User manual. Imagine the possibilities

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1 HW-K950 User manual Imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at

2 GETTING STARTED GETTING STARTED Safety Information Safety Warnings TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product. This symbol indicates that important literature concerning operation and maintenance has been included with this product. Class II product : This symbol indicates that it does not require a safety connection to electrical earth (ground). AC voltage : This symbol indicates that the rated voltage marked with the symbol is AC voltage. DC voltage : This symbol indicates that the rated voltage marked with the symbol is DC voltage. Caution, Consult instructions for use : This symbol instructs the user to consult the user manual for further safety related information. WARNING : To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture. CAUTION : TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT, FULLY INSERT. This apparatus shall always be connected to a AC outlet with a protective grounding connection. To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable. CAUTION Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases on the apparatus. To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times. 2

3 GETTING STARTED Precautions 99.1mm 68.6 mm ENG 99.1mm 99.1mm Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the back of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (7~10 cm). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period of time. During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit. Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction. Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Disconnect the power cable from the AC supply if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using. The batteries used with this product contain chemicals that are harmful to the environment. Do not dispose of batteries in the general household trash. Do not dispose of batteries in a fire. Do not short circuit, disassemble, or overheat the batteries. There is a danger of explosion if the battery is incorrectly replaced. Replace only with the same or equivalent type. 3

4 GETTING STARTED Dolby Atmos This product supports Dolby Atmos. * What is Dolby Atmos? Atmos technology enhances existing 5.1 channel surround sound systems by adding an overhead speaker. This envelops the listener in 360 degrees of sound, delivering an immersive, high-definition, rich, detailed, and deeper experience. See page 24 to learn how to connect the system. 4

5 GETTING STARTED CONTENTS 2 GETTING STARTED 2 Safety Information 4 Dolby Atmos 6 What s Included 7 DESCRIPTIONS 7 Front / Right Side Panel 8 Bottom Panel 9 Remote Control 14 INSTALLATION 14 Installing the Soundbar 14 Installing the Wall Mount 17 Detaching the Soundbar from the Wall 18 Installing the Surround Speakers on a Wall 19 Connecting the Subwoofer and Surround Speakers 22 Connecting to a TV 22 Connecting to a TV Using an HDMI (Digital) Cable 23 Connecting to a TV Using a Digital Optical Cable 24 Connecting to External Devices 24 Connecting Devices in Order to Use Dolby Atmos 25 HDMI Cable 26 Optical or Analogue Audio Cable 27 FUNCTIONS 27 Input Mode 28 Bluetooth 30 Using the Multiroom App 32 Using the Network Standby On Function 33 Software Update 35 TROUBLESHOOTING 35 Troubleshooting 36 APPENDIX 36 Specifications Figures and illustrations in this User Manual are provided for reference only and may differ from actual product appearance. ENG 5

6 SOUND EFFECT VOL SOUNDBAR SOURCE LEVEL WOOFER CENTER LINE GETTING STARTED What s Included Before reading the User s Manual Note the following terms before reading the user manual. + + Icons used in this manual Icon Term Definition Caution Indicates a situation where a function does not operate or settings may be cancelled. Note Indicates tips or instructions on the page that help you operate a function. Check for the supplied accessories shown below. Remote Control / Batteries (AA Size) Power Cord : 3 EA AC/DC Adapter (for main unit) HDMI Cable C C TYPE : 700mm C Wall Mount Guide Holder-Screw : 2 EA Screw : 2 EA Bracket-Wall Mount : 2 EA Connect the AC plug to the adapter until you hear a "snapping" sound to ensure they are securely fastened. AC Plug (Depending on the country and model) Do not detach the AC plug from the adapter (it will not be removed once it has been attached). The appearance of the accessories may differ slightly from the illustrations above. To distinguish the left surround speaker from the right, check the label on the rear of each speaker. Depending on the region, the AC plug may vary in appearance, or it may be supplied integrated with the adapter. 6

7 DESCRIPTIONS Front / Right Side Panel DESCRIPTIONS 1 / (Volume) Button Controls the volume level. The numeric value of the volume level appears in the front panel display. ENG 2 (Source) Button Selects the D.IN, AUX, HDMI1, HDMI2, or BT input. To turn on BT PAIRING mode, press and hold this button in BT mode. 3 (Power) Button Turns the power on and off. Right Side Display Displays the current mode. When you plug in the AC cord, the power button will begin working in 4 to 6 seconds. When you press the power button, there will be a 20 second delay before the unit produces sound. When you turn on this unit, there will be a 4 to 5 second delay before it produces sound. If you want to enjoy sound only from the Soundbar, you must turn off the TV's speakers in the Audio Setup menu of your TV. Refer to the owner's manual supplied with your TV. 7

