 Reverse feature allows backwards playback of event for greater clarity Unique Replay feature allows instant Replay of events

24 Other Options

25 System Reports licensed component

26 Edit or create the Exception List licensed component

27 Backup video and data

28 Licensed Component

29 Data management and Configuration setting (password protected)

30 2. Select registers to view status 1. View Communication status and protocol

31 Review Video and Data

32 How to review Video & Date Gulfcoast Software allows you to review video events (video only option) as well as video events and data together (video and data option). To review video events and data: Select the Review Events screen and make sure the Video & Data button is selected. 1. On the review events page, select the Video & Data button 2. From there, you can perform a Journal Review, a Simple Search, or an Advanced Search * Examples follow.

33 Journal Review 1. On the Review Events page, make sure the Video & Data button are selected 2. The daily Journal appears in the Journal view 3. Scroll to the event you want to review and click it 4. The video associated with the event appears * Example on the next page

34 1. On the Review Events screen, verify that the Video Data mode is selected 2. Select the date 3. The daily Journal appears in the Journal View 4. The daily Journal is scrollable so you can navigate through the days events.

35 5. Selected Event 8. Video associated with selected event. 6. Data source associated with selected event 7. Receipt associated with selected event. 9. No Video recording on motion. 10. Video Controls

36 Simple Search Gulfcoast Software s unique search function allows you to submit simple or complex queries. To perform a simple search: 1. Access the Review Events page 2. Select the date to search 3. Enter a keyword to search for in the Criteria box 4. Hit the Search button

37 1. On the Review Events screen, select a date to search 2. In the Criteria box, enter the words for which you would like to search 3. Finally, click the Search button and results will display in the Journal View.

38 4. Results display in Journal View 5. Selected Result 8. Video associated with first result 6. Receipt associated with selected event 7. Data source associated with selected event Check to make sure there is a customer at the counter Video controls for playing video associated with selected event.

39 Error Correct Search

40 1. Select the date 2. Enter the Criteria 3. Click the Search button

41 4. Results display in Journal View 8. Video source associated with selected event 5. Select results 6. Receipt associated with selected event 7. Data source associated with selected event

42 Advanced Search To perform an advanced search, simply choose the search date, and select and enter the correct criteria on the Review Events page. For instance, suppose you would like to view all Marlboro cigarette sales that were less than $5 and whose dollar amounts did not end in zero. You want to include all registers in the search. You would input the following: 1. Select the date 2. Enter your company s Marlboro keyword in the criteria box 3. In the first drop down box, select Amount 4. In the second drop down box, select Any $ 5. In the third drop down box, select > 6. In the text box type 5 7. Click the Register button and Select all 8. Hit Search and your results should display * Example on next page.

43 1. Select the Date 2. Select your company s keyword in the Criteria 8. Hit search button 3. In the first drip down box, select Amount 4. In the second box, select Any $ 5. In the third, select < 6. In the text box type 5 7. Click the Register button & Select all Drop down menu will show up after register button is clicked.

44 Search results display in Journal View, with first event highlighted. Video Associated with event Register associated with selected event Receipt associated with selected event No video available recording on motion

45 Easily play event in reverse with the Reverse control Unique Replay control allows instant replay of any event Controls for reviewing event selected

46 Review Exception List

47 How to Review the Exception List The Exception List is a compilation of saved searches specified by the manager. These saved searches allow the manager to keep a watch list of items or events for daily review. If a particular item is not within the specified boundaries, a red button appears so that the manager knows to check the item immediately. For instance, you can add an item to your Exception List that specifies that if the number of No Sales within a certain time frame exceeds a certain limit, the manager should be alerted. To view the Exception List: 1. Browse to the Review Events page. 2. Click the Green X-List button to bring up the Exception List. 3. Red buttons indicated items that should be checked immediately. Green buttons indicate that the item is within the specified range. 4. Click a Red button to see the details for that item. * Example on next page

48 1.On the Review Events page, click the Green X-List button 2. Red buttons indicate items that should be checked immediately. Green buttons indicate that the item is with the specified bounds Suppose you want to view the details of the Error item in the Exception List. Simply click the Red Error button.

49 4. Details appear in the Journal view 5. Selected Event 6. Video Associated with selected event 7. Check to make sure customer is at the counter

50 Review Video Only

51 How to Review Video Events Gulfcoast software allows you to review video events (video only option) as well as video events and data together (video and data option). To review only video events: 1. On the Review Events page, select the Video Only button 2. Select a camera whose video you would like to view 3. Select the year, month, and day you would like to view 4. Select an event to view 5. To add other cameras to the view, click the Add Camera View button and select additional cameras

52 1. Verify that Video Only screen is selected 2. Select a camera whose video you would like to view 3. Select a year, month, and day you would like to view

53 4. Select an event to view 5. Add other cameras to the viewing screen by clicking the Add Camera View button Controls for Video Review

54 Backup Video and Data

55 How to Perform a Backup Gulfcoast Software s backup options allows you to backup data, video, audio, and playback software, and also allow you to browse to any other resources you wish to backup. To perform a backup: 1. Click on the Backup utility button. Note that if you are going to save your backup to a CD, you will need to place a blank CD into your CD drive and click the Refresh button. 2. Select the drive letter on which you want to store the backup. 3. Select the type of data you want to backup. 4. Select the dates. 5. Begin the backup by clicking the Start Backup button. 6. Click the Done button when you are finished.

56 1. Click Backup button.

57 3. Select the CD- R Drive 2. Put the CD into the CD-R drive and hit the Refresh button 4. Click the Next Step button

58 5. Select Video 6. Select the dates, the start and end times, and the camera to include. 7. Click the Add button Video To add additional video, repeat steps 5 and 6

59 To Add Audio 11. Click Next Step button 8. Select Audio 9. Select the dates, the start and end times, and the camera to include. 10. Click the Add button Video Audio To add additional video, repeat steps 7 and 8

60 12. Begin the backup by clicking the Start Backup button 13. After the CD is ejected from the drive, click the Done button

61 Print Reports

62 How to Print Reports Gulfcoast Software offers extensive reporting capabilities. For a list of reports that are available for your POS system, contact Gulfcoast at (727) You can preview print, , and fax reports. To print a report: 1. Click on the Reports button on the bottom of the screen. 2. Select the date. 3. Select the report you want to print. 4. Select the print option from the Options Menu. * Example on Next page

63 1. Click on the Reports button at the bottom of the screen

64 3. Click the report you want to view 2. Select the date

65 4. Select the options you want 8. Add report to list attachments 5. Preview the report 6. Print the report 7. the report 9. Clear attachments

66 Preview of the Report

67 10. Fax Report 11. Add report to list of reports to fax 12. Clear list of reports to fax 13. Save the report 14. Exit report menu

68 Exit Transearch

69 How to Exit Transearch To exit Transearch: Click the Configuration button Click the Exit button Select Close Transearch * Example on next page

70 1. Click on the Configuration button 3. Select the Close Transearch option 2. Click on Exit button

71 Gulfcoast Help Desk