Safety information. CAUTION: See product enclosure for safety related markings.

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2 Safety information CAUTION: The lightning flash with arrowhead symbol within an equilateral triangle signifies the presence of uninsulated dangerous voltage within the system enclosure that may be of sufficient magnitude to constitute a risk of electrical shock. CAUTION: The exclamation point within an equilateral triangle signifies the presence of important operating and maintenance instructions in this guide. CAUTION: Allegro components are heavy and represent a serious safety hazard if their mounting system should fail. Therefore, installation should only be performed by an experienced installer or licensed contractor that is familiar with standard rigging, mounting, and hanging practices, as recognized by a licensed engineer or governmental agency in your area. CAUTION: Allegro mounting components are UL listed and CSA approved only when used as specified in this guide. Any other use or modification of the mounting components is expressly prohibited, as this may present an unacceptable risk of structural failure. CAUTION: To reduce the risk of fire or electrical shock, do not expose the system to rain or moisture. CAUTION: See product enclosure for safety related markings. ii

3 Important safety instructions Important safety instructions Read the instructions for all components before using this product. Keep these instructions for future reference. Heed all warnings on the product and in the this guide. Follow all instructions. Do not use this apparatus near water or moisture Clean only with a dry cloth and as directed Do not block any ventilation openings and install in accordance the instructions in this guide. To ensure reliable operation of the product and to protect it from overheating, put the product in a position and location that will not interfere with its proper ventilation Do not install near any heat sources, such as radiators, heat registers, stoves or other apparatus (including amplifiers) that produce heat. Do not defeat the safety purposes of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wider blade or the third grounding prong are provided for your safety. If the provided plug does not fit in your outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched, particularly at the plugs, convenience receptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the TouchTunes. Unplug this apparatus during lightning storms or when unused for long periods of time. To prevent damage to this product during a lightning storm, or if the product will not be used for an extended period of time, unplug its power cord from the wall outlet and disconnect the antenna or cable system. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way: such as power-supply cord or plug is damaged; liquid has been spilled or objects have fallen into the apparatus; the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped - Do not attempt to service this product yourself. Opening or removing covers may expose you to dangerous voltages or other hazards To prevent risk of fire or electrical shock, avoid overloading wall outlets, extension cords, or integral convenience receptacles. Do not let objects or liquid enter the product as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. See product enclosure for safety related markings. iii

4 FCC Notice This equipment has been tested and found to comply with limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Note: Unauthorized modification of the receiver or radio remote control could void the user's authority to operate this equipment. This product complies with the Canadian ICES-003 Class A specification. iv

5 Table of Contents Safety information ii Important safety instructions iii FCC Notice iv 1 Introduction 1 About this guide Related Documentation Writing Conventions Contacting Technical Support Preparing for Jukebox Installation 3 Unpacking and Checking Jukebox Components Setting Up a Broadband or Dial-up Connection Preparing Tools for Installation Installing the Allegro Jukebox 7 Installing the Allegro Jukebox Install and level the Allegro Open the Allegro Replacing the Lock for the Allegro Installing the Hard Drive Power off the Allegro Install the hard drive in the MJS Connecting the Allegro to the Telephone or Broadband Network Accessing the cable channel for the Allegro Connect the Allegro to the broadband network Connect the Allegro to the telephone network Connecting Audio Speakers and Sources to the Allegro Connect the satellite speakers to the Allegro Connecting Power to the Allegro Connect the power cord to the Allegro Tighten the wire strength-relief bracket Turn on power to the MJS Close the Allegro case Activate the Allegro screen

6 toc 4 Activating the Jukebox 25 Overview Activation Procedure Error Scenarios Disclaimer 39

7 Introduction Welcome to the Quick Start Guide for the TouchTunes Allegro jukebox! This chapter provides you with information about audience pre-requisites, related documentation, and how to get customer support. About this guide Congratulations on choosing a TouchTunes Allegro jukebox! This guide explains how to prepare for, install and activate your new TouchTunes jukebox. TouchTunes highly recommends reading this guide to familiarize yourself with the installation procedure before installing your Allegro. Related Documentation This guide is designed to get you started quickly with installing and activating a jukebox in a location. For more detailed documentation, refer to the following documents: The TouchTunes Jukebox Software 3.0 Installation Guide The TouchTunes Gen 3 Hardware Operators Manual The TouchTunes Gen 3 Software Operators Manual The TouchTunes Dashboard User Guide. You can access any of these documents by doing the following: If you do not have access to the TouchTunes Dashboard, request a copy from TouchTunes Technical Support. See Contacting Technical Support on page 2. If you have access to the TouchTunes Dashboard, log on to the Dashboard and open the Documentation page. See the TouchTunes Dashboard User Guide. 1

