Configuring Online Diagnostics

Transcription

1 CHAPTER 12 This chapter describes how to configure the generic online diagnostics (GOLD) feature on Cisco NX-OS devices. This chapter includes the following sections: Information About Online Diagnostics, page 12-1 Licensing Requirements for Online Diagnostics, page 12-5 Prerequisites for Online Diagnostics, page 12-5 Guidelines and Limitations, page 12-5, page 12-5 Verifying Online Diagnostics Configuration, page Online Diagnostic Example Configuration, page Default Settings, page Additional References, page Feature History for Online Diagnostics, page Note For complete syntax and usage information for the commands in this chapter, see the Cisco Nexus 7000 Series NX-OS System Management Reference. Information About Online Diagnostics Online diagnostics help you verify that hardware and internal data paths are operating as designed so that you can rapidly isolate faults. This section includes the following topics: Online Diagnostic Overview, page 12-2 Bootup Diagnostics, page 12-2 Runtime or Health Monitoring Diagnostics, page 12-3 On-Demand Diagnostics, page 12-4 High Availability, page 12-4 Virtualization Support, page

2 Information About Online Diagnostics Chapter 12 Online Diagnostic Overview With online diagnostics, you can test and verify the hardware functionality of the device while the device is connected to a live network. The online diagnostics contain tests that check different hardware components and verify the data path and control signals. Disruptive online diagnostic tests (such as the disruptive loopback test) and nondisruptive online diagnostic tests (such as the ASIC register check) run during bootup, line module online insertion and removal (OIR), and system reset. The nondisruptive online diagnostic tests run as part of the background health monitoring, and you can run these tests on demand. Online diagnostics are categorized as bootup, runtime or health-monitoring diagnostics, and on-demand diagnostics. Bootup diagnostics run during bootup, health-monitoring tests run in the background, and on-demand diagnostics run once or at user-designated intervals when the device is connected to a live network. Bootup Diagnostics Bootup diagnostics run during bootup and detect faulty hardware before Cisco NX-OS brings a module online. For example, if you insert a faulty module in the device, bootup diagnostics test the module and take it offline before the device uses the module to forward traffic. Bootup diagnostics also check the connectivity between the supervisor and module hardware and the data and control paths for all the ASICs. Table 12-1 describes the bootup diagnostic tests for a supervisor. Table 12-1 Bootup Diagnostics Test ID Diagnostic Description 1 ManagementPortLoopback Disruptive test, not an on-demand test Tests loopback on the management port of a module. 2 EOBCPortLoopback Disruptive test, not an on-demand test Ethernet out of band 4 USB Nondisruptive test Checks the USB controller initialization on a module. 5 CryptoDevice Nondisruptive test Checks the Cisco Trusted Security (CTS) device initialization on a module. Note Modules run the EOBCPortLoopback diagnostic as a nondisruptive bootup test, using test ID 1. Bootup diagnostics log failures to onboard failure logging (OBFL) and syslog and trigger a diagnostic LED indication (on, off, pass, or fail). You can configure Cisco NX-OS to either bypass the bootup diagnostics or run the complete set of bootup diagnostics. See the Setting the Bootup Diagnostic Level section on page

3 Chapter 12 Information About Online Diagnostics Runtime or Health Monitoring Diagnostics Runtime diagnostics are also called health monitoring (HM) diagnostics. These diagnostics provide information about the health of a live device. They detect runtime hardware errors, memory errors, the degradation of hardware modules over time, software faults, and resource exhaustion. Health monitoring diagnostics are nondisruptive and run in the background to ensure the health of a device that is processing live network traffic. You can enable or disable health monitoring tests or change their runtime interval. Table 12-2 describes the health monitoring diagnostics and test IDs for a supervisor. Table 12-2 Health Monitoring Nondisruptive Diagnostics for a Supervisor Test ID Diagnostic Default Interval Default Setting Description 3 ASICRegisterCheck 20 seconds active Checks read/write access to scratch registers for the ASICs on a module. 5 PortLoopback 15 minutes active Verifies connectivity through every port on every module in the system. 6 NVRAM 30 seconds active Verifies the sanity of the NVRAM blocks on a supervisor. 7 RealTimeClock 5 minutes active Verifies that the real-time clock on the supervisor is ticking. 8 PrimaryBootROM 30 minutes active Verifies the integrity of the primary boot device on the supervisor. 9 SecondaryBootROM 30 minutes active Verifies the integrity of the secondary boot device on the supervisor. 10 CompactFlash 30 minutes active Verifies access to the internal compact flash devices. 11 ExternalCompactFlash 30 minutes active Verifies access to the external compact flash devices. 12 PwrMgmtBus 30 seconds active Verifies the standby power management control bus. 13 SpineControlBus 30 seconds active Verifies the availability of the standby spine module control bus. 14 SystemMgmtBus 30 seconds active Verifies the availability of the standby system management bus. 15 StatusBus 30 seconds active Verifies the status trasmitted the status bus for the supervisor, modules, and fabric cards. 16 StandbyFabricLoopback 60 seconds active Verifies the connectivity of the standby supervisor to the crossbars on the spine card. 12-3

