Exchange 2010 Unified Communications. Mikkel Bach Nielsen Technology Specialist UC Microsoft Denmark

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1 Exchange 2010 Unified Communications Mikkel Bach Nielsen Technology Specialist UC Microsoft Denmark

2 Communications Today Instant Messaging Voic Video Conferencing Telephony Web Conferencing and Calendaring Audio Conferencing Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage Authentication Administration Storage

3 Microsoft Unified Communications Telephony and Voic / Calendaring Unified Conferencing: Audio, Video, Web Instant Messaging Authentication Administration Storage Compliance

4 The Business Impact of Unified Communications How Your Company Can Survive and Thrive Today Decreasing Costs By reducing travel, communications and IT costs Improving Business Outcomes By maximizing individual productivity and fostering team collaboration

5 Decreasing Costs Unified Communications Brings Immediate Cost Savings Reduce Travel Expenses Saving up to 40% Reduce Telephony and Audio Conferencing Charges Saving up to 40% Lower Real Estate and Facility Costs Saving up to 40% Lower Messaging and Voice Mail Costs Saving up to 40% Reduce Cost of Communications Systems Saving up to 50% Note: See the Achieving Costs and Resource Savings with Unified Communications White Paper for details.

6 Improving Business Outcomes Gain Competitive Advantage with Unified Communications Improve End-User and Team Productivity Up to 30 min/day Complete Projects Faster Up to 10% Shorten Sales Cycle Up to 20% Resolve Customer Issues Faster Up to 20% Attract and Retain Customers Note: Results are based on actual Microsoft customer evidence and a composite case study of a 4,000-person company developed from interviewing 15 companies. Please see the Total Economic Impact of Microsoft Unified Communications white paper issued by Forrester Research.

7 Microsoft Unified Communications Increased productivity through communications convergence Streamline Communications Increase Efficiency, and Flexibility Amplify Protection and Control Authentication Administration Storage Compliance Provide Unified and Extensible Platform Across Devices PC, Mobile, Web

8 Microsoft Unified Communications Realtidskommunikation Asynkron kommunikation (Unified Messaging) Tæt integration til øvrige IT-systemer Primær klient: Communicator Live Meeting *) Outlook CRM Dokumentstyring Primære funktioner: Telefoni Instant Messaging Telefonbeskeder Sagsstyring Fagsystemer ERP Video- og webkonference Portaler Telefonmøder Fax og SMS CAD Tværgående Presence (evne og villighed til at kommunikere) Server: *) Live Meeting klienten anvendes også til Live Meeting tjenesten

9 Click to Communicate from Office View presence within Outlook

10 Click to Communicate from Office Reply to with instant instant messaging

11 Click to Communicate from Office Escalate to voice and video chat

12 Click to Communicate from Office Share your desktop with a single click

13 Enable Anywhere Access Connect in real time across devices from a familiar interface PC Mobile Web

14 Communicate From Familiar Applications Set your presence

15 Communicate From Familiar Applications See presence in an Choose how you want to communicate with your contacts See the presence of all your contacts

16 Communicate From Familiar Applications Have a conversation

17 Communicate From Familiar Applications See IM conversations in progress

18 Bringing conferencing to everyone Whatever you Choose Wherever you are As much as you like Web conferencing Office Communicatior 2007 & Webcam Inside your organization Video conferencing R2 Tele-presence systems Extending AV enabled rooms Desktop with webcam Existing Conferencing Room with AV capability Mobile workforce Audio conferencing Telepresence and room systems Customer/partners Outside the firewall Remote workers

19 Unified Communications Roadmap Frequent releases add value to Software Assurance Increased geographical availability

20 Presence Instant Messaging Soft Phone Video Call Management

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23 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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