How to Join a Social Engagement Team Webinar

Transcription

1 How to Join a Social Engagement Team Webinar Introduction Thank you for registering for social engagement training. These instructions contain important information for you. Please do not delete this until after the course has been completed. Please use these instructions on the day of the course to find out how to access the correct WebEx. WebEx and registration links can always be found on the Red Cross University landing page. How do I register? If you have already registered through the Learning Management System (LMS), please disregard this section. Please register for the course through SABA, the Learning Management System (LMS) used by the American Red Cross. You can find a direct link to the LMS course registration pages on the Red Cross University Master Calendar. Group participation Everyone who wishes to participate in the course must register individually. If there is a group of people in the same area who want to participate as a group and dial in on one phone line and display the computer portion on a big screen, it is acceptable. Please notify socialmedia@redcross.org before the course begins to let the instructors know who will be in attendance. Reminder: Each participant will need to individually register prior to the course registration deadline through LMS in order to receive credit for the course. Required Materials Materials Needed to Join a Webinar: Computer with internet access (Windows and Apple Compatible) High Speed internet is preferred but not required. Standard Web Browser (Internet Explore, Safari, Firefox, Chrome, etc) Pop up blockers disabled. o Please use instructions on the pop-up blocker to deactivate this feature. o Course Instructor will not be able to assist in turning off pop-up blockers. o There may be multiple pop-up blockers turned on. All of them will need to be disabled. Verizon WebEx program installed on the computer. o This is a small program installed when joining the course. o Please log in 10 to 15 minutes early to ensure this is installed before the course begins. Phone (landline highly encouraged but cell phones are acceptable); a toll-free number will be provided. Note: The Red Cross will not pay or reimburse for any fees caused by overage of minutes used on a cell phone for this course.

2 Disclaimer These steps outline how to join a Social Engagement Webinar. For non-social Engagement Webinars, please contact the host for that Webinar to determine how to join those Webinars. These instructions do not apply to non-social Engagement Webinars. Continued on next page

3 How to Join a Social Engagement Webinar, continued When to Join? Please join the Webinar 10 to 15 minutes early in order to ensure that the required computer programs are installed and functioning correctly. You can either click on the direct WebEx link for the course you are attending in the Red Cross University Master Calendar, or follow the instructions below. Password In order to join the Webinar, your Name, and a password are required. The password is arcsocial. Additional information is in Step 5. Steps to join the computer portion Follow these steps to join the computer portion. Step Action Picture 1 Enter com into the web browser and click Enter. 2 If this window dialog box appears, please click Do not show on this computer again. This program is not required to be installed onto the computer. 3 On the top menu bar, click Training Center.

4 Step Action Picture 4 A list of the trainings scheduled for today s date will be shown. Find the course you are registered for and then click the Join link. Note: If the course has not yet started, then the Join link will not be there. 5 At the time of the course enter: Your First & Last Name. Your Address The session password. This session password is StaffServices Then click Join Now. Always enter your first and last name. 6 If this dialog box appears, click Click Here. At this point it may take a couple of minutes to log into the program. It will display as soon as it is fully installed. If there are pop-up blockers it will prevent it from being displayed. Please work with the blocker to disable this feature. 7 The Webinar program has been installed and will now show. Please follow the next steps to join the Audio portion of the call. There are no additional features you need to do with the Webinar at this time. Please wait for the instructor to join for the next steps.

5 Steps to join the audio portion Follow these steps to join the audio portion of the Webinar. Step Action 1 Dial (866) When prompted enter the passcode: # 3 If the host has not joined, you will hear music until the host joins. 4 When the host joins, further instructions will be provided.