User Manual of MIP HikAssistant Plug-ins. MIP HikAssistant Plug-ins. User Manual
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1 MIP HikAssistant Plug-ins User Manual
2 User Manual COPYRIGHT 2017 Hangzhou Hikvision Digital Technology Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be Hikvision ). This user manual (hereinafter referred to be the Manual ) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties, guarantees or representations, express or implied, regarding to the Manual. About this Manual This Manual is applicable to MIP HikAssistant plug-ins. The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the company website ( Please use this user manual under the guidance of professionals. Trademarks Acknowledgement and other Hikvision s trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED AS IS, WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS
3 Contents Chapter 1 Overview Description Scopes Running Environment... 1 Chapter 2 Installation and Loading Installing Plug-ins (Optional) Checking Running Status Loading Plug-ins... 5 Chapter 3 Adding Hikvision Device... 7 Chapter 4 Metadata Setting Metadata Parameters Enabling Metadata Function Adding Metadata Service Linking Device to Service Displaying Metadata Chapter 5 Alarm Setting Alarm Parameters Enabling Alarm Function Adding Event Adding Alarm Receiving Alarm i
4 1.1 Description Chapter 1 Overview MIP HikAssistant plug-ins is provided by Hikvision for the Milestone Integration Platform SDK. It can provide basic service for the interaction between Hikvision devices and Milestone server, convert the data in Hikvision protocol format to Milestone defined format, and analysis the data obtained from Milestone server. It can also help to display the metadata on live view or playback and receive the alarm information of Hikvision devices via Milestone XProtect Smart Client. 1.2 Scopes The available Milestone products are the client software of Milestone XProtect series with Corporate version. The following Hivision devices are available: Thermal Imaging Camera with Version or Above Network Camera or Network Speed Dome with Version or Above 1.3 Running Environment The software and hardware environment which can install and run the Milestone XProtect client software are required. 1
5 Chapter 2 Installation and Loading 2.1 Installing Plug-ins Purpose: Before you can do any other operations, such as displaying metadata and receive alarm information of Hikvision devices via Milestone XProtect Smart Client, you should install the MIP HikAssistant plug-ins. The plug-ins contains three components that realize different functions (see details below), and they are provided through three installation packages, so you can install the components in different paths or computers as required. HikAssistantService: Provides basic service for the Hikvision device and Milestone server interaction at the background. It should be installed in the computer running with Milestone XProtect servers. HikMetadataPlugin: Helps to display metadata of Hikvision devices on live view or playback via Smart Client. It should be installed in the PC running with Milestone XProtect Smart Client. HikAssistantPlugin: Used to configure metadata display parameters and alarm parameters. It should be installed in the PC running with Milestone XProtect Management Client. Note: You cannot install the MIP HikAssistant plug-ins when running the Milestone XProtect client software. Here we only take installing HikAssistantService as an example. Steps: 1. Double-click the executable program file of HikAssistantService to enter the welcome page of the InstallShield Wizard. 2. Click Next to start the installation wizard. 3. Click Next to choose the installation location. 2
6 4. Click Change to select a proper directory to install the HikAssistantService and click Next. 5. Click Install to start the installation. You can click Back to review or change any of the installation settings. 3
7 After starting, the progress bar will appear to show the installation status, and you can click Cancel to cancel the installation if needed. 6. Click Finish to complete the installation after the progress is ended. The installed HikAssistantService will automatically start running. 2.2 (Optional) Checking Running Status Purpose: You can check the running status of HikAssistantService to make sure the service of MIP HikAssistant plug-ins is running before any other operations. 4
