Contents A. COLLABORATE INTRODUCTION... 1 B. SYSTEM REQUIREMENTS... 1 C. CANVAS COLLABORATE... 2 D. SETTING OF AUDIO (COMPULSORY)...

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2 Contents A. COLLABORATE INTRODUCTION... B. SYSTEM REQUIREMENTS... I. OPERATING SYSTEM... II. BROWSER... III. JAVA APPLICATION... C. CANVAS COLLABORATE... I. CREATING COLLABORATE SESSION... II. JOINING COLLABORATE SESSION... 6 D. SETTING OF AUDIO (COMPULSORY)...0 E. BROADCASTING OF AUDIO AND VIDEO...8 F. COLLABORATE INTERFACE...9 G. ASSIGN PERMISSION...0 I. PERMISSION LIST... H. CHAT... I. FEEDBACK TOOLBAR...4 I. RAISING HAND AND EMOTICONS...5 II. POLLING...6 J. COLLABORATION TOOLBAR...9 I. WHITEBOARD...9 II. APPLICATION SHARING...8 III. WEB TOUR...40 K. BREAKOUT ROOMS...4 L. ANNOUNCEMENT...4 M. QUIZ MANAGER...45 I. QUIZ MANAGER INTERFACE...46 II. CREATING A QUIZ...47 III. EDITING A QUIZ...5 IV. DELETING A QUIZ...5 V. ADMINISTERING QUIZ TO PARTICIPANTS...5 VI. EXPORTING QUIZ TO COMPUTER...55 N. EXITING COLLABORATE SESSION...57 O. RETRIEVAL OF RECORDED SESSION...58 P. GETTING HELP?...6 I. COLLABORATE TECHNICAL SUPPORT...6 APPENDIX A: DOWNLOADING/INSTALLING COLLABORATE LAUNCHER...64

3 I. WINDOWS II. MAC...67

4 A. Collaborate Introduction Collaborate is a virtual classroom tool used by SUSS instructors to deliver lessons synchronously to their students without the need for them to be physically present in the classroom. This platform provides instructors with an interactive, real-time teaching environment by offering built-in tools such as sharing of application/video, annotation, online chats and polling. Recordings of the virtual classroom sessions can be easily done by the instructor and made available to students in Canvas for self-learning and review. B. System Requirements i. Operating System Windows Operating System - 0 Mac OS System ii. Browser Google Chrome (on Windows) Safari on Mac Pop-up blocker must be disabled Refer to iii. Java Application To install the latest version of Java, please click the link below: Download Java via iv. Devices USB Headset (Required) USB Web Cam (Optional) Devices must be plugged into the computing system before accessing Collaborate. Collaborate might not be able to detect any devices plugged in after entering the virtual class session. 07 Singapore University Of Social Sciences. All rights reserved. Page

5 C. Canvas Collaborate i. Creating Collaborate Session Go to the desired course site under Courses to access and create Collaborate session. Example: LSA_JUL6_T0 Click on Virtual Class on the left menu. Page 07 Singapore University Of Social Sciences. All rights reserved.

6 Click on Create Session Key in the title of the session. Example: LSA_JAN6_T0 Virtual Class Under Date, select the Start and End Date. Under Early Entry, select an hour Singapore University Of Social Sciences. All rights reserved. Page

7 7 8 Uncheck Grant Participants full default permissions Under Options tab, select Automatic from the Recording Mode dropdown menu. Note: It mandatory to record Collaborate sessions. Please ensure that the Recording Mode is turned on before starting your virtual class session. 9 Click on Create Session to create the virtual class session Page 4 07 Singapore University Of Social Sciences. All rights reserved.

8 0 If you would like to amend the settings of the session, please click on Edit Session. Otherwise, please proceed to the next section of this guide Singapore University Of Social Sciences. All rights reserved. Page 5

9 ii. Joining Collaborate Session Go to the desired course site under Courses to access and create Collaborate session. Example: LSA_JUL6_T0 Click on Virtual Class on the left menu. Page 6 07 Singapore University Of Social Sciences. All rights reserved.

