IBM Lotus Sametime and Sametime Enterprise Meeting Server offer extensive new instant messaging capabilities

Transcription

1 IBM United States Announcement , dated April 24, 2007 IBM Lotus Sametime and Sametime Enterprise Meeting Server offer extensive new instant messaging capabilities Description...2 Statement of direction...3 Reference information... 3 Education support...4 Offering Information...5 Publications... 5 Technical information...5 Software Services...8 Ordering information...8 Terms and conditions IBM Electronic Services...15 Prices...16 Order now...16 At a glance IBM Lotus Sametime offers a security-rich, cost-effective, and easy-to-manage unified communications and collaboration solution What's new in Lotus Sametime Integrated point-to-point video Tabbed chat IM interface Microsoft Office and Outlook Integration Linux Server support Macintosh IM client and Macintosh participation in Web conferences Expanded administrative policy control IM client updates, including single-sign on support Web conferencing updates, including native UNIX document conversion for uploaded files Lotus Sametime Gateway maintenance updates Lotus Sametime Mobile Client maintenance updates Additional extension points for third-party telephony, audio, and video integration Enhancements to Lotus Sametime Enterprise Meeting Server include support of non-windows-based room servers For ordering, contact: Your IBM representative or the Americas Call Centers at 800-IBM-CALL Reference: YE001 Overview IBM Lotus Sametime software extends IBM's award-winning instant messaging (IM) and Web conferencing solution by introducing new capabilities that include point-to-point video, integration with desktop productivity applications, a tabbed chat interface, client support for Macintosh users and server support for the Linux operating system. Lotus Sametime software is a platform for unified communications and collaboration, combining security features with an extensible, open solution that includes integrated Voice over IP (VoIP), location awareness, managed interoperability with supported public IM networks, mobile clients, and a robust Business Partner community offering telephony and video integration. Lotus Sametime software introduces: IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 1

2 Point-to-point video Lets you easily expand an IM to a voice or video conversation with another user Tabbed chat user interface Lets you simplify your desktop and more easily manage multiple conversations by consolidating all active IM sessions in a single Lotus Sametime window Integration with Microsoft Office and Outlook applications Enables you to view online status and launch Lotus Sametime capabilities such as IM, voice or video chat, and Web conferencing sessions directly inside of Microsoft Office and Outlook Linux server support Lets you implement Lotus Sametime with the openness and opportunity for cost savings associated with the Linux platform Macintosh client support Provides robust Lotus Sametime IM features and Web conferencing participation from Macintosh desktops IBM Lotus Sametime Enterprise Meeting Server software offers clustering and failover capabilities for high-reliability Web conferences and, in addition to Microsoft Windows, can now be deployed on Linux, IBM AIX, and Sun Solaris server environments, and also supports Lotus Sametime room servers running on those operating systems. Key prerequisites Refer to the Hardware requirements and Software requirements sections of this announcement. Planned availability dates April 24, 2007, electronic software delivery May 18, 2007, media and documentation Description IBM Lotus Sametime extends IBM's award-winning and market-leading IM and Web conferencing solution by introducing new capabilities that include point-to-point video, integration with desktop productivity applications, a tabbed chat interface, client support for Macintosh users, and server support for the Linux operating system. Lotus Sametime is a platform for unified communications and collaboration, combining security features with an extensible, open solution that includes integrated VoIP, location awareness, managed interoperability with public IM networks, mobile clients, and a robust Business Partner community offering telephony and video integration. IM enhancements Lotus Sametime enhances the existing IM capabilities, which include location awareness, real-time spell check, screen capture, chat history, multiway VoIP, and the display of contact information, with new or enhanced capabilities that include: Point-to-point video, allowing you to easily expand an IM to a voice or video conversation with another user. A tabbed chat user interface, allowing you to simplify your desktop and more easily manage multiple conversations by consolidating all active IM sessions in a single Lotus Sametime window. Integration with Microsoft Office and Outlook applications, providing you with the ability to view online status and launch Lotus Sametime capabilities such as IM, voice or video chat, and Web conferencing sessions directly inside of Microsoft Office and Outlook software. Macintosh client support, providing the robust Sametime IM features. Replace existing embedded browser with XULRunner browser. Single sign-on support. Integration with Microsoft Office and Outlook applications, providing you with the ability to view online status and launch Lotus Sametime capabilities such as IM, voice or video chat, and Web conferencing sessions directly inside of Microsoft Office and Outlook software. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 2