8 Steps: 1. Right-click Computer on the PC installed with the HikAssistantService. 2. Click Manage on the right-click menu to open Computer Management page. 3. Unfold the Services and Applications and click Services to show all services of this computer. 4. Find the HikAssistantService in the service list and check the status. 5. (Optional) Double-click the HikAssistantService and select an operation (such as stopping, pausing, resuming, restarting, and so on) in the right-click menu to change the status. 2.3 Loading Plug-ins Purpose: After installing the MIP HikAssistant plug-ins, you should log in to the Milestone XProtect client software to load the HikMetadatPlugin and HikAssistantPlugin. Before you start: Install the Milestone XProtect client software. See the User Manual of Milestone XProtect VMS and User Manual of Milestone XProtect Smart Client for details. Steps: 1. Double-click Milestone XProtect Management Client or Milestone XProtect Smart Client to run the client software. 2. Log in to home page of the client software. The HikMetadataPlugin and HikAssistantPlugin will be automatically loaded. Note: For the login of client software, refer to the User Manual of Milestone XProtect VMS and User Manual of Milestone XProtect Smart Client. 5
9 6
10 Chapter 3 Adding Hikvision Device Purpose: Before you can start any other operations, you should add the Hikvision devices to the Milestone XProtect client software. Steps: 1. Log in to Milestone XProtect Management Client. 2. Click Recording Servers Servers in the Site Navigation panel to show the organization list of Recording Server. 3. Select a PC in the organization list and click Action at the upper-left corner of home page to unfold the drop-down list. 4. Click Add Hardware in the drop-down list to open Add Hardware wizard page. 7
11 5. Select the hardware detection method as Manual and click Next to continue. 6. Click Add at the right to specify the user name and password of the device. 7. Input the user name and password, and click Next to continue. 8. Check ONVIF checkboxes to select drives to use when scanning for device, and then click Next to continue. 8
12 9. Set the information (including IP address, port No., and hardware model) for the device that you want to add. You can click Add at the right to set information for multiple devices with same user name and password. Note: The hardware model should be Auto-detect. 10. Click Next to start detecting the added device. 11. Click Next to connect system to device and get the device information. 12. Click Next to select the component(s) of the device and set the name template. 9
13 13. Click Next to select group(s) for the added device component(s). 14. Click Finish. The added device will display in the recording server organization list, and you can view the properties and preview of the linked camera. 10
14 11
15 Chapter 4 Metadata 4.1 Setting Metadata Parameters Purpose: Before you can display the metadata information of Hikvision devices on the live view or play via Milestone XProtect Smart Client, you should enable metadata function, add metadata service for the device, and link device to the added metadata service. Before you start: Install the HikAssistantPlugin in the PC running with Milestone XProtect Management Client, and load the plug-in to the management client Enabling Metadata Function Purpose: After adding the Hikvision device, you should enable its metadata function to upload the real-time metadata information to Milestone server. Steps: 1. Click MIP Plug-ins Hikvision Video in the Site Navigation panel to open Configuration page of HikAssistantPlugin. The added devices will list on the Configuration page. You can know whether the device supports metadata function, and view the IP address, port No., channel No., metadata port No., and metadata function status of the device. 2. (Optional) Click Communication Port No. field at the top of Configuration page to edit the port for the HikAssistantService to communicate with the HikAssistantPlugin. Note: Editing the communication port is not suggested. 3. Click Metadata tab to enter metadata configuration page. 4. Check the checkbox(es) to select device(s) that support metadata function. 5. (Optional) Click the text field in Metadata Port No. column of the selected device(s) to edit the 12
16 port for Milestone servers to get metadata from device(s). 6. Click Enable to enable the metadata function of the selected device(s). The metadata function status of the device will turn to Enabled in Status column. 7. (Optional) Check the checkbox(es) of device(s) with metadata function enabled and click Disable to disable the function Adding Metadata Service Purpose: To get the metadata information of different devices, you should add a metadata service for each added device. Before you start: Add the Hikvision device and get the metadata port No. of the device. See Chapter 3 Adding Hardware for details. Enable the metadata function of added devices. See Chapter Enabling Metadata Function for details. Steps: 1. Click Recording Servers Servers in the Site Navigation panel to show the organization list of Recording Server. 2. Select the PC in the organization list and click Action at the upper-left corner of home page to unfold the drop-down list. 3. Click Add Hardware in the drop-down list to open Add Hardware wizard page. 13
