Multiparty Conferencing for Audio, Video and Web Collaboration using Cisco Meeting Server

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2 Multiparty Conferencing for Audio, Video and Web Collaboration using Cisco Meeting Server Paul Giralt Markus Schneider LTRCOL-2250

3 Agenda Cisco Meeting Server Overview Lab Overview Microsoft Interoperability Edge Lab Tips LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 3

4 Cisco Webex Teams Questions? Use Cisco Webex Teams (formerly Cisco Spark) to chat with the speaker after the session How Find this session in the Cisco Live Mobile App Click Join the Discussion Install Webex Teams or go directly to the team space Enter messages/questions in the team space Webex Teams will be moderated by the speaker until June 18, cs.co/ciscolivebot#ltrcol-2250 LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 4

5 Cisco Meeting Server Overview

6 Cisco Meeting Server Audio Video Web Content User experience Virtually limitless scale Extensible design Connect the way you want on the device of your choice Everyone can meet and share together Flexible APIs to work with your business processes 2018 Cisco and/or its affiliates. All rights reserved. Cisco Public

7 Cisco Meeting Server Architecture Platform Components Cisco Meeting App Lync/S4B Direct Federation Cisco Meeting App WebRTC External XMPP Server Load Balancer Call Bridge TURN Server Database Web Bridge Recording / Streaming Lync FE Call Control SIP / H.323 Active Directory Cisco Meeting App LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 7

8 Lab Overview

9 Lab Topology Skype for Business Infrastructure CMM Cisco Meeting Servers Skype for Business via Office 365 or MS Infrastructure cms1a cms1b cms1c cmsgw WebRTC TURN Audio/Video Endpoints Unified CM Exp-C Exp-E Expressway Edge WebRTC LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 9

10 Configuration Tasks CMS Server Configuration Basics o Certificates o Database Clustering o WebAdmin o CallBridge Clustering o XMPP Clustering CMS API Introduction o WebBridge o LDAP Synchronization and Authentication o CMS Inbound / Outbound Dial Plan Unified CM Integration o Ad-hoc Conferencing CMS Call Bridge Groups Managing Meetings BONUS: Expressway Edge o Web Proxy and TURN server o External Skype for Business Integration BONUS: o On-prem Skype for Business LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 10

11 Management and Administration Tools CLI / MMP Web GUI API SFTP SSH, Serial Console, VM console Dial Plan and Call Bridge admin Most configuration that is not in MMP Licenses, Certificates, Logs, Backups Upgrades LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 11

12 Cisco Meeting Server Spaces Personal meetings Invite others to your personal meeting using your own join details Scheduled meetings Cisco TelePresence Management Suite (including Microsoft Outlook integration) One-Button-to-Push support Ad hoc conference with UCM Escalate 1:1 calls to add participants CMS SIP Endpoints: Phone / PSTN: +1(408) Spaces WebRTC: CMA: Your Personal Space Skype for Business Click: LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 12

13 Users / LDAP Integration No local users (except for Admin and API access) LDAP Mapping can create personal Spaces with a primary and secondary Space and user URI Should not overlap with other URIs in the network Multiple LDAP sources Active Directory CallBridge Database AD + Space Key parameters for mapping Username: $samaccountname$@conf.cms.com Space URI user part: $samaccountname$.space Space secondary URI user part: 7$telephoneNumber$ User (XMPPID & URI) jim@conf.cms.com Space URI jim.space@conf.cms.com 2 nd Space URI @conf.cms.com LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 13

14 Certificates Each service requires a certificate: WebAdmin, XMPP, WebBridge, CallBridge, Loadbalancer, Trunk, Database Cluster, Recording Server, Streaming Server Encryption is mandatory! Can share certificates between services Database / Microsoft Interop present unique requirements Certificate Types Self-signed by CMS Private CA Signed Public CA Signed Plan certificates in advance and combine where possible! LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 14

15 Redundancy and Scale Benefits Increased capacity Resilience Geographic optimization Other core components, such as Web Bridge, can be deployed on multiple servers for redundancy and load distribution Cluster Options Database Cluster Spaces, Users, Dial Plan, Clusterwide configuration Provides Resiliency Call Bridge Cluster Distributed calls for capacity & resiliency XMPP Cluster Provides Resiliency LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 15

16 CUCM Ad-hoc Conferencing Escalation of 1:1 call to add participants CMS supports Unified CM adhoc calls, configured as Unified CM Conference Bridge Configuration has two components A SIP trunk (secure or not) between CUCM and CMS An API (always secure / HTTPS) connection from CUCM to CMS (WebAdmin) CA-Signed certificates required (Unified CM must have CMS WebAdmin certificate in CallManager-trust store) LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 16

