Secure File Sharing and Real-Time Mobile Access to Business Data with Citrix ShareFile

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1 Solutions Brief Secure File Sharing and Real-Time Mobile Access to Business Data with Citrix ShareFile An enterprise file sync and sharing solution built for the needs of the energy, oil and gas industry to provide employee and third-party access to files from the field online or off

2 Energy, oil and gas businesses around the world face day-to-day operational challenges stemming from having their workforce spread across distributed offices, worldwide job sites, wells, drilling rigs and other offsite locations. These workers lack real-time access to critical information, such as project status reports, workflow changes, construction specifications, office files and vendor contracts. Required files are typically located on a network server and are hard to access when offsite. Employees are turning to unauthorized file sharing tools to address these issues. According to a recent security survey, 46% of employees expose sensitive business data with the use of unauthorized personal file sharing services such as Dropbox, Box, icloud and other freeware tools. It s not their fault! In that same survey, it was noted that 56% of organizations do not have policies in place that prohibit the use of personal file sharing services 1. Energy, oil and gas industry challenges No field-based, real-time access to corporate data Dispersed workforce with no easy way of accessing, sharing and collaborating with others Are your field techs accessing and sharing business data with personal file sharing services? Does your team need a secure mobile solution to get real-time access to business data while in the field? Leading energy, oil and gas companies choose ShareFile for secure file syncing and information sharing across large-scale projects and among geographically dispersed workers. ShareFile helps these companies provide secure data access and file sharing to increase productivity and responsiveness across distributed teams and to empower mobile employees with self-service access to data. Delays in providing internal and external stakeholders with project status reports from the field IT teams unable to keep up with demand for mobile file access ShareFile, an enterprise-ready file sync and sharing service, is the ideal solution for energy, oil and gas businesses. This secure, cloud-based service gives employees and third parties access to files from the field and meets the mobility needs of the industry by providing: A secure data mobility solution, provides easy access to business data and secure sharing Real-time mobile access to critical information such as geological maps, change orders and other files typically stored on a network server Mobile, self-service access to files from the field, whether online or offline, from the office, the job site, a drilling rig, at a client s facility or while on the go Remote collaboration on large-scale projects and sharing of information with teams from other locations and regions Control over distribution of up-to-date standard operating procedures (SOPs) Increased mobile productivity and responsiveness across distributed teams 1 Security Dispatch, Nearly Half of Employees Expose Company Data With Unauthorized File Sharing Tools, norsecorp.com/2014/11/18/nearly-half-of-employees-expose-company-data-with-unauthorized-file-sharing-tools/ (November 2014). 2

3 ShareFile delivers business results Provides an enterprise-class file sync and sharing service across user devices while securing corporate data with complete auditing and control Enables users to access, sync and securely share files both inside and outside the organization for easy collaboration and up-to-the-minute project status reporting Provides instant mobile access to data on existing network file shares and SharePoint Helps IT retain control over the way corporate data is accessed, stored and shared Supports corporate data security and compliance standards with built-in security and the flexibility to store data on or off premises, or both Built for the energy, oil and gas industry Citrix understands the increasingly complex and intensive operating environments its customers face. ShareFile is designed with capabilities that align with the requirements of specific vertical industries including energy, oil and gas. ShareFile is a powerful service that can be fully integrated with existing security infrastructure and policies. Integrate ShareFile with existing DLP (data loss prevention) systems to restrict data sharing on files that violate company policies. Integration with Microsoft Outlook, Office 365, Windows Explorer and Mac OS Finder makes it simple and intuitive for users to share, open and edit documents within the context of their existing workflow. Advanced tools that enable real-time access to data and file sharing particularly by mobile workers will help energy, oil and gas companies reduce costs, resolve issues more rapidly, increase productivity and gain competitive advantages. Secure file sharing for the mobile enterprise ShareFile Enterprise helps IT support user mobility requirements by enabling employees to work and collaborate from anywhere, on any device. ShareFile gives users true enterprise-class data services across all corporate and personal mobile devices, while allowing the business to meet strict corporate security and compliance requirements. Users can access and sync all of their data from any device and securely share it with people both inside and outside the organization for easy collaboration and enhanced productivity. Support for large files and integration with workflow tools such as Microsoft Outlook provide an unmatched user experience. ShareFile provides instant mobile access to data on existing network file drives, SharePoint and OneDrive for Business which cannot ordinarily be accessed outside the corporate network or on mobile devices. In addition, the StorageZones Connectors SDK provides access to any enterprise content management (ECM) system, thereby expanding the types of data users can access and edit on the go via ShareFile. Following are the two sides of the ShareFile best of both worlds approach: User satisfaction: sync, share and collaborate from anywhere ShareFile Enterprise is the easiest way to share large business files with one person or a hundred. Just click the Send a File link on the navigation bar, enter an address and upload your file. Easily integrate ShareFile into your workflow, upload files and share data with internal and external parties. Users can easily sync their files across all their devices, including PCs, Macs, tablets and mobile phones, as well as virtual desktops. ShareFile offers secure apps with a built-in content editor specifically designed to provide a rich and intuitive experience on mobile devices. It also offers a mobile-optimized website as alternative way to access data. The Offline Access feature allows users to access and edit their data on the go without interrupting workflow productivity. IT control: protect corporate data ShareFile Enterprise is secure by design. This managed service allows IT to determine how sensitive data is stored, accessed and shared. Advanced security features including remote wipe, device lock, passcode protection, white/ black listings and data expiration policies provide complete control of enterprise data. Robust reporting and auditing features enable IT to track and log user activity in real time and create custom reports to meet corporate data policies and compliance requirements. Seamless integration with the enterprise directory through XenMobile or SAML simplifies authentication and provisioning and de-provisioning of the data-sharing service across the organization. 3

