IBM. 000-m240. IBM Lotus Sametime Unified Telephony Sales Mastery.

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1 IBM 000-m240 IBM Lotus Sametime Unified Telephony Sales Mastery

2 Answer: D QUESTION: 23 SUT is designed to work with third party equipment using: A. SIP standards B. CSTA C. Through gateways only D. Through a mediation server overview) QUESTION: 24 UC was initially looked at by businesses as a way to A. Reduce Costs by moving voice and video to data networks B. Provide audio conferencing capabilities C. Implement time-division multiplexing capabilities D. Deliver QoS to end users QUESTION: 25 You can choose to be notified of incoming calls via Sametime incoming call notification. Which of the following may be included in the notification window? A. Originating TCP/IP address B. SIP ID C. Caller ID D. Originating geographic location for that call

3 Answer: C %20UCC%20presentation%20v2.pdf(slide # 24) QUESTION: 26 How does SUT connect to legacy phone systems: A. Through a physical cable B. Via SIP Gateway C. Through a TDM switch D. Via the Internet Extract more value from existing telephony systems and enterprise applications, first paragraph) QUESTION: 27 What is another name for IP Telephony? A. Trunk line B. TDM C. VoIP D. Packet-switching Answer: C QUESTION: 28 Using the core (i.e., out of the box ) features the marketing department can use Sametime to:

4 A. Engage sales, finance, pricing & legal to evaluate new promotions andoffers. B. Create glossy brochures in PDF form. C. Send s to potential customers. D. Create charts that show the progress of a sales campaign. QUESTION: 29 What are IBM s UC2 mission? A. To drive better business outcomes by helping people find, reach andcollaborate with each other through a unified user experience. B. To combine telephony with instant messaging. C. To integrate instant messaging with . D. To provide reservationless web conferencing. #3) QUESTION: 30 Sametime Unified Telephony softphone calls can be escalated into video calls if the computer is so equipped. Out of the box, A. Sametime supports simultaneous video streams (aka Hollywood squaresvideo). B. Sametime supports switched video so you will see whoever is currentlyspeaking. C. Sametime supports selective picture-in-picture (PIP) up to the totalnumber of users on the call simultaneously. D. Sametime works with all video conferencing systems. QUESTION: 31 Which of the following is the best qualifying question?

5 A. Have you ever used a softphone? B. Who is your current PBX provider? C. Does your company use instant messaging?. D. Areyoupaying for both network and telephone connectivity? Answer: D QUESTION: 32 Which of the following is NOT a technology readiness indicator? A. Participant in a recent merger or acquisition B. Sametime Standard or Advanced customers C. Autonomous IT and Telecom departments D. Migrating to IP telephony QUESTION: 33 UCC emphasizes the value of integrating with voice communications A. Messaging applications B. Collaboration applications C. Web Applications D. Customer Relationship Management applications

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