IBM Lotus Sametime and Unified Communications and Collaboration. Strategy and Technical Roadmap

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1 IBM Lotus Sametime and Unified Communications and Collaboration Strategy and Technical Roadmap March 2007

2 A new reason to look at Lotus Sametime

3 2006: the year of Lotus Sametime. Lotusphere 2006 Sametime 7.5 plans publicly introduced AOL, Yahoo, Google Telephony / video partnerships Sametime as a platform Apr 2006 Press release: Microsoft integration Mobile clients Aug 2006 Sametime Mobile Ships Nov 2006 Jan 2006 Sametime 7.5 Beta Program kicks off June 2006 Sametime 7.5 Ships Oct 2006 Sametime Gateway Ships Sametime on Linux commitment

4 IBM Lotus Sametime 7.5

5 IBM Lotus Sametime 7.5

6 IBM Lotus Sametime 7.5

7 IBM Lotus Sametime Mobile Sametime customers are now entitled to mobile clients that can run on multiple operating systems, including BlackBerry, Windows Mobile, and Symbian (Nokia).

8 Sametime 7.5 Mobile Client Contact List Active Chat List Chat Window

9 IBM Lotus Sametime Gateway

10 Lotus Sametime as a platform 2007 Best IBM Lotus Sametime Collaboration Extension Imixs: IX Workflow Plugin Lotus Award winner Is coord: IS Phone Lotus Award finalist RADVISION Lotus Award finalist

11 Unified Communications and Collaboration Roadmap Revolutionizing the Experience Pioneering the Real Time Collaboration Platform Extending the Experience SUBJECT TO CHANGE

12 Roadmap: Unified Communications and Collaboration Revolutionizing the Experience Pioneering the Real Time Collaboration Platform Extending the Experience Sametime Sametime Next Next Sametime Sametime Next Next Sametime Sametime Sametime Sametime Sametime Sametime Gateway Gateway Mobile Mobile IM IM Clients Clients SUBJECT TO CHANGE

13 Roadmap: Unified Communications and Collaboration Revolutionizing the Experience Pioneering the Real Time Collaboration Platform Sametime Sametime Sametime Sametime Gateway Gateway Mobile Mobile IM IM Clients Clients Extending the Experience Sametime Sametime Point-to-point video Tabbed Chat Microsoft Office and Outlook Integration Linux Server Mac IM Client and Web conference participation Single sign-on support IM client and Web conferencing updates More granular policies Sametime Sametime Next Next Sametime Sametime Next Next SUBJECT TO CHANGE

14 Lotus Sametime Additional Upcoming Features: IM Chat history search Chat history n-way records Contact capability icons (for provider features i.e. telephony on/off hook) Additional plug-ins (Primary Contacts) New Administrative options Video chat allow, bit rate, ports Emoticons Screen capture Mobile Multiple communities Limit contact list size Integrated Sametime enable full Sametime features inside Notes 8 - requires full Sametime license Plug-in Management allow end user control, forced updates site

15 Lotus Sametime Additional Upcoming Features: Web Conferencing Meeting Room Client enhancements Can choose whether to include group chat Can turn off all chat for particular users, via policy Full edge-to-edge maximize Sections can be completely minimized Right-click menu for navigating slides automatically sent to meeting creator and chair Repeat Meeting support Meeting Center enhancements Log in fields are available directly on the meeting center pages Quicker meeting start-up More meetings per view Macintosh Support (Safari 2.0 on Mac OSX 10.4.x) View-only for application sharing; no IP audio or video

16 IBM Lotus Sametime 7.5.1: Point to point video

17 Lotus Sametime Tabbed Chat interface

18 Subject to change

19 Subject to change

20 Subject to change

21 Lotus Sametime Microsoft Outlook Integration

22 Roadmap: Unified Communications and Collaboration Revolutionizing the Experience Pioneering the Real Time Collaboration Platform Extending the Experience Sametime Sametime Next Next Sametime Sametime Next Next Sametime Sametime Sametime Sametime Sametime Sametime Gateway Gateway Mobile Mobile IM IM Clients Clients SUBJECT TO CHANGE

23 Roadmap: Unified Communications and Collaboration Sametime Next Web conferencing enhancements Extending the Upgraded audio/video Experience Improved record and playback (mpeg-4) Better JVM Management FIPS-140 More granular policies Calendar presence integration Pioneering the Real Time Collaboration Platform Sametime Sametime Sametime Sametime Gateway Gateway Mobile Mobile IM IM Clients Clients Sametime Sametime Revolutionizing the Experience Sametime Sametime Next Next Sametime Sametime Next Next SUBJECT TO CHANGE