17 4. Select the hardware detection method as Manual and click Next to continue. 5. Click Add at the right to specify the user name and password of metadata service. 6. Input the user name and password, and click Next to continue. Note: The user name and password of metadata services are root and password, respectively. 14
18 7. Check MIP Driver checkbox under Other to select drives to use when scanning for service, and click Next to continue. 8. Set the information (including IP address, port No., and hardware model) for the metadata service. You can click Add at the right to set information for multiple services with same user name and password. Notes: The IP address of metadata service is that of the PC installed with HikMetadataPlugin. The port No. of metadata service is the metadata port No. of the added device, see Chapter Enabling Metadata Function for details. The hardware model should be selected as MIP Driver. 9. Click Next to start detecting the specified metadata service. 15
19 10. Click Next to connect system to metadata service after detecting succeeded. 11. Click Next after succeeded to select the metadata port and set name template. 16
20 12. Click Next to select group(s) for the added metadata service. 13. Click Finish. The added service will display in the recording server organization list, and you can view the properties. You can also click Devices Metadata in the Site Navigation panel to check the added metadata services. Note: To distinguish the metadata services of different hardware devices but with same IP address, you d better rename the metadata service with the IP address of linked hardware device in the Name field of Properties panel. 17
21 4.1.3 Linking Device to Service Purpose: After enabling the metadata function of the added device and adding the metadata service, you should link the device to the added metadata service. Steps: 1. Click Devices Cameras in the Site Navigation panel to show camera organization list, properties and preview. 2. Unfold the camera organization list and select a camera to display its properties. 3. Click Client tab at the bottom of Properties page to enter the Client settings page. 4. Click on the Related metadata field to open Select devices dialog and click Recording Servers tab to show the added metadata services. 18
22 5. Select the metadata service of the camera on the left panel. Note: The metadata service port should correspond to the camera metadata port. 6. Click Add to add the selected metadata service to the right panel. 7. (Optional) Select an added metadata service on the right panel and click Remove to remove the added one. 8. Click OK to save the selections and go back to Properties page. 9. Click at the top of Site Navigation panel to save the settings and link the selected metadata service to the camera. 4.2 Displaying Metadata Purpose: After setting the metadata parameters for Hikvision device, you can start displaying the metadata information on the live view or playback via Milestone XProtect Smart Client. Before you start: Install the HikMetadataPlugin in the PC running with Milestone XProtect Smart Client, and load the plug-in. Log in to the device via Web page and configure the VCA rule. For configuring VCA rules, refer to Steps: the User Manual of the device. 1. Click at the upper-right corner of Smart Client home page to open Settings page. 2. Click HikMetadata Options tab on the left navigation panel. 19
23 3. Unfold the device list on the Groups panel and select a device. 4. Click Add to add the selected device to the right panel. Note: You can repeat the above steps to add multiple devices. 5. (Optional) Select an added device on the right panel and click Remove to remove the device. 6. Click Close to save the settings and go back to Live View or Playback page. 7. Start the live view or playback of device(s) which configured with metadata. The metadata information (red, green, or blue line/frame) of the device(s) will display on the video of live view or playback. Notes: Red Frame: Marks the real-time target with alarm triggered, and it only appears in live view. Green Frame: Marks the real-time target without triggering alarm. Blue Line/Frame: Configured rule line or frame. If the metadata option of Smart Client is configured before setting metadata parameters on Management Client, the metadata information will not be displayed. You must restart the Smart Client to take effect. For the detailed operations of live view or playback on Smart Client, refer to the User Manual of Milestone XProtect Smart Client. 20
24 21
