Avaya Aura Conferencing 8.0 SP9 patch 2 Release Notes v1. (8.0 SP9 patch 2)

Transcription

1 Avaya Aura Conferencing 8.0 SP9 patch 2 Release Notes v1 (8.0 SP9 patch 2) August 2017

2 Contents 1 Introduction Avaya Aura Conferencing (AAC) 8.0 Service Pack 9 patch 1 (8.0 SP9 patch 1) Overview AAC 8.0 SP9 patch 1 Release Line-up information New files for AAC 8.0 SP9 patch AAC 8.0 SP9 patch 1 full Line-up Installation of AAC 8.0 SP9 patch Supported Upgrade Paths Apply Application Patch (as per normal procedures): Avaya Clients Load Line-up Latest AAC Mobile Client Downloads Recommended Avaya Aura Load Line-up Technical documentation Software updates Known Limitations Technical Support... 9 Page 2 of 9

3 Revision History Date Version Reason For Update September 28, 2017 V1 AAC8.0 SP9 patch 2 Release Notes. Page 3 of 9

4 1 Introduction This document includes important details about the AAC 8.0 SP9 patch 2 update, including the software load line-ups, important installation & upgrade notes, a list of key fixes and a list of advisements, limitations, and workarounds. 2 Avaya Aura Conferencing (AAC) 8.0 Service Pack 9 patch 2 (8.0 SP9 patch 2) Overview Avaya Aura Conferencing 8.0 Service Pack 9 patch 2 contains corrective content for various issues as indicated below. Key AAC AAC Summary Need to place Oracle logo to follow the license requirements Fix for getting forbidden result on Collaboration API requests to CA 3 AAC 8.0 SP9 patch 2 Release Line-up information 3.1 New files for AAC 8.0 SP9 patch 2 PLDS ID PLDS Name File Name Notes AAC8.0 SP9 Application Patch AAC (NEW) 3.2 AAC 8.0 SP9 patch 2 full Line-up MCP_ _ AAC8.0 SP9 Application Patch zip is applied on top of SP9 load xx to bring the application up to the latest SP9 patch level. MD5 = 3e64495e8224a2ec a6cf0cb96 PLDS ID PLDS Name File Name Notes AAC8.0 SP9 Application Patch AAC (NEW) AAC AAC AAC8.0 SP9 Application Bundle AAC8.0 SP9 Platform Installer MCP_ _ AAC8.0 SP9 Application Patch zip is applied on top of SP9 load xx to bring the application up to the latest SP9 patch level. MD5 = 3e64495e8224a2ec a6cf0cb96 dvd_aac_mcp_ _ _coreApps.iso mcp_core_linux_ple iso For Aura deployment, ensure that you have SMGR or later before installing or upgrading to AAC8.0 SP9. AAC8.0 SP9 Application Bundle contains various AAC8.0 applications load files. It is used to fresh install new AAC8.0 SP9 systems or used to upgrade existing systems. See the Release Notes for supported upgrade paths and details. Also there are special instructions in the Upgrade Guide for upgrading from AAC7.2 systems. MD5 = f9b7f5b31749fc19fdc29c909 - AAC8.0 SP9 Platform Installer is to be used for fresh installation of new AAC8.0 systems or when first Page 4 of 9

