2014 IT Priorities Mark Schlack Sr. VP, Editorial

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1 2014 IT Priorities Mark Schlack Sr. VP, Editorial What s driving IT managers technology decisions TechTarget

2 Highlights Global budget growth in 2014 is ahead of Virtualization is a pervasive technology driving infrastructure in all areas Mobility becoming a fact of life Cloud infrastructure is enabled by virtualization and enables mobility, DR and other important initiatives. For now, cloud is supplementing on-premises efforts Windows 8 migration almost matches Windows 7 migration, showing that some firms that waited on W7 are now jumping from XP directly to W8

3 Survey facts 4,151 qualified respondents took the survey North American respondents - 2,000 middle level and up managers - 1,026 of those are director level or above - Average company size: 17,856 Median company size: 750

4 2014 Budgets IT departments spending more

5 How do you expect your 2014 budget for information technology to differ from your 2013 budget? Global Average increase of 5.4%, up from 2.8% Europe still trails with only 2.9% growth

6 North American growth healthy but below world levels N. America Average increase of 4.5%, up from 1.4% How do you expect your 2014 budget for information technology to differ from your 2013 budget? SUMMARY Filter: North America; sample size = 871; total sample size = 967; 96 missing; 77% filtered out

7 Spending continues to recover from recession 70% 60% 50% 40% 30% 20% 10% Percent of respondents increasing spending 64% 59% 56% 38% 65% 0%

8 Reaction to recession similar to prior years We're slowly recovering, 35% We're still stuck in recession, 15% We're back to normal, 22% We never suffered from recession, 27%

9 As is the focus of IT departments Which best describes your department's focus in 2014? SUMMARY Weight: Geo balance; sample size = 2160; total sample size = 4151; 1991 missing; effective sample size = 1954 (90%)

10 Which areas will your budget increase in? Up 13% Which areas will your budget increase in? SUMMARY Weight: Geo balance; sample size = 1506; total sample size = 4151; 2645 missing; effective sample size = 1372 (91%); 100% confidence level with false discovery rate correction

11 Which areas will your budget decrease in? Among those cutting budgets Up 16% Up 30% Which areas will your budget decrease in? SUMMARY sample size = 335; total sample size = 4151; 3816 missing; 100% confidence level with false discovery rate correction

12 Spending priorities Familiar projects joined by some new ones

13 Once again, virtualization and DR are high priorities But mobility, BI, security also in the mix 60% 50% 40% 30% 20% 10% 0% Projects with more than 33% participation

14 Many projects getting at least 25% adoption 40% 35% 30% 25% 20% 15% 10% 5% 0% Which of these initiatives are you adopting?

15 Cloud computing How cloud computing is affecting IT

16 Which type of cloud service providers are you considering working with in 2014? SaaS and MSPs dominate Which type of cloud service providers are you considering working with in 2014? SUMMARY sample size = 1083; total sample size = 4151; 3068 missing; 100% confidence level with false discovery rate correction

17 Which of these external cloud infrastructure services do you plan to use in 2014? Global N. America Significantly higher than N. America Which of these external cloud infrastructure services do you plan to use in 2014? SUMMARY Weight: Geo balance; sample size = 1083; total sample size = 4151; 3068 missing; effective sample size = 1001 (92%); 100% confidence level with false discovery rate correction Which of these external cloud infrastructure services do you plan to use in 2014? SUMMARY Filter: North America; sample size = 268; total sample size = 967; 699 missing; 77% filtered out; 100% confidence level with false discovery rate correction

18 Which of these external cloud software services do you plan to use in 2014? Global N. America Which of these external cloud software services do you plan to use in 2014? SUMMARY Weight: Geo balance; sample size = 1083; total sample size = 4151; 3068 missing; effective sample size = 992 (92%); 100% confidence level with false discovery rate correction Which of these external cloud software services do you plan to use in 2014? SUMMARY Filter: North America; sample size = 268; total sample size = 967; 699 missing; 77% filtered out; 100% confidence level with false discovery rate correction