8 AUX IN DIGITAL AUDIO IN (OPTICAL) HDMI OUT (TV-ARC) HDMI IN 1 HDMI IN 2 Wi-Fi SETUP SPK ADD DC 19V SERVICE DESCRIPTIONS Bottom Panel AUX IN Connect to the Analogue output of an external device. AUX IN DIGITAL AUDIO IN (OPTICAL) HDMI OUT (TV-ARC) HDMI IN 1 HDMI IN 2 DIGITAL AUDIO IN (OPTICAL) Connect to the digital (optical) output of an external device. HDMI OUT (TV-ARC) Outputs digital video and audio signals simultaneously using an HDMI cable. HDMI IN 1, HDMI IN 2 Inputs digital video and audio signals simultaneously using an HDMI cable. Use when connecting a supported external device. LABEL Wi-Fi SETUP Wi-Fi SETUP SPK ADD DC 19V Press this button to connect your Soundbar to your network using Wi-Fi setup. (Requires a smart device and the Samsung Multiroom app. See page 30.) SERVICE SPK ADD Press this button to connect the Soundbar to a Samsung HUB (purchased separately) or a network. (Requires a smart device and the Samsung Multiroom app. See page 30.) DC 19V (Power Supply In) Connect the AC/DC power adaptor to the power supply jack, and then connect the AC/DC power adaptor plug to a wall outlet. SERVICE USB micro jack. To upgrade the product's software. Requires a USB adapter. (Sold separately.) See page 33. When disconnecting the power cable of the AC power adaptor from a wall outlet, pull the plug. Do not pull the cable. Do not connect this unit or other components to an AC outlet until all connections between components are complete. 8

9 DESCRIPTIONS Remote Control Power Turns the Soundbar on and off. ENG SOUND Surround Sound adds depth and spaciousness to the sound. Pressing the SOUND button repeatedly cycles through the Surround Sound settings : ON - SURROUND SOUND, OFF - SURROUND SOUND ON: Play sound over all the speakers. OFF: Play sound through the original source channel. Up/Down/Left/Right Press the indicated areas to select Up/Down/Left/Right. Press Up/Down/ Left/Right on the button to select or set functions. You can also activate the Wi-Fi SETUP function by pressing and holding the Up button on the remote for more than 5 seconds. You can also activate the SPK ADD function of the Soundbar by pressing and holding the Down button of the remote for more than 5 seconds. Music Skip Press the Right button to select the next music; press the Left button to select the previous music. Anynet+ Press and hold the Right button for about 5 seconds to turn the Anynet+ function on or off. (Default : ON - ANYNET+ or OFF - ANYNET+) The Anynet+ function lets you control the Soundbar with the remote from an Anynet+ compatible Samsung TV. The Soundbar must be connected to the TV via an HDMI cable. Auto Power Link Press and hold the Left button for about 5 seconds to turn the Auto Power Link function on or off. (Default : OFF - POWER LINK or ON - POWER LINK) Synchronizes the Soundbar to a connected Optical source via the Optical jack so it turns on automatically when you turn on your TV. (See page 23) The Auto Power Link function is only available in the D.IN mode. EFFECT You can select from 6 sound modes - STANDARD (Original Sound), MUSIC, CLEAR VOICE, SPORTS, MOVIE, and NIGHT - depending on the content you want to listen to. Select the STANDARD mode if you want to enjoy the original sound. * DRC (Dynamic Range Control) Lets you apply dynamic range control to Dolby Digital tracks. Press and hold the EFFECT button for about 5 seconds in standby mode to toggle the DRC (Dynamic Range Control) function ON - DRC and OFF - DRC. SOUND EFFECT VOL SOURCE LEVEL WOOFER Operate the TV using the TV's remote control. 9

10 DESCRIPTIONS SOUND SOURCE SOURCE Press to select a source connected to the Soundbar. * BT PAIRING mode To turn on BT PAIRING mode in Bluetooth function, press and hold the SOURCE button for more than 5 seconds. Play / Pause (BT / WIFI) Press the p button to pause a music temporarily. Press the p button again to play the selected music. LEVEL The ATMOS Soundbar has channel sound. Use this button to adjust the volume of each of the speakers. Press this button, use the Left/Right buttons to select a speaker, and then use the Up/Down buttons to increase or decrease the level (volume). FTL FTR FL C FR Main Unit EFFECT LEVEL STL STR SL SR VOL WOOFER Surround Speaker L Surround Speaker R Main Unit Surround Speaker L Surround Speaker R Speaker Front Left Front Top Left Centre Front Right Front Top Right Surround Left Surround Top Left Displayed on OLED when adjusting the level FL FTL C FR FTR SL STL Surround Right SR Surround Top Right STR * Network Standby On/Off Press and hold the LEVEL button for about 5 seconds to turn the Network Standby on or off. (See page 32) 10