5 AAC AAC AAC AAC AAC8.0 SP9 Platform Patch AAC8.0 SP9 Platform OVA AAC8.0 SP9 Medium Simplex OVA mcp_core_linux_ple patches.r-1.ext.iso vaac_platform_mcp_ _ vDisk150GB_12vCPU_3 0GBMemory.ova vaac_mediumsimplex_ MCP_18.2.5_ vDisk150GB_8vCPU_2 4GBMemory.ova AAC8.0 SP9 Medium vaac_mediumprimary_ Redundant Primary OVA MCP_18.2.5_ vDisk150GB_8vCPU_24 GBMemory.ova upgrading from existing AAC7.2 systems. It is applied to each Linux server. MD5 = 1a4d2fc784f7ec20bbad9e35ef71c8fa with AAC8.0. AAC8.0 SP9 Platform Patch is applied to existing AAC8.0 systems that are on the AAC8.0 Platform version or later to bring the platform OS up to the latest SP9 version See the Release Notes for supported upgrade paths and details. MD5 = 127fbbcec7a11e3f17e2c0d9b830d1df - This OVA is used to create VMs for the AAC8.0 SP9 platform for all components of the Large Deployment model and for any Cascaded MS that are required. During the OVA deployment there will be an option to select Large Platform Resources for use with Large Deployment components or to select Small Platform Resources for use with Cascaded Media Server components. MD5 = 23d870565bb25d11e58ea412d5523ef 8 - This OVA is used for the Medium Simplex deployment model. This OVA has AAC8.0 SP9 platform and applications (network elements, FMG, DCS etc) installed, running and ready to be deployed in Virtual environment. This is the only OVA that you need for this deployment model unless you are also deploying Cascaded Media Servers. For Cascaded Media Servers, you will also need the Platform OVA. MD5 = e1f599f94a671b116f85a0dd5ad4378a - This OVA is used for the Medium Redundant deployment model. This OVA has AAC8.0 SP9 platform and applications (network elements, FMG, DCS etc) installed, running for Medium Redundant Primary system setup and ready to be deployed in Virtual environment. Note that this deployment model also needs the Medium Redundant Secondary OVA Page 5 of 9

6 AAC AAC8.0 SP9 Medium Redundant Secondary OVA vaac_mediumsecondary _MCP_18.2.5_ vDisk150GB_8vCPU_24 GBMemory.ova for redundancy and the Platform OVA if deploying Cascaded Media Servers. MD5 = 7f1f aa47e1debf4f723588b6c - This OVA is used for the Medium Redundant deployment model. This OVA has AAC8.0 SP9 platform and applications (network elements, FMG, DCS etc) installed, running for Medium redundant secondary system setup and ready to be deployed in Virtual environment. Note that this deployment model also needs the Medium Primary OVA to be installed first and also the Platform OVA if deploying Cascaded Media Servers. MD5 = ec0ba97443ddaf0deef5c5f794dd6ed2 4 Installation of AAC 8.0 SP9 patch Supported Upgrade Paths Please ensure that the minimum software load is on the system prior to applying this update. You should refer to the original AAC 8.0 GA Release Notes for information about how to install new AAC 8.0 systems or how to upgrade existing 7.2 systems to AAC 8.0. The following upgrade paths are the only supported paths for updating systems to AAC 8.0 SP7 patch 4: AAC 8.0 SP9 -> AAC 8.0 SP9 patch 2 AAC 8.0 SP9 patch 1 -> AAC 8.0 SP9 patch Apply Application Patch (as per normal procedures): Extract Application Patch (as per normal procedures): Put new Application Patch load on Primary EM server in the /var/mcp/loads directory Apply Application Patch: Login into Primary EM server as ntappadm Execute the mcppatch.pl command as documented in the product documentation In the Tools menu of Element Manager Console, select Patch/MR Manager From the Load or Patch box in the Patch/MR Manager window, select the patch you want to install. Green check marks should appear on both the Element Manager folder and the Logical DBs folder Select each NE type that has a Red check mark and then Click on the Patch button When the NE Maintenance window appears, click Details to display the patching steps in a status pane at the bottom of the window Verify that no failures are reported in the status pane at the bottom of the window and the patching process completes successfully Repeat steps.5 to.7 for each NE in the system and ensure all are with Green check marks. 4.3 Avaya Clients Load Line-up Page 6 of 9

