Pixel Software/Firmware Update Instructions

Transcription

1 1 Loading Software on to USB Flash Drive 1. The latest Pixel software can be downloaded from the Elevator Controls website (elevatorcontrols.com/downloads/download) a user name and password is required. Please contact technical support for user name and password ( ). The software can also be sent via in a zip file, typically named Pixel(version #).zip (approximate size 3-10MB) 2. Once you have received the file from Elevator Controls, copy the attached Pixel(version).zip file to your USB Flash drive (USB Flash drive minimum size 256MB). Example: 3. Using your mouse right click the Pixel(version).zip file and select Extract All (Windows XP unzip wizard shown below), then follow the on screen instructions on the Extraction Wizard or you may use another program to unzip the folder (Winzip, Winrar, 7-Zip etc.). Note: This is very important as the files are compressed and must be unzipped prior to using for updating Pixel Controller software. 4. Select Next button on the Extraction Wizard window. Page 1 of 12

2 5. Change the directory that the files will be extracted to so that they are placed directly onto the USB Flash Drive. In this example the USB is on the E: drive. Then select the Next button. The Extraction Complete window will appear and select the Finish button. Extract directly onto USB Flash Drive 6. A window will be displayed called Pixel. Verify this folder has the files required for updating the software. The approximate size of the Pixel folder once unzipped is 10-16MB. Double click the version.txt file and it will give you the Pixel software version. Note: If possible use a USB Flash drive that is 2 inches or less in length. This small form factor installs into the USB port on the P-MP board more easily. The extracted folder must be named Pixel Typical files located in the extracted Pixel folder Page 2 of 12

3 2 MP Software Update to P-MP Board EARTHQUAKE RESET LED s COMPUTER RESET MACHINE ROOM INSP. LCD SCREEN SOFT- KEYS CAPTURE TEST USB TOUCH & GO 1. Place the controller on Capture operation (ON position). 2. Place the controller on Test operation (ON position), after the elevator has finished transporting passengers. (Test operation disables door operation) 3. If the elevator is capable of running automatically, run the elevator to the bottom landing using the Auto Call Simulation. This feature is located in the Troubleshoot menu Auto Call Simulation Run to Floor 001 Enable (soft-key). 4. Place the controller on Machine Room Inspection (INSP position). If the car is not at the bottom landing (step 3), run the elevator on machine room inspection to the bottom landing. 5. Locate the Earthquake Reset, Touch & Go Selection Knob and Computer Reset buttons on the P-MP board. Reference the picture above for device locations on the P-MP board. 6. Press and hold down the Earthquake and Touch & Go buttons simultaneously. While holding down the Earthquake and Touch & Go buttons, press the Computer Reset button momentarily. Page 3 of 12

4 7. Continue to hold down the Earthquake and Touch & Go buttons until the LED s above the LCD screen scroll from the left and right sides towards the center. This takes approximately 8-12 seconds. 8. Release the Earthquake and Touch & Go buttons once the LED s are scrolling in an inward motion. 9. Insert the USB Flash drive (with the Pixel folder) into the P-MP board USB port. Note: The thicker blade side of the USB Flash drive should be facing outward. Page 4 of 12

5 LED s will stop scrolling (freeze). The position in which the LED s freeze will not always be the same. 10. Press all four soft-key buttons simultaneously, then release when the LED s above the LCD screen freeze. This indicates the MP software is being uploaded. The MP software upload takes approximately 70 seconds to complete. Warning: Do not cycle power during the software upgrade process. Contact EC Technical Support if this occurs When the LED s above the LCD screen begin to scroll from the left and right sides towards the center, this indicates the MP software has been uploaded. Page 5 of 12

6 12. Wait approximately 5 seconds, and then remove the USB Flash drive from the P-MP board. 13. Press and hold down the Touch & Go knob, and momentarily press the Computer Reset button. 14. Continue to hold down the Touch & Go knob until the LCD screen goes OFF (the display will turn white). This takes approximately 3-5 seconds. 15. Release the Touch & Go button. The P-MP board will reboot and the LCD display will go back to normal (home screen). The reboot time is approximately seconds. 16. Using the Touch & Go knob, select the Install menu and then select About. 17. Verify the MP Software Version has been updated to the version in the Pixel folder (Section 1) on the USB Flash drive. If the software version uploaded is unknown, it can be verified by opening the version.txt file in the Pixel folder. Page 6 of 12