4 Information About Online Diagnostics Chapter 12 Table 12-3 describes the health monitoring diagnostics for a module. Table 12-3 Health Monitoring Nondisruptive Diagnostics for a Module Test ID Diagnostic Default Interval Default Setting Description 2 ASICRegisterCheck 1 minute active Checks read/write access to scratch registers for the ASICs on a module. 3 PrimaryBootROM 30 minutes active Verifies the integrity of the primary boot device on a module. 4 SecondaryBootROM 30 minutes active Verifies the integrity of the secondary boot device on a module. 5 PortLoopback 1 15 minutes active Tests the packet path from the supervisor module to the physical port in ADMIN DOWN state on modules. 6 RewriteEngineLoopback 60 seconds active Tests nondisruptive loopback for all ports up to the Rewrite Engine ASIC device. 1. PortLoopback test supported on 32-port 10-Gbps Ethernet module and 48-port 1-G optical ethernet module. On-Demand Diagnostics On-demand tests help localize faults and are usually needed in one of the following situations: To respond to an event that has occurred, such as isolating a fault. In anticipation of an event that may occur, such as a resource exceeding its utilization limit. You can run all the health monitoring tests on demand. You can schedule on-demand diagnostics to run immediately. See the Starting or Stopping an On-Demand Diagnostic Test section on page 12-8 for more information. You can also modify the default interval for a health monitoring test. See the Activating a Diagnostic Test section on page 12-6 for more information. High Availability A key part of high availability is detecting hardware failures and taking corrective action while the device runs in a live network. Online diagnostics in high availability detect hardware failures and provide feedback to high availability software components to make switchover decisions. Cisco NX-OS supports stateless restarts for online diagnostics. After a reboot or supervisor switchover, Cisco NX-OS applies the running configuration. Virtualization Support Cisco NX-OS supports online diagnostics in the default virtual device context (VDC). By default, Cisco NX-OS places you in the default VDC. See the Cisco Nexus 7000 Series NX-OS Virtual Device Context Configuration Guide, Release 4.x for more information. 12-4

5 Chapter 12 Licensing Requirements for Online Diagnostics Online diagnostics are virtual routing and forwarding (VRF) aware. You can configure online diagnostics to use a particular VRF to reach the online diagnostics SMTP server. Licensing Requirements for Online Diagnostics Product NX-OS License Requirement Online diagnostics require no license. Any feature not included in a license package is bundled with the Cisco NX-OS system images and is provided at no extra charge to you. For a complete explanation of the NX-OS licensing scheme. For more information, see the Cisco NX-OS Licensing Guide. Prerequisites for Online Diagnostics Online diagnostics have the following prerequisite: If you configure VDCs, install the Advanced Services license and go to the VDC that you want to configure. For more information, see the document, Cisco Nexus 7000 Series NX-OS Virtual Device Context Configuration Guide, Release 4.x. Guidelines and Limitations You cannot run disruptive online diagnostic tests on demand. This section includes the following topics: Setting the Bootup Diagnostic Level, page 12-5 Activating a Diagnostic Test, page 12-6 Setting a Diagnostic Test as Inactive, page 12-8 Starting or Stopping an On-Demand Diagnostic Test, page 12-8 Clearing Diagnostic Results, page 12-9 Simulating Diagnostic Results, page Note Be aware that the Cisco NX-OS commands for this feature may differ from those commands used in Cisco IOS. Setting the Bootup Diagnostic Level You can configure the bootup diagnostics to run the complete set of tests, or you can bypass all bootup diagnostic tests for a faster module bootup time. 12-5