25 Chapter 5 Alarm 5.1 Setting Alarm Parameters Purpose: To receive alarm information of Hikvision devices via Smart Client, you should set the alarm parameters first, including enabling alarm function, adding events, and adding alarms. Before you start: Install the HikAssistantPlugin in the PC running with Milestone XProtect Management Client, and load the plug-in. Add the Hikvision device to the Milestone XProtect client software. See Chapter 3 Adding Hardware for details Enabling Alarm Function Purpose: Enable the alarm function of the device to send the triggered alarm information to Milestone XProtect client software. Steps: 1. Log in to Milestone XProtect Management Client. 2. Click MIP Plug-ins Hikvision Video in the Site Navigation panel to open Configuration page of HikAssistantPlugin. 3. Click Alarm tab to enter alarm configuration page. 4. Check the checkbox(es) to select device(s). 5. Click Enable to enable the alarm function of the selected device(s). The alarm function status of the device will turn to Enabled in Status column. 22
26 6. (Optional) Check the checkbox(es) of device(s) with alarm function enabled, and click Disable to disable the function Adding Event Purpose: Add different event types as the alarm triggering events. Steps: 1. Log in to Milestone XProtect Management Client. 2. Click Rules and Events Analytics Events in the Site Navigation panel to open adding event page. 3. Select the root organization in the Analytics Event panel and click Action at the upper-left corner to unfold the drop-down list. 4. Click Add New to add an event type and active the Properties panel. 23
27 5. Input the event type name or description. Note: 12 event types are available and the event type names are predefined, you should set the name according to the names in the Event Type Name column of the following table: Event Type Event Type Name Video Tampering Detection Video Tampering Started Video Tampering Stopped Face Detection Face Detection Started Face Detection Stopped Defocus Detection Defocus Started Defocus Stopped Audio Exception Detection Audio Exception Started Audio Exception Stopped Scene Change Detection Scene Change Started Scene Change Stopped Intrusion Detection Intrusion Started Intrusion Stopped Line Crossing Detection Line Crossing Started Line Crossing Stopped Region Entrance Detection Region Entrance Started Region Entrance Stopped Region Exiting Detection Region Exiting Started Region Exiting Stopped Unattended Baggage Detection Unattended Baggage Started Unattended Baggage Stopped Object Removal Detection Object Removal Started 24
28 Object Removal Stopped People Counting Detection People Counting 6. Click at the top of Site Navigation panel to save the settings Adding Alarm Purpose: After adding event types, you should add alarm and set the parameters, such as alarm name, triggering event, triggering source, and so on. Steps: 1. Click Alarms Alarm Definitions in the Site Navigation panel to open alarm settings page. 2. Select the root organization in the Alarm Definitions panel and click Action at the upper-left corner to unfold the drop-down list. 3. Click Add New to add an alarm and active the Properties panel. 25
29 4. Input the alarm name and instructions as desired. 5. Select the major type and minor type of triggering event. Note: The minor type field will be activated after selecting the major type. And the selectable minor types are added in Chapter Adding Event. 6. Click Select in the Sources field to open Select Sources dialog and select the triggering sources. 1) (Optional) Select a source type in the Type filter field. 2) Unfold the source list in the Groups tab and select an added camera in the list. 3) Click Add to add the selected camera to the right panel. Note: You can repeat the above steps to add multiple sources. 4) (Optional) Select the added camera on the right panel and click Remove to remove the camera. 5) Click OK to save the selection and close the dialog. 7. (Optional) Set other alarm parameters, such as alarm activation period, operator actions, and so on, see User Manual of Milestone XProtect VMS for details. 8. Click at the top of Site Navigation panel to add the alarm and save the settings. 26
30 5.2 Receiving Alarm Purpose: After setting the alarm parameters, the devices configured with alarm rules will automatically send the alarm information to the Milestone XProtect Smart Client once the alarm is triggered, and you can log in to the Smart Client to receive the alarms and view the alarm details. Before you start: Log in to the device via Web page and configure the event or alarm rules. For configuring event or alarm rules, refer to the User Manual of the device. Steps: 1. Log in to Milestone XProtect Smart Client. 2. Click the Alarm Manager tab on the home page to enter alarm management page. The triggered and received alarm will list in the bottom panel. 3. Double-click the alarm in the list to open alarm details dialog. You can check the alarm information and the linked alarm video. 27
31 Note: For more operations of Alarm Manager, refer to the User Manual of Milestone XProtect Smart Client. 28
32 29
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