7 The following list of clients details the intended support with AAC 8.0 SP9 GA. Please note that clients (Avaya and 3rd party) are supported for basic audio meet-me conferencing. Provides advanced conference Supports Audio Supports Video Client controls SRTP SRTP 9600 Series IP Deskphones 96x1 H No Yes Not applicable 9600 Series IP Deskphones 96x1 SIP Yes Yes Not applicable Avaya Client Applications 6.2 Not applicable Not applicable Not applicable Avaya Client Applications 6.3, 6.3.1(SP), 6.3.2(FP) No Yes Yes Avaya Communicator for ipad 2.0 Yes Yes Yes Avaya Communicator for iphone 2.1 Yes Yes Yes Avaya Communicator for Windows 2.0, (SP) Yes Yes Yes Avaya Communicator for Android 2.0, 2.1, No Yes Not applicable Avaya one-x Communicator (FP) No Yes Yes E129 SIP Deskphone 1.0 No Yes Not applicable Avaya Flare Experience Windows 1.1 Yes Yes No Avaya one-x Communicator No Yes Yes B100 Series Conference Phones B179 SIP 2.3 No Yes Not applicable Desktop Video Device 1.1 No No No H Yes 4.4 Latest AAC Mobile Client Downloads Android App: ios App: Note that IOS7, IOS8.*, IOS9.*, IOS10.* (up to ), are supported for iphone & ipad. For Android device versions please refer to the following table; intersections with an X are supported device/os combinations. Specific devices in the family Android Android Device which AAC 4.0 to to Android Android Android Android Android Android Android families supports to S2 X X X S3 X X Samsung S4 X Galaxy S5 X S6 X X S7 X X Sony XPERIA E6883 X HTC One-S X X Page 7 of 9

8 Other Android OS versions and/or devices may experience issues when using the AAC Mobile App and are not guaranteed to work. 4.5 Recommended Avaya Aura Load Line-up ** The table below captures the recommended version for each Aura component please use the load versions published in PLDS** Notes: The SBCE reflects the Aura SBC that was verified with the SBC Gateway Feature that provides AAC support for utilizing an Avaya SBC as an access point to the AAC SMGR SM CM SBCE 7.1 with latest patch releases in PLDS 7.1 with latest patch releases in PLDS 7.1 with latest patch releases in PLDS 7.1 with latest patch releases in PLDS 5 Technical documentation The AAC 8.0 SP9 documentation available is listed below is available on the Avaya Support Site. Please note that documents with asterisk indicate that the AAC 8.0 document has not been revised for this Service Pack 7 and can also be obtained from Avaya Support website or by contacting Avaya directly. Title Avaya Aura Conferencing Overview and Specification Guide for Aura Avaya Aura Conferencing Overview and Specification Guide for Turnkey Solution Description for Large Enterprises Solution Description for Medium Enterprises Solution Description for SME Deploying Avaya Aura Conferencing Upgrading Avaya Aura Conferencing Using Avaya Aura Conferencing Collaboration Agent Administering Avaya Aura Conferencing Maintaining and Troubleshooting Avaya Aura Conferencing Migrating Avaya Aura Conferencing Port Matrix for AAC 8.0* Intelligent Workbook for AAC 8.0* 6 Software updates Software updates such as patches and service packages to AAC 8.0 SP9 will be available through PLDS as they become available. 7 Known Limitations Page 8 of 9

9 7.1 If the chat is disabled then AAC screenshot capturing feature is not available for users. 8 Technical Support Support for Avaya Aura Conferencing is available through Avaya Technical Support. If you encounter trouble with Avaya Aura Conferencing: 1. Retry the action. Carefully follow the instructions in written or online documentation. 2. Check the documentation that came with your hardware for maintenance or hardwarerelated problems. 3. Note the sequence of events that led to the problem and the exact messages displayed. Have the Avaya documentation available. 4. If you continue to have a problem, contact Avaya Technical Support by doing one of the following: a. Logging into the Avaya Support Web site b. Calling or faxing Avaya Technical Support at one of the telephone numbers in the Support Directory listings on the Avaya support Web site. You may be asked to one or more files to Technical Support for analysis of your application and its environment. Note: If you have difficulty reaching Avaya Technical Support through the above URL or address, please go to for further information. When you request technical support, provide the following information: Configuration settings, including Avaya Aura Conferencing configuration and browser settings. Page 9 of 9