17 CMS Dial plan: Call Processing CMS ALWAYS uses domain-based routing to determine call treatment Incoming Call Rules Forwarding Rules Outgoing Call Rules Is the call for this CMS? For spaces, users, IVR? Is the call for Lync / S4B? If no match for domain, check Forwarding rules Should the call be forwarded? If domain not matched, by default reject the call Destination? Standards-based or Lync trunk type Any transformation? LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 17

18 Cisco Meeting Management - CMM Next Generation Meeting Management Typical concierge and white glove services Monitor and manage ongoing conferences Manage recording and streaming Troubleshooting problems Interacts only with CMS: Receives CDRs and manages meetings via CMS API Currently does not administer CMS Complements TMS meeting scheduling and OBTP LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 18

19 Microsoft Interop

20 Skype for Business Integration Types Rendezvous : Video and S4B Endpoints meet in a CMS space Gateway : call goes across CMS for adaptation and transcoding Dual Homed conferencing Native experience for both Video and S4B users Dial IVR+ConferenceID or ConferenceID@domain CMS Join Lync Conference Click-To-Join LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 20

21 Edge

22 Architecture Core and Edge with Single Edge Outside Firewall DMZ TURN WebRTC Clients Web-Proxy UC Traversal Expressway-E Inside Firewall CMS XMPP Call Bridge Web Bridge Expressway-C UC Traversal client WebRTC Clients LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 22

23 Expressway Web Proxy for WebRTC DNS HTTPS/WebRTC Media cms1a cms1b cms1c All running Web Bridge & XMPP Public DNS WebRTC WebBridge DNS SRV query: _xmpp-client._tcp à cms1a, cms1b, cms1c (XMPP servers) for authentication Exp-C TURN Exp-E WebRTC Clients Client DNS A query: join.cisco.com à Exp-E Clients Client DNS A query: join.cisco.com à cms1a, cms1b, cms1c (Web Bridge hosts) Internal DNS Expressway-C DNS SRV query: _cms-web._tls.join.cisco.com à cms1a, cms1b, cms1c (Web Bridge servers) Split DNS for internal/external distinction GEO DNS for correct regional allocation LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 23

24 Microsoft Interop with Expressway Gateway Calls Standard SIP MS SIP Media Inbound from: to: CMS GW (To cisco.com): Send call to Exp-C as standard SIP GW CMS Public DNS _sipfederationtls.tcp.cisco.com à Exp-E TURN CUCM Exp-C Exp-E Organization with MS Infrastructure Inbound call (To cisco.com): If standard SIP, send to CUCM Inbound call (To cisco.com): If MS-SIP, send to GW CMS Inbound call (To cisco.com): à Send to Exp-C LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 24

25 Microsoft Interop with Expressway Gateway Calls Standard SIP MS SIP Media Outbound from: to: GW CMS anchors call & sends new INVITE as MS-SIP call GW CMS Public DNS _sip._tcp.ms.com à Not found _sipfederationtls.ms.com à MS-Edge TURN CUCM Exp-C Exp-E Outbound call arrives at Exp-C: à Send to Exp-E as standard SIP If failure, then send to GW CMS GW CMS anchors call & sends new INVITE as MS-SIP call à Send to Exp-E as MS-SIP Organization with MS Infrastructure O365 Clients Outbound DNS Zone: If Standard SIP call, query for: _sip._tcp.ms.com à Not found If MS SIP call, query for: _sipfederationtls._tcp.ms.com à MS Edge LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 25

26 Related CMS Sessions BRKCOL-2803 Designing and Deploying Cisco Meeting Server BRKCOL-2610 Cisco Interoperability with Microsoft - Part 1, Collaboration BRKCOL-2611 Cisco Interoperability with Microsoft - Part 2, Video Interoperability BRKCOL-3110 Troubleshooting the Cisco Meeting Server BRKCOL-2016 Cisco Meeting Server (CMS) Enterprise Recording and Live Streaming with VBrick LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 26

27 Lab Tips

28 Lab Users There are 3 Inside clients PC1 is Chuck with Jabber & Skype for Business (User 1) PC2 is Amy with Jabber & Skype for Business(User 2) Your laptop is User4 with Jabber and Chrome One Outside client PC3 is Ruba Chrome for WebRTC Skype for Business for B2B All are Remote Desktop Static Video Image & No Audio I m User1 on PC1 I m User2 on PC2 YOU as User4 on your laptop I m on PC3 LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 28

29 Tips & Tricks Lab available at: Toggle Menu Print Presentation & Lab Manual LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 29

30 Tips & Tricks Click Use Copy / Paste!!! CMS CLI / Web pages time out FAST CLI / SSH sessions: Click to open Putty/SSH session, then right-click to paste password All device credentials are: admin with password c1sco123 Right-Click LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 30

