exa-gu1025-v1.02_offre_go4collab_en videoconference as a service

Transcription

1 exa-gu1025-v1.02_offre_go4collab_en videoconference as a service

2 Words Involvement and concentration on the shared content Voice Intonation Face expressions Words used by the interlocutor Subconscious nonverbal communication Conscious movements and gestures The video enables the involvement & the interaction between all participants. It lifts the distance barrier. 2

3 Obsolescence management of the IT equipment fleet Capacity management Interoperability management Communication with external interlocutors Management of the Operations and Supervision Management of the user support 3

4 An «as a service» offer of videoconference, in the Cloud Highlight the interoperability, especially in the environments Microsoft Skype for Business and Office 365 A global offer Equipment (software, terminals...) Resources (multipoint conference spaces) Service (concierge, maintaining in operational condition) Ensure greater mastery and flexibility: French hosting and support provided only by the Exaprobe staff 4

5 Users Providing videoconferencing softwares and a private virtual conference room limited to 3 simultaneous connections Modifiez les styles du texte du masque Multipoints Deuxième niveau Providing virtual and shared conference rooms (5, 10, 15, 25 simultaneous connections). Guest access via WebRTC Interoperability Providing interoperability in the environments Microsoft Skype for Business/Office 365 Terminals Concierge Service Providing terminals of videoconference room (bundle, or tailor-made: Cisco and Polycom) Levels suitable for your needs: Essentiel, Premier ou Gold 5

6 Providing videoconferencing softwares and a private virtual conference room limited to 3 simultaneous connections Private conference room <user>.<pmr>.<client>@go4collab.com Many connexion ways: PC, MAC, IOS or WebRTC (Https) Possible invitation, to access to the private conference room Interoperability Secured access with PIN code, easily editable from the interface 6

7 Providing virtual and shared conference rooms (5, 10, 15, 25 simultaneous connections). Guest access via WebRTC Video URL: <Name of Guest access with webrtc via the supported browsers : (Joining the call and then entering ID and PIN) 7

8 URL on supported browsers : Chrome et Firefox Click on «Join call», and then enter the ID conference and the PIN Access included with the users offers and multipoint 8

9 Providing interoperability in the environments Microsoft Skype for Business/Office 365 Key features Seamless connexion between Skype clients and traditional video conferencing solutions Sharing of two-way content Integration into the Lync contact list Native support for protocols SVC/H.264UC, RTVideo Federation with Office365 9

10 Acquisition or financing Office terminals for collaboration Cisco DX80 Providing Cisco videoconferencing terminals Terminals for small meeting rooms: Cisco MX300 Terminals for large meeting rooms Premium: Cisco MX700 Dual Caméra Providing Cisco videoconferencing terminals, integration by Exaprobe Bundle mono screen 48, Cisco SX10 or GS310 Bundle double screen 48, Cisco SX20 or GS500 Providing single terminals: Cisco SX10, SX20, Polycom GS310,500 Providing tailor-made solution 10

11 3 levels of services, fitting your uses et needs Essentiel Premier Gold Specific needs Uncritical meeting Strong autonomy Intense needs Numerous and variables participant Strong criticality meeting «All inclusive» offer From 8h30 a.m. to 6h30 p.m., Monday to Friday, excluding weekends and public holidays Catalog using Work Units (WU) for other support services 11

12 Essentiel Premier Gold Access to our test shared platform H323 / SIP To qualify your partners and test your meetings Accessible from 8h30 a.m.- 6h30 p.m., excluding weekends and public holidays Assistance on incident during meetings, in less than 1 minute From 8h30 a.m.-6h30 p.m., excluding weekends and public holidays Essentiel + Support for the connection, starting and meetings From 8h30 a.m.-6h30 p.m., excluding weekends and public holidays The qualification of our teams from 5 partner sites Regular supervision of VMR Functional checking of VMR Checking of the videoconferencing terminals status Timely supervision of ongoing meetings A circumvention service In case of unavailability of a remote site Premier + Implementation of an audio Back-up solution Permanent supervision of your VMR Booking service Provided by our Go4Collab platform and operated by our teams A monthly reporting Call Statistics of VMR: volume, type, availability sessions,... A technical report following incidents Analysis and recommendations for improvement 12

13 In order to meet all functional requirements, Exaprobe offers a range of services available on demand. # Service Work Units CHG1 Qualification of partner's site or additional 1 CHG2 Support of the connexions or launching sessions 1 CHG3 Additional or occasional incident report 4 CHG4 Audio Backup 1 CHG5 Basic training in the use of go4collab 1 CHG6 Office Support: devices use, PC broadcast... 3 CHG7 Changing of VMR: Adding user or out-license room 1 These services will be made and deducted from the bank of work units subscribed on demand. 13

14 Concierge services HNO Audio outgoing calls The H320 (ISDN) calls The quality of remote sites communications Packet loss, QoS, jitter, instability, cuts, etc... Wifi, ADSL... Problems with the versions software, hardware, compatibility of SIP / H323 related to various remote sites. Our first recommendation is always to keep your binary version up to date. 14

15 A complete range of services User, meeting room, Multipoint, interoperability Concierge Subscription and payment "As a Service Acquisition or financing for the terminals A conference environment hosted in France A complete control by Exaprobe 15

16 OUR REFERENCES

17 NUMA is the first startups accelerator in France and expands internationally. The videoconference meetings, internal and external, should be generalized but with high flexibility of use. A reliable technological response with the go4collab solution, A contractual approach and simplified use with this offer "As A Service An «All inclusive» service : providing of hardware and licenses, integration, and concierge to assist the handling of this new business tool, The deployment of the MX8000 Cisco solutions in the meeting rooms, whose reliability is proven. Competitive advantage: responsiveness (48h), synergy with Cisco partner, and understanding of the customer challenges Integrated Solutions The videoconferecing as a service equipment room Perimeter France, India, Mexico Project Value and Cisco

18 The «École Polytechnique» is an institution of higher education and research which trains the future engineers of the great trades. Polytechnique had a "simple" constraint: deploy a videoconferencing solution in 48 hours! Study of the technical environment existing Implementation of bundle of terminals Cisco MX300 Management of the interoperability with Lync Creating users and virtual rooms Deployment in the cloud Commissioning of the "concierge service : support training for the use and technical support. The Integrated solutions was the only solution meeting the technical requirements

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20 210 consultants and expert engineers 9 branch offices 2 Managed Services Centers 55 M in 2016 Exaprobe is a satellite of the 19 8M +40 years +2,5 Md group countries of technological assets managed of expertise turnover in 2016 employees

21 INTEGRATION Architecture definition Implementation: supplying, deployment, migration Project steering, from A to Z 3 activities MANAGED SERVICES Maintenance & support Proactive services Co-management Expertise «AS A SERVICE» OFFERS Implementation of cloud environment (public, hybrid ) Usage-Based Billing Solutions, by exaprobe Sovereign security Videoconference 21

22 NETWORKS WAN / LAN networks WIFI networks Innovation and datacenter optimization UNIFIED COMMUNICATIONS IP telephony Videoconference / Audioconference Instant messaging and Telepresence Customer relationship platform DIGITAL CORPORATE SOLUTIONS Digital Signage: video wall, terminals, desks, IpTV, corporate TV Digital Workplace: meeting room, auditorium, amphitheater Digital Management: room reservation, automation, content management, concierge SECURITY Users and work environment protection Physical, mobile and virtual infrastructure protection Information System, web and sensitive business applications Security New threats anticipation, related to new uses 22

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