19 What are your company's plans for using Platform as a Service providers in 2014? Global N. America What are your company's plans for using Platform as a Service providers in 2014? SUMMARY Weight: Geo balance; sample size = 476; total sample size = 4151; 3675 missing; effective sample size = 432 (91%) What are your company's plans for using Platform as a Service providers in 2014? SUMMARY Filter: North America; sample size = 76; total sample size = 967; 891 missing; 77% filtered out

20 How is your adoption of cloud computing affecting your IT budget in 2014? How is your adoption of cloud computing affecting your IT budget in 2014? SUMMARY Weight: Geo balance; sample size = 1479; total sample size = 4151; 2672 missing; effective sample size = 1351 (91%)

21 What percent of your storage capacity will be in the cloud next year? Average=24% What percent of your storage capacity will be in the cloud next year? SUMMARY Weight: Geo balance; sample size = 456; total sample size = 4151; 3695 missing; effective sample size = 417 (91%); 100% confidence level with false discovery rate correction

22 Cloud storage adoption slightly higher in North America N. America Average=28% What percent of your storage capacity will be in the cloud next year? SUMMARY Filter: North America; sample size = 95; total sample size = 967; 872 missing; 77% filtered out; 100% confidence level with false discovery rate correction

23 How much storage capacity will be in the cloud in 2014? Media companies lead the way What percent of your storage capacity will be in the cloud next year? - duplicate by Industry Weight: Geo balance; sample size = 438; total sample size = 4151; 3713 missing; effective sample size = 402 (92%); 100% confidence level with false discovery rate correction

24 Cloud storage usage doesn t vary much by company size Under 100 employees Over 1,000 employees What percent of your storage capacity will be in the cloud next year? SUMMARY Filter: Under 100; Weight: Geo balance; sample size = 134; total sample size = 949; 815 missing; effective sample size = 121 (90%); 77% filtered out; 100% confidence level with false discovery rate correction What percent of your storage capacity will be in the cloud next year? SUMMARY Filter: 1,000+; Weight: Geo balance; sample size = 197; total sample size = 1851; 1654 missing; effective sample size = 183 (93%); 55% filtered out; 100% confidence level with false discovery rate correction

25 What percent of your server capacity will be in the cloud next year? Average=28% N. America the same What percent of your server capacity will be in the cloud next year? SUMMARY Weight: Geo balance; sample size = 540; total sample size = 4151; 3611 missing; effective sample size = 494 (92%); 100% confidence level with false discovery rate correction

26 In N. America, media and the tech sector more aggressive in cloud deployment What percent of your server capacity will be in the cloud next year? - duplicate1 by Industry Weight: Geo balance; sample Global size = 527; total sample size = 4151; 3624 missing; effective sample size = 488 (93%); 100% confidence level with false discovery rate correction What percent of your server capacity will be in the cloud next year? - duplicate by Industry Filter: North America; Weight: Geo N. balance; America sample size = 126; total sample size = 967; 841 missing; 77% filtered out; 100% confidence level with false discovery rate correction

27 Firms over 100 employees have about 25% cloud server deployment Average9 by How many employees does your company have? Weight: Geo balance; sample size = 540; total sample size = 4151; 3611 missing; effective sample size = 501 (93%); 100% confidence level with false discovery rate correction

28 In N. America, midsized firms less active in cloud servers N. America Average9 by How many employees does your company have? Filter: North America; Weight: Geo balance; sample size = 132; total sample size = 967; 835 missing; 77% filtered out; 100% confidence level with false discovery rate correction

29 Smaller firms tend to be tech-related, possibly skewing adoption stats Industry by How many employees does your company have? sample size = 4028; total sample size = 4151; 123 missing

30 What are your biggest concerns about external cloud service providers? Rank up to four, with 1 being most concerned Protecting company data: SUMMARY Weight: Geo balance; sample size = from 208 to 638; total sample size = 4151; 3943 missing; effective sample size = 586 (92%)