3 Improvements to screen capture functionality, including the ability to annotate captured images. Enhanced plug-in management, making it easier to add and manage new capabilities. Web Conferencing enhancements Lotus Sametime further refines the improvements made in the user experience and connectivity introduced with Lotus Sametime 7.5 Web conferencing. Enhancements include: Supported participation in Web conferences from the users running Macintosh operating system Automated notification with meeting details upon scheduling a Web conference Ability to schedule Lotus Sametime Web conferences from a Microsoft Outlook calendar Native UNIX document conversion for uploaded files Support for deployment of Lotus Sametime Enterprise Meeting Server on Microsoft Windows, Linux, IBM AIX, and Sun Solaris environments, and also to work with Lotus Sametime room servers on those platforms Additional enhancements Lotus Sametime software introduces a number of application-wide enhancements, including the following: Linux server support, allowing you to implement Lotus Sametime with the cost savings and openness of the Linux platform Additional language support (Arabic and Hebrew) More granular administrative policy control Lotus Sametime Gateway maintenance updates Lotus Sametime Mobile client maintenance updates Additional extension points for third-party telephony, audio, and video integration Serviceability, reliability, traceability improvements Accessibility by people with disabilities IBM strives to provide accessible solutions for customers with disabilities and where full compliancy is not met, customers are advised on workable alternatives, where possible, to meet their needs. IPLA and subscription and support considerations IPLA licenses can be transferred from one machine to another within, but not limited to an enterprise. You may aggregate the capacity for all the processors the product is operated on to achieve a more economic price. This will result in a single proof of entitlement (PoE). It is your responsibility to manage the distribution of Value Units within the limits of the entitlement of the product license. Subscription and Support must cover the same capacity as the product license entitlement. Subscription and Support will be available in the country in which the agreement is made. Statement of direction It is the intention of IBM Lotus to continue to offer high-performance, security-rich access, and robust tools that can help user communities manage their messaging and collaboration needs, regardless of company size and industry focus. All statements regarding IBM's plans, directions, and intent are subject to change or withdrawal without notice. Reference information IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 3

4 Refer to , dated August 22, Availability of national languages: May 18m 2007 Product description IBM Lotus Sametime V7.5.1 IBM Lotus Sametime EMS V7.5.1 Trademarks Language Multilingual (Portuguese, Russian, Hebrew, Arabic, Hungarian, English, Greek, Turkish, Czech, Polish), Multilingual (French, Spanish, Portuguese-Brazilian, German, English, Italian), English, Multilingual (Korean, Chinese Simplified, Japanese, Chinese Traditional, English), Multilingual (Danish, Swedish, Norwegian Nynorsk, English, Dutch, Finnish) Multilingual (Portuguese, French, Danish, Russian, Hebrew, Arabic, Korean, Chinese Simplified, Spanish, Portuguese-Brazilian, German, Swedish, Japanese, Chinese Traditional, Hungarian, Norwegian Nynorsk, English, Greek, Turkish, Dutch, Czech, Italian, Finnish, Polish) Lotus, Sametime, and AIX are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Microsoft and Windows are trademarks of Microsoft Corporation. UNIX is a registered trademark of the Open Company in the United States and other countries. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others. Education support The following educational offerings are available as listed below: IBM training provides education to support many IBM offerings. Descriptions of courses for IT professionals and managers are on the IBM training Web site g/ites.wss/tp/en?pagetype=tp_search Call IBM training at 800-IBM-TEACH ( ) for catalogs, schedules, and enrollments. Education support will be provided for the products in this announcement IBM Software Services for Lotus Education provides education to support many Lotus offerings. For a complete list of offerings visit the following Web site Technical skills workshops are offered to customers and business partners on this product. Workshops are delivered in several formats, traditional classroom as well as Self-Paced for customers and the Virtual Innovation Center for business partners, all formats have the same content. Self-Paced workshops enable the student to view the workshop presentations with speaker notes, and then execute the labs over a one-week reserved time period, all on their own schedule with no travel required. The Virtual Innovation Center utilizes voice over presentations and simulated labs. The presentations allow the student full control to pause, forward, repeat or navigate the information. Note: An Internet connection is required. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 4