11 DESCRIPTIONS SOUND SOURCE (Sound Control) Press to select TREBLE, BASS, or AUDIO SYNC. Then, use the Up/Down buttons to adjust the TREBLE or BASS volume from -3 ~ +3. Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2KHz, 2.5KHz, 5KHz, and 10KHz are selectable (Left/Right) and each can be adjusted to a setting between -6 ~ +6 (Up/Down). If the Soundbar is connected to a digital TV and the video appears out of sync with the audio, press the (Sound Control) button to sync the audio with the video. Use the Up/Down buttons to set the audio delay between 0 ms ~ 300 ms. In BT mode, the Audio Sync function may not available. ENG WOOFER Push the button up or down to adjust the volume of the subwoofer to -12 or -6 to +6. Pressing the button reverts the subwoofer volume to level 0. EFFECT LEVEL EFFECT LEVE WOOFER A EFFECT LEVE VOL Push the button up or down to adjust the volume. WOOFER A VOL WOOFER Mute Press the VOL button to mute the sound. Press it again to unmute the sound. EFFECT VOL WOOFER SOUNDB EFFECT VOL WOOFER SOUNDB + + Controlling the Volume of Soundbar by using Your TV Remote Control 1. Press and hold the SOUND button for more than 5 seconds while the Soundbar is turned on. 2. "ON - TV REMOTE" appears on the Soundbar's display. 3. In the TV's menu, set the TV speaker to external speaker. Not available in TV ARC, BT, HDMI1 and HDMI2 modes. (Available only in D.IN (optical) and AUX modes) On the TV remote control, only the volume and mute buttons are available. Other buttons are disabled. TV menus differ by manufacturer and model. Refer to the TV's user manual for further information. Manufacturers supporting this function: - VIZIO, LG, Sony, Sharp, PHILIPS, PANASONIC, TOSHIBA, GRUNDIG, Hisense, RCA - This function may not be compatible with your TV's remote depending on the remote control's manufacturer. To turn off this function, press the SOUND button for 5 seconds. "OFF - TV REMOTE" appears on the Soundbar's display. 11

12 DESCRIPTIONS Inserting Batteries (AA Battery x2) Slide the battery cover in the direction of the arrow until it is completely removed. Insert 2 AA batteries (1.5V) in the correct +/- polarity. Slide the battery cover back into position. Using the Hidden Buttons Remote Control Button Hidden Button Function Reference page SOUND TV remote control On/Off Page 11 SOURCE BT Paring Page 28 p (Play / Pause) Auto Power Down On/Off (AUX mode) Page 27 VOL ID SET Page 20 Up WIFI SETUP Page 9 Down ADD SPEAKER Page 9 Left Auto Power Link On/Off Page 23 Right Anynet+ On/Off Page 9 (Sound Control) 7 Band EQ Page 11 EFFECT DRC On/Off Page 9 LEVEL Network Standby On/Off Page 32 12

13 DESCRIPTIONS Output specifications for the different modes of sound effect Input Effect Output 2 ch ch ON 5.1 ch SOUND ch ENG 2 ch 2.1 ch STANDARD 5.1 ch EFFECT 5.1 ch 2 ch 2.1 ch MUSIC 5.1 ch EFFECT 5.1 ch 2 ch 3.1 ch CLEAR VOICE 5.1 ch EFFECT 5.1 ch 2 ch ch SPORTS 5.1 ch EFFECT ch 2 ch ch MOVIE 5.1 ch EFFECT ch 2 ch 3.1 ch NIGHT 5.1 ch EFFECT 5.1 ch * If the input source is Dolby Atmos, channel is outputted. The sound effect is not available. 13

14 INSTALLATION INSTALLATION Installing the Soundbar Installing the Wall Mount + + Installation Precautions Install on a vertical wall only. For the installation, avoid a location with high temperature or humidity, or a wall that cannot sustain the weight of the set. Check the strength of the wall. If the wall is not strong enough to support the unit, reinforce the wall or install the unit on a different wall that can support the unit's weight. Purchase and use the fixing screws or anchors appropriate for the kind of wall you have (plaster board, iron board, wood, etc.). If possible, fix the support screws into wall studs. Purchase wall mounting screws according to the type and thickness of the wall you will mount the Soundbar on. Diameter: M5 Length: 35 mm or longer recommended. Connect cables from the unit to external devices before you install it on the wall. Make sure the unit is turned off and unplugged before you install it. Otherwise, it may cause an electric shock. 5 cm or more 1. Place the Wall Mount Guide against the wall surface. The Wall Mount Guide must be level. If the TV is mounted on the wall, install the Soundbar at least 5 cm below the TV. 14

15 CENTER LINE INSTALLATION ENG C CENTER LINE C TYPE : 700mm C Centre Line 2. Align the Paper Template s Centre Line with the centre of your TV (if you are mounting the Soundbar below your TV), and then fix the Wall Mount Guide to the wall using tape. If you are not mounting below a TV, place the Centre Line in the centre of the installation area. C C TYPE : 700mm C C 3. Push a pen tip or sharpened pencil tip through the centre of the C-TYPE images on each end of the Guide to mark the holes for the supporting screws, and then remove the Wall Mount Guide. 4. Using an appropriately sized drill bit, drill a hole in the wall at each marking. If the markings do not correspond to the positions of studs, make sure you insert appropriate anchors or mollies into the holes before you insert the support screws. If you use anchors or mollies, make sure the holes you drill are large enough for the anchors or mollies you use. 5. Push a screw (not supplied) through each Holder-Screw, and then screw each screw firmly into a support screw hole. 15

16 INSTALLATION 6. Install 2 Bracket-Wall Mounts in the right orientation on the bottom of the Soundbar, using 2 Screws (M4 x L12). Rear of the Soundbar Right end of the Soundbar When assembling, make sure the hanger parts of the Bracket-Wall Mounts are located behind the rear of the Soundbar. See the illustration above. 7. Install the Soundbar with the attached Bracket-Wall Mounts by hanging the Bracket-Wall Mounts on the Holder-Screws on the wall. 16

