Using the TouchTunes USB Content Updater

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Susan Ethel McCarthy
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May 2009 900270-002 Rev 01 Using the TouchTunes USB Content Updater Contents About the USB Content Updater............................................... 1 Ordering Music from the Operator Dashboard.

1 May Rev 01 Using the TouchTunes USB Content Updater Contents About the USB Content Updater Ordering Music from the Operator Dashboard Transferring Updates to your USB Device Updating a Jukebox on Location Contacting TouchTunes Support Caution: It is important never to interrupt an in-progress jukebox software upgrade. Doing so may render a jukebox hard drive unusable and require it to be reformatted by TouchTunes. About the USB Content Updater The USB Content Updater is an online tool that enables you to download software and music updates from the TouchTunes Operator Dashboard to a USB device. You can then bring this device with you to locations and transfer its contents directly to a Gen 3 jukebox through its USB port. The Updater is capable of creating updates for multiple jukeboxes on a single USB device. If a USB device contains updates for more than one jukebox, the USB Content Updater automatically identifies which jukebox the device has been plugged into and updates that jukebox accordingly. If you have broadband access to the Operator Dashboard, but maintain jukeboxes that are connected to the Internet through a slower, dial-up connection, your business can benefit considerably from the functionality of the USB Content Updater. The USB Content Updater can send the following to a USB device: The latest Gen 3 jukebox software available Songs missing from Morph operations Songs from a Hard Drive swap Popular NextGen (Gen 2) songs, so you can quickly transfer them to a new Gen 3 hard drive Pending songs: requested from patrons through TuneCentral ordered to local jukeboxes by operators ordered to local jukeboxes by TouchTunes The USB Content Updater does not: Download TouchTunes music catalogs 1 of 10

Transfer content to jukeboxes running NextGen (Gen 2) software or Gen 3 software prior to release 3.3.1 Work with USB devices older than the 2.

Select the My Music tab, then the Music Portal tab. 3. Add songs to your Music Cart clicking the symbol.

2 Transfer content to jukeboxes running NextGen (Gen 2) software or Gen 3 software prior to release Work with USB devices older than the 2.0 standard Ordering Music from the Operator Dashboard 1. Log on to TouchTunes Operator Dashboard at 2. Select the My Music tab, then the Music Portal tab. 3. Add songs to your Music Cart clicking the symbol. Remember that the Music Portal also has a powerful search tool for helping you locate music. 4. On the left side of the Music Cart page, select the box for "Remove the selected songs from the cart after a successful operation". This will clear songs from your music cart once they are on your USB device. 2 of 10

5. On the left side of the Music Cart page, select the songs you want to add to any of your jukeboxes. You can use the Select All button to quickly choose all the songs in your Music Cart. 6.

3 5. On the left side of the Music Cart page, select the songs you want to add to any of your jukeboxes. You can use the Select All button to quickly choose all the songs in your Music Cart. 6. On the right side of the Music Cart page, select "Send to Jukebox", then select all the jukeboxes that should receive the songs you selected in the previous step. 7. On the right side of the Music Cart page, click the Order Songs button. 3 of 10

Transferring Updates to your USB Device 1. Plug your USB device into one of your computer s USB slots. 2. Delete any files on your USB device and ensure its file system is formatted as FAT32. 3.

From the Select Gen 3 jukeboxes to update area in the left panel, select the Gen 3 jukeboxes you will be updating on location with the USB Content Updater.

4 Transferring Updates to your USB Device 1. Plug your USB device into one of your computer s USB slots. 2. Delete any files on your USB device and ensure its file system is formatted as FAT At the top of the Operator Dashboard page, click the My Jukeboxes tab, then the USB Content Updater tab. 4. From the Select Gen 3 jukeboxes to update area in the left panel, select the Gen 3 jukeboxes you will be updating on location with the USB Content Updater. Note: Remember that the USB Content Updater can store updates for multiple jukeboxes on a single USB device, so long as you have adequate space on the device. 5. Continue to scroll down the left side of the page to the Select NextGen jukeboxes to prepare for a Gen 3 upgrade area. Select any NextGen (Gen 2) jukeboxes that you intend to upgrade to Gen 3 in the near future or have recently upgraded to Gen 3. 4 of 10

If the USB Content Updater fails to load, ensure you have the most recent version of Java installed on your computer and that your browser supports it. 7.

