User Guide Equinox Desktop Client

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1 equinox User Guide Equinox Desktop Client

2 Equinox Navigation Equinox Icons Equinox Shortcuts Downloading Application from desktop download link Install Equinox Client Configure Equinox client Automatically Making Audio/Video Calls View IM Messages Start new IM Conversation Start new IM Group Conversation Dialing From Keypad Dialing From Contact Dialing From Call History Dialing From Instant Message Card Answering Incoming calls View the Call History Change the Presence Status Add a Contact Dialing into a Virtual Conference

3 Equinox Navigation. Presence. Dial Pad 3. Contact 4. Call History 5. Calendar 6. Instant Messaging 7. Voic 8. Settings 9. New message notification 0.Missed call notification.start/join a Conference

4 Equinox Icons

5 Equinox Icons

6 Equinox Icons Equinox Shortcuts

7 Downloading Application from desktop download link Procedure. On the desktop for: Windows: Double-click the Avaya Equinox Setup file. Mac: Double-click the Avaya Equinox Setup file.. Accept the terms of the license agreement, select the default values, and complete the installation. By default, the Windows installer installs Avaya Outlook Plugin and Web Extension. If you do not want to install these by default, select the Custom setup type and disable the Avaya Outlook Plugin and Web Extension installation.

8 Install Equinox Client Follow the Installation Wizard

9 Install Equinox Client Follow the Installation Wizard

10 Configure Equinox Settings Automatically 3. Click Configure my account. Enter your Address 3. Enter User Name and Password (SSO username & password)

11 Configure Equinox Settings Automatically 5 4. Wait for your Application to be ready 5. You are logged into Equinox Client Successfully 4

12 Making Audio/Video Calls Audio & Video Calls can be made from:. Dial Pad. Contact Card 3. Enterprise Search card 4. Call History record card 5. Instant message card 3 5 4

13 Dialing From Keypad. Press on the Dial Pad. Type the Number 3. Press on the Audio icon for Audio only call 4. Press on Video icon for Audio & video call 3 4

14 Dialing From Contact 3. Press on Contacts icon. Press on the contact you want to dial 3. Press on Audio/Video icon to call

15 Dialing From Call History. Press on the Contact which you need to call from History. Press on the Audio or Video icon to place the call Normal click for Audio Call Right Click for Video Call

16 Dialing From Instant Message Card. Double Click on the number you would like to dial. Press on the Audio or Video icon to place the call

17 Answering/Ignoring incoming calls. Press on the green button to answer the call. Press on the red button to ignore the call

18 View the IM Messages. Click on the IM symbol. Press on the message you want to view

19 Start new IM Conversation 3 4. Search the contact you want to send IM message for him. Select user to start IM messaging with him 3. Add attachment as Audio, Video, or Photo to the conversation 4. Text message

20 Start new IM Group Search the user you want to add to the conversation.. Drag and Drop the user to the (New Conversation +) menu 3. Click on IM symbol to start the IM conversation 4. Add attachment as Audio, Video, or Photo to the conversation 5. Text message

21 View the Call History. Double Click on History. History Records is showing Note: You can access the history directly from the History icon

22 Change the Presence Status. Click on Your Presence. Update your current status 3. Select the new Presence status (e.g. Do not disturb) 3

23 Add a Contact 3. Click on Open Contact List icon. Click on the (+) sign to add 3. Fill the contact details

24 Dialing into a Virtual Conference. Dial 88XXXX (Your Extension) to access your virtual meeting room conference. You are now in your virtual meeting room conference

25 Virtual Meeting Room Features - PC Other users can dial 88XXXX (Your Extension) to join your virtual meeting room conference. Here you will find Collaboration / Screen Sharing / Whiteboarding features 3. Click here for moderator features 4. Click here to enable/disable video 5. Click here to mute/un-mute mic 6. Click here to send instant messages 6

26 Virtual Meeting Room Controls. You can now control the virtual meeting room conference with the following features

27 Collaboration/Sharing/Whiteboarding Features. Select the type of collaboration you want. Begin screen sharing or whiteboarding

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