6 Chapter 12 Note We recommend that you set the bootup online diagnostics level to complete. We do not recommend bypassing the bootup online diagnostics. BEFORE YOU BEGIN Make sure that you are in the correct VDC. To change the VDC, use the switchto vdc command. SUMMARY STEPS 1. config t 2. diagnostic bootup level [complete bypass] 3. show diagnostic bootup level 4. copy running-config startup-config DETAILED STEPS Step 1 Step 2 Step 3 Step 4 config t switch# config t Enter configuration commands, one per line. End with CNTL/Z. switch(config)# diagnostic bootup level [complete bypass] switch(config)# diagnostic bootup level complete show diagnostic bootup level switch(config)# show diagnostic bootup level copy running-config startup-config switch(config)# copy running-config startup-config Places you in global configuration mode. Configures the bootup diagnostic level to trigger diagnostics as follows when the device boots: complete Perform all bootup diagnostics. The default is complete. bypass Do not perform any bootup diagnostics. (Optional) Displays the bootup diagnostic level (bypass or complete) that is currently in place on the device. (Optional) Copies the running configuration to the startup configuration. Activating a Diagnostic Test BEFORE YOU BEGIN You can set a diagnostic test as active and optionally modify the interval (in hours, minutes, and seconds) at which the test runs. Make sure that you are in the correct VDC. To change the VDC, use the switchto vdc command. 12-6

7 Chapter 12 SUMMARY STEPS DETAILED STEPS 1. config t 2. diagnostic monitor interval module slot test [test-id name all] hour hour min minutes second sec 3. diagnostic monitor module slot test [test-id name all] 4. show diagnostic content module {slot all} Step 1 config t Places you in global configuration mode. Step 2 switch# config t Enter configuration commands, one per line. End with CNTL/Z. switch(config)# diagnostic monitor interval module slot test [test-id name all] hour hour min minutes second sec switch(config)# diagnostic monitor interval module 6 test 3 hour 1 min 0 sec 0 Step 3 diagnostic monitor module slot test [test-id name all] Step 4 switch(config)# diagnostic monitor interval module 6 test 3 show diagnostic content module {slot all} switch(config)# show diagnostic content module 6 (Optional) Configures the interval at which the specified test is run. If no interval is set, the test runs at the interval set previously, or the default interval. The argument ranges are as follows: slot The range is from 1 to 10. test-id The range is from 1 to 14. name Can be any case-sensitive alphanumeric string up to 32 characters. hour The range is from 0 to 23 hours. minute The range is from 0 to 59 minutes. second The range is from 0 to 59 seconds. Activates the specified test. The argument ranges are as follows: slot The range is from 1 to 10. test-id The range is from 1 to 14. name Can be any case-sensitive alphanumeric string up to 32 characters. (Optional) Displays information about the diagnostics and their attributes. 12-7

8 Chapter 12 Setting a Diagnostic Test as Inactive You can set a diagnostic test as inactive. Inactive tests keep their current configuration but do not run at at the scheduled interval. Use the following command in global configuration mode to set a diagnostic test as inactive: no diagnostic monitor module slot test [test-id name all] switch(config)# no diagnostic monitor interval module 6 test 3 Inactivates the specified test. The argument ranges are as follows: slot The range is from 1 to 10. test-id The range is from 1 to 14. name Can be any case-sensitive alphanumeric string up to 32 characters. Starting or Stopping an On-Demand Diagnostic Test BEFORE YOU BEGIN SUMMARY STEPS You can start or stop an on-demand diagnostic test. You can optionally modify the number of iterations to repeat this test, and the action to take if the test fails. We recommend that you only manually start a disruptive diagnostic test during a scheduled network maintenance time. Make sure that you are in the correct VDC. To change the VDC, use the switchto vdc command. 1. diagnostic ondemand iteration number 2. diagnostic ondemand action-on-failure {continue failure-count num-fails stop} 3. diagnostic start module slot test [test-id name all non-disruptive] [port port-number all] 4. diagnostic stop module slot test [test-id name all] 5. show diagnostic status module slot 12-8

