WHAT AI AND THE CLOUD REVOLUTION MEAN FOR BUSINESS COMMUNICATIONS

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1 WHAT AI AND THE CLOUD REVOLUTION MEAN FOR BUSINESS COMMUNICATIONS Curtis Peterson SVP Cloud Operations RingCentral, Inc. All rights reserved.

2 If the rate of change on the outside exceeds the rate of change on the inside, then the end is near. Jack Welch RingCentral, Inc. All rights reserved.

3 Stick to Your Critical Capabilities RingCentral, Inc. All rights reserved.

4 Move Non-Revenue IT Workloads to the Cloud RingCentral, Inc. All rights reserved.

5 Key Trends Cloud Business Communications GLOBAL TEAM COLLABORATION OPEN PLATFORMS ARTIFICIAL INTELLIGENCE RingCentral, Inc. All rights reserved.

6 The World Is Flat. Really RingCentral, Inc. All rights reserved.

7 The Rise of Team Collaboration 80 % Employees say team messaging and collaboration apps help with productivity and work efficiency. 42 % Employees save two hours per day compared to those relying on just . Source: RingCentral Survey: October RingCentral, Inc. All rights reserved.

8 Team Collaboration Team messaging File sharing Tasks Notes RingCentral, Inc. All rights reserved.

9 Open Platform Trends 47 % Will embed a UCC application in % Training developers to leverage API s for UCaaS and CPaaS services. Source: Nemertes Unified Communications and Collaboration Benchmark, November RingCentral, Inc. All rights reserved.

10 Open Platform RINGCENTRAL CONNECT PLATFORM RingCentral, Inc. All rights reserved.

11 Empowering the Modern Workplace RingCentral, Inc. All rights reserved.

12 Custom Emergency Notification 911 dialed at 12:21 p.m. from Class A Emergency! SMS Officer, follow me to classroom A12! RingCentral, Inc. All rights reserved.

13 AI Hype Versus Reality VISIBILITY Peak of inflated expectations Plateau of productivity Slope of enlightenment Trough of disillusionment TIME Source: RingCentral, Inc. All rights reserved.

14 Two Forms of AI Augmented Mashable RingCentral, Inc. All rights reserved.

15 Creating Value with AI Today Emerging Future Customer insight to drive predictive analytics QoS prediction Contextual threading on steroids Predictive search results in workstream collaboration RingCentral, Inc. All rights reserved.

16 Innovation is nothing without the human element. J.J. Abrams GLOBAL TEAM COLLABORATION OPEN PLATFORMS AI RingCentral, Inc. All rights reserved.

17 Largest and Fastest-Growing Pure-Play UCaaS Provider $ 400M Revenue Run Rate + 40% YoY Office Growth 150M Calls a Month 2,200 Workforce RingCentral, Inc. All rights reserved.

18 Complete Solution Easy to Use and Manage Team Collaboration Open Platform and Integrations Globally Enabled Voice Text Fax Audio Conferencing Video Conferencing Screen Sharing Contact Center RingCentral, Inc. All rights reserved.

19 THANK YOU 2017 RingCentral, Inc. All rights reserved. RingCentral and the RingCentral logo are registered trademarks of RingCentral, Inc. Other third-party marks and logos displayed in this document are the trademarks of their respective owners. *Gartner does not endorse any vendor, product, or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. The Gartner Report(s) described herein, (the "Gartner Report(s)") represent(s) research opinion or viewpoints published, as part of a syndicated subscription service, by Gartner, Inc. ("Gartner"), and are not representations of fact. Each Gartner Report speaks as of its original publication date (and not as of the date of this Prospectus) and the opinions expressed in the Gartner Report(s) are subject to change without notice. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved RingCentral, Inc. All rights reserved.

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