5 6. On the right side of the page, click Download Content Updates. The TouchTunes USB Content Updater will load. Note: The USB Content Updater is a Java applet that requires a minimum version of Java 1.6 to be installed on your computer. If the USB Content Updater fails to load, ensure you have the most recent version of Java installed on your computer and that your browser supports it. 7. In the Step 1 area, check any of the following options to add them to the update package: Include software update will include the latest TouchTunes jukebox software in the update package Include pending music will include songs you have ordered from the Operator Dashboard Include Nextgen Top Songs will add the most popular NextGen (Gen 2) songs from the jukeboxes you selected in Step 5. On location, you will be able to quickly restore these NextGen songs to the 5 of 10

Create a new folder on your computer s hard drive where you can temporarily store the USB Content Updater files. 9.

6 same jukebox after it is upgraded to Gen 3. You can add these songs to a USB device before or after you have converted a NextGen jukebox to Gen Create a new folder on your computer s hard drive where you can temporarily store the USB Content Updater files. 9. In the Step 2 area of the USB Content Updater, click the Browse button, then browse to the folder you created on your hard drive. 10.Click Open from the browse window to begin the transfer of the update files to the folder on your hard drive. 6 of 10

Transfer the files in the temporary hard drive on your computer to your USB device.

7 11.When the USB Content Updater status reads "Completed", the files have been successfully transferred from the Operator Dashboard to your temporary hard drive folder. 12.Transfer the files in the temporary hard drive on your computer to your USB device. Note that the files must be transferred to the root folder of your USB device in order for your jukebox to recognize the update. This means the files on your USB device must not be located in any folder or subfolder on the USB device. 7 of 10

Updating a Jukebox on Location Once you have created an update package on a USB key, you are ready to bring that key to your locations, and transfer the content to your jukebox or jukeboxes.

8 Updating a Jukebox on Location Once you have created an update package on a USB key, you are ready to bring that key to your locations, and transfer the content to your jukebox or jukeboxes. Note: The USB Content Updater is compatible with Gen 3 jukeboxes running Gen 3 software release or higher. If your jukebox is running software older than this release, you will need to contact TouchTunes Technical Support about updating your jukebox for you. Once your software has been updated, you will be able to use the USB Content Updater for any future software upgrades. To update your jukeboxes using your USB device: 1. Open your jukebox so you can access its USB ports. The USB ports are located on the jukebox s MJS or JCB unit, the main hardware component within your jukebox that houses its hard drive and CPU. You can use any of the available USB slots for the connection. 2. With the jukebox powered on and displaying the main album selection screen (below), plug the USB device into a USB port. 8 of 10

9 The USB device is mounted automatically by the jukebox and after a few moments, the USB Content Updater screen appears. 3. Touching the screen, check whether to update the jukebox s music, its software, or both. 4. Touch Install to begin the music and/or software update. Caution: It is important never to interrupt an in-progress jukebox software upgrade. Doing so may render a jukebox hard drive unusable and require it to be reformatted by TouchTunes. The update time will vary depending on the number of songs to transfer to your jukebox and whether or not you are upgrading the jukebox s software as well. The jukebox will reboot automatically if you update its software. 9 of 10

10 Contacting TouchTunes Support If you need help with or have questions about this document, contact TouchTunes by: Using the links on the Contacts page in the TouchTunes Dashboard. Calling TouchTunes 24/7 Service Hotline at To help us assist you more effectively with problem reports, the following information is required when contacting TouchTunes Support: Jukebox ID. Jukebox model (Allegro MX-1, Allegro, Ovation, Maestro II). The date/time of the problem. Actions performed immediately before the problem occurred. Any additional comments. If you require assistance with this or any other TouchTunes product, please call or technical support. We value your comments. TouchTunes Interactive Networks 400 Sainte Croix Avenue, Suite 200 E Montreal, Quebec H4N 3L4 Canada TouchTunes Interactive Networks 3455 Salt Creek Lane, Suite 100 Arlington Heights, IL USA Technical Support techsupport@touchtunes.com Copyright 2009 TouchTunes Interactive Networks 10 of 10

What s New in OpenStage 1.0.3

November 2011 900561-001 Rev 00 What s New in OpenStage 1.0.3 (Releases 1.0.3-8 and 1.0.3-16) About This Technical Bulletin This technical bulletin is intended for TouchTunes Virtuo Operators, as well