9 Chapter 12 DETAILED STEPS Step 1 Step 2 Step 3 Step 4 Step 5 diagnostic ondemand iteration number switch# diagnostic ondemand iteration 5 diagnostic ondemand action-on-failure {continue failure-count num-fails stop} switch# diagnostic ondemand action-on-failure stop diagnostic start module slot test [test-id name all non-disruptive] [port port-number all] switch# diagnostic start module 6 test all diagnostic stop module slot test [test-id name all] switch# diagnostic stop module 6 test all show diagnostic status module slot switch# show diagnostic status module 6 (Optional) Configures the number of times that the on-demand test runs. The range is from 1 to 999. The default is 1. (Optional) Configures the action to take if the on-demand test fails. The num-fails range is from 1 to 999. The default is 1. Starts one or more diagnostic tests on a module. The module slot range is from 1 to 10. The test-id range is from 1 to 14. The test name can be any case-sensitive alphanumeric string up to 32 characters. The port range is from 1 to 48. Stops one or more diagnostic tests on a module. The module slot range is from 1 to 10. The test-id range is from 1 to 14. The test name can be any case-sensitive alphanumeric string up to 32 characters. (Optional) Verifies that the diagnostic has been scheduled. Clearing Diagnostic Results You can clear diagnostic test results. Use the following command in any mode to clear the diagnostic test results: diagnostic clear result module [slot all] test {test-id all} switch# diagnostic clear result module 2 test all Clears the test result for the specified test. The argument ranges are as follows: slot The range is from 1 to 10. test-id The range is from 1 to

10 Verifying Online Diagnostics Configuration Chapter 12 Simulating Diagnostic Results You can simulate a diagnostic test result. Use the following command in any mode to simulate a diagnostic test result: diagnostic test simulation module slot test test-id {fail random-fail success} [port number all] Simulates a test result. The test-id range is from 1 to 14. The port range is from 1 to 48. switch# diagnostic test simulation module 2 test 2 fail Use the following command in any mode to clear the simulated diagnostic test result: diagnostic test simulation module slot test test-id clear Clears the simulated test result. The test-id range is from 1 to 14. switch# diagnostic test simulation module 2 test 2 clear Verifying Online Diagnostics Configuration To display online diagnostics configuration information, perform one of the following tasks: show diagnostic bootup level show diagnostic content module {slot all} show diagnostic description module slot test [test-name all] show diagnostic events [error info] show diagnostic ondemand setting show diagnostic results module slot [test [test-name all]] [detail] show diagnostic simulation module slot show diagnostic status module slot Displays information about bootup diagnostics. Displays information about diagnostic test content for a module. Displays the diagnostic description. Displays diagnostic events by error and information event type. Displays information about on-demand diagnostics. Displays information about the results of a diagnostic. Displays information about a simulated diagnostic. Displays the test status for all tests on a module

11 Chapter 12 Online Diagnostic Example Configuration show hardware capacity [eobc fabric-utilization forwarding interface module power] show module Displays information about the hardware capabilities and current hardware utilization by the system. Displays module information including the online diagnostic test status. Online Diagnostic Example Configuration This example shows how to start all on-demand tests on module 6: diagnostic start module 6 test all This example shows how to activate test 2 and set the test interval on module 6: conf t diagnostic monitor module 6 test 2 diagnostic monitor interval module 6 test 2 hour 3 min 30 sec 0 Default Settings Table 12-4 lists the default settings for online diagnostic parameters. Table 12-4 Default Online Diagnostic Parameters Parameters Bootup diagnostics level Nondisruptive tests Default complete active Additional References For additional information related to implementing online diagnostics, see the following sections: Related Documents, page Standards, page Related Documents Related Topic Online diagnostics CLI commands VDCs and VRFs Document Title Cisco Nexus 7000 Series NX-OS System Management Reference Cisco Nexus 7000 Series NX-OS Virtual Device Context Reference 12-11

12 Feature History for Online Diagnostics Chapter 12 Standards Standards No new or modified standards are supported by this feature, and support for existing standards has not been modified by this feature. Title Feature History for Online Diagnostics Table 12-5 lists the release history for this feature. Table 12-5 Feature History for Online Diagnostics Feature Name Releases Feature Information Updated GOLD tests 4.2(1) Added support for PortLoopback, StatusBus, and StandbyFabricLoopback tests. Online diagnostics (GOLD) 4.0(q) Feature was introduced