8 Introduction Writing Conventions What are the writing conventions used in this guide? This guide uses the following documentation conventions. Notation: Usage: Example: Right-click Click with the rightmost Right-click the image and choose Save Picture As. mouse button. Italic A folder or file path. Open C:\My Documents and Settings\My Music. Bold Vertical bar Bold with a colon Exclamation point within a triangle Menu or button commands, as well as labelled areas on the UI. Separates menu commands. Description of what a UI element in a screenshot does. Identifies operating and maintenance information to know before use. Choose My Jukeboxes from the Navigation menu. Click OK when prompted to continue. Navigate to the Broadband Settings area. Choose TouchTunes Contacts from the Navigation menu. Jukebox Location: Lists jukeboxes by their current location. Caution: Power off the unit before continuing. Contacting Technical Support You can contact the TouchTunes Technical Support department for assistance using either of the following methods: Call the Technical Support department toll-free at Before calling, write down the jukebox ID number underneath the front of the Allegro case or beside the inside fan. TouchTunes requires this ID number to provide you with the proper assistance. Note: If you are outside of the toll-free area, you can still contact the TouchTunes Technical Support department by dialling and pressing 1 when prompted. Long-distance telephone charges may apply if you are calling from outside of the toll-free area. the Technical Support department from the Contacts page on the TouchTunes Dashboard; see the TouchTunes Dashboard User Guide. You can also use this page to contact other departments at TouchTunes, such as the Music, Sales and Finance departments. 2

9 Preparing for Jukebox Installation This chapter explains how to prepare to install a TouchTunes jukebox for a location, including setting up communications connections and unpacking the jukebox. Unpacking and Checking Jukebox Components A TouchTunes jukebox is delivered in several boxes, including boxes for the jukebox hardware components and a parts kit. The following table shows the dimensions and weight of the Allegro jukebox: Height Width Depth Weight Crated /4 37 1/2 381 lbs. Uncrated 66 3/8 32 3/8 26 3/4 312 lbs. Before you install the jukebox, you must ensure that you have received all jukebox hardware components and that both hardware components and the items in parts kit are in good condition. To check that you have all jukebox components: 1. Verify that you have received the following hardware components for the Allegro jukebox: Component Quantity Component Description 1 Allegro Digital Jukebox 1 Power cord 2 Satellite speakers 2 Wall mount speaker brackets (included in satellite speaker box) 3

10 Preparing for Jukebox Installation Component Quantity 2 Speaker cables (included in satellite speaker box) 1 Parts kit 2. Open the Parts kit and then verify that it contains all of the following components: Component Quantity Component Description Component Description TouchTunes Part Number 1 Remote control Remote control mounting bracket AAA batteries 2 Keys (Ilco #549) Female RCA to DIN adapter Male RCA to DIN adapter Telephone cable with RJ-11 connectors 1 Eurostyle terminal connector (4-position) Eurostyle terminal connector (2-position) USB Modem (Optional) USB Modem cable with USB A-type an d B-type connectors (Optional) Check the condition of all hardware components and parts kit items to ensure they are in good condition. Caution: Do not attempt to installation if any jukebox hardware component or item in the parts kit is damaged. Contact your distributor or TouchTunes to report the damage immediately and request replacement parts. Setting Up a Broadband or Dial-up Connection Every night, a TouchTunes jukebox contacts the main TouchTunes server over the Internet to do the following tasks: Download any new songs chosen by location owner or operator through the TouchTunes Dashboard, as well as those chosen by the users using the Vote for Download feature. Download any new updates to the jukebox system software. Report the number of plays per song for music royalty calculations. Report daily income for the jukebox. The connection to the Internet is provided through an Internet Service Provider (ISP). ISPs normally offer two different types of Internet connections: dial-up and broadband. A jukebox can use either of these to contact and communicate with the TouchTunes server. However, the connection type you chose has an impact on the infrastructure needed for the jukebox as well as the speed of jukebox communications, which are summarized below: Dial-up Connection: A jukebox using a dial-up connection uses the normal telephone network to connect to the Internet and to the TouchTunes server. Dial-up connections do not require any 4

