Next Generation Mobile Collaboration

Transcription

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2 Next Generation Mobile Collaboration PSOUCC-2777 Chris Wiborg Director, Cisco Collaboration Portfolio

3 Agenda Why Mobile Collaboration Matters Shifting User Expectations Delivering Value Today Evolving Architectures Preparing for What s Next PSOUCC Cisco and/or its affiliates. All rights reserved. Cisco Public 3

4 The Way We Work Has Changed Past Individual work Fixed, long-term teams Teams in the office Work mostly with employees Today Interdependent work Flexible, agile teams Team from anywhere Work with employees, partners, and customers

5 Work is more mobile than ever 40% of the workforce will be mobile by % of users work in multiple locations every week 92% of organizations support employees with mobile initiatives

6 What have Users come to Expect? The mobile mind shift is the expectation that I can get what I want in my immediate context and moments of need. - Ted Schadler, The Mobile Mind Shift PSOUCC Cisco and/or its affiliates. All rights reserved. Cisco Public 6

7 Use Cases: Capturing the Mobile Moment Mobile Sales Enablement Mobile Remote Experts Enhanced Customer Service

8 Cisco Jabber All-in-One Unified Communications Application Consistent and engaging user experience to make business processes more efficient PC, Mac, tablet, smartphone Presence and IM Voice, video, voice messaging Content sharing, conferencing On premises and cloud Single Sign On via Cisco Expressway

9 Cisco Collaboration Edge Mobile Workers Teleworkers Gateways Session border control Voice, video, voice messaging Firewall traversal Survivability Cloud connectivity B2B Consumers 3rd Parties Cloud Analog Devices TDM or IP PBX PSTN Or IP PSTN Branch office

10 WebEx is a Global SaaS Leader Over 12+ million registered hosts worldwide 52+ Million meeting attendees per month 3+ Billion meeting minutes per month 7.3+ Million mobile downloads

11 the most disruptive force in IT the end user

12 App Explosion 12

13 Tasks Notes Decisions Documents Conversations Calendar Phones PSOUCC-2777 Take this Cisco and/or its affiliates. All rights reserved. Cisco Public

14 ...And replicate the experience here Rooms Notes See and hear People Documents Decisions 14

15 Introducing Project Squared An app where teams work together, where their work lives, and how they stay connected to it all Lightweight Small team focused Get work done together Delightful mobile and web-centric experiences Feedback driven 15

16 Project Squared: A Closer Look Virtual Rooms for Everyone Share Content Easily Work from Anywhere Group Video Sync Up 16

17 Cisco Collaboration Cloud iteration security fusion ecosystem PSOUCC Cisco and/or its affiliates. All rights reserved. Cisco Public

18 Iteration App Updated Service Updated

19 End to End Content Security Key Management Server Content Server Client 1 Client 2 19

20 Cisco Collaboration Architecture Cisco Collaboration Cloud Collaboration Edge Architecture CUCM Unity Contact Center TP Infrastructure & Media 20

21 Cloud Collaboration Management Portal For IT administrators and partners Create Trials Track Usage Manage Customers Drive Adoption

22 Cisco Collaboration Applications Lightweight team collaboration app blending real-time and non real-time How teams have a structured virtual meeting, from any device How individuals get stuff done, fast 22

23 Join Your Conference from Anywhere Currently Available Project Squared can keep track of your upcoming meetings One button to join a WebEx meeting from Project Squared 23

24 Jabber and Project Squared Proof of Concept 24

25 What have Users come to Expect? The mobile mind shift is the expectation that I can get what I want in my immediate context and moments of need. - Ted Schadler, The Mobile Mind Shift PSOUCC Cisco and/or its affiliates. All rights reserved. Cisco Public 25

26 Frictionless Device Pairing Proof of Concept Paired with Phone

27 Single Number Reach Proof of Concept Benefits of cloud app innovation combined with partner-hosted or ITmanaged collaboration services Office number that extends to modern mobile app 27 27

28 Cisco Collaboration Technology Group Strategy Experience Centric Cloud Connected Value Extended 28

29 Mobile Work/Office Larger Spaces Tablet Small Group Spaces Boardroom From Your Pocket to the Boardroom

30 What to do next.. Download Project Squared: Use it throughout the show Start rooms with your teams to share pictures, content and messages Send us feedback right in the app Visit the World of Solutions for Cisco Campus: Collaboration Mobile Experience Related Sessions: LABCOL-2777 Jabber for Windows Lab BRKUCC-2060 Cisco Enterprise Mobile Collaboration BRKUCC-2344 Deploying Cisco Jabber on Mobile Devices BRKUCC-2801 Cisco Expressway at the Collaboration Edge design session BRKCOL-2026 Deploying Cisco WebEx in Enterprise Networks 30

31 Call to Action Visit the World of Solutions for Cisco Campus Walk in Labs Technical Solution Clinics Meet the Engineer Lunch time Table Topics DevNet zone related labs and sessions Recommended Reading: for reading material and further resources for this session, please visit PSOUCC Cisco and/or its affiliates. All rights reserved. Cisco Public 31

32 Complete Your Online Session Evaluation Please complete your online session evaluations after each session. Complete 4 session evaluations & the Overall Conference Evaluation (available from Thursday) to receive your Cisco Live T-shirt. All surveys can be completed via the Cisco Live Mobile App or the Communication Stations 32

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