Avaya offer for Small and Medium Business. István Kővári

Transcription

1 Avaya offer for Small and Medium Business István Kővári

2 A Brief History of the Avaya Evolution 2004 Tenovis aquisition 2009 Nortel aquisition Sipera, Aurix, Conftel, Radvision Avaya Inc. All rights reserved. 2

3 Avaya Highlights #442 of the Fortune k+ customers, including more than 95% of Fortune 500 companies in over 1M customer locations worldwide (1) 17,000 employees in 59 Countries 13 primary research & development facilities in 8 countries 100M+ Telephony lines shipped 5,900 Approx. number of patents/ pending (1). #114 of overall top patent holders (2) 57 products