11 Setting Up a Broadband or Dial-up Connection special hardware beyond a standard RJ-11 telephone jack and cable but communications speeds are slower than broadband connections. Broadband Connection: A jukebox using a broadband connection uses a special, high-speed network to connect to the Internet and to the TouchTunes server. Broadband connections allow much faster communications speeds than dial-up connections, but require a broadband modem and/or router (computer networking device) to connect the jukebox to the high-speed network. Use the following guidelines to help you choose and set up the Internet connection type for the jukebox: TouchTunes recommends using broadband Internet connections for jukeboxes whenever possible. The broadband connection permits the jukebox to download new songs much more quickly than over a dial-up connection. This connection also allows you to change jukebox settings via the TouchTunes Dashboard and apply them immediately to the jukebox. For all connections, ensure you use high-quality cable and make the cable run as short as possible to minimize potential problems due to line noise and interference. For broadband connections, note that the broadband modem and router may be included in a single device, depending on the equipment used by the ISP and the networking setup for the location. Both the broadband modem and the router must be installed and configured properly for Internet access before you can set up a broadband connection for the jukebox. To ensure reliability for the broadband connection, TouchTunes recommends establishing a wired connection between the jukebox and the router. Connecting the jukebox and router wirelessly may be possible, but this type of connection is not recommended or supported. For dial-up connections, TouchTunes recommends running a new telephone cable from the demarcation point (the point where the telephone line enters the building) for the location to the jukebox. (The demarcation point may also be called the telephone network interface or service entry point.) By running new cable from this point to the jukebox, you can avoid potential problems caused by the existing wiring infrastructure. Ensure you have a USB modem before setting up the dial-up connection for a jukebox. Previous versions of the jukebox provided an on-board modem for setting up a dial-up connection. However, current TouchTunes jukeboxes require a USB modem for this connection. The USB modem is an optional jukebox component and must be requested from TouchTunes. The telephone line used for a dial-up Internet connection can be shared with other devices, such as an ATM or alarm system. However, you must co-ordinate call and answer times with any other equipment that shares the same phone line to prevent scheduling conflicts between the jukebox and another piece of equipment. Ensure sure you connect the jukebox to the analog line in front of the digital phone system for dial-up connections. A jukebox cannot be connected directly to a digital phone system. Ensure that the telephone cable for a dial-up connection does not run close to any florescent or neon lights as these can cause unwanted interference. 5

12 Preparing for Jukebox Installation Preparing Tools for Installation The following list shows tools that you may require to install the Allegro jukebox. Ensure that you have all tools before beginning installation. Spirit level to ensure jukebox is level. Phillips screwdriver. Flat-head screwdriver. Anti-static wrist strap (sometimes called a conducting wrist strap). Adjustable wrench for tightening bolts or nuts. Additional flat telephone cable to reconnect the wired remote. If you are setting up a broadband connection for the Allegro, you may also require the following tools: A laptop computer with a network card and a Web browser, such as Microsoft Internet Explorer to test Internet connectivity. Pre-wired Cat5 network cable (or cable, crimp tool and RJ-45 connectors) to connect the laptop and/or jukebox to the router. If you are setting up a dial-up connection for the Allegro, you may also require the following tools: USB modem Phone line polarity tester. Extra telephone cable with RJ-11 connectors. Four-conductor telephone modular wall jack. Four-conductor round telephone cable to connect the phone line from the demarcation point to the modular wall jack. A Butt-In test set or analog phone without filters to listen to the newly installed phone line. Note: The USB modem is an optional jukebox component. If a USB modem was not included with the jukebox, you must request it from your distributor or TouchTunes. 6

13 Installing the Allegro Jukebox This chapter explains how to install the Allegro jukebox, including setting up its hardware, connecting it to a telephone line or broadband network as well as attaching the power supply to the jukebox. Installing the Allegro Jukebox In this section, you install the Allegro jukebox, level it so it is stable and then open its case. Install and level the Allegro You position the Allegro and then level it so the jukebox is stable. To install and level the Allegro: 1. With the jukebox case closed, try to move the Allegro both slightly forward and backward, then slightly sideways to see if the jukebox is resting on its wheels: If the Allegro moves freely on its wheels, go to step 5. If you are unable to move the Allegro in any direction, continue to the next step. Caution: The Allegro jukebox is heavy and can injure or crush a person if it hits or tips over onto someone. When doing this step, do not move the jukebox quickly or tip it over. 7

14 Installing the Allegro Jukebox 2. If you were unable to move the Allegro, locate the levellers below the front of the case. Figure 1 Levellers Levellers for the Allegro Figure 2 3. Using an adjustable wrench, raise both levellers until the Allegro is resting on all of its wheels. 4. (Optional) Repeat step 1 to ensure you can move the jukebox in all directions. 5. Move the Allegro slowly from where you unpacked it to its final position, allowing 4 inches of space between the back of the Allegro and the wall. The bass speaker installed within the Allegro requires empty space between the wall and the jukebox to provide the proper bass response when playing songs. 6. Using an adjustable wrench and a spirit level, adjust the levellers until: The Allegro is level front-to-back and side-to-side. The front of the Allegro is resting on its levellers instead of its front wheels. Allegro resting on levellers. 7. With the jukebox case still closed, try to move the Allegro both slightly forward and backward, then slightly sideways, to ensure it is stable and cannot move. Once you are sure the Allegro is stable and cannot move, you can open up its case. Open the Allegro Once the Allegro is installed, open the jukebox to access its internal components. To open the jukebox: 1. Locate the key for the jukebox. New jukeboxes are always shipped with two keys. Because the locks on all TouchTunes jukeboxes are keyed the same, you can also use a key from any other jukebox to open the new jukebox. 8