31 In companies over 1,000, other issues come to the fore Rank Protecting company data: SUMMARY Filter: 1,000+; Weight: Geo balance; sample size = from 90 to 304; total sample size = 1851; 1761 missing; effective sample size = 282 (93%); 55% filtered out

32 Mobility Mobility activity is widespread

33 Will your company be giving more employees mobile computing devices in 2014? Will your company be giving more employees mobile computing devices (laptops, tablets, smartphones) in 2014? SUMMARY Weight: Geo balance; sample size = 1560; total sample size = 4151; 2591 missing; effective sample size = 1386 (89%)

34 Which of these mobility initiatives will your company implement in 2014? Global N. America Which of these mobility initiatives will your company implement in 2014? SUMMARY Weight: Geo balance; sample size = 3489; total sample size = 4151; 662 missing; effective sample size = 3218 (92%); 100% confidence level with false discovery rate correction Which of these mobility initiatives will your company implement in 2014? SUMMARY Filter: North America; Weight: Geo balance; sample size = 800; total sample size = 967; 167 missing; 77% filtered out; 100% confidence level with false discovery rate correction

35 Mobility initiative is not strong in all industries Industry by Which of these mobility initiatives will your company implement in 2014? Weight: Geo balance; sample size = 3384; total sample size = 4151; 767 missing; effective sample size = 3122 (92%)

36 Large companies more advanced in mobile management All companies, global 1,000+ employees, global Which of these mobility initiatives will your company implement in 2014? SUMMARY Weight: Geo balance; sample size = 3489; total sample size = 4151; 662 missing; effective sample size = 3218 (92%); 100% confidence level with false discovery rate correction Which of these mobility initiatives will your company implement in 2014? SUMMARY Filter: 1,000+; Weight: Geo balance; sample size = 1503; total sample size = 1851; 348 missing; effective sample size = 1385 (92%); 55% filtered out; 100% confidence level with false discovery rate correction

37 How will your company implement smartphones? 1,000+ employees Less than 100 employees Large companies much less likely to be hands off How will your company implement smartphones? SUMMARY Filter: 1,000+; Weight: Geo balance; sample size = 646; total sample size = 1851; 1205 missing; effective sample size = 588 (91%); 55% filtered out How will your company implement smartphones? SUMMARY Filter: Under 100; sample size = 360; total sample size = 949; 589 missing; 77% filtered out

38 What is your main goal with tablets? What is your main goal with tablets? SUMMARY Weight: Geo balance; sample size = 1386; total sample size = 4151; 2765 missing; effective sample size = 1242 (90%)

39 Which of these policies are you currently implementing or will implement in 2014? Software purchases more tightly controlled Which of these policies are you currently implementing or will implement in 2014? Check all that apply SUMMARY Weight: Geo balance; sample size = 1626; total sample size = 4151; 2525 missing; effective sample size = 1475 (91%); 100% confidence level with false discovery rate correction

40 Infrastructure changes Virtualization continues to transform IT

41 Which of these infrastructure projects will your company implement, at some level, in 2014? 60% 55% 50% 40% 30% 20% 45% 32% in N. America 38% 29% 35% in N. America 24% 22% 19% 17% 15% 13% 10% 0%

42 Which of these approaches are you adopting to consolidate your data center(s)? Virtualization still primary path Global N. America Which of these approaches are you adopting to consolidate your data center(s)? Check all that apply SUMMARY Weight: Geo balance; sample size = 900; total sample size = 4151; 3251 missing; effective sample size = 815 (91%); 100% confidence level with false discovery rate correction Which of these approaches are you adopting to consolidate your data center(s)? Check all that apply SUMMARY Filter: North America; sample size = 164; total sample size = 967; 803 missing; 77% filtered out; 100% confidence level with false discovery rate correction