5 For more details on current workshop content, schedules, and to register go to Scroll down the page and select the workshop. Offering Information Product information is available via the Offering Information Web site Also, visit the Passport Advantage Web site Publications No publications are shipped with these products. The IBM Publications Center The Publications Center is a worldwide central repository for IBM product publications and marketing material with a catalog of 70,000 items. Extensive search facilities are provided. Payment options for orders are via credit card (in the U.S.) or customer number for 20 countries. A large number of publications are available online in various file formats, and they can all be downloaded by all countries. Technical information Specified operating environment Hardware requirements: Lotus Sametime Enterprise Meeting Server and J2EE computer requirements Note: The system requirements of the Enterprise Meeting Server computer and its J2EE infrastructure are shown below. This system should be dedicated to running only the Enterprise Meeting Server and J2EE components. Do not install a Lotus Sametime server or any other Lotus Sametime components on this computer. CPU Pentium GHz, or higher recommended Memory 2 GB RAM recommended; 1 GB minimum for all of the following: AIX V5.3 TL5 Sun Solaris 9 and Sun Solaris 10 Microsoft Windows GB RAM recommended; 1 GB minimum Microsoft Windows GB RAM recommended, 1 GB minimum Red AS xseries 4.0 Update 4 SUSE Linux Enterprise Server xseries 10.0 Disk space 500 MB of free disk space; 1 GB + recommended Communication adapter support AIX, Solaris, and Linux operating system support The Enterprise Meeting Server computer should also: IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 5

6 Be registered in the same DNS domain as the Lotus Sametime servers. Have TCP/IP connectivity with the Lotus Sametime server computers on port 80 for HTTP connections. IBM Lotus Sametime Operating system: IBM AIX V5.3 Processor: Dual 475 MHz, or higher, IBM PowerPC processor recommended; Dual 375 MHz PowerPC processor minimum RAM: 2 GB recommended; 1 GB minimum Disk space: 1 GB free disk space recommended to allow space for meetings; 500 MB minimum Disk swap space: 2 GB RAM recommended; 1 GB minimum Operating system: Sun Solaris 9 and Sun Solaris 10 Processor: UltraSPARC III 1 GHz processor, or higher recommended; UltraSPARC III 550 MHz processor minimum RAM: 2 GB recommended; 1 GB minimum Disk space: 1 GB free disk space recommended to allow space for meetings; 500 MB minimum Disk swap space: 2 GB RAM recommended; 1 GB minimum Operating system: Microsoft Windows 2000 Server with Service Pack 4, Microsoft Windows Advanced Server with Service Pack 3 and Service Pack 4, Microsoft Windows 2003 Standard Edition, Microsoft Windows 2003 Advanced Edition Processor: Intel Pentium III 800 MHz, or higher recommended RAM: 2 GB recommended; 1 GB minimum Disk space: 1 GB free disk space recommended to allow space for meetings; 500 MB minimum Disk swap space: 2 GB RAM recommended; 1 GB minimum Operating system: Red AS xseries 4.0 Update 4 and SUSE Linux Enterprise Server xseries 10.0 Processor: Intel Pentium III 800 MHz, or higher recommended RAM: 2 GB recommended; 1 GB minimum Disk space: 1 GB free disk space recommended to allow space for meetings; 500 MB minimum Disk swap space: 2 GB RAM recommended; 1 GB minimum Operating system: IBM i5/os V5R3 and V5R4 Processor: eserver iseries : all processor features for models 730 and 740, 800 feature 2464 or greater, or larger 8xx models System i5 : model 520, or larger RAM: 2 GB recommended; 1 GB minimum for each Sametime and Domino server on the system Disk space: 1 GB free disk space recommended to allow space for meetings; 500 MB minimum Disk drives: Minimum of 4 drives IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 6