15 Replacing the Lock for the Allegro 2. Unlock the Allegro from the loe right side of the jukebox and then slowly swing open the Allegro case. Figure 3 Lock Opening the jukebox Replacing the Lock for the Allegro By default, locks for all TouchTunes Allegro jukeboxes are keyed exactly alike. You can replace the pre-installed tubular cam lock in any TouchTunes jukebox with another lock that is keyed differently. Replacing the lock in each jukebox improves onsite security and significantly reduces the chance of someone breaking in to the Allegro. 9

16 Installing the Allegro Jukebox The locks shipped with TouchTunes jukeboxes are tubular cam locks with dimensions shown in the following diagram. Ensure any replacement locks have the same dimensions before performing the following procedure. Figure 4 Dimensions of the tubular cam lock used for all TouchTunes jukeboxes 1 1/8" 1" 7/64" 3 mm 5/8" 16 mm 0.120" 7/8" 22 mm Installing the Hard Drive Before installing the hard drive, you should familiarize yourself with layout of the central computer in your Allegro jukebox, called the Modular Jukebox System (or MJS). The MJS is a specially designed computer mounted inside the Allegro that runs the jukebox. Like a regular laptop or desktop computer, the MJS contains a power switch, a hard drive and USB connectors for attaching peripherals. 10

17 Installing the Hard Drive To conserve space, the MJS has connections on both its top and bottom panels. Refer to the following diagrams to identify all components and connections on the MJS for your jukebox. Figure 5 Layout of MJS Top Panel a b c D I A G P W R (-) (+) HD 1 2 SW TELCO LINE IN RST KBD VIDEO AUDIO OUT MIC P/N: MNG TO CTL COM1 DMX USB d e f a) Microphone connector b) Phone line connector c) Reset button d) Auxiliary audio input connector e) Audio Out ports f) Manager button Bottom Panel g h i ON OFF USB LNK NETWORK ACT Serial No. j VAC 50/60Hz 2.0A MAX. NO USER-SERVICEABL E PARTS INSIDE g) USB ports h) Network/Broadband port i) MJS System power switch j) Hard drive k) MJS power receptacle k Power off the Allegro 1. If necessary, ground yourself by touching an exposed piece of metal in the jukebox case. 2. Turn the MJS system power switch to OFF. Install the hard drive in the MJS Install the hard drive for the Allegro in its MJS. 1. Locate the hard drive for the jukebox. The hard drive for a TouchTunes jukebox is contained in an enclosure. 11

18 Installing the Allegro Jukebox Figure 6 The hard drive (and its enclosure) are shipped separately from the main jukebox hardware. If the hard drive has not yet arrived at the location, contact the vendor or distributor. 2. Align the hard drive enclosure with the slot labelled REMOVEABLE HARD DISK on the bottom panel of the MJS. Aligning the hard drive with its slot in the MJS Figure 7 The hard drive enclosure cannot be inserted in its slot until it is properly aligned. 3. Insert the hard drive enclosure in the slot and then gently push the enclosure in until it is completely seated. Inserting the hard drive to the MJS 12

19 Connecting the Allegro to the Telephone or Broadband Network Figure 8 4. Using your fingers, push in and then tighten the thumb screw on the hard drive enclosure until the thumb screw is securely tightened. Tightening the thumb screw on the hard drive enclosure Connecting the Allegro to the Telephone or Broadband Network In this section, connect the Allegro to the telephone or broadband infrastructure in the location so the jukebox can communicate with the TouchTunes server. Accessing the cable channel for the Allegro The Allegro is designed with a cable channel that allows you to route outside cables (such as for telecommunications) to internal jukebox components. A wire-strain relief bracket provides slack for cables inside the jukebox and also covers the opening to the cable channel to keep dust out. In the following procedure, adjust this bracket to access the opening to the cable channel. Note: Only route cables in to and out of the jukebox through the provided cable channel opening. Do not route cables through any other openings in the jukebox, such as air vents. Otherwise, the jukebox may overheat and shut itself down. To prepare for cable routing in the jukebox: 1. Identify the following components for the Allegro: The cable channel along the back of the jukebox. 13

20 Installing the Allegro Jukebox The wire-strain relief bracket shown in the diagram below. Figure 9 Location of wire-strain relief bracket on Allegro jukebox Wire-strain relief bracket Area Enlarged 2. Using a screwdriver, loosen the screws for the wire-strain relief bracket to adjust the bracket. 3. Adjust the wire-strain relief bracket so you can bring cables into the jukebox through the cable channel opening. 4. Tighten the screws for the wire-strain relief bracket to keep open the cable channel opening. Once the cable channel is open and the wire-strain relief bracket is loose, you are ready to connect the jukebox to either the broadband or telephone network. Connect the Allegro to the broadband network You connect an Ethernet network cable from the router to the Allegro MJS to connect the jukebox to the broadband network. 1. Locate the RJ-45 Ethernet cable for the broadband connection. The cable used for a broadband connection is straight-wired Ethernet cable with RJ-45 connectors at both ends. You can either purchase this cable from an electronics store or wire it yourself using the following pinout guide. Wire Color at Near End Pin at Near End Pin at Far End Wire Color at Far End White + Orange 1 1 White + Orange 14

