Enabling Team Collaboration

Transcription

1 Enabling Team Collaboration Jonathan Stern Perry Rosenboom Senior Technical Specialist 2007 IBM Corporation

2 Enterprises need to adapt to a globally connected world Organizations rely on small, agile, multi-disciplinary virtual teams to make things happen To achieve new levels of execution cadence and excellence, teams need collaboration tools that empower them to: Manage, share and discuss ideas and content easily and security Keep everyone up to date on projects Collaboration solutions must bring them together and bridge differences, across Organizational boundaries Geography and time zones Demographics culture and age Working styles

3 State of current tools contributes to a collaboration gap Fragmented: collaboration tools are fragmented and disjointed Hard-to-use: only those with greatest need are willing to tackle the learning curve Stove-pipe silos: users are forced to change applications to access needed collaboration services Unfamiliar: current tools don t utilise familiar UIs % of CEOs who believe collaboration is absolutely critical or of great importance 80% 60% 40% 20% 0% % of CEOs who believe their organization collaborates to a large extent Source: Expanding the Innovation Horizon: 2006 IBM Global CEO Survey

4 Lotus Quickr software bridges the gap % of CEOs who believe collaboration is absolutely critical or of great importance 80% % of CEOs who believe their organization collaborates to a large extent 60% 40% 20% 0%

5 The fastest way to share everyday content with teams Rich out-of-the box capabilities Comprehensive set of connectors to desktop applications Flexible support for content stores Content stores

6 Connectors let you work with the tools that are comfortable and productive for you Lotus Notes client Microsoft Windows Explorer / My Documents Microsoft Office / IBM Productivity Editors Lotus Sametime

7 Typical business challenges My travel costs are increasing month after month Key stakeholders in workflow processes find it difficult to communicate My workforce is becoming increasingly mobile but at the same time disconnected My telephony costs are increasing month after month My staff waste too much time finding the information or experts they need Over-dependence on is clogging up inboxes and taking up my workforce s time Staff use the public instant messaging networks for work-related activities

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10 rich presence instant messaging of companies using VoIP say they want Unified Communications telephony capabilities web, audio, video conferencing unified messaging

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12 an open and extensible software platform that integrates presence, IM, , unified messaging, web, voice, video, telephony and business applications across multi-vendor environments

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15 IBM UC² Solutions in the Real World: UC 2 in IBM IBM annual savings: US$9m in telephony US$72m in travel 3m instant messages / day 12k web conferences / month

16 IBM UC² Solutions in the Real World: Colgate-Palmolive Requirement: Respond more quickly and cost-effectively to new opportunities Grow service offerings without growing IT infrastructure and costs Enhance communications with business partners, customers Solution: Improved communications by fully integrating voice, chat, Web conferencing, with and applications Supports virtual teams move work to where the right person is, not moving people to work deploy to RIM BlackBerry devices, as well as to desktops. Security-rich meetings & chat with customers and business partners

17 IBM UC² Solutions in the Real World: PGA TOUR Requirement: Resolve scoring discrepancies rapidly and accurately between headquarters and mobile onsite staff Solution: Faster, more reliable collaboration between headquarters and on-site tournament staff Collaboration and knowledge sharing among the highly mobile staff and players we want to take knowledge and turn it into entertainment. By helping the PGA TOUR distribute shot data around the world in real time, Lotus Sametime is doing just that. Steve Evans, Senior Vice President of Information Systems, PGA TOUR

18 Thank you Next session starts at 10: IBM Corporation