7 Software requirements: IBM Lotus Sametime Server operating systems: IBM AIX V5.3 TL5 Sun Solaris 9 and Sun Solaris 10 IBM i5/os V5R3 and V5R4 Microsoft Windows 2000 Server with Service Pack 4, Microsoft Windows Advanced Server with Service Pack 3 and Service Pack 4, Microsoft Windows 2003 Standard Edition, Microsoft Windows 2003 Advanced Edition Red AS xseries 4.0 Update 4 SUSE Linux Enterprise Server xseries 10.0 Client operating systems: Microsoft Vista Business Microsoft Windows XP Pro Service Pack 2 Microsoft Windows XP Pro 64-bit (Web Conferencing only) Microsoft Windows 2000 Red V4 Novell Linux Desktop V9 SUSE Linux Enterprise Desktop 10 MAC OSX 10.4.x Client JDK/JRE: IBM or Sun JRE/JDK 1.4.2, 1.5: For Web conferencing Client browsers: Mozilla on Microsoft Windows XP, RHEL 4.0, and NLD 9 Firefox 1.5 on Microsoft Windows XP, RHEL 4.0, and SLED 10 Firefox 2.0 on Microsoft Windows XP, RHEL 4.0, and SLED 10 Microsoft Internet Explorer 6.0, 7.0 on Microsoft Windows XP Pro, Microsoft Windows XP Pro 64-bit Safari 2.0 on Mac OSX 10.4.x IBM Lotus Domino: Domino 7.0.x LDAP: IDS 5.2, and 6.0 Lotus Domino 6.5 or 7 Microsoft Active Directory 2000, 2003 Sun ONE Directory 5 (iplanet 5.1, 5.2), Lotus Domino Directory: Lotus Domino 6.5 or 7 Planning information Software Maintenance is included with licenses purchased through Passport Advantage and IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 7

8 Passport Advantage Express. Installation and technical support is provided by the Software Maintenance offering of the IBM International Passport Advantage Agreement. This fee service enhances your productivity, with voice and electronic access into IBM support organizations. Packaging: Lotus Sametime (Gold) will be distributed through a media package and electronic software distribution (ESD). It is distributed in one package with the following: Lotus Sametime 7.5 product CDs. Prerequisite software CDs. Softcopy product documentation including README files are included on the product CDs. The License Information form number is L-KBIM-6YF5AW. Lotus Sametime Enterprise Meeting Server (Gold) will be distributed through a media package and electronic software distribution (ESD). It is distributed in one package with the following: IBM Lotus Sametime Enterprise Meeting Server product CD. Prerequisite software CDs. Softcopy product documentation including README files are included on the product CD. The License Information form number is L-KBIM-6YF5DZ. Security, auditability, and control The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communication facilities. Software Services IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an unmatched portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support any critical business need. IBM Software Services for Lotus (ISSL) has extensive experience in helping organizations derive quantifiable business value from their Lotus software investment. ISSL can evaluate your environment and provide recommendations to help mitigate risks, speed deployment, and accelerate returns by: Assisting customers in moving from tangible proof points to full scale deployments Integrating products into a customer's existing environment Creating and customizing products based on specific customer needs For more information, visit the following ISSL Web site To learn more about IBM Software Services or to contact a Software Services sales specialist, visit To locate an IBM Business Partner, visit Ordering information IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 8

