hand-e-pix ios Client

Transcription

1 hand-e-pix ios Client User Guide July 2012 Issue 3 hand-e-pix user guide for ios Issue 3 Page 1

2 Table of Contents Table of Contents... 2 General... 3 Getting Started Installation Loading the application Login Camera View Photos Preview Add Details Screen Uploading Photos and Details... 7 Additional Features Additional Fields Notifications Offline mode Video Capture... 9 Contact & Support Additional Licenses, Bespoke Development, Pricing and Sales Queries Timico Customer Services Technical Support Write to Timico hand-e-pix user guide for ios Issue 3 Page 2

3 General This document gives you a comprehensive guide for using hand-e-pix on iphone & ipad. Minimum system requirements for the hand-e-pix: iphone 3GS or above ios version 5.0 or above (iphone, ipad & ipod Touch) Getting Started 1. Installation hand-e-pix can be downloaded from the Timico app store at from your mobile device browser. 2. Loading the application Locate the hand-e-pix icon on your device and tap to load the application. 3. Login At this stage you will need your hand-e-pix Media Manager account details. If you do not have these please contact you your system administrator. If you do not have a hand-e-pix account please enquiries@timico.co.uk 1. Server: this is your media manger web address 2. Username 3. Password Example: If you would like your password to be remembered next time you login, simply tick the remember password box. When you tap on any fields the keyboard will appear. Once you have entered each item simply select Next. Once all fields are complete select Go to login. Figure 1: hand- e- pix icon Figure 2: Login screen hand-e-pix user guide for ios Issue 3 Page 3

4 4. Home View In this view you will see your current location if your device can receive GPS signal or connect to a data network. (NOTE: if your device has no data connection the map will not be displayed). You can zoom in or out to see the location more clearly. 1. Tapping the camera icon will open the camera to capture your incident 2. Information icon will display the version details of your hand-e-pix application and Timico contact details Figure 3: Home Screen 5. Camera View The next icon will be inactive until you take a photo Use the camera icon to capture photos The cancel icon will close the camera view and return you to the home view. After you take a photo you will be able to see the number of images captured and the maximum number available for capture and the action button will also become available to allow you to move to the next step. If capturing another image simply press the camera icon. When you tap the screen, the camera will focus to the tap point Figure 4: Camera view Note: on the ipad this screen may vary slightly hand-e-pix user guide for ios Issue 3 Page 4

5 6. Photos Preview This is where you will be able to see the photos you have taken. To view the photo full screen simply tap on the photo. Figure 5: Preview You can scroll horizontally to view all the photos or pinch to zoom in and out. If you are not satisfied with a photo, you can delete that particular photo using delete button. You will be able to go back to the camera mode using the camera button. The camera button will be inactive if you have taken the maximum number of photos. Figure 6: Preview Figure 7: Pinch to zoom in or out hand-e-pix user guide for ios Issue 3 Page 5

6 7. Add Details Screen The add details screen is the last view and this is where you will be able to add additional information. Incident type: tap on the incident field to select the incident type. The incident list is scrollable and contains all available incident types. Once you select an incident type press the Save button to go back to the previous view. Incident types can be configured on the media manager portal. Figure 8: Incident Type Comment: once you tap on the comment field, a text area will pop up and you will be able to add comments. You are allowed to type upto 100 characters. As you type, the number of characters you are typing will be displayed. If you exceed the character limit, you will be notified on the screen. Figure 9: Comment Location: This field can only be edited if the device cannot find the current location, otherwise it will display the location in GPS coordinates. If the location field is empty as shown, you can tap the field to enter location and press Save store the location information. Note: on the ipad this screen may vary slightly Figure 10: Add location hand-e-pix user guide for ios Issue 3 Page 6

7 8. Uploading Photos and Details After completing all fields you will be able to upload all information, including photos by taping Save on bottom toolbar. Note: you will be able to upload photos without adding comments or location. However, you must select an incident type. After you press Save you will need to confirm that you wish to upload the incdent. Once you confirm to upload the application moves back to the home screen and uploading will happen in background. You can immediately begin capturing your next incident with hande-pix and do not need to wait for this incident to upload. If you press Cancel you will be asked to confirm if you wish to cancel all captured information for this incident (including photos). Figure 11: Uploading an incident hand-e-pix user guide for ios Issue 3 Page 7

8 Additional Features 1. Additional Fields Adding additional field is another great feature available with hand-e-pix. The figure below shows how these additional fields will appear. Three additional fields can be activated by Timico without reinstalling the application on your device. These additional fields consist of one scroll list and two text areas. Additional fields can be controlled from the media manager portal. Changes will be sent to the device when you next login. If using additional fields you will need to scroll down vertically to access these fields. NOTE: Adding additional fields may require additional configuration of your media manager portal from Timico. Please ask for more information. 2. Notifications If hand-e-pix could not upload incidents for any reason, you will be notified. Figure 2: Additional fields Badge number: number of incidents that remain to upload will be shown (left). 3. Offline mode hand-e-pix can be used with or without a data connection. The first time you use hand-e-pix, the device must have data connectivity. After that you will be able to login to hand-e-pix without data connectivity and use the application to capture your incidents. Note: incidents will not upload until your device is connected to a data network and you will need to login to hand-e-pix to initiate uploading. hand-e-pix user guide for ios Issue 3 Page 8

9 4. Video Capture In addition to photo capture hand-e-pix also allows you to capture video as well. The specific length of the clip you can capture may vary and will be agreed with you System Administrator. However when capturing and uploading video you will experience the best results if you have a good data connection (3G or better or WiFi). Whilst slower connections will work you may use more data to upload and of course the upload will take longer. Capturing video works in a similar way to capturing a photo. If the option has been enabled on your application you will see a Video icon on the home screen in addition to the Camera icon. Simply select this to open the video camera. Next select the Red record button to start recording and when complete again to end your recording Once you have stopped recording you will be presented with the preview screen. Here you have a number of options: Playback Select the playback icon to watch your video back and also hear any audio that was captured Retake If you are not happy with your video simply select Retake to start again. Please note that once this is pressed your existing video will be lost Trim If you only need a small section of your video you can use the trim function at the top to select the part(s) of the video you need. This is particularly useful to keep the over file size to a minimum Use Selecting Use will take you to the Add Details (section 6) page in exactly the same way as if you have captured a photo enquiries@timico.co.uk hand-e-pix user guide for ios Issue 3 Page 9

10 Contact & Support 1. Additional Licenses, Bespoke Development, Pricing and Sales Queries You can contact your account manager from 9am to 5.30pm Monday to Friday on their direct contact details or via the number below: Timico Customer Services You can contact Timico customer services from 8am to 8pm Monday to Friday and 10am to 4pm on a Saturday customerservices@timico.co.uk 3. Technical Support You can contact Timico customer services from 7am to 9pm Monday to Friday and 8am to 6pm on a Saturday support@timico.co.uk 4. Write to Timico You can write to us at: Timico HQ Beacon Hill Park Cafferata Way Newark Nottinghamshire NG14 2TN hand-e-pix user guide for ios Issue 3 Page 10