10 4 Click on the Session Name. Example LSA_JAN6_T0. Click on Join. 4 5 A new window for Launching Collaborate will appear. Click on Launch Collaborate now. If you have not downloaded the Collaborate Launcher, please refer to Appendix A Singapore University Of Social Sciences. All rights reserved. Page 7

11 6 In Google Chrome, click on the file meeting.collab at the bottom lefthand side. 6 7 Click on Run button to launch the session. 7 Page 8 07 Singapore University Of Social Sciences. All rights reserved.

12 8 Collaborate application will appear. The session will be recorded as shown at the top right of the screen as long as you have set the recording to automatic prior to launching Collaborate Singapore University Of Social Sciences. All rights reserved. Page 9

13 D. Setting of Audio (Compulsory) Ensure that your USB headset is connected to the computing device. If not, please exit Collaborate. Plug in the USB headset before joining the virtual class session again. To set up audio, click on Tools. Select Audio from the options. Next, click on Audio Setup Wizard. Page 0 07 Singapore University Of Social Sciences. All rights reserved.

14 4 Select the audio output device (Example, Logitech USB headset). Click on OK. 07 Singapore University Of Social Sciences. All rights reserved. Page

15 5 Click on Play button. Move the speaker slider to the right to increase or to the left to decrease the volume. 6 If Speaker Setup confirmation appears, click on Yes. Click on No to test your speakers again. sasad Page 07 Singapore University Of Social Sciences. All rights reserved.

16 7 Select the microphone of the audio input device (Example, Logitech USB headset). Click on OK. 07 Singapore University Of Social Sciences. All rights reserved. Page

17 8 Click on Record and speak through the USB Headset s microphone. Page 4 07 Singapore University Of Social Sciences. All rights reserved.

18 9 Click on Play to listen to the recorded voice. 07 Singapore University Of Social Sciences. All rights reserved. Page 5

19 0 Click on Yes to confirm. Click on No to test your microphone again. Page 6 07 Singapore University Of Social Sciences. All rights reserved.

20 Click on OK to complete setup of audio wizard. 07 Singapore University Of Social Sciences. All rights reserved. Page 7

21 E. Broadcasting of Audio and Video To broadcast audio, click on Talk button located at top left of the screen and speak through your USB headset. To broadcast webcam video, click on Video button located at the top left of the screen. Page 8 07 Singapore University Of Social Sciences. All rights reserved.

22 F. Collaborate Interface Title Bar 5 Chat Panel Menu Bar 6 Close Button Audio and Video Panel 7 Collaborate Toolbar 4 Participants Panel 8 Content Area 07 Singapore University Of Social Sciences. All rights reserved. Page 9

23 G. Assign Permission The permissions indicators are displayed at the top of the Participants list. To grant permission for all participants. Click on the icon of the desired permission at the top of the Participants list. The icon without a x indicates permission granted. Page 0 07 Singapore University Of Social Sciences. All rights reserved.

24 i. Permission List Audio Video Chat Whiteboard Application Sharing Web Tour The Audio permission allows students to speak in the session through the USB headset with mic. Toggle to icon to mute and unmute students mic. The Video permission allows students to display video in the session. If the permission is not set, students can still preview their own video without transmitting to the session. The Chat permission allows students to enter chat messages in the session. If the permission is not set, students can still send private chat messages to Moderators and read Chat Messages from others. The Whiteboard permission allows students to use drawing tools in the Whiteboard. By default, students are not allowed to load content (eg. Presentations) into the Whiteboard. If the permission is not set, students can still view the Whiteboard content entered by Moderators. The Application Sharing permission allows students to host or share an application and desktop to all students. If the permission is not set, students can still view others shared applications or desktops. The Web Tour permission allows students to share external websites. If the permission is not permitted, students can still view others Web Tours. 07 Singapore University Of Social Sciences. All rights reserved. Page

25 H. Chat Associates can choose to enable or disable the chat function. Click on the small chat icon ( room. ) to activate the chat function in the main Type in a message in the Chat box. Ensure that chat is sent through the main Room tab. Page 07 Singapore University Of Social Sciences. All rights reserved.