21 Connecting the Allegro to the Telephone or Broadband Network Figure 10 Wire Color at Near End Orange 2 2 Orange White + Green 3 3 White + Green Blue 4 4 Blue White + Blue 5 5 White + Blue Green 6 6 Green White + Brown 7 7 White + Brown Brown 8 8 Brown 2. Connect either end of the cable to the broadband modem or router. 3. Route the free end of the cable in to the jukebox through the cable channel and then pass it through the opening underneath the wire-relief strain bracket. 4. Connect the free end of the cable to the port labelled NETWORK on the bottom panel of the MJS. Connecting the Allegro jukebox to a broadband network Pin at Near End Pin at Far End Wire Color at Far End MJS Bottom View (enlarged) to Router ON OFF LNK ACT USB NETWORK Serial No VAC 50/60 Hz 2.0A MAX NO USER SERVICEABLE PARTS INSIDE to Router The physical connection from the jukebox to the broadband network is now complete. You will later configure the communications settings for the broadband network so the Allegro can contact the TouchTunes server using this connection. 15

22 Installing the Allegro Jukebox Tip: You can also set up a dial-up connection for a jukebox to provide redundancy in case of communications problems with the broadband network. To set up this type of connection, see Connect the Allegro to the telephone network below. Connect the Allegro to the telephone network You use the following procedures to attach the USB modem to the Allegro and then connect the modem to the telephone network. The USB modem is required for establishing dial-up connections between the jukebox and the TouchTunes server over the telephone network. Caution: The MJS on your jukebox may have an open RJ-11 port marked TELCO. Do not connect the telephone line to this port, as it is disabled on TouchTunes jukeboxes running Gen 3 system software. Use the USB Modem to connect the jukebox to the telephone network instead. Figure 11 To install the USB modem in the jukebox: 1. Unpack the USB modem. The USB Modem includes a USB cable and the modem itself. USB Modem and cable Radicom USB Modem Note: The USB modem is an optional jukebox component. If a USB modem was not included with the jukebox, you must request it from your distributor or TouchTunes. 2. Connect the flat connector at one end of the USB cable to any of the USB ports on the bottom panel of the MJS. 16

23 Radicom USB Modem Connecting the Allegro to the Telephone or Broadband Network 3. Connect the barrel-like connector (also called the B-Type connector) at other end of the USB cable to its associated port on the USB modem. Figure 12 USB B-Type connector Attaching the USB Modem to the MJS The modem is now installed. Next, connect a phone line to the USB modem so the Allegro can access the telephone network. To connect the jukebox to the telephone network: 1. Locate the phone line for the dial-up connection. 2. Attach one end of the phone line to the phone jack for the Allegro. 3. Route the free end of the phone line in to the jukebox through the cable channel and then pass it through the opening underneath the wire-relief strain bracket. 17

24 USB Modem Installing the Allegro Jukebox 4. Connect the free end of the phone line to its associated port on the USB modem. Figure 13 Connecting the phone line to the USB Modem Area Enlarged USB Modem Radicom to phone jack Radicom to Phone Jack Connecting Audio Speakers and Sources to the Allegro In this section, connect external speakers as well as external audio sources like microphones, TVs or CD/DVD players, to the Allegro. Connect the satellite speakers to the Allegro The Allegro includes two internal speakers and two additional satellite speakers that can be located up to 25 feet (approximately 7.5 meters) away from the jukebox. You connect the satellite speakers to the Allegro using the following procedure; the internal speakers are already connected when the jukebox is shipped. Caution: The supplied speakers must be installed correctly for proper audio output. Incorrect speaker installation or speaker wiring configuration can cause severe damage to the amplifier. Do not replace the supplied satellite speakers with third-party speakers. 18

25 Connecting Audio Speakers and Sources to the Allegro To connect the satellite speakers to the jukebox: 1. Using the following diagram, locate the speaker I/O board in the jukebox. Figure 14 Location of speaker board in Allegro jukebox Speaker I/O board Area Enlarged EXTERNAL INTERNAL The wires for the internal speaker from the right side of the jukebox are already wired to the connections labelled INTERNAL. You connect the speaker cables from the satellite speakers to the empty slots on the other side of the connector 2. Route the speaker cable for the left and right satellite speakers into the jukebox through the cable channel. 3. Locate the supplied four-slot Euroblock connector for the satellite speakers. 4. Loosen the screws along the top of the connector using a flat-head screwdriver, if necessary. 19