24 The virtual workplace is here - NOW 58% of IT Executives considers their company to be a virtual workplace. More than 75% of them report using real-time communications technologies today. 90% of employees work in locations other than headquarters. Between 60% and 70% of employees work in different locations from their bosses. The number of virtual workers has increased by a whopping 800% over the past five years. Copyright Nemertes Research Inc., All rights reserved

25 Why businesses buy Lotus Sametime: Real Business Value Right Now Enable remote workers expand your business coverage Conduct design sessions for new products between offices without flying Conduct meetings with dispersed teams over web conferencing Improve customer service by cutting time to answers, reducing phone time and increasing customer satisfaction Address telephone and travel costs

26 Unified Communications and Collaboration = UC 2 Real-time products evolve to unified communication & collaboration platform to support all types of enterprise communication New multi-media collaboration with unified voice, video, IM, conferencing, & telephony Enables new paradigm for how people, teams and communities collaborate Helps save time & money Collaboration Conferencing Presence Telephony Can increase the speed & accuracy of communication Serves as a basis for powerful solutions

27 Unified Communications and Collaboration: Not if but when Which advanced VoIP features does your company plan to pursue in the next 12 months Unified Communications Integrated voice mail and 57% 54% Presence information Integrated into business and productivity software 37% 32% Other 6% Source: InformationWeek Research VoIP study

28 Beyond Lotus Sametime: IBM Unified Communications and Collaboration Vision IBM's vision is to foster innovation and business agility by making it easier for people to find, reach and collaborate through a unified communications experience. We accomplish this by delivering an open and extensible software platform that integrates presence, IM, , unified messaging, web, voice, video, telephony and business applications across multivendor environments.

29

30 IBM and Cisco VoiceCon Announcements IBM IBM and and Cisco Cisco have have joined joined together together to to deliver deliver a Unified Unified Communications Communications and and Collaboration Collaboration (UC²) (UC²) client client platform platform based based on on open open standards standards and and open open source, source, and and to to expand expand existing existing UC UC partnership partnership with with joint joint product product offerings offerings and and go go to to market market efforts efforts UC² Client Platform Available to developers for free with low support cost A compatibility test suite and certification brand" will ensure UC 2 platform compliance Lotus Sametime already built on UC² client platform; Cisco CUPC client to be built on UC 2 client platform New joint offerings based on UC² client platform 2Q Click to call and Cisco Unity Voice Mail access in Lotus Sametime 1Q New joint client offering combining Lotus Sametime with Cisco soft phone, hard phone control, call history, conferencing, video telephony and the ability to see federated presence information. Cisco to sell Sametime and IBM to sell Cisco solutions; IBM and Cisco to sell joint offerings Expanded services support from IBM Global Technlogy Services (GTS) More details at:

31 Unified Communications Integration Enabling a single UC 2 experience for Sametime customers. Out-of-the-box connectivity to major telephony systems. Communicate directly from PC through the corporate PBX or public telephone lines over extension APIs and standards (SIP, CSTA)

32 Current Sametime UC 2 Capabilities Lotus Sametime 7.5 Business Partner Solution Integration Click-to-talk, Click-to-see Click-to-call, Click-to conference Web Conf Integration

33 Open ecosystem and extension model Capability Partners demoing or shipping solutions Click to Call, Click to conference Aggregated Telephony Presence Call Management Multipoint video integration Softphone integration Web conferencing audio integration Web conferencing audio/meeting scheduling Unified Messaging for Notes and Domino Unified Messaging for Sametime

34 UC2 delivers real benefits LOB/End Users IT Increase speed and accuracy of communication and execution Facilitate global and cross-organizational collaboration and information sharing Enable powerful solutions tailored to specific business process and industry needs Simplification Supports heterogeneity; avoids rip & replace One stop shopping (via GTS) where desired Cost savings & simplification Rapid creation & deployment of value add plug-ins and/or 3 rd party solutions

35 When you get back to the office Try it for yourself: stdemo3.dfw.ibm.com Learn about the integrated solutions from our partners: Look into building your own plugins and deployment resources:

36 Thank You Stephen Londergan

37 IBM Corporation All Rights Reserved. The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information contained in this presentation, it is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Sametime, WebSphere and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. All references to Renovations and Zeta Bank refer to a fictitious company and are used for illustration purposes only.

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