9 This product is only available via Passport Advantage. It is not available as shrinkwrap. Product information Product Licensed function title Product group category IBM Lotus ST Enterprise Meeting Sametime Sametime Server IBM Lotus Sametime Sametime Sametime IBM Lotus Web Conferencing Sametime Sametime PID Charge unit Program name number description IBM Lotus ST Enterprise Meeting 5724-J27 Processor Day Server IBM Lotus ST Enterprise Meeting 5724-J27 Value Unit Server IBM Lotus Sametime 5724-J23 Value Unit IBM Lotus Sametime 5724-J23 Authorized User(s) IBM Lotus Sametime 5724-J23 Processor Day IBM Lotus Web Conferencing 5724-J23 Concurrent User(s) Charge metrics definitions Value Unit A Value Unit is a pricing charge metric for program license entitlements which is based upon the quantity of a specific designated measurement used for a given program. Each program has a designated measurement. The most commonly used designated measurement is a processor core. However, for select programs, there are other designated measurements such as users, client devices, and messages. The number of Value Unit entitlements required for a program depends on how the program is deployed in your environment and must be obtained from a Value Unit table. You must obtain a PoE for the calculated number of Value Unit entitlements for your implementation. The Value Unit entitlements are specific to a program and may not be exchanged, interchanged, or aggregated with Value Unit entitlements of another program. Processor (Value Unit) A processor core is a functional unit within a computing device that interprets and executes instructions. A processor core consists of at least an instruction control unit and one or more arithmetic or logic unit. With multicore technology, each core is considered a processor. Not all processor cores require the same number of Value Unit entitlements. To calculate the number of Value Unit entitlements required, refer to the value unit table on the following Web site wdocs/pvu_licensing_for_customers With full capacity licensing, a PoE must be acquired for the appropriate number of value units based on all activated processor cores available for use on the server. Concurrent user A concurrent user is one and only one individual within or outside your enterprise. The number of PoEs required is for the highest number of users simultaneously accessing the program or any program components either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user. Authorized user An authorized user is one and only one individual (named or unnamed) within or outside Your enterprise. A PoE must be obtained for each individual user accessing the program in any manner. A program licensed under an authorized user PoE may be installed on a single computer or server, and accessed by multiple users, provided that a PoE has been obtained for each individual user accessing the program either directly or indirectly (via a multiplexing program, device, or application server) through any means on behalf of the user. Passport Advantage program licenses Part IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 9

