Microsoft Teams. A Gamechanger for Teamwork. Karuana Gatimu Principle Program Manager, Adoption. Ritika Gupta Program Manager

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1 Microsoft Teams A Gamechanger for Teamwork Karuana Gatimu Principle Program Manager, Adoption Ritika Gupta Program Manager Microsoft Teams Engineering Group

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3 Microsoft 365: Universal Toolkit for Teamwork Teams SharePoint Yammer Office Apps Outlook Hub for Teamwork Intranets & Content Management Connect Across the Organization Co-Author & Calendar Office 365 Groups Single team membership across apps and services Microsoft Graph Suite-wide intelligence connecting people and content Security and Compliance Centralized policy management

4 Teams: the hub for teamwork in Office 365 Chat, calls, and meetings for today s teams Integrated Microsoft Office 365 apps Enterprise security, compliance, and manageability Customizable workspace to meet your needs

5 Create, Collaborate and Get Work Done A secure mobile experience across every platform Chat Join a Meeting Files Planner tasks

6 Working better and smarter with Teams Everyone in the know Communicate in the moment with team chats, calls and meetings A complete meeting experience Easily plan, prep, and follow up to any meeting Enterprise-grade voice and video Experience higher quality communication on new Skype infrastructure Single workspace, tailored for you Customize your workspace to meet your team s needs Fully integrated Access files, chat, and presence without leaving the workspace Cross-device support Switch among devices and connect to meeting rooms

7 The First 10 things to do in Teams

8

9 What Next?

10 Use Teams and Get Immediate Value Use Teams today to get the most from your Office 365 subscription. Include your mobile users for highest impact. Start with Chat 1:1 or group chats Channel conversations in context Streamline communication across your organization Remove clutter from your inbox Create Content in the Cloud Stop ing that spreadsheet! Co-author and discuss documents Make information easily available to team members Quickly onboard new and remote team members to your projects Have Productive Meetings Join a meeting from any device Share notes & meeting recordings Share recording Use video meetings to increase the quality of communication

11 Use Teams and get Immediate Value Gather your team Stakeholders, Champions & Early Adopters Prioritize business scenarios Completed technical planning Network, security, mobile support, deployment & consolidation Complete pilots and broad onboarding Measure, manage & drive adoption Envision Onboard Drive Value Continuous Adoption & Success Measurement FastTrack

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13 Coffee in the Cloud Get more from Azure & Office Business Solutions Best Practices & How-To s For Admin s and

14 Appendix

15 SharePoint

16 Getting More from Microsoft Teams Team Setup Enable Personal Productivity Empower What s Next Extend Start with a specific process or project Onboard entire project team as a group! Create a sandbox team to try / play with the various features Use Teams to plan the deployment of Teams Build a small team of champions Set up the Team to work for your team Create channels e.g. an Urgent! Channel and have everyone follow it Customize tabs Set norm ing individuals on team if you want them to read, much less respond to a specific post in channel. All other posts are FYI. Build personal apps into your team habits Iterate often with new channels or tabs Use apps beyond Office 365 components: Polly for surveys Freehand for digital whiteboards MindMeister for mind maps Use a connector to stay up to date on information from other sources like Twitter, Visual Studio or Yammer Build a Bot! Video sharing, screen sharing, mute attendees available across all products

17 Additional Scenario Planning Guidance Cross Organization Scenarios Product Launch Product Support Office Relocations Event Management Modern Project Management Internal Help Desks Marketing & Communications Marketing Planning Event Planning PR Campaigns Industry Experts Market Research Social Engagement Executive Offices Finance Reviews Strategic Initiatives Office Relocations Capital Investments Product Strategy Human Resources New Employee Onboarding Talent Acquisition Retention Programs Employee Education Firstline Worker Scenarios Sales Forecasting Account Planning Customer Reviews Promotions Regional Marketing IT Service Management Incident Management Known Issues Product Education Feedback Systems

18 Create, collaborate & communicate on any device

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20 Modernize Your Communications Better Together: Office 365 Groups, SharePoint & Microsoft Teams + Upgrade a Distribution List to a Office 365 Group Maintain existing memberships Shared in-box & calendar Shared documents & OneNote in SharePoint Online IT controls to govern group lifecycle Enhance a Office 365 Group with Microsoft Teams Move conversations to Chat Integrate other Office 365 tools like Planner or PowerBI Automate processes with PowerApps and Flow Extend capabilities with apps, bots and extensions

21 Document Creation & Collaboration Better Together: OneDrive, SharePoint & Teams + or + + Create a Draft Share Draft Share with a team Publish Broadly Available only to you by default Save to OneDrive Sync to your devices Replaces C:\ and user file shares Attach to a chat for feedback Available to only members of chat Stored on OneDrive Reduces attachments Move to Files in Teams Available to all team key contributors Stored in SharePoint Online Embed file in news article or page in SharePoint site Attach to Yammer post Documents can also be created directly in Teams which can accelerate the collaboration process