26 Installing the Allegro Jukebox 5. Wire the positive (red) and negative (black) ends of the cables for the satellite speakers to the Euroblock connector using the following diagram as a guide. Figure 15 Wiring the Allegro satellite speaker to the Euroblock connector Right External Satellite Left External Satellite Right Left Tip: If you reduce the length of the satellite speaker cable and remove the colored ends, you can still determine the polarity of each cable by examining the surface of each cable. The surface of the negative speaker cable has small ribs along its length, while the surface of the positive speaker cable is smooth. 6. Using a flat-head screwdriver, tighten the screws of the slots for the satellite speaker to secure the speaker cable to the connector. 7. Attach the Euroblock connector to the terminal labelled EXTERNAL on the speaker board. The satellite speakers are now connected to the jukebox. Connecting Power to the Allegro In this section, connect the Allegro to the main AC power, close the jukebox and then turn it on in order to activate it. 20

27 Connecting Power to the Allegro Connect the power cord to the Allegro Components within the Allegro (such as the MJS and internal amplifier) are connected to a main power-bar inside the case. You connect the power cord for this power bar to an external AC power source to provide power to jukebox components. To connect the power cord to the jukebox: 1. If necessary, locate the power cord for the jukebox. The power cord for the Allegro is designed for a three-prong power outlet that is properly grounded and polarized. Caution: Do not modify the supplied power cord to fit in ungrounded or unpolarized power outlets. If the power cord cannot plug into the intended AC power outlet, either find another outlet or contact an electrician to replace the existing outlet with one that is grounded and polarized. 2. Connect the male plug of the power cord to a properly grounded and polarized three-prong power outlet. Tighten the wire strength-relief bracket All cables are now connected to the Allegro. You tighten the wire strength-relief bracket to secure these cables before closing the Allegro. To tighten the wire-strength relief bracket: 1. (Optional) Pull in and hold a short length (1-2 inches) of each cable running through the cable channel to ensure all cables in the jukebox have some slack. 2. Using a screwdriver, loosen the screws for the wire-strain relief bracket so you can adjust the bracket. 21

28 Radicom USB Modem Installing the Allegro Jukebox 3. Adjust the wire-strain relief bracket until both of the following conditions are met: The bracket presses against and holding all of the cables coming into the jukebox through the cable channel to maintain slack for each cable. The bracket partially closes the cable channel opening to the jukebox to prevent dust from entering the Allegro. Figure 16 Adjusting the wire strainrelief bracket to close the cable channel Area Enlarged to Audio Out to Power Recepticle to USB Modem 4. Tighten the screws for the wire-strain relief bracket to hold the bracket in position. Turn on power to the MJS You turn on power to the MJS in the Allegro so you can activate the jukebox and configure its settings. To turn on power to the MJS: Turn the MJS system power switch to ON. The MJS in the jukebox powers up, checks the jukebox hardware components and then begins loading its system software. 22

29 Connecting Power to the Allegro Close the Allegro case Once you have turned on the Allegro, close and lock its case. To close the jukebox: 1. Close the Allegro case by gently swinging it shut and then pressing on its front face to engage the locking mechanism. Figure 17 Lock Closing the Allegro jukebox 2. Secure the Allegro by using the key to lock its case. Activate the Allegro screen When you power up a jukebox for the first time, it automatically goes into night mode: the MJS and other internal components of the jukebox are running, but the touchscreen, audio system and lights for the jukebox are disabled. Bring the jukebox out of night mode and activate its screen before setting up the jukebox. 23

30 Installing the Allegro Jukebox 1. Press the Night Mode button on the wired remote for the jukebox. Figure 18 Locating the Night Mode button Enlarged Area Night Mode button Note: Buttons may be slightly recessed. When you press this button, the touchscreen, lights and audio system for the jukebox are activated. You can now use the touchscreen to activate the jukebox and configure its settings using the system software. 2. Follow the procedure in Activating the Jukebox to configure and initiate communications with the TouchTunes server and activate the jukebox. 24

31 Activating the Jukebox This section describes how to activate your TouchTunes Allegro jukebox after you have completed the hardware installation. Overview The following installation features have been updated for the release of the TouchTunes Jukebox Software, version 3.0: The installation process has been simplified and streamlined. Parts of the Diagnostic and Connectivity screens have been updated and combined into a new Communication screen, which now features activity messages, network status LED indicators, and network information. You no longer have to manually enter a jukebox password when you first start the jukebox as this process has been automated. However, when necessary, you can now use the Manual Override feature to register the jukebox while offline (when no internet connection is available). The Offline Diagnostic Tool (ODT) has been simplified and given a graphical user interface. Also note the following changes to the installation process: Currently, the TouchTunes jukebox may connect to the TouchTunes server via a broadband or dial-up internet connection. Hardware testing procedures are not available during the installation process. You can, however, use the ODT tool or test the jukeboxes various subsystems from the Operator interface. 25