26 To send a private chat to a participant, Right-click on the participant s name and click on Send a Private Chat. 4 The Private Chat tab will appear under the Chat box Singapore University Of Social Sciences. All rights reserved. Page

27 I. Feedback Toolbar The feedback toolbar is available to instructors and students. Page 4 07 Singapore University Of Social Sciences. All rights reserved.

28 i. Raising Hand and Emoticons Students can "raise hand" anytime during the virtual class session to catch the attention of the instructor. Click on the Raise hand" icon. When a student raises hand, the name appears on the top of the list. 4 Emoticons can be used by students anytime to provide feedback on the conduct of the virtual class. Click on the Show Emoticon icon and select the emoticon from the list. Example: Smiley Face The emoticon is now shown below the participant s name Singapore University Of Social Sciences. All rights reserved. Page 5

29 ii. Polling Instructors can create poll questions in the virtual class session. Present the polling question to the participants verbally or on the Whiteboard. Click on Tools and followed by Polling. Select the type of polling questions by selecting on the list below: Yes/No Options Multiple-Choice Responses A C Multiple-Choice Responses A D Multiple-Choice Responses A E Page 6 07 Singapore University Of Social Sciences. All rights reserved.

30 Instructor can view the responses through the participants list. 4 To publish the responses to Whiteboard, click on Tools > Polling > Publish Responses to Whiteboard Singapore University Of Social Sciences. All rights reserved. Page 7

31 5 Responses will be published in Whiteboard. 5 Page 8 07 Singapore University Of Social Sciences. All rights reserved.

32 J. Collaboration Toolbar Instructors can share various types of content in the virtual class session. a. Whiteboard Button b. Application Sharing Button c. Web Tour Button d. Load Content Button i. Whiteboard The Whiteboard is the primary area for displaying content in a session. Supported files can be loaded onto the Whiteboard via the Load Content button. Supported File formats: Microsoft Office Powerpoint files. o.ppt o.pptx Image files. o.bmp o.gif o.jpg o.jpeg o.png 07 Singapore University Of Social Sciences. All rights reserved. Page 9

33 Uploading of Content To upload a file to the Whiteboard, click on the Load Content Select the file that you would like to upload. (Example: Collaborate demo.pptx) 4 Select Import Presentation with PowerPoint Click on Load 4 Page 0 07 Singapore University Of Social Sciences. All rights reserved.

34 5 The PowerPoint Presentation slides are being converted. 6 The PowerPoint Slides have been successfully uploaded to the Whiteboard. 07 Singapore University Of Social Sciences. All rights reserved. Page

35 Whiteboard Interface 5 4 Tools palette 4 Next Page Whiteboard Page 5 Go to Page Button Previous Page Page 07 Singapore University Of Social Sciences. All rights reserved.

36 Tools palette Select Objects Point items of interest on page Draw a pen stroke Enter text Draw a filled rectangle Draw rectangle Draw a straight line Place a screen capture Place a clip art Insert Text To insert a text on the whiteboard, click on Insert text button Tools Palette. under 07 Singapore University Of Social Sciences. All rights reserved. Page

37 Select the font name, size and style from Properties Editor. Draw a rectangle To draw a rectangle, click on Insert shape button under Tools Palette. Page 4 07 Singapore University Of Social Sciences. All rights reserved.

38 Select the desired colour and stroke. 07 Singapore University Of Social Sciences. All rights reserved. Page 5

39 Insert a Screen Capture Screen Capture tool allows you to create a portion of any application, desktop or web page into the Whiteboard. To insert a screen capture, click on Insert Screen Button Palette. under Tools Page 6 07 Singapore University Of Social Sciences. All rights reserved.

40 A transparent frame appears with four buttons in the middle. Click and drag the edges of the frame to resize. Click on OK to complete the process of screen capture. 07 Singapore University Of Social Sciences. All rights reserved. Page 7

41 ii. Application Sharing It allows to share applications or entire desktops on one computer to be seen by all participants. Application-sharing can be used in two key modes: Demonstration Mode Application-sharing is particularly useful for demonstrating specialist software applications. Interactive Mode Application-sharing can be used interactively to share content e.g. writing a Word document (such as writing a paragraph), creating a Mind-Map or class presentation. Other types of applications or files such as PDF, Word, Excel. Click on Application Sharing Page 8 07 Singapore University Of Social Sciences. All rights reserved.