31 Tips & Tricks Redundant tasks often have shortcuts to configure automatically and allow you to skip ahead. At the end of each section, check your work Click to call: In most cases, you can click on a link to place the call via Jabber. Exceptions are when the call is to be placed from one of the Remote Desktop sessions. In those cases copy/paste can be used. LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public

32 Lab Topology East DC West DC Standard SIP MS SIP HTTPS/WebRTC Unified Internal External S4B s4b.cms.lab CMM WebRTC Client (Lab Laptop) cms1a cms1b cms1c DB cluster, CallBridge Cluster, XMPP Cluster, WebBridge cmsgw TURN Public DNS Organization with MS Infrastructure Skype for Business (PC3) PodUser4 / Jabber (Lab Laptop) cucm1a cucm1b Internal DNS expc1a expe1a WebRTC Client (PC3) B2B standard SIP meet@conf.com PodUser1 / Jabber (PC1) PodUser2 / Jabber (PC1) LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 32

33 Cisco Webex Teams Questions? Use Cisco Webex Teams (formerly Cisco Spark) to chat with the speaker after the session How Find this session in the Cisco Live Mobile App Click Join the Discussion Install Webex Teams or go directly to the team space Enter messages/questions in the team space Webex Teams will be moderated by the speaker until June 18, cs.co/ciscolivebot#ltrcol Cisco and/or its affiliates. All rights reserved. Cisco Public 33

34 Complete your online session evaluation Give us your feedback to be entered into a Daily Survey Drawing. Complete your session surveys through the Cisco Live mobile app or on Don t forget: Cisco Live sessions will be available for viewing on demand after the event at LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 34

35 Thank you

36 Reference Material

37 Which Components are Needed Spaces Audio / Video / S4B GW WebRTC External Access Geo Distribution CMA Call Bridge Core Core Core Clustered Core Web Admin Core Core Core Core XMPP Server Core Core Core Web Bridge Edge Database (HA & Scale) Load Balancer Edge Core Turn Server Expressway 8.9 Expressway 8.9 LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 37

38 Cisco Meeting Server Certificate Requirements Component Certificate Type Comments WebAdmin WebBridge CallBridge Trunk LoadBalancer self-signed Public CA Signed self-signed Public CA Signed self-signed Public CA Signed self-signed Public CA Signed self-signed Public CA Signed Public CA signed certificate required only if CMA WebRTC is used Self-signed certificates cannot be used in a Skype/Lync deployment. Deployments with TLS SIP Trunks cannot use self signed certificates. Database Cluster Public CA Signed Self-signed certificates cannot be used in a clustered deployment self-signed Recorder Server Applications that interface to external devices require Public CA Streaming Server self-signed certificates. Applications that interface internally in the Cisco Meeting Server only require certificates signed by an Internal CA. Self-signed certificates can be created via the MMP interface on Cisco Meeting however it is strongly recommended that selfsigned certificates only be used for test environments. LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 38

39 Cisco Meeting Server DNS Requirements Record Type Example Resolves to Description SRV (*) _xmpp-client._ tcp.example.com The A record xmpp.example.com below. Usually this is port SRV (*) _xmpp-server._ tcp.example.com The A record xmpp.example.com below. Usually this is port 5269 A xmpp.example.com IP address of either the XM PP server or a Load Balancer which is configured to trunk to the XMPP server. Used by clients to login. The SRV record must correspond to the domain used in your XMPP usernames Used to federate between XMPP servers. The SRV record must correspond to the domain used in your XMPP usernames Used by clients to login A / AAAA join.exam ple.com IP address of W eb Bridge This record is not used by the CMS directly; however, it is common practice to provide an end user with an FQDN to type into the browser A / AAAA ukcore1.example.com nycore1.example.com IP address of the Call Bridge A / AAAA ukcoreadmin.example.com IP address o f th e MMP In te rfa ce SRV (*) _ sipinternaltls._ tcp.fe.lync-domain.com The A record of the Lync FE server or FE Pool A / AAAA fe.lync-domain.com IP address of the Lync FE server which resolves to the Web Bridge. There is no restriction or requirement on the format of this record. Used by the Lync FE server to contact the Call Bridge This record is used purely for admin pur- poses; when system administrators prefer a FQDN to remember for each MMP interface. If you have an FE pool, you can have m ultiple FE records pointing to individual FE servers within the pool You will need one record for each individual FE server LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 39

40 Dual Home Conference Modes New in Cisco Meeting Server 2.3 CMS1 CMS2 CMS1 CMS2 CMS1 CMS2 Lync FE / AVMCU Dual Home Cluster One call to S4B Default; same as in in older versions Lync FE / AVMCU Dual Home CallBridge Up to one call to S4B per CallBridge Less inter-cluster links Lync FE / AVMCU Gateway One call to S4B per endpoint No inter-cluster links LTRCOL Cisco and/or its affiliates. All rights reserved. Cisco Public 40

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