32 Activating the Jukebox Activation Procedure In general, activation of your jukebox involves the steps listed in this section. Step-by-step procedures are elaborated on in the rest of the document. 1. Power on the jukebox. 2. Proceed through the installation screens: Power on the Jukebox WARNING: During the following procedures, there may be periods during which the jukebox appears not to be responding. Booting the system with the new Gen 3 hard drive may take up to ten (10) minutes, and the screen may be blank for up to 90 seconds during the installation procedure. It is extremely important that you do not power down or attempt to reboot the jukebox during this procedure, or you will risk corrupting and rendering the hard drive unusable. 1. Power on the Modular Jukebox System (MJS) by pressing the On/Off switch on the connector panel of the MJS unit. The STBY light (standby) turns on in the control board to indicate that the jukebox can be turned on. 2. Power on the jukebox by pressing the Power On button on the control board. The Jukebox Software initialization screen appears indicating that the jukebox is starting the installation process. Jukebox Software Initialization Screen Configure the Jukebox After the jukebox has initialized, the Calibration screen appears. 26

33 Activation Procedure Note: If there is a corruption in the jukebox s ibutton or other serious error, the Calibration screen will not appear but rather an error will be indicated. See Encountering a Serious System Error on page 16. Calibrate the Touchscreen as Required 1. Touch the center of the target that appears on the upper-left of the screen. 2. Touch the center of the target that appears on the lower-right of the screen. 3. Touch the center of the target that appears on the lower-left of the screen. Calibration Screen The Settings screen appears. Select Settings to Use In the Settings screen, you select where to get the jukebox settings from. Settings include mixer levels, credit rules, the remote ID, and the other configurable options available from the Operator interface or via the TouchTunes Dashboard. 27

34 Activating the Jukebox 1. Touch one of the following: Settings Screen Note: For new Gen 3 jukeboxes, the only available option is the first one the second and third options are provided for cases where the hard drive has been replaced, such as when migrating from previous-generation to Gen 3 software. When an option is not available, it is grayed out and cannot be selected. Reconfigure the settings from the default values: Touch to reset all setting values to the factory defaults. When installing the Jukebox Software on a jukebox with a new ibutton and hard-drive, this is the only option available. Keep all settings from the currently installed hard-drive: Touch to preserve the settings from the hard-drive. For example, use this option if you replaced the ibutton, or if you are swapping in a hard-drive onto which software has been previously installed. In both these cases the jukebox detects a hardware change, and can retrieve the settings from the hard-drive. This option is not available if you have installed a new hard-drive into the jukebox. Download the settings from the TouchTunes server: Touch to retrieve the settings from the TouchTunes server. For example, use this option on a jukebox where the software has been previously installed, where the ibutton stays in place, but a new hard-drive is swapped in. In this case the jukebox retrieves the settings for the jukebox corresponding to the identification number in the ibutton This option is not available if a new ibutton has been installed on the jukebox. OPTIONAL: Go Back to the Settings Screen 2. If you chose the Keep all settings from the currently installed hard-drive or Download the settings from the TouchTunes server options in the Settings screen, the BACK button is available in the Communication screen that appears. You can touch the BACK button to 28

35 Activation Procedure return to the Settings screen. You might do this, for example, if you decide to reset the settings to factory defaults instead of keeping the hard-drive settings. Choose the Calling Window and Connection Type Once you have selected your settings, the Calling Window and Connection Type screen displays, enabling you to select the times and type of connection the jukebox will use to communicate with the TouchTunes server. Calling Window and Connection Type The Calling window controls allow you to specify the nightly time range during which the jukebox will communicate with the TouchTunes server. Use the corresponding plus (+) and minus (-) buttons to specify the starting and ending times for communication. Time of day to begin connection: Set this to one half hour after the location is locked up for the night (i.e., the time the last person leaves and locks the front door). The half hour gives you a buffer in case things are running late one night. Time of day to end communication: Set this to one half hour before the earliest person arrives and enters the location. 29

36 Activating the Jukebox Config: Use this button to display a scrolled window (as shown below) from which you can select the location s time zone. Use the scrolling controls to move up and down through the list, touch a time zone to select it, and then press APPLY. Time Zone Selection The Connection type controls allow you to choose the type of network connection for the jukebox. Depending on your selection, different settings will display in the lower area of the screen, allowing you to specify connection parameters. To choose a dynamic (DHCP) broadband connection: 1. Select DHCP to obtain an IP address automatically from the ISP or the location s router. 2. Touch Proceed to Validation at the upper right-hand area of the screen to proceed to the Communications screen. Proceed to validation To choose a static broadband connection: 1. Select Static to assign a static IP address, and then enter all configuration parameters as supplied by the ISP. The screen refreshes, with all Config buttons enabled to allow you to enter the required information. 2. Select the Config button associated with the IP field. 30