22 Document Creation & Collaboration Better Together: SharePoint & Teams + + or Co-author content Create file in Teams (Word, Excel, PowerPoint, Visio or others) Available to all team members Publishing Options Embed file in news article on a SharePoint Communications site Attach to Yammer post Have a conversation in context key contributors for feedback Stored in SharePoint Online Inner Loop Outer Loop

23 Skype-to-Teams customer experience journey What can you do now? This document reflects Microsoft s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions. September 2017 H1 CY2018 H2 CY2018 CY2019 Hub for Teamwork Chat, Presence Meetings, Audio Conference Voice, Phone System Skype for Business Microsoft Teams Evaluate your needs relative to timing and capabilities on the Microsoft Teams roadmap Engage your account team, FastTrack, and partners for guidance and support along the journey Begin using Teams today to explore the benefits of the hub for teamwork in Microsoft 365 Run Teams and Skype for Business side by side until Teams fully meets your needs Go to for guidance or learn more at

24 Messaging roadmap This document reflects Microsoft s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions. Available today Coming in 1Q CY2018 Enterprise grade Persistent 1:1 and Group Conversations Team + Channels for Teams Productivity Hide/Share/Mute Chat Skype for Business interop and federation Teams-SfB 1:1 Chat Interop Guest Access for External Users Contact Groups Unified Presence Federated Chat between Teams and Skype for Business Import Contacts from Skype for Business Skype for Business 1:1 Chat Interop with Persistence chat Platform and devices Windows, Mac, Edge, Chrome ios, Android, Windows Phone IT Pro Messaging Tenant-level policies ediscovery/hold/archiving of Messages Messaging Policies Message Retention Policies Messaging Interop IT policies

25 Meetings roadmap This document reflects Microsoft s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions. * Capability has third party dependencies Available today Coming in 4Q 2017 Coming in 2Q CY2018 Enterprise grade Schedule in Outlook & Teams Private and Channel Meetings User Facing Diagnostics 80 users in a meeting Audio Conferencing (preview) Participant Management Improved Device Selection Audio Conferencing in over 90 countries Anonymous Join Interactive Troubleshooting Lobby Support Mute Other Participants Broadcast Meetings Cloud Recording Federated Meetings Large Meeting Support (~250) Lobby for PSTN callers Outlook meeting schedule from other platforms (OWA, OLK, mobile) PSTN Fallback Collaborative meetings Enable Meeting Lifecycle with Pre/During/Post Desktop sharing Conversations Immersive Meeting Experiences Application Sharing Give and Take Control in sharing PowerPoint Load and Share Whiteboard and Meeting Notes Platform and devices Windows, Mac Mobile: ios and Android Meetings Edge, Chrome Browser Support for meetings Enable VTC Interop Services* Skype Room Systems Support* Surface Hub Support Trio 1 Touch Teams Meeting Join* IT Pro Call Quality Diagnostic Portal Tenant Policies Enable Call Quality Analytics User-Level Meeting Policy ediscovery enhancements

26 Calling roadmap This document reflects Microsoft s current expectations; however, dates and individual features may change and should not be relied upon in making purchasing decisions. * Capability has third party dependencies Coming in 4Q CY2017 Coming in 2Q CY2018 Coming in 4Q CY2018 Enterprise grade Blind Transfer Call Blocking Call Forwarding Caller ID Masking e911 Support Extension Dialing Translate user input to standard format phone # Hold Multi-call Handling Out of Office Support Simultaneous Ringing Speed Dial Suggested Contacts Voic Enable Existing Calling Plan Support Boss and Delegate Support Call Queues Consultative & Safe Transfer Do not Disturb breakthrough Distinctive Ring 1:1 to Group Call Escalation with Teams, Skype for Business, and PSTN participants Forward to Group Organizational Auto-Attendant Transfer to PSTN Call Hybrid connection to Teams Call Park Group Call Pickup Location-Based Routing Shared Line Appearance Skype for Business interop and federation Platform and devices IT Pro SfB-Teams Calling Teams Interop Policies Windows, Mac, Edge, ios, Android USB HID TTY Support SfB-Teams Interop Policies Call Quality Diagnostic Portal Call Support between Teams & Skype Consumer Support for existing certified SIP Phones* ediscovery Enhancements

27 Go Local Plan - Data residency and special clouds Workload 4Q CY2017 1Q CY2018 2Q CY2018 2H CY2018 Data residency (customer data at rest in-country) United Kingdom India Australia Japan Canada China (In-region to In-country migration) US Government GCC GCC High DoD Multi-Geo Support Multi-geo support

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