7 3 Software Update of: SP1, P-TOC, P-COP and P-HALL Boards Type of Software Update SP1 P-TOC P-COP P-HALL Approximate Time Required for Update 3 minutes 15 minutes 15 minutes for each P-COP board 2 minutes for each P-HALL board 1. Skip this step if updating the P-TOC and P-COP boards. Unplug the CAB CAN Ethernet Cable from the CAB CAN Port on the P-MP board. 2. Skip this step if updating the P-HALL boards. Unplug the HALL CAN Ethernet Cable from the HALL CAN Port on the P-MP board. 3. Insert the USB Flash drive into the P-MP board USB port. The P-MP will detect the UBS Flash drive and display a message. (USB DETECTED) 4. Press the Enable soft-key button to activate the File Transfer mode. 5. Skip this step if the TOC Box and COP have been installed. If the TOC Box is not installed and the main controller is not receiving the proper status of the ICT and IIC inputs (120VAC), the CAPTURE Switch, TEST Switch and EARTHQUAKE Button must be activated simultaneously in order to activate the Enable soft-key button in step number 4. Page 7 of 12

8 6. A USB Detected File Transfer Countdown timer screen will be displayed, that counts down from 10 to 1. The LED s above the LCD screen will begin to scroll from the center to the left and right sides. 7. A USB FIRMWARE screen will be displayed after the countdown timer. Using the Touch & Go knob scroll down to USB Upload (highlighted) and select by pressing down on the Touch & Go knob. If a FILE TRANSFER screen is displayed instead, select System Software Update & skip to step 10. OR Page 8 of 12

9 8. A USB UPLOAD screen will be displayed. Would you like to replace the Upload Version with the USB Version? Press the Yes soft-key button. The files will begin to transfer (Transferring in yellow will be displayed on the bottom of the USB UPLOAD screen). The Upload Version and USB Version will be the same. The version will be the same as the MP version (Section 2, Step 17). 9. Would you like to go to Firmware Upgrade Window now? Press the Yes soft-key button. Page 9 of 12

10 10. A FIRMWARE UPLOAD screen will be displayed. Using the Touch & Go knob select the Upload Version (highlighted) and press down on the Touch & Go knob. 11. The firmware will begin uploading. This will take approximately 3 minutes. The P-MP verifies the components connected to the P-MP board (P-HALL, P-COP, P-TOC and SP1). 12. An UPLOADING FIRMWARE screen will be displayed with the number of components connected to the P-MP board (HALL Nodes, COP Nodes, TOC and SP1). An estimated time for the upgrade will be displayed in green. Press the Upgrade soft-key button. Warning: Do not cycle power during the software upgrade process. Contact EC Technical Support if this occurs Page 10 of 12

11 13. The firmware will begin upgrading one at a time until all components have been upgraded. The P-MP will display Upgrading next to the component that is being updated. The P-TOC and P-COP boards will display This Pixel System is currently in File Transfer Mode. Note that the elevator will be Out of Service during this time. Type of Software Update SP1 P-TOC P-COP P-HALL Approximate Time Required for Update 3 minutes 15 minutes 15 minutes for each P-COP board 2 minutes for each P-HALL board P-TOC & P-COP board message during Upgrade. 14. The P-MP will display Completed next to the component that has been updated with the new software. Page 11 of 12

12 15. Once all of the components (HALL Nodes, COP Nodes, TOC & SP1) have a Completed indication, select the Yes soft-key button. This will exit the File Transfer Mode and a Fire Transfer Countdown timer will be displayed. This will countdown from 10 to When the LCD screen goes back to the normal (home screen), remove the USB Flash drive. 17. Press the Computer Reset button and let the P-MP board reboot. This takes approximately seconds. 18. Re-install communications if any were removed (CAB CAN &/or HALL CAN) 19. Verify that there are no faults displayed. If there is a SP1 Mismatch Fault after the software update the following may need to be completed: a. The down and up normal limits will need to be learned. b. The floor heights will need to be learned. c. The terminal slowdowns will need to be learned. d. SP1 File Transfer is required. Elevator Controls Technical Support Page 12 of 12