17 INSTALLATION ENG 8. Slide the Soundbar down as shown above so that the Bracket-Wall Mounts rest securely on the Holder-Screws. Slide the Bracket-Wall Mounts down from the bottom to install it onto the Holder-Screws. Detaching the Soundbar from the Wall 1. To separate the Soundbar from the wall mount, push it in the direction of arrow. Do not hang onto the installed unit and avoid striking or dropping the unit. Secure the unit firmly to the wall so that it does not fall off. If the unit falls off, it may cause an injury or damage the product. When the unit is installed on a wall, please make sure that children do not pull any of the connecting cables, as this may cause it to fall. For the optimal performance of a wall mount installation, install the speaker system at least 5 cm below the TV, if the TV is mounted on the wall. For your safety, if you do not mount the unit on the wall, install it on a secure, flat surface where it is unlikely to fall. 17

18 INSTALLATION Installing the Surround Speakers on a Wall You can purchase wall mounts separately to install the surround speakers on a wall. + + Considerations for purchasing Endurable load : Above 8.0 Kg Hole size : 1/4-20 threaded insert Since wall mount installation is optional, you must purchase the corresponding accessories separately. Please have a qualified installer install the surround speaker Wall Mount Brackets. Ask a professional installation company to mount your product on the wall. Check the strength of the wall before you install the Wall Mount Brackets. If the strength is insufficient, make sure to reinforce the wall before installing the Wall Mount Brackets and the speakers on the wall. For more information, please refer to the Wall Mount's manual. Samsung Electronics is not liable for any damage to the product due to the product being installed inappropriately. Take care not to install the speakers sideways or upside down. 18

19 CONNECTIONS Connecting the Subwoofer and Surround Speakers ENG Do not connect the power cord of this product or your TV to a wall outlet until all connections between components are complete. Before moving or installing this product, be sure to turn off the power and disconnect the power cord. If the main unit is powered off, the wireless subwoofer and surround speaker will go into stand-by mode and the STANDBY LED on the rear will be Red after blinking Blue several times. If you use a device that uses the same frequency (2.4GHz) as the Soundbar near the Soundbar, interference may cause some sound interruption. The maximum transmission distance of the wireless signal of the main unit is about 10 meters, but may vary depending on your operating environment. If a steel-concrete or metallic wall is between the main unit and the wireless subwoofer or surround speaker, the system may not operate at all, because the wireless signal cannot penetrate metal. Wireless receiving antennas are built into the wireless subwoofer and surround speakers. Keep the units away from water and moisture. For optimal listening performance, make sure that the area around the wireless subwoofer and surround speakers location is clear of any obstructions. Recommended Speaker Layout TV Soundbar Main Unit Subwoofer Surround Speaker L Surround Speaker R 19

20 POWER LINK STANDBY ID SET POWER LINK STANDBY ID SET LINK STANDBY ID SET LINK STANDBY ID SET CONNECTIONS Automatic Connection 1. Connect a power supply to the subwoofer and surround sound speakers. 2. Connect a power supply to the Soundbar, and then press the button on the remote control or on the right side of the Soundbar. 3. The subwoofer and surround sound speakers are automatically connected to the Soundbar. 4. When auto pairing is complete, the blue indicators at the rear of the subwoofer and surround speakers turn on. If the red indicator at the rear of the subwoofer or surround speakers is on or the blue indicator flashes continuously, auto pairing cannot occur. If this happens, connect each of the speakers manually. You can enjoy better sound from the wireless subwoofer by selecting a Sound Effect. (See page 9.) Important: Before you begin, put the batteries into the remote. See page 12 for instructions. LINK LINK Rear of Subwoofer Rear of Surround Speaker Connecting the Subwoofer and Surround Speakers Manually if the Automatic Connection Fails + + Before You Begin Make sure that the Soundbar, the subwoofer, and the surround speakers are plugged in. Make sure that the Soundbar is turned on. 1. Press and hold ID SET on the rear of the subwoofer and surround speakers for at least 5 seconds. The red indicator at the rear of each speaker turns off and the blue indicator blinks. LINK STANDBY ID SET LINK STANDBY ID SET Rear of Subwoofer Rear of the Left and Right Surround Speakers 20

21 2. Turn off the Soundbar. CONNECTIONS 3. Press and hold the VOL button on the remote control for at least 5 seconds with the Soundbar turned off (OFF). EFFECT VOL WOOFER SOUNDB ENG 4. The ID SET message appears on the display of the Soundbar for a short period of time, and then disappears. ID SET Right Side of the Soundbar 5. When the blue indicators on the subwoofer and surround sound speakers blink, turn on the power by pressing button on the right side of the main unit or on the remote control. 6. When the connection is successfully established, the blue indicators on the rear of the subwoofer and surround speakers turn on without blinking. If the connection process fails, the blue indicators will flash continuously. Go to Step 1 and start again. LED indicator lamp status on subwoofer and surround sound speakers LED Status Description Resolution Standby (with the Soundbar main unit turned off) Check the power supply to the Soundbar main unit Red On Connection failed Connect again (refer to the instructions on manual connection in the user manual) On Successfully connected (normal operation) - Blue Standby (with the Soundbar main unit turned off) Check the power supply to the Soundbar main unit Blinking Connection failed Connect again (refer to the instructions on manual connection in the user manual) Red and blue Blinking Malfunction Contact the service centre. 21