43 Which of these primary storage initiatives will you company deploy in 2014? Moving to a virtual and cloud storage world Global N. America Which of these primary storage initiatives will you company deploy in 2014? SUMMARY Weight: Geo balance; sample size = 2192; total sample size = 4151; 1959 missing; effective sample size = 2019 (92%); 100% confidence level with false discovery rate correction Which of these primary storage initiatives will you company deploy in 2014? SUMMARY Filter: North America; sample size = 487; total sample size = 967; 480 missing; 77% filtered out; 100% confidence level with false discovery rate correction

44 Which of these backup storage initiatives will you company deploy in 2014? 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 46% 40% Global 30% 28% 22% 11% 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 44% N. America 37% 30% 28% 20% 6%

45 Much higher than in the US Which desktop projects will your company do in 2014? Global N. America Which of these desktop projects will your company do in 2014? Check all that apply SUMMARY Weight: Geo balance; sample size = 1627; total sample size = 4151; 2524 missing; effective sample size = 1465 (90%); 100% confidence level with false discovery rate correction Which of these desktop projects will your company do in 2014? Check all that apply SUMMARY Filter: North America; sample size = 379; total sample size = 967; 588 missing; 77% filtered out; 100% confidence level with false discovery rate correction

46 Which of these networking initiatives will your company implement in 2014? Global N. America Which of these networking initiatives will your company implement in 2014? SUMMARY Weight: Geo balance; sample size = 2324; total sample size = 4151; 1827 missing; effective sample size = 2154 (93%); 100% confidence level with false discovery rate correction Which of these networking initiatives will your company implement in 2014? SUMMARY Filter: North America; sample size = 520; total sample size = 967; 447 missing; 77% filtered out; 100% confidence level with false discovery rate correction

47 What Ethernet speeds are you using in the data center? N. America leading in higher bandwidths Global N. America What Ethernet speeds are you currently using in your data center? Check all that apply SUMMARY Weight: Geo balance; sample size = 2324; total sample size = 4151; 1827 missing; effective sample size = 2097 (90%); 100% confidence level with false discovery rate correction What Ethernet speeds are you currently using in your data center? Check all that apply SUMMARY Filter: North America; sample size = 520; total sample size = 967; 447 missing; 77% filtered out; 100% confidence level with false discovery rate correction

48 What Ethernet speeds will you deploy in your data center in 2014? No rush to higher bandwidths in datacenter in % 76% 70% 60% 50% 61% 52% 40% 30% 25% % 10% 12% 13% 0% 1Gb 10Gb 40Gb

49 What Ethernet speeds will you deploy in your campus office environment? No rush to higher bandwidths in office either 90% 81% 80% 73% 70% 60% 50% 40% 34% % 20% 10% 19% 8% 9% 0% 1Gb 10Gb 40Gb

50 Security & Compliance Wide variety of countermeasures being implemented

51 Which of these security initiatives will your company implement in 2014? Global N. America Which of these security initiatives will your company implement in 2014? SUMMARY Weight: Geo balance; sample size = 2157; total sample size = 4151; 1994 missing; effective sample size = 1976 (92%); 100% confidence level with false discovery rate correction Which of these security initiatives will your company implement in 2014? SUMMARY Filter: North America; sample size = 505; total sample size = 967; 462 missing; 77% filtered out; 100% confidence level with false discovery rate correction

52 Do you have or will you implement in 2014 a formal governance, risk and compliance program? Programs now commonplace No, 17% Yes, 83%

53 Will you implement a compliance program this year? With compliance now broadly deployed, new programs on the decline 40% 35% 2013, 36% 30% 25% 2014, 24% 20% 15% 10% 5% 0%