10 Part description number IBM Lotus Sametime IBM Lotus Sametime IBM Lotus Sametime Authorized User(s) License & SW Maintenance 12 Months IBM Lotus Sametime Authorized User(s) SW Maintenance Annual Renewal IBM Lotus Sametime Authorized User(s) SW Maintenance Reinstatement 12 Mont IBM Lotus Sametime Value Unit License & SW Maintenance 12 Months IBM Lotus Sametime Value Unit SW Maintenance Annual Renewal IBM Lotus Sametime Value Unit SW Maintenance Reinstatement 12 Months IBM Lotus Web Conferencing ILWC ConcurrentUse frm Competitive Web Cnfrncng TU Lic & SW Maint 12 Months Web Conferencing Concurrent User(s) License & SW Maintenance 12 Months Web Conferencing Concurrent User(s) SW Maintenance Annual Renewal Web Conferencing Concurrent User(s) SW Maintenance Reinstatement 12 Months D5CT2LL E1CT5LL D5CT6LL D55Y0LL E026ELL D55Y1LL D54UCLL D5D7GLL E1D7ILL D5D7JLL IBM Lotus Sametime Enterprise Meeting Server IBM Lotus ST Enterprise Meeting Server Sametime EMS Value Unit License & SW Maintenance 12 Months Sametime EMS Value Unit SW Maintenance Annual Renewal Sametime EMS Value Unit SW Maintenance Reinstatement 12 Months Passport Advantage supply D55Y2LL E026FLL D55Y3LL Program name/description IBM Lotus Sametime V7.5.1 IBM Lotus Sametime Windows 2000,SUSE Linux family,solaris (Sun Microsyste IBM Lotus Sametime Windows 2000,SUSE Linux family,solaris (Sun Microsyste IBM Lotus Sametime Windows 2000,SUSE Linux family,solaris (Sun Microsyste IBM Lotus Sametime Windows 2000,SUSE Linux family,solaris (Sun Microsyste IBM Lotus Sametime Windows 2000,SUSE Linux family,solaris (Sun Microsyste IBM Lotus Sametime EMS V7.5.1 IBM Lotus Sametime EMS Windows 2000,SUSE Linux family, Part number AH0SKEN AH0SLML AH0SMML AH0SNML AH0SPML AH0SJML Passport Advantage customer: media pack entitlement details Customers with active maintenance or subscription for the products listed are entitled to receive the corresponding media pack. Entitled maintenance Media packs Part offerings description description number IBM Lotus Sametime EMS V7.5.1 IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 10

11 IBM Lotus Sametime IBM Lotus Sametime EMS AH0SJML Enterprise Meeting Multilingual (Portuguese, Server Value Unit French, Danish, Russian, Hebrew, Arabic, Korean, Chinese Simplified, Spanish, Portuguese-Brazilian, German, Swedish, Japanese, Chinese Traditional, Hungarian, Norwegian Nynorsk, English, Greek, Turkish, Dutch, Czech, Italian, Finnish, Polish) Windows 2000, SUSE Linux family, AIX 5L, V5, Red Hat Enterprise Linux IBM Lotus Sametime V7.5.1 IBM Lotus Sametime IBM Lotus Sametime Multilingual AH0SPML Authorized User (Korean, Chinese Simplified, Japanese, Chinese Traditional, English) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), Windows Server 2003, IBM Lotus Sametime IBM Lotus Sametime Multilingual AH0SNML Authorized User (Portuguese, Russian, Hebrew, Arabic, Hungarian, English, Greek, Turkish, Czech, Polish) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), Windows Server 2003, IBM Lotus Sametime IBM Lotus Sametime Multilingual AH0SLML Authorized User (French, Spanish, Portuguese-Brazilian, German, English, Italian) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM Lotus Sametime IBM Lotus Sametime AH0SKEN Authorized User English Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM Lotus Sametime IBM Lotus Sametime Multilingual AH0SMML Authorized User (Danish, Swedish, Norwegian Nynorsk, English, Dutch, Finnish) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 11

12 IBM Lotus Sametime IBM Lotus Sametime AH0SKEN Extranet Value Unit English Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), Disk ISO 9660 Standard IBM Lotus Sametime IBM Lotus Sametime Multilingual AH0SMML Extranet Value Unit (Danish, Swedish, Norwegian Nynorsk, English, Dutch, Finnish) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM Lotus Sametime IBM Lotus Sametime Multilingual AH0SLML Extranet Value Unit (French, Spanish, Portuguese-Brazilian, German, English, Italian) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM Lotus Sametime IBM Lotus Sametime Multilingual AH0SPML Extranet Value Unit (Korean, Chinese Simplified, Japanese, Chinese Traditional, English) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM Lotus Sametime IBM Lotus Sametime Multilingual AH0SNML Extranet Value Unit (Portuguese, Russian, Hebrew, Arabic, Hungarian, English, Greek, Turkish, Czech, Polish) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM Lotus Web IBM Lotus Sametime Multilingual AH0SPML Conferencing Concurrent User (Korean, Chinese Simplified, Japanese, Chinese Traditional, English) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 12