42 Select an application to share. Click on Share. Note: Please remember to minimise the Collaborate s screen once you select an application to share. Click on Stop button located at the top right corner of the screen to discontinue the application sharing. 07 Singapore University Of Social Sciences. All rights reserved. Page 9

43 iii. Web Tour This feature allows instructors to share their web browser on screen with students during the virtual class. During a web tour, students will follow the instructor as they browse to different web pages. To launch a web tour, click on Web Tour button. Type in the website address - URL (e.g. into the blank field. Press Enter in the keyboard to navigate to the website and start sharing. Click on Stop button located at the top right corner of the screen to discontinue website sharing. Page Singapore University Of Social Sciences. All rights reserved.

44 K. Breakout Rooms To create breakout rooms, click on Tools > Breakout Rooms > Create Breakout Rooms Enter the name of rooms and number of rooms. For the distribution options, select Distribute participants evenly (default). Next, click on Create. 07 Singapore University Of Social Sciences. All rights reserved. Page 4

45 All active participants will automatically be distributed to the breakout rooms created. Instructors can opt to rearrange the grouping by dragging the participant s name from the original room to another room. For example, drag ACC Student 0 ETP from Room and drop it to Room. 4 To end the breakout rooms, click on Tools > Breakout Rooms > Close Breakout Room Page 4 07 Singapore University Of Social Sciences. All rights reserved.

46 L. Announcement Instructors can send an instant message to all students in the virtual class by clicking on Send Announcement. Type in the message and click on Send. 07 Singapore University Of Social Sciences. All rights reserved. Page 4

47 The announcement will be displayed on the page until the "Dismiss" button is clicked by the instructor. Page Singapore University Of Social Sciences. All rights reserved.

48 M. Quiz Manager You can create and present quizzes to the participants during the Collaborate session by using the Quiz Manager. The quiz can be formatted into either a multiple choice or a short answer question. To launch the Quiz Manager, click on Window. Click on Show Quiz Manager. 07 Singapore University Of Social Sciences. All rights reserved. Page 45

49 i. Quiz Manager Interface Create New Quiz button 4 Remove Quiz from Library button Load Quiz button 5 Edit Quiz button Save Quiz to File button 6 View Quiz button Page Singapore University Of Social Sciences. All rights reserved.

50 ii. Creating a Quiz To create a quiz, do the following:- On the Quiz Manager, click on the Create New Quiz button. The New Quiz panel appears. Enter the desired name of the quiz. Example: LSA Test. Click on the New Question button to create a new question. 07 Singapore University Of Social Sciences. All rights reserved. Page 47

51 4 5 6 Enter the desired question under the field below. Example: What is the name of the programme that SUSS uses to conduct Virtual Classes? If you would like to create a Multiple choice response, click on the Multiple Choice Button. Refer to page 48 on how to create Multiple Choice responses. For Short Answers, click on the Short Answer button. Refer to page 49 on how to create Short Answer response Page Singapore University Of Social Sciences. All rights reserved.

52 Multiple Choice Response Enter your response under the field below. Click on one of the wrong icon mark to change it to a right icon. 4 5 Click on the Click on the Click on the trash icon to delete the response row. icon arrows to change the position of the responses. icon to save the quiz and return to the main menu Singapore University Of Social Sciences. All rights reserved. Page 49

53 Short Answer Response Enter your response under the field below. Click on the icon to save the quiz and return to the main menu. Page Singapore University Of Social Sciences. All rights reserved.

54 iii. Editing a Quiz To edit a quiz, select the quiz under the Quiz Library and Click on the icon to edit the quiz. Click on the icon to save the quiz and return to the main menu. 07 Singapore University Of Social Sciences. All rights reserved. Page 5

55 iv. Deleting a Quiz To delete a quiz, select the quiz under the Quiz Library. Example: LSA [Master] Click on the icon to delete the selected quiz. Click on Yes to delete the quiz. Page 5 07 Singapore University Of Social Sciences. All rights reserved.