54 Software BI and mobility are popular initiatives

55 Which of the following software initiatives will your company deploy in 2014? Global N. America Which of the following software initiatives will your company deploy in 2014? Check all that apply SUMMARY Weight: Geo balance; sample size = 3204; total sample size = 4151; 947 missing; effective sample size = 2915 (91%); 100% confidence level with false discovery rate correction Which of the following software initiatives will your company deploy in 2014? Check all that apply SUMMARY Filter: North America; sample size = 688; total sample size = 967; 279 missing; 77% filtered out; 100% confidence level with false discovery rate correction

56 Which of the following deployment models will your company use in 2014? On-prem deployments not dead yet Stronger than outside North America Global N. America Which of the following deployment models will your company use in 2014? Check all that apply SUMMARY Weight: Geo balance; sample size = 2212; total sample size = 4151; 1939 missing; effective sample size = 2010 (91%); 100% confidence level with false discovery rate correction Which of the following deployment models will your company use in 2014? Check all that apply SUMMARY Filter: North America; sample size = 441; total sample size = 967; 526 missing; 77% filtered out; 100% confidence level with false discovery rate correction

57 Which of the following packaged business applications will you implement or upgrade in 2014? Global N. America Greater growth in ERP, CRM, marketing automation outside US Which of the following packaged business applications will you implement or upgrade in 2014? Check all that apply SUMMARY Weight: Geo balance; sample size = 607; total sample size = 4151; 3544 missing; effective sample size = 547 (90%); 100% confidence level with false discovery rate correction Which of the following packaged business applications will you implement or upgrade in 2014? Check all that apply SUMMARY Filter: North America; sample size = 136; total sample size = 967; 831 missing; 77% filtered out; 100% confidence level with false discovery rate correction

58 Manufacturing companies actively pursuing several major software projects 80% 70% 60% 50% 40% 30% 20% 10% 0% Global 67% 37% 41% 49% 39% 37% 21% 70% 60% 50% 40% 30% 20% 10% 0% N. America 63% 40% 38% 35% 35% 30% 10%

59 Marketing automation software shows little traction outside of tech sectors 40% 35% 30% 25% 20% 15% 10% 5% 0% 34% 20% 29% 15% 14% 20% 21% 27% 11%

60 Big Data Finding its niche in large companies, specific industries

61 What are your plans in 2014 for big data management and analytics? Big data plans very similar to 2013 No plans, 27% Continue our current big data program, 17% Expand our current big data program, 18% Evaluate big data, 23% Start a big data program, 15%

62 N. America and Asia leading the way What are your plans in 2014 for big data management and analytics? by In which region do you work? sample size = 2844; total sample size = 4151; 1307 missing

63 Firms over 10,000 employees are leading the way in big data What are your plans in 2014 for big data management and analytics? by How many employees does your company have? sample size = 2844; total sample size = 4151; 1307 missing

64 Retail, life sciences and tech sectors most aggressive in big data What are your plans in 2014 for big data management and analytics? by Industry Weight: Geo balance; sample size = 2751; total sample size = 4151; 1400 missing; effective sample size = 2516 (91%)

65 Survey Demographics Who took this survey

66 Which best describes your relationship to IT? Which best describes your relationship to IT? SUMMARY Filter: North America; sample size = 967; 77% filtered out

67 Which category best describes your title or role? Which category best describes your title or role? SUMMARY sample size = 4151; 100% confidence level with false discovery rate correction

68 Which best describes the areas to which you devote most of your time? General management App management & dev Infrastructure Security & governance Which best describes the areas to which you devote most of your time? SUMMARY sample size = 4151; 100% confidence level with false discovery rate correction

69 In which region do you work? In which region do you work? SUMMARY sample size = 4151 Global data throughout survey is weighted to 25% NA, 25% Europe, 35% Asia, 5% each ME, Africa and S. America for purposes of historical comparison

70 How many employees does your company have? Average=17,856 Median=750 How many employees does your company have? SUMMARY sample size = 4151; 100% confidence level with false discovery rate correction

71 Which of the following best reflects your organization's industry? Industry SUMMARY sample size = 4028; total sample size = 4151; 123 missing; 100% confidence level with false discovery rate correction

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