Release Notes for Avaya Scopia PathFinder Firewall Traversal

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1 Release Notes for Avaya Scopia PathFinder Firewall Traversal Version For Solution April 2016

2 Avaya Inc. All intellectual property rights in this publication are owned by Avaya Inc. and are protected by United States copyright laws, other applicable copyright laws and international treaty provisions. Avaya Inc. retains all rights not expressly granted. All product and company names herein may be trademarks of their registered owners. This publication is AVAYA Confidential & Proprietary. Use pursuant to your signed agreement or Avaya policy. No part of this publication may be reproduced in any form whatsoever or used to make any derivative work without prior written approval by Avaya Inc. No representation of warranties for fitness for any purpose other than what is specifically mentioned in this guide is made either by Avaya Inc. or its agents. Avaya Inc. reserves the right to revise this publication and make changes without obligation to notify any person of such revisions or changes. Avaya Inc may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time. If there is any software on removable media described in this publication, it is furnished under a license agreement included with the product as a separate document. If you are unable to locate a copy, please contact Avaya Inc and a copy will be provided to you. Unless otherwise indicated, Avaya registered trademarks are registered in the United States and other territories. All registered trademarks recognized. For further information contact Avaya or your local distributor or reseller. Release Notes for Avaya Scopia PathFinder Firewall Traversal Version , April

3 Table of Contents What s New...3 PathFinder Platform Support... 3 Integrating with Other Components...5 Upgrading to this release...6 Upgrading from Version 7.7, 8.2 or 8.3 to Version Installing/Upgrading the PathFinder Client... 7 Resolved Issues...7 Known Issues...7 General Deployment Tips...9 What s New This document contains late breaking or other information that supplements these Scopia PathFinder components: PathFinder Server package version PathFinder Client package version (Optional) PathFinder brings the following enhancements: PathFinder Platform Support Reject LRQ from main GK when PFS capacity exhausted. Improve prompt for Port Range configuration errors. Fix Security Vulnerability when using HTTPS. Enable source address validation along with HTTPS for session identifying. PathFinder current servers (P/N / / or / / ) and the servers they replaced (P/N / / or / / ) can be upgraded to version The following upgrade paths are supported: Upgrade support: from version 7.7, 8.2 or 8.3 to version Downgrade support: from version to version 7.7, 8.2 or 8.3 PathFinder servers based on older hardware (P/N or P/N ) cannot be upgraded to version 8.3 and continue to use the previous supported versions. PathFinder servers based on the new hardware (P/N , , , , , ) can only run version 8.3 and above. Release Notes for Avaya Scopia PathFinder Firewall Traversal What s New 3

4 Release Notes for Avaya Scopia PathFinder Firewall Traversal What s New 4

5 Integrating with Other Components PathFinder version is compatible with the following Scopia product versions: Avaya Scopia Management version Avaya Scopia Elite 5000 version Avaya Scopia Elite 6000 version Avaya Scopia Desktop Server version Avaya Scopia XT5000 version Avaya Scopia XT7100 version Avaya Scopia XT4200 version Avaya Scopia XT4300 version Avaya Scopia XTE240 version Avaya Scopia XT1000 version 2.5 Avaya Scopia VC240 version 2.7 Avaya Scopia TIP Gateway version 8.0 Avaya Scopia Video Gateway version 7.7 Avaya Scopia Enhanced Communication Server (ECS) version 8.3 The PathFinder Server version is compatible with the following PathFinder Client versions: PathFinder Client V PathFinder Client V PathFinder Client V PathFinder version is interoperable with the following endpoints and firewalls: H.460 Endpoints: o Avaya Scopia VC240 o Avaya Scopia XT1000 o Avaya Scopia XT4200 o Avaya Scopia XT4300 o Avaya Scopia XT5000 o Avaya Scopia XTE240 o Avaya Scopia XT7100 o TANDBERG MXP Series o TANDBERG Edge Series o TANDBERG C Series o TANDBERG EX 90 o TANDBERG SX 20 o Aethra X5 o Aethra X7 Release Notes for Avaya Scopia PathFinder Firewall Traversal Integrating with Other Components 5

6 o Sony PCS-1 o Sony PCS-TL50 o Sony PCS-XG80 o Sony PCS-G70 o LifeSize v4.1 or higher o Polycom HDX Series v2.5.1 and v2.6 Non-H.460 Endpoints: o Polycom VSX Series o Polycom PVX 8.0.1/8.0.2 o Polycom VS 4000 o Sony PCS-G50 Firewalls: o CheckPoint o Juniper o Microsoft ISA Upgrading to this release Upgrading from Version 7.7, 8.2 or 8.3 to Version Before you begin When upgrading from version 7.7 to version , a new license is required. Use the Avaya licensing portal to retrieve a new license. You do not need a new license when upgrading from version 8.2 or 8.3.x to version To upgrade from version 7.7, version 8.2 or version 8.3.x to version , follow this procedure: 1. Download the new upgrade file to your computer. 2. Use WinSCP to transfer the file to the Scopia PathFinder Server: a. Drag the new.pkg update file to the /updates folder in the Scopia PathFinder Server. b. Select Copy when prompted. 3. Run PuTTY to connect to the Scopia PathFinder Server. 4. Install the update as follows: a. Enter 4 in the Main menu to access the System Menu. b. Enter the menu item 2 to upgrade the Scopia PathFinder Server version. c. Enter the menu item corresponding to the installation file you just transferred to the Scopia PathFinder Server. For information on updating, backing up and restoring the Scopia PathFinder Server, see the Release Notes for Avaya Scopia PathFinder Firewall Traversal Upgrading to this release 6

