etrac ATOM Android App Setup Guide

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1 etrac ATOM Android App Setup Guide Version: Published: 10/22/2014 Global DMS, 1555 Bustard Road, Suite 300, Lansdale, PA , All Rights Reserved.

2 Table of Contents Initial Setup... 3 Settings... 6 Host Address... 8 Logging into ATOM What Will You Need How to Login Login Issues Global DMS etrac ATOM Android App Setup Guide 2

3 Initial Setup To begin the initial setup for etrac ATOM, you must have the app installed on your mobile device. The app can be downloaded from the Google Play Store. Tap on the Install button to install the app on your mobile device. Global DMS etrac ATOM Android App Setup Guide 3

4 When ATOM has been installed, an option to open the app will appear in the app store. The ATOM icon will also be added to one of the screens on your mobile device. Tap on the icon to launch ATOM. Global DMS etrac ATOM Android App Setup Guide 4

5 Before logging into ATOM for the first time, you will be required to accept the terms of service. Tap Accept to accept the terms. Tapping Decline will close the app. Global DMS etrac ATOM Android App Setup Guide 5

6 Settings Before logging into ATOM for the first time, you will be required to enter the Host Address. On the login screen, locate the arrow menu. icon located in the upper right hand corner. Tap on the icon to open the Note: If you have an older version of Android or have a device with a physical Menu button, the drop down box will not appear in the upper right hand corner. Instead, you will be required to press the Menu button on your device. Tap on Settings. Global DMS etrac ATOM Android App Setup Guide 6

7 The Settings menu will contain two options: Network Settings and Application Settings. Select Network Settings to access the Host Address. Global DMS etrac ATOM Android App Setup Guide 7

8 Host Address The Host Address is required for ATOM to communicate with the etrac System. Tap on Host Address to modify the setting. The Host Address window will open and display, Global DMS etrac ATOM Android App Setup Guide 8

9 Enter the following address, and tap the OK button to save the information. Once the host address is entered, you can return to the main Login screen by pressing the back button on your device. Global DMS etrac ATOM Android App Setup Guide 9

10 Logging into ATOM What Will You Need To successfully log in to ATOM, you must have user credentials and the Company ID for the company that you are logging in to. This information was originally ed to you by the office. The company ID can be found at the end of the Vendor Module URL. This would be the URL used to access the Vendor Module from your computer or mobile browser. The Company ID is a numeric value, and is represented by the # symbol in the example. How to Login Enter the Company ID, and your username and password. Tap on the Login button. Global DMS etrac ATOM Android App Setup Guide 10

11 If you wish to have ATOM remember your username, tap on the Remember Username box before logging in. After you have successfully logged in, the Order List page will be displayed. Global DMS etrac ATOM Android App Setup Guide 11

12 Tap on the desired order to view the Order Details page. Orders can be Accepted or Declined from this screen. You can also modify the Status of the order, as well as enter the time and date of the scheduled inspection. You can tap on the Subject Address to launch a GPS app on your mobile device. You can also use the phone icon to call the property contact to schedule the inspection. Global DMS etrac ATOM Android App Setup Guide 12

13 Login Issues If you have entered invalid credentials, an error will be displayed. Please check the Company ID, username, and password that you entered. If you continue to experience issues, verify that you have connectivity with your provider, or contact our Support Team. Global DMS etrac ATOM Android App Setup Guide 13

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