13 IBM Lotus Web IBM Lotus Sametime Multilingual AH0SNML Conferencing (Portuguese, Russian, Hebrew, Concurrent User Arabic, Hungarian, English, Greek, Turkish, Czech, Polish) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM Lotus Web IBM Lotus Sametime Multilingual AH0SLML Conferencing (French, Spanish, Concurrent User Portuguese-Brazilian, German, English, Italian) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), IBM Lotus Web IBM Lotus Sametime English AH0SKEN Conferencing Windows 2000, SUSE Linux family, Concurrent User Solaris (Sun Microsystems), IBM Lotus Web IBM Lotus Sametime Multilingual AH0SMML Conferencing Concurrent User On/Off Capacity on Demand (Danish, Swedish, Norwegian Nynorsk, English, Dutch, Finnish) Windows 2000, SUSE Linux family, Solaris (Sun Microsystems), Part description IBM Lotus ST Enterprise Meeting Server Part number Sametime EMS Processor Day Per Use-DAY, On Off Capacity on demand Temporary D558CLL IBM Lotus Sametime IBM Lotus Sametime Processor Day Per Use-DAY, On Off Capacity on demand Temporary ASPI7LL Terms and conditions The information provided in this announcement letter is for reference and convenience purposes IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 13

14 only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Program License Agreement (IPLA), IBM International Passport Advantage Agreement and the IBM Agreement for Acquisition of Software Maintenance. Licensing: IPLA including the License Information (LI) document and PoE govern your use of the Program. PoEs are required for all authorized use. Part number products only, offered outside of Passport Advantage, where applicable, are license only and do not include Software Maintenance. This software license includes Software Maintenance, previously referred to as Software Subscription and Technical Support. LI form numbers Program name Program number Form number IBM Lotus Sametime 5724-J23 L-KBIM-6YF5AW IBM Lotus Sametime Enterprise Meeting 5724-J27 L-KBIM-6YF5DZ Server The program's LI will be available for review on the IBM Software License Agreement Web site Limited warranty applies: Yes Warranty: IBM warrants that when the program is used in the specified operating environment it will conform to its specifications. The warranty applies only to the unmodified portion of the program. IBM does not warrant uninterrupted or error-free operation of the program or that IBM will correct all program defects. You are responsible for the results obtained from the use of the Program. IBM provides you with access to IBM databases containing information on known program defects, defect corrections, restrictions, and bypasses at no additional charge. Consult the IBM Software Support Guide for further information at IBM will maintain this information for at least one year after the original licensee acquires the program ("Warranty Period"). Program technical support: Technical support of a program product will be available for a minimum of three years from the general availability date, as long as your Software Maintenance is in effect. This technical support allows you to obtain assistance (via telephone or electronic means) from IBM for product-specific, task-oriented questions regarding the installation and operation of the program product. Software Maintenance also provides you with access to updates, releases, and versions of the program. You will be notified, via announcement letter, of discontinuance of support with 12 months' notice. If you require additional technical support from IBM, including an extension of support beyond the discontinuance date, contact your IBM representative or IBM Business Partner. This extension may be available for a fee. Money-back guarantee: If for any reason you are dissatisfied with the program and you are the original licensee, return it within 30 days from the invoice date, to the party (either IBM or its reseller) from whom you acquired it, for a refund. For programs acquired under the IBM International Passport Advantage Agreement, this term applies only to your first acquisition of the program. For programs acquired under any of IBM's On/Off Capacity on Demand (On/Off CoD) software offerings,this term does not apply since these offerings apply to programs already acquired and in use by the customer. Copy and use on home/portable computer: No Passport Advantage applies: Yes, and through the Passport Advantage Web site at IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 14