7 Deployment Guide for Scopia PathFinder Server. Installing/Upgrading the PathFinder Client Before installing PathFinder Client version , uninstall the older version (except for version ). For information on installing the PathFinder Client on Windows 2000 Professional, Windows 2000 Server, Windows 2003 Server, Windows 2008 Server, Windows XP, Windows Vista, Red Hat 9.0 desktop version and Red Hat Enterprise Linux ES release 4, see How to Install the PathFinder Client chapter in the User Guide for PathFinder Client. Windows 7 is now also supported for installing and running the PathFinder Client as a normal application (see known issue sections when PathFinder Client is installed as a Windows Service). The PathFinder Client can be run on a Virtual Machine as long as the supported OSs are respected. Resolved Issues Table 1: List of resolved issues in version Description of issue URQ flooding made RTP session ports allocation failure. H.460 endpoint calling neighbor server failure. Removing compound field from Setup made Setup malformed. Known Issues Table 2: This section details the list of limitations and issues that remain unresolved in this version: List of known issues in this version Description of issue Rarely, upon Pathfinder services restart, no "PowerDown" trap will be sent to the SM. The ECS Call Fallback feature is not supported. H.323 Fast Start is not supported. H.245 Tunneling in H.225 is not supported. Release Notes for Avaya Scopia PathFinder Firewall Traversal Resolved Issues 7

8 Advanced MCU cascading features are not supported when meetings are cascaded using the PathFinder Servers. Low video quality may be experienced in very high bandwidth, above 2M, when connecting Scopia Elite and Sony XG80 through the PathFinder Server. The gatekeeper displays the call destination alias as null and the destination type as unknown when a private endpoint calls an unregistered public endpoint using its IP address, since the public endpoint is not registered to the gatekeeper. Polycom HDX 9002, HDX 7000 and VSX 7000 do not work properly when using the H.460 protocol and the PathFinder Server is set to multiplexing. Polycom HDX occasionally crashes when calling with H.460 via the PathFinder Server. Polycom HDX FECC occasionally does not work properly in MCU conferences. LifeSize Team 220 FECC occasionally fails to operate with the PathFinder Server. LifeSize Room 200 has no Keep Alive for H.460 communications, causing it to unregister during a call, due to timeout. Tandberg C40 FECC does not operate correctly in MCU conferences. Tandberg C20 dual video occasionally fails during an MCU conference. On some Windows 7 64bit systems, the PathFinder client has to be installed as a normal application, not as a Windows service. When installed as a Windows service, the behavior is not predictable. It will work on some machines and won t work on some other machines. Release Notes for Avaya Scopia PathFinder Firewall Traversal Known Issues 8

9 General Deployment Tips The following list includes important information which is relevant to different deployment aspects: The PathFinder Enterprise Gatekeeper feature requires the ECS to support Neighbors on ports other than 1719 (because multiple Enterprise Gatekeepers will be delegated by a single PathFinder Server). In addition, the PathFinder Dialing URI feature requires that you add the PathFinder Server as a Neighbor to the central ECS using the PathFinder Server IP address and port When working with the Scopia ECS, you must enable the DHCP environment in the zone option. If Microsoft Internet Explorer displays new pages incorrectly after the server is upgraded, use the Shift key with the Internet Explorer Refresh button to refresh the page. If the PathFinder Client sometimes disconnects from the PathFinder Server after having been connected for a while, the connection timeout value of your firewall may be too short. Try changing the Keep Alive interval to a smaller value. If the connection is very slow when directly calling an alias which is registered to the gatekeeper in a format similar to a DNS name, verify that the DNS configuration of the PathFinder Server is correct from the administrator console. When using High Definition endpoints, we recommend changing the endpoint MTU size to a value smaller than 1500 bytes. Deploying the PathFinder in Dual NIC mode is recommended only when the two NICs are connected to different subnets. When installing the PathFinder Client on Windows Vista or on Windows 7 please make sure to configure the native Windows firewall to allow H.323 Endpoint registration and H.323-related traffic. Refer to the Scopia Port Security Guide for more information. Release Notes for Avaya Scopia PathFinder Firewall Traversal General Deployment Tips 9

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