37 Activation Procedure A window with a numeric keypad displays. Static IP Address Configuration Window 3. Using the keypad, type in the static IP address supplied by the ISP. Note: The pound (#), asterisk (*), and minus (-) keys are used for entering dial-up information only, and are not used when entering data for a broadband connection. Use the period (.) key to delimit the individual fields of the IP address. If you make a mistake, use the Del key to erase the input, and then re-enter the correct information. Use the Clear key to erase the entire contents of the IP address field. Use the Cancel key to cancel the operation and return to the Calling Window and Connection Type screen. 4. When you have finished entering the IP address, press Apply. 5. Enter the Gateway, DNS-1, DNS-2, and Netmask information supplied by the ISP by using the associated Config buttons and numeric keypad windows. 6. When you have entered information in all the required fields, touch Proceed to validation at the upper right-hand area of the Calling Window and Connection Type screen to proceed to the Communications screen. Proceed to validation 31

38 Activating the Jukebox To choose a dial-up connection: Refer to the following figure when setting up your dial-up Internet connection. Dial-up Connection Settings 1. Disable the Wait For Dialtone option if the location has a voice mail service installed on its line. When this option is disabled, the jukebox will not check for a dial tone before dialing out, instead it will pause for two seconds then begin dialing. 2. Enable the Dial 9 for external line option if you need to dial 9 to access an external line, for example, if a PBX is installed at the location. 3. Turn the Tone Dialing option off if the location uses pulse dialing. 4. If you need to dial an outgoing prefix before the phone number, touch the Config button for Dialing prefix, then use the numeric keypad to enter the prefix. If the location has call waiting, you should enter the prefix to disable it. In most cases this is *70. You may need to add a pause to the end of this sequence, as sometimes there is a delay before the dial tone returns. Use the # key to enter a pause. For example, the sequence *70## disables call waiting and then pauses twice before continuing to dial. 5. Touch the Config button associated with the Main phone field to specify the phone number of your ISP. The jukebox will use number first to attempt communication with the TouchTunes server. 32

39 Activation Procedure A window with a numeric keypad displays. Main Phone Number Configuration Window. 6. Using the keypad, type in the phone number supplied by the ISP. If you make a mistake, use the Del key to erase the input, and then re-enter the correct information. Use the Clear key to erase the entire contents of the main phone number field. Use the Cancel key to cancel the operation and return to the Calling Window and Connection Type screen. 7. When you have finished entering the main phone number, press Apply. 8. Touch the Config button associated with the Main username field to specify the user name associated with the main phone number. 33

40 Activating the Jukebox A window with an alphanumeric keypad displays. Main Username Configuration Window 9. Using the keypad, type in the main username supplied by the ISP. If you make a mistake, use the Del key to erase the input, and then re-enter the correct information. Use the Clear key to erase the entire contents of the main username field. Use the Cancel key to cancel the operation and return to the Calling Window and Connection Type screen. 10.When you have finished entering the main phone number, press Apply. 11.Touch the Config button associated with the Main password field to specify the password associated with the main username and phone number. 12.Use the alphanumeric keypad to enter the password, then press Apply. 13.Use the Fallback phone/username/password fields to specify a secondary set of configuration settings in the event that communication using the main phone/username/ password is unsuccessful. To enter values for these settings, touch the associated CONFIG button, then use the numeric or alphanumeric keypad to enter the information in the same manner as you did for main phone/username/password fields. 34

41 Activation Procedure 14.Touch Proceed to Validation at the upper right-hand area of the Calling Window and Connection Type screen to proceed to the Communications screen. Touch to continue Monitor the Communication Screen 1. Monitor the Communication screen that appears: a b Communication Screen a. Network status LED indicators b. Activity messages The Communication screen indicates the progress of the jukebox as it attempts to communicate with the TouchTunes server. Network status LED indicators display the success or failure of each communication step, with corresponding information appearing in the Activity messages. 2. Monitor the Network status LED indicators: Network Status LED Indicators 35

42 Activating the Jukebox Local Ethernet: Indicates whether an ethernet cable is properly connected to the jukebox, and the jukebox is receiving a signal from it. Host Resolving: Indicates whether the jukebox is connected to the internet. Logged In: Indicates whether the jukebox is logged into the TouchTunes server. The jukebox must be able to log into the TouchTunes server to receive activation information and perform transactions, such as returning daily sales information. Music Access: Indicates whether the jukebox can access music from the TouchTunes server. The jukebox must have music access to download new songs. Data Access: Indicates whether the jukebox can communicate with TouchTunes server to receive updates from the TouchTunes Dashboard. The jukebox must have data access to receive any new settings you may have made to it via the TouchTunes Dashboard. For installation and activation, the jukebox needs the Logged In, Music Access and Data Access LED indicators to be green. There may be cases where one of the access types is offline. After activation, the jukebox will still function if one of these is offline, but there may be some temporary reduced functionality. For example, if there is maintenance being performed to the TouchTunes Dashboard on the TouchTunes server, data access may be offline. In this case, the jukebox will still be able to receive new music, but any settings you make for it via the TouchTunes Dashboard will not be registered on the jukebox until data access is restored. 3. Verify the information in the Activity messages: a b c a. Current main activity is indicated b. Complete activity log is indicated c. Scroll bar If necessary, do one of the following: To scroll the Activity Status window, drag the scroll bar up or down. 36