15 This product is only available via Passport Advantage. It is not available as shrinkwrap. Agreement for Acquisition of Software Maintenance: Yes. The following agreement applies for maintenance and does not require Customer signatures: IBM Agreement for Acquisition of Software Maintenance (Z ) Software Maintenance is included with licenses purchased through Passport Advantage and Passport Advantage Express. Product upgrades and Technical Support are provided by the Software Maintenance offering as described in the Agreements. Product upgrades provide the latest versions and releases to entitled software and Technical Support provides voice and electronic access to IBM support organizations, worldwide. IBM includes one year of Software Maintenance with each program license acquired. The initial period of Software Maintenance can be extended by the purchase of a renewal option, if available. While your Software Maintenance is in effect, IBM provides you assistance for your routine, short duration installation and usage (how-to) questions, and code-related questions. IBM provides assistance via telephone and, if available, electronic access, to your information systems (IS) technical support personnel during the normal business hours (published prime shift hours) of your IBM support center. (This assistance is not available to your end users.) IBM provides Severity 1 assistance 24 hours a day, 7 days a week. For additional details, consult your IBM Software Support Guide at Software Maintenance does not include assistance for the design and development of applications, your use of programs in other than their specified operating environment, or failures caused by products for which IBM is not responsible under the applicable agreements. For additional information about the International Passport Advantage Agreement and the IBM International Passport Advantage Express Agreement, visit the Passport Advantage Web site at Volume orders (IVO): No iseries Software Maintenance applies: No On/Off capacity on demand To be eligible for On/Off Capacity on Demand pricing, customers must be enabled for temporary capacity on the corresponding hardware, and the required contract Z , Amendment for iseries and pseries Temporary Capacity On Demand Software must be signed prior to use. IBM Electronic Services IBM Global Services has transformed its delivery of hardware and software support services to put you on the road to higher systems availability. IBM Electronic Services is a Web-enabled solution that provides you with an exclusive, no-additional-charge enhancement to the service and support available on the IBM eserver platform. These services provide the opportunity for greater system availability due to faster problem resolution and preemptive monitoring. IBM Electronic Services is comprised of two separate but complementary elements: IBM Electronic Services news page and IBM Electronic Service Agent. IBM Electronic Services news page provides you with a single Internet entry point that replaces the multiple entry points traditionally used by customers to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The IBM Electronic Service Agent is no-additional charge software that resides on your IBM eserver system. It is designed to proactively monitor events and transmit system inventory information to IBM on a periodic, customer-defined timetable. The IBM Electronic Service Agent tracks system inventory, hardware error logs, and performance information. If the server is under IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 15

16 a current IBM maintenance service agreement or within the IBM warranty period, the Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to provide proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent will be made available to IBM service support representatives when they are helping answer your questions or diagnosing problems. To learn how IBM Electronic Services can work for you, visit Prices Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner. Additional information is also available at Business Partner information If you are an IBM Business Partner Distributor for Workstation Software acquiring products from IBM, you may link to Passport Advantage Online for resellers where you can obtain Business Partner pricing information. An IBM ID and password are required. Copy the Web address below into the address field of your browser. obuy/passportadvantage/paoreseller IBM Global Financing IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, both from IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice. Order now To order, contact the Americas Call Centers or your local IBM representative. To identify your local IBM representative, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: callserv@ca.ibm.com Mail: IBM Americas Call Centers Dept. Teleweb Customer Support, 9th floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 16

17 Note: Shipments will begin after the planned availability date. Trademarks i5/os, iseries, System i5, AIX 5L, and Electronic Service Agent are trademarks of International Business Machines Corporation in the United States or other countries or both. Lotus, Passport Advantage, Sametime, AIX, xseries, PowerPC, eserver, Domino, OS/400, pseries, and PartnerWorld are registered trademarks of International Business Machines Corporation in the United States or other countries or both. Pentium and Intel are registered trademarks of Intel Corporation. Microsoft and Windows are trademarks of Microsoft Corporation. Linux is a trademark of Linus Torvalds in the United States, other countries or both. Other company, product, and service names may be trademarks or service marks of others. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 17