Merchant Online Reporting System (MORS) Login with OTP

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1 Merchant Online Reporting System (MORS) Login with OTP How to download and use the OTP Generator upon first login 1. Log in to MORS by typing your User ID and Password on the Login page. 2. On the Navigate Menu, click on the OTP Generator selection, sub menu shall be displayed. Select between OTP Generator PC/Desktop and OTP Generator Mobile Application depending on the device that is currently being used. If downloaded generator is for mobile, skip to instruction no. 8.

2 3. You will be prompted at the bottom of your screen to Open or Save the app. Please choose Save as, and select the preferred local directory. 4. Go to the directory where the zip file was saved, then extract the contents (right-click --> 7-zip --> Extract Here). Copy the directory path where the BDO OTP Generator was extracted. 5. Open the configfile.properties file inside the BDO OTP Generator folder. 6. Paste the directory path you copied beside filedir =, then click Save.

3 7. To launch the OTP Generator, double-click on BDO OTP Generator 1.0.jar. 8. If selected OTP Generator is for mobile, ensure that Unknown Security Settings is turned ON. Install the downloaded APK. 9. From your android phone, open the File Manager. 10. Navigate and open the Downloads folder and tap on the BDO OTP Gen.apk file. 11. Select Install. 12. Return to your mobile's home screen 13. Open the BDO Generator OTP App. For first-time BDO OTP Generator users 1. Log in to MORS by typing your User ID and Password on the Login page. Press Enter or click the LOGIN button to proceed to the OTP page.

4 2. First-time users need to register their BDO OTP Generators. Click on the here link to proceed to the OTP Registration page.

5 3. Copy the Registration Code from the white box on the OTP Registration screen. Highlight the code, then press Ctrl-C or right-click Copy. Click the Register button to go back to the OTP page. 4. Go to your desktop and double-click on the BDO OTP Generator icon. If you do not have a shortcut on your desktop, you may access the OTP Generator directly from its folder. Open the BDO OTP Generator folder and double-click on BDO OTP Generator 1.0.jar.

6 How to setup the OTP Generator: Fill up the boxes as follows: Application Name = MORS Note: For merchants with multiple MORS accounts, each account should have a unique Application Name. Example: MORS2, MORS3 Passphrase = < input your MORS User ID > Registration Code = Registration Code as copied from the MORS OTP Registration screen Click the Enter button. Kindly ensure that you take note of the Application Name and Passphrase that you registered. 5. From the dropdown list, select the Application Name you entered on the previous screen.

7 6. Enter your MORS User ID on the Passphrase box. Please note that this field is case-sensitive (mind the upper and lower case letters). Press Enter or click the OK button. An error message will pop up if the Passphrase you entered is invalid. If this happens, click the OK button then try again from Step #5. 7. If the Passphrase is valid, the OTP Generator will start generating random 5 or 6-digit codes, which will change every 30 seconds. Copy the code by double-clicking on it until it is highlighted or by manually highlighting it, then press Ctrl-C. Kindly note that each code is valid for one minute before it expires. If you enter the code one minute after it has been generated, you will be prompted with the Invalid OTP error message in MORS.

8 8. Go back to the MORS OTP page and paste the code on the Enter your OTP: box by pressing Ctrl-V or you can manually enter the code. Click the Proceed button to access MORS reports. If the OTP entered is invalid or has expired, the message Invalid OTP will be shown at the right side of the screen. Go back to the BDO OTP Generator to generate and copy a new OTP.

9 For first-time BDO OTP Generator users (mobile): 1. Log in to MORS by typing your User ID and Password on the Login page. Press Enter or click the LOGIN button to proceed to the OTP page. 2. First-time users need to register their BDO OTP Generators. Select the OTP Mobile radio button and click here to register. 3. Copy the Registration Code from the white box on the OTP Registration screen. Highlight the code, then press Ctrl-C or right-click Copy. Click the Register button to go back to the OTP page.

10 4. Open the BDO Generator OTP App. 5. Supply a valid User ID and fill in the Activation Code field with the Registration Code provided then tap on the Activate button where user shall be redirected to the Select Application page. Please note that this field is case-sensitive (mind the upper and lower case letters)

11 6. On the Select Application drop down, select CLGORS. 7. If the User ID and Activation codes are valid, the OTP Generator will start generating random 5 or 6- digit codes, which will change every 30 seconds. Copy the code. 8. Go back to the MORS OTP page and paste the code on the Enter your OTP: box by pressing Ctrl-V or you can manually enter the code. Click the Proceed button to access MORS reports.