4 Operational efficiency Streamline core processes Improve operational efficiency through centralized policy controls and prevent information leaks, data sharing violations and security breaches. Eliminate file size limits and prevent security issues. ShareFile is quick to deploy and connects to existing data sources. Ease of use Designed for users The ShareFile user experience is very intuitive. Send a file to anyone who has access to a web browser, with no need for software downloads, plugins or passwords. Users love how easy it is to use, and IT teams receive fewer support calls. Share up-to-date SOPs by utilizing automatic file sync changes made to the original file are updated across designated mobile devices. Total mobility Empowering users increases producitivity Increase mobile productivity with self-service access to files from the field, while online or offline. Assigned users can securely access files from any device (desktops and mobile devices) and location. ShareFile offers a full suite of intuitive mobile apps that make data accessible from the office, the jobsite, even an offshore drilling rig while on the go. Flexible data storage options Using ShareFile, IT can store enterprise data in the most optimal locations in the cloud, on premises or a hybrid of both to meet the organization s specific requirements for data sovereignty, compliance, performance and cost. ShareFile works with what you have today. There is no need to migrate all of your enterprise data to the cloud. For organizations that require increased data protection, ShareFile offers the ability to encrypt data with their own encryption keys. Energy, oil and gas businesses can rely on ShareFile to: Easily send and receive file types with SSL/TLS 256-bit encryption (internally and externally) Empower users with instant, mobile and readwrite access to data synchronized across all of their devices Retain folder and sub-folder structure on mobile devices with no Internet access and mark entire folders and individual files for offline access Use the send a file link to collect documents from vendors or contractors without having to provide access to their systems Meet corporate data protection and compliance standards via a service providing strong security and the flexibility to store data on or off premises, or both Connect to existing data sources and IT investments such as network shares, SharePoint, OneDrive for Business and ECM systems with StorageZone connectors Share up-to-date SOPs, redesigns and decommissioning documents quickly and easily and comply with environmental, health and safety (EHS) guidelines Streamline project management and improve project workflows, ensuring mobile workers, contractors and clients receive up-to-theminute statuses and can access files on the go from any device 4

5 With ShareFile, users on-the-go and in-the-field can stay productive anywhere with easy-to-use mobile apps for quick access to files, where and when needed. ShareFile mobile apps provide access to critical data on a variety of mobile devices. Support for Apple iphone, Android, Blackberry, Windows 8 phones and ipad, Android and Chromebook tablets is available and specifically designed to provide a brilliant and intuitive experience on these devices. Only Citrix offers an enterprise file sync and sharing solution stand-alone, with optional workflow and electronic signature capabilities, integrated with a comprehensive enterprise mobility management (EMM) service, Citrix XenMobile or as part of mobile workspace products, Citrix Workspace Suite and Citrix Workspace Cloud. ShareFile is also optimized for virtual desktop environments, Citrix XenApp, XenDesktop and other similar services. Conclusion Citrix ShareFile is ideal for energy, oil and gas companies as it enables secure data access and file sharing, increases employee productivity and responsiveness across distributed teams and empowers mobile employees with self-service access to data. With ShareFile, IT also gains the flexibility to store enterprise data in the most optimal locations, leverage existing investments such as SharePoint, OneDrive for Business and network shares and meet compliance and performance requirements. With robust security and control features, the service ensures data is secured across platforms, devices and networks. Self-service administration has made our users 85 percent more self-reliant with ShareFile compared to the consumer file sharing solution we were using before. Ishq Davis, IT Enterprise Project Manager, Forum Energy Technologies Now with Citrix ShareFile we have enabled the next evolution of data storage within KPC. Mr. Qais Al Doub, Senior Systems Analyst, KPC (Kuwait Petroleum Corporation) Corporate Headquarters Fort Lauderdale, FL, USA India Development Center Bangalore, India Latin America Headquarters Coral Gables, FL, USA Silicon Valley Headquarters Santa Clara, CA, USA Online Division Headquarters Santa Barbara, CA, USA UK Development Center Chalfont, United Kingdom EMEA Headquarters Schaffhausen, Switzerland Pacific Headquarters Hong Kong, China About Citrix Citrix (NASDAQ:CTXS) is leading the transition to software-defining the workplace, uniting virtualization, mobility management, networking and SaaS solutions to enable new ways for businesses and people to work better. Citrix solutions power business mobility through secure, mobile workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. With annual revenue in 2014 of $3.14 billion, Citrix solutions are in use at more than 330,000 organizations and by over 100 million users globally. Learn more at Copyright 2015 Citrix Systems, Inc. All rights reserved. Citrix, XenMobile, StorageZones and ShareFile are trademarks of Citrix Systems, Inc. and/or one of its subsidiaries, and may be registered in the U.S. and other countries. Other product and company names mentioned herein may be trademarks of their respective companies. 1215/PDF 5

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