56 v. Administering Quiz to Participants Open the Quiz Manager window and click on the desired quiz. Example: Learning Managemet Systems [Master] Click on the icon to display the quiz. Click on the icon to publish the quiz to the students. 07 Singapore University Of Social Sciences. All rights reserved. Page 5

57 4 Once the participants have completed the quiz, the selected answer will be shown based on the answers the participants selected. Click on the icon to publish the correct answer and answers the participants chose. 4 5 Click on the icon to end the quiz. 5 Page Singapore University Of Social Sciences. All rights reserved.

58 vi. Exporting quiz to computer Open the Quiz Manager window and click on the desired quiz. Example: Learning Management Systems [Master] Click on the icon. 4 To save all the quiz, click on Save all quizzes. Click on Save 4 07 Singapore University Of Social Sciences. All rights reserved. Page 55

59 5 6 7 To save specific quizzes, click on Save selected quizzes. Click on the quiz that you would like to save. Example: Learning Management System [Master] Click on Save Key in the file name. Example: Collaborate Quiz Click on Save to export the quiz to your computer Collaborate will save the quiz as a.vcq format 9 8 Page Singapore University Of Social Sciences. All rights reserved.

60 N. Exiting Collaborate Session To end the Collaborate session, click on the Cross button at the top right of the screen. Collaborate will prompt the below screen. Check on OK button to end the session. The recording will be available in the Virtual Class menu of the course in Canvas within 4 hours after exiting the session 07 Singapore University Of Social Sciences. All rights reserved. Page 57

61 O. Retrieval of recorded session Go to the desired course site that contains the Collaborate session to retrieve the recorded session. Example: LSA_JUL6_T0 Click on Virtual Class on the left menu. Page Singapore University Of Social Sciences. All rights reserved.

62 Click on Recordings. 4 Click on the Collaborate icon of the desired session. Example: LSA_JUL6_T0 SESSION (LSA) 5 In Google Chrome, the file nativeplayback.collab will begin to download. Once downloaded, click on the file to launch the Collaborate Launcher. Note: Proceed to page 6 of the guide if you can t open the file 07 Singapore University Of Social Sciences. All rights reserved. Page 59

63 6 The system will verify the application you are trying to launch. 7 Click on Run button to launch the recorded session. Page Singapore University Of Social Sciences. All rights reserved.

64 8 Collaborate application will appear. 9 At the bottom of the Collaborate, Click on the Play button. Player Toolbars Play/Pause Button 4. Total Recording Time. Playback Time Indicator 5. Current Play Screen. Playback Slider Indicator 6. Playback Slider 07 Singapore University Of Social Sciences. All rights reserved. Page 6

65 0 To resume a paused recording, click on Playback, follow by Player and Play. To fast forward recording, click on Playback, follow by Player and Fast Forward. Note: Video, Web Tour and File Transfer are not displayed when you fast-forward a recording. Audo is muted when fast-forwarding. Page 6 07 Singapore University Of Social Sciences. All rights reserved.

66 P. Getting Help? i. Collaborate Technical Support You may seek technical assistance from the School Technical Executive in charge for Level Support. 07 Singapore University Of Social Sciences. All rights reserved. Page 6

67 APPENDIX A: Downloading/Installing Collaborate Launcher i. Windows Under the Download the launcher page, click on the drop down to select the type of computer that you are using. Click on Download. Double-Click on the installer. Page Singapore University Of Social Sciences. All rights reserved.

68 4 Click on Run. 4 5 Click on Next Singapore University Of Social Sciences. All rights reserved. Page 65

69 6 Click on Install. 6 7 Click on Finish to complete the installation. 7 Go back to Page 6 of the guide to join the Collaborate Virtual Class Page Singapore University Of Social Sciences. All rights reserved.

70 ii. Mac Under the Download the launcher page, click on the drop down to select the type of computer that you are using. Click on Download. Double-Click on the installer. 4 Click on Collaborate Launcher Singapore University Of Social Sciences. All rights reserved. Page 67

71 5 Click on Open. 5 6 Click on Move to Application Folder to complete the installation. 6 Go back to Page 6 of the guide to join the Collaborate Virtual Class Page Singapore University Of Social Sciences. All rights reserved.

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