12 If the OTP entered is invalid or has expired, the message Invalid OTP will be shown at the right side of the screen. Go back to the BDO OTP Generator to generate and copy a new OTP. For succeeding MORS logins with OTP Follow these steps if your BDO OTP Generator has been successfully registered. 1. Log in to MORS by typing your User ID and Password on the Login page. Press Enter or click the LOGIN button to proceed to the OTP page.

13 2. Go to your desktop and double-click on the BDO OTP Generator icon. If you do not have a shortcut on your desktop, you may access the OTP Generator directly from its folder. Open the BDO OTP Generator folder and double-click on BDO OTP Generator 1.0.jar. Click the Generate button. 3. From the dropdown list, select the Application Name you entered when you registered your OTP Generator (i.e. MORS).

14 4. Enter your MORS User ID on the Passphrase box. Please note that this field is case-sensitive (mind the upper and lower case letters). Press Enter or click the OK button. An error message will pop up if the Passphrase you entered is invalid. If this happens, click the OK button then try again from Step #3. 5. If the Passphrase is valid, the OTP Generator will start generating random 5 or 6-digit codes, which will change every 30 seconds. Copy the code by double-clicking on it until it is highlighted or by manually highlighting it, then press Ctrl-C.

15 Kindly note that each code is valid for one minute before it expires. If you enter the code one minute after it has been generated, you will be prompted with the Invalid OTP error message in MORS. 6. Go back to the MORS OTP page and paste the code on the Enter your OTP: box by pressing Ctrl-V or you can manually enter the code. Click the Proceed button to access MORS reports.

16 For succeeding BDO OTP Generator users (mobile): 1. Log in to MORS by typing your User ID and Password on the Login page. Press Enter or click the LOGIN button to proceed to the OTP page. 2. Open the BDO Generator OTP Mobile App. 3. Supply a valid User ID and click on the Generate button.

17 4. On the Select Application drop down, select CLGORS. 5. If the User ID is valid, the OTP Generator will start generating random 5 or 6-digit codes, which will change every 30 seconds. Copy the code. 6. Go back to the MORS OTP page and paste the code on the Enter your OTP: box by pressing Ctrl-V or you can manually enter the code. Click the Proceed button to access MORS reports. If the OTP entered is invalid or has expired, the message Invalid OTP will be shown at the right side of the screen.

18 Go back to the BDO OTP Generator to generate and copy a new OTP. Common Errors 1.) Invalid Passphrase This error occurs when: 1.1. The Passphrase you entered is not the same as the Passphrase you registered. The Passphrase should be your MORS User ID. Keep in mind that this field is case-sensitive. You must type the Passphrase exactly the same way as how you typed it during the registration process (e.g. all upper case letters, all lower case, etc.).

19 1.2. The Registration Code you entered during the registration process is incorrect. The OTP Generator is an offline application, therefore it cannot check whether the Registration Code you entered is correct. We recommend that you copy the Registration Code from MORS by highlighting it then pressing Ctrl-C then pasting it on the OTP Generator instead of typing it as this is prone to error. If you keep on getting the Invalid Passphrase error even when you are typing the correct Passphrase, close the OTP Generator, re-launch it, then try registering again using a different Application Name. Follow the steps for First-time BDO OTP Generator users on pages 1 to 5. 2.) Invalid OTP This error occurs when: 2.1. The OTP you entered is not the same as the OTP generated by the OTP Generator. To ensure that you enter the correct OTP, we recommend that you copy the 5 or 6-digit code from the OTP Generator by double-clicking on it or manually highlighting it, then press Ctrl-C. Paste the code on the MORS OTP page by pressing Ctrl-V instead of manually typing the value The OTP you entered has expired. Each OTP code is valid for one minute only after it has been generated. If you enter the code beyond one minute, you will get the Invalid OTP error. Copy a new code and paste it on the MORS OTP page. If you still get this error despite several attempts, please call MSFU for further assistance.

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