22 AUX IN DIGITAL AUDIO IN (OPTICAL) HDMI OUT (TV-ARC) HDMI IN 1 HDMI IN 2 Wi-Fi SETUP SPK ADD DC 19V SERVICE CONNECTIONS Connecting to a TV Important: Before you begin, put the batteries into the remote. See page 12 for instructions. Connecting to a TV Using an HDMI (Digital) Cable HDMI Cable HDMI IN HDMI OUT (TV-ARC) HDMI OUT (TV-ARC) SOUND SOURCE SOURCE 1. Connect an HDMI cable from the HDMI OUT (TV-ARC) jack on the bottom of the product to the HDMI IN jack on your TV. 2. Press the button on the right side of the Soundbar or the SOURCE button on the remote control to select the D.IN mode. HDMI is an interface that enables the digital transmission of video and audio data with just a single connector. If the TV provides an ARC port, connect the HDMI cable to the HDMI IN (ARC) port. We recommend you use a coreless HDMI cable if possible. If you use a cored HDMI cable, use one whose diameter is less than 14 mm. Anynet+ must be turned on. This function is not available if the HDMI cable does not support ARC. 22

23 AUX IN DIGITAL AUDIO IN (OPTICAL) HDMI OUT (TV-ARC) HDMI IN 1 HDMI IN 2 Wi-Fi SETUP SPK ADD DC 19V SERVICE CONNECTIONS Connecting to a TV Using a Digital Optical Cable OPTICAL OUT Optical Cable (not supplied) DIGITAL AUDIO IN (OPTICAL) ENG DIGITAL AUDIO IN (OPTICAL) SOUND SOURCE SOURCE 1. Connect the DIGITAL AUDIO IN (OPTICAL) (Audio) jack on the Soundbar to the OPTICAL OUT jack of the TV with a digital optical cable (not supplied). 2. Press the button on the right side of the Soundbar or the SOURCE button on the remote control to select the D.IN mode. + + Auto Power Link If you have connected the main unit to a TV with a digital optical cable, you can set the Auto Power function ON to have the Soundbar turn on automatically when you turn the TV on. 1. Connect the Soundbar and a TV with a digital optical cable (not supplied). 2. Press the button on the main unit s right side or the SOURCE button on the remote control to select the D.IN mode. 3. Press the Left button on the remote control for 5 seconds to turn Auto Power Link on or off. Auto Power Link is set to ON by default. Depending on the connected device, Auto Power Link may not function. This function is only available in the D.IN mode. 23

24 AUX IN DIGITAL AUDIO IN (OPTICAL) HDMI OUT (TV-ARC) HDMI IN 1 HDMI IN 2 Wi-Fi SETUP SPK ADD DC 19V SERVICE CONNECTIONS Connecting to External Devices HDMI is the standard digital interface for connecting to TVs, projectors, DVD players, Blu-ray players, set top boxes, and more. HDMI prevents any degradation to the signal due to conversion to analogue and maintains the video and audio quality of the original digital source. Connecting Devices in Order to Use Dolby Atmos This product supports Dolby Atmos. Important: Dolby Atmos is available only in HDMI mode. HDMI Cable HDMI OUT (TV-ARC) HDMI IN 1 SOUND SOUND SOURCE SOURCE Or Digital Devices HDMI Cable HDMI IN 2 1. Connect an HDMI cable from the HDMI IN 1 or HDMI IN 2 jack on the back of the product to the HDMI OUT jack on your digital device. 2. Press the button on the right side of the Soundbar or the SOURCE button on the remote control to select the HDMI1 or HDMI2 mode. 3. The selected HDMI mode is displayed on the Soundbar display panel and sound plays. When Dolby Atmos operated, the Blue LED on the right edge of the Soundbar will turn on and glow. 24

25 AUX IN DIGITAL AUDIO IN (OPTICAL) HDMI OUT (TV-ARC) HDMI IN 1 HDMI IN 2 Wi-Fi SETUP SPK ADD DC 19V SERVICE CONNECTIONS 4. Configuring Dolby Atmos on your BD player, or other device. Check the audio output options using the settings menu on your BD player, or other device. Make sure that "No Encoding" is selected for bitstream in the audio output options. e.g., on a Samsung Player: Home menu Settings Sound Digital Output: Select Bitstream (unprocessed). If the Audio Output options include Secondary Audio, make sure it is set to Off. ENG Dolby Atmos works only in HDMI mode. It is not compatible with other input sources. Dolby Atmos works only on channels. Make sure that the content supports Dolby Atmos. HDMI Cable HDMI Cable HDMI OUT (TV-ARC) HDMI IN 1 SOUND SOUND SOURCE SOURCE Or Digital Devices HDMI Cable HDMI IN 2 1. Connect an HDMI cable from the HDMI IN 1 or HDMI IN 2 jack on the back of the product to the HDMI OUT jack on your digital device. 2. Press the button on the right side of the Soundbar or the SOURCE button on the remote control to select the HDMI1 or HDMI2 mode. 3. The selected HDMI mode is displayed on the Soundbar display panel and sound plays. 25

26 AUX IN DIGITAL AUDIO IN (OPTICAL) HDMI OUT (TV-ARC) HDMI IN 1 HDMI IN 2 Wi-Fi SETUP SPK ADD DC 19V SERVICE CONNECTIONS Optical or Analogue Audio Cable This unit comes equipped with one digital optical in jack and one analogue audio (AUX) in jack, giving you two ways to connect it to external devices. Optical Cable (not supplied) BD / DVD player / Set-top box / Game console OPTICAL OUT AUX OUT Audio Cable (not supplied) DIGITAL AUDIO IN (OPTICAL) AUX IN SOUND SOURCE SOURCE AUX IN DIGITAL AUDIO IN (OPTICAL) + + AUX Cable 1. Connect AUX IN (Audio) on the main unit to the AUDIO OUT jack of the Source Device using an audio cable. 2. Press the button on the right side of the Soundbar or the SOURCE button on the remote control to select the AUX mode. + + Optical Cable 1. Connect DIGITAL AUDIO IN (OPTICAL) (Audio) on the main unit to the OPTICAL OUT jack of the Source Device using a digital optical cable. 2. Press the button on the right side of the Soundbar or the SOURCE button on the remote control to select the D.IN mode. 26

27 FUNCTIONS Input Mode FUNCTIONS Press the you want. button on the main unit s right side or the SOURCE button on the remote control to select the mode ENG Right Side of the Soundbar SOUND SOURCE SOURCE Input mode Optical Digital input ARC (HDMI OUT) input AUX input HDMI input BLUETOOTH mode Display D.IN AUX HDMI1, HDMI2 BT Auto Power Down Function The unit turns off automatically in the following situations. D.IN / BT Mode If there is no audio signal for 5 minutes. HDMI1 / HDMI2 Mode If there is no audio signal for 15 minutes. AUX Mode If the AUX cable is disconnected for 5 minutes. If there is no KEY input for 8 hours when the AUX cable is connected. To turn the Auto Power Down function ON or OFF, press and hold the p button for 5 seconds. ON - AUTO POWER DOWN / OFF - AUTO POWER DOWN appears on the display. 27

28 FUNCTIONS Bluetooth You can connect a Bluetooth device to the Soundbar and enjoy music with stereo sound, all without wires! To connect the Soundbar to a Bluetooth device Check if the Bluetooth device supports the Bluetooth compliant stereo headset function. Connect Bluetooth device 1. Press the button on the main unit s right side or the SOURCE button on the remote control to select the BT mode. You will see BT READY or BT PAIRING on the front display of the Soundbar. 2. Select the Bluetooth menu on the Bluetooth device you want to connect. (Refer to the Bluetooth device's user manual.) 3. Select "[AV] Samsung Soundbar Kxxx" from the list. When the Soundbar is connected to the Bluetooth device, it will display [Bluetooth device name] BT on the front display. The device name can only be displayed in English. An underline " _ " will be displayed if the name is not in English. If the Bluetooth device has failed to pair with the Soundbar, delete the previous "[AV] Samsung Soundbar Kxxx" found by the Bluetooth device, switch to BT PAIRING mode by pressing and holding the button on the main unit s right side or the SOURCE button on the remote control, and then have the Bluetooth device search for the Soundbar again. 4. Play music on the connected device. You can listen to the music playing on the connected Bluetooth device over the Soundbar. In BT mode, the Play / Pause / Next / Prev functions are not available. However, these functions are available on Bluetooth devices supporting AVRCP. If asked for a PIN code when connecting a Bluetooth device, enter <0000>. Only one Bluetooth device can be paired at a time. The Bluetooth connection will be terminated when you turn the Soundbar off. The Soundbar may not perform Bluetooth search or connection correctly under the following circumstances: If there is a strong electrical field around the Soundbar. If several Bluetooth devices are simultaneously paired with the Soundbar. If the Bluetooth device is turned off, not in place, or malfunctions. Note that such devices as microwave ovens, wireless LAN adaptors, fluorescent lights, and gas stoves use the same frequency range as the Bluetooth device, which can cause electric interference. 28

29 FUNCTIONS The Soundbar supports SBC data (44.1kHz, 48kHz). Connect only to a Bluetooth device that supports the A2DP (AV) function. You cannot connect the Soundbar to a Bluetooth device that supports only the HF (Hands Free) function. Once you have paired the Soundbar to a Bluetooth device, selecting "[AV] Samsung Soundbar Kxxx" from the device's scanned devices list will automatically change the Soundbar to BT mode. Available only if the Soundbar is listed among the Bluetooth device s paired devices. (The Bluetooth device and the Soundbar must have been previously paired at least once.) Soundbar will appear in the Bluetooth device s searched devices list only when the Soundbar is displaying BT PAIRING. ENG To disconnect a Bluetooth device from the Soundbar You can disconnect a Bluetooth device from the Soundbar. For instructions, see the Bluetooth device's user manual. The Soundbar will be disconnected. When the Soundbar is disconnected from the Bluetooth device, the Soundbar will display BT DISCONNECTED on the front display. To disconnect the Soundbar from A Bluetooth device Press the SOURCE button on the remote control or the button on the product's right side to switch from BT to another mode or turn off the Soundbar. The connected Bluetooth device will wait a certain amount of time for a response from the Soundbar before terminating the connection. (Disconnection time may differ, depending on the Bluetooth device) In Bluetooth connection mode, the Bluetooth connection will be lost if the distance between the Soundbar and the Bluetooth device exceeds 10 meters. The Soundbar automatically turns off after 5 minutes in the Ready state. + + More About Bluetooth Bluetooth is a technology that enables Bluetooth-compliant devices to interconnect easily with each other using a short wireless connection. A Bluetooth device may cause noise or malfunction, depending on usage, if: A part of your body is in contact with the receiving/transmitting system of the Bluetooth device or the Soundbar. It is subject to electrical variation from obstructions caused by a wall, corner, or office partition. It is exposed to electrical interference from same frequency-band devices including medical equipment, microwave ovens, and wireless LANs. Pair the Soundbar with the Bluetooth device while they are close together. The further the distance between the Soundbar and Bluetooth device, the worse the quality is. If the distance exceeds the Bluetooth operational range, the connection is lost. In poor reception areas, the Bluetooth connection may not work properly. The Bluetooth connection only works when it is close to the unit. The connection will be automatically cut off if the Bluetooth device is out of range. Even within range, the sound quality may be degraded by obstacles such as walls or doors. This wireless device may cause electric interference during its operation. 29

30 FUNCTIONS Using the Multiroom App The Samsung Multiroom app lets you connect the Soundbar to a smart device, your network, and the Internet. Once the Soundbar is connected to a smart device that has the Multiroom App installed, you can also connect the Soundbar and multiple Samsung Multiroom devices together wirelessly and play audio through them. Before you begin + + Communication Basics Smart Device: Android or ios (App Control) Internet Wireless Router Requirements: 1. A Wireless Router and a Smart Device. 2. The wireless router must be connected to the Internet. 3. The smart device must be connected to the router via a Wi-Fi connection. Installing the Samsung Multiroom App To use the Soundbar with the Samsung Multiroom App, you must download and then install the Samsung Multiroom App on your smart device. You can download the app from Google Play or the App Store. With the Samsung Multiroom App installed, you can play music on your Soundbar that is stored on your smart device, located on other connected devices, provided by other content providers, or streamed from Internet radio stations. + + Android or ios Download the Samsung Multiroom app from Google Play or the App Store of your smart device. * Market search : Samsung Multiroom or 30

31 FUNCTIONS + + Launching the Samsung Multiroom App To launch the Samsung Multiroom app, tap the Multiroom app icon on your smart device. ENG Connecting the Soundbar to Your Network On your smart device, select the Samsung Multiroom app. Follow the directions on your smart device s screen. You can use the following music sources with the Samsung Multiroom app. Music files stored in your mobile phone, various music sources, and Internet radio. [AV] Samsung Soundbar Kxxx Music in mobile phone Internet radio Music service 31

32 FUNCTIONS Using the Network Standby On Function The Network Standby On function becomes available if a wireless connection has been properly established between a smart device and the Soundbar. This function turns on the Soundbar automatically when a smart device attempts to connect to the Soundbar via Bluetooth or Wi-Fi. If you turn the Soundbar on via a Bluetooth connection, its input mode is set to BT automatically. To turn the Soundbar on via Wi-Fi, you must have the Samsung Multiroom App installed on your smart device. 1. Connect the smart device to your Soundbar. 2. Turn on the Network Standby On function by pressing the LEVEL button on the Soundbar's remote for more than 5 seconds. You can turn the function off by pressing the LEVEL button again for more than 5 seconds. Network Standby On is available only if the Soundbar is listed among the smart device s paired devices. (The Smart device and the Soundbar must have been previously paired at least once.) Soundbar will appear in the smart device s searched devices list only when the Soundbar is displaying [BT READY] or [WiFi READY]. If the Network Standby On function did not work: The Network Standby On is set to Off. Set it to ON. The Wi-Fi connection to the Soundbar will be terminated if the Soundbar s power cord is disconnected or the power is cut off. If the power is cut off, turn on the Soundbar and reconnect it. 32

33 AUX IN DIGITAL AUDIO IN (OPTICAL) HDMI OUT (TV-ARC) HDMI IN 1 HDMI IN 2 Wi-Fi SETUP SPK ADD DC 19V SERVICE FUNCTIONS Software Update ENG SERVICE Micro USB to USB adapter Cable (not supplied) Updating with USB Samsung may offer updates for the Soundbar's system firmware in the future. If an update is offered, you can update the firmware by connecting a USB device with the firmware update stored on it to the USB port on your Soundbar. Note that if there are multiple update files, you must load them onto the USB device singly and use them to update the firmware one file at a time. Please visit samsung.com or contact the Samsung call centre to receive more information about downloading update files. + + Updating Procedure 1. Connect a Micro USB to USB adapter cable with a male USB 2.0 Micro USB plug (Type B) on one end and a standard female 2.0 USB jack (Type A) on the other end to the micro USB jack on your Soundbar. The Micro USB to USB adapter cable is sold separately. To purchase, contact a Samsung Service Centre or Samsung Customer Care. 2. Follow the steps below to download the product software: Go to the Samsung website at (samsung.com/sec) search for the model name - select the customer support option (the option name is subject to change) 3. Save the downloaded software to a USB stick and select "Extract to the folder name" to unzip the folder. 4. Turn off the Soundbar and connect the USB stick containing the software update to the female port on a Micro USB adapter cable. 5. Turn on the Soundbar. Within 3 minutes, UPDATE is displayed and updating begins. 6. After the update is complete, the Soundbar turns off and on again. If the input source has been changed after an update or a reconnection of the power cable, change the input source to TV, or the desired source. 33

34 FUNCTIONS + + If UPDATE was not displayed 1. Turn off the Soundbar, connect the USB storage device that contains update files to the Soundbar s USB port. 2. Disconnect the power cord, reconnect it, and then turn on the Soundbar. Insert a USB device containing the firmware update into the USB port on the main unit. Updating firmware may not work properly if audio files supported by the Soundbar are stored in the USB storage device. Do not disconnect the power or remove the USB device while updates are being applied. The main unit will turn off automatically after completing the firmware update. After update is completed, the user setup in Soundbar is initialised. We recommend you write down your settings so that you can easily reset them after the update. Note that updating firmware resets the subwoofer connection too. If the connection to the subwoofer is not re-established automatically after the update, refer to page 19. If the software update fails, check that the USB stick is not defective. Mac OS users should use MS-DOS (FAT) as the USB format. Depending on the manufacturer, some USB devices may not be supported. Auto update If the Soundbar is connected to the Internet, it will automatically check for the latest firmware and update when new firmware becomes available, even if it is turned off. The Soundbar is configured to run Auto Update by default. To use the Auto Update function, the Soundbar must be connected to the Internet. The Wi-Fi connection to the Soundbar will be terminated if its power cord is disconnected or the power is cut off. If the power is cut off, turn on the Soundbar and reconnect it. 34

35 TROUBLESHOOTING Troubleshooting TROUBLESHOOTING Before requesting service, please check the following. The unit will not turn on. ENG Is the power cord plugged into the outlet? ¼¼Connect the power plug to the outlet. A function does not work when the button is pressed. Is there static electricity in the air? ¼¼Disconnect the power plug and connect it again. Sound is not produced. Is the Mute function on? Is the volume set to minimum? ¼¼Press the VOL button to cancel the Mute function. ¼¼Adjust the volume. The remote control does not work. Are the batteries drained? Is the distance between the remote control and main unit too far? ¼¼Replace with new batteries. ¼¼Move closer to the unit. The red LED on the subwoofer blinks and the subwoofer is not producing sound. Your subwoofer may not be connected to the main unit of the product. ¼¼Try to connect your subwoofer again. (See Page 19) The subwoofer drones and vibrates noticeably. Try to adjust the vibration of your subwoofer. ¼¼Push the WOOFER button on your remote control up or down to adjust its value (between -12, -6 ~ +6). 35

36 APPENDIX APPENDIX Specifications Main Unit 6.7 kg Weight Subwoofer (PS-KW1-2) 9.6 kg Surround Speaker (PS-KS2-1 (L), PS-KS2-2 (R)) 2.0 kg GENERAL Dimensions (W x H x D) Main Unit Subwoofer (PS-KW1-2) Surround Speaker (PS-KS2-1 (L), PS-KS2-2 (R)) x 81.7 x mm x x mm mm Operating Temperature Range +5 C to +35 C Operating Humidity Range 10 % to 75 % HDMI Video 1080p,1080i, 720p, 576p, 480p 2160p@24/25/30Hz 4:4:4 2160p@60/50Hz 4:2:0 Main Unit 18W x 11, 4 ohm, THD 10% AMPLIFIER Rated Output Power Subwoofer (PS-KW1-2) Surround Speaker (PS-KS2-1 (L), PS-KS2-2 (R)) 162W, 3 ohm, THD 10% 35W x 4, 4 ohm, THD 10% * Design, specifications and App screen are subject to change without prior notice. * Nominal specification Samsung Electronics Co., Ltd reserves the right to change the specifications without notice. Weight and dimensions are approximate. For more information about the power supply and power consumption, refer to the label attached to the product. (Label : Bottom of main unit) * For India Only "This product is RoHS compliant" aa Open Source Licence Notice For further information on Open Sources used in this product, please visit the website: a a Licence The Spotify Software is subject to third party licences found here : For more information about Spotify Connect, please visit 36

37 APPENDIX Licences Manufactured under licence from Dolby Laboratories. Dolby, Dolby Atmos, Dolby Audio, Dolby Digital Plus, Pro Logic, and the double-d symbol are trademarks of Dolby Laboratories. ENG For DTS patents, see Manufactured under licence from DTS Licencing Limited. DTS, the Symbol, & DTS and the Symbol together are registered trademarks, and DTS 2.0 Channel is a trademark of DTS, Inc. DTS, Inc. All Rights Reserved. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licencing LLC in the United States and other countries. 37

38 2016 Samsung Electronics Co.,Ltd. All rights reserved Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre. Area Contact Centre Web Site ` Asia Pacific CHINA HONG KONG (Chinese) (English) MACAU SINGAPORE 1800-SAMSUNG( ) AUSTRALIA NEW ZEALAND VIETNAM THAILAND , MYANMAR MALAYSIA (Overseas contact) INDONESIA PHILIPPINES [ PLDT Toll Free ] [ Globe Landline and Mobile ] [ Standard Landline ] TAIWAN JAPAN INDIA Toll Free Toll Free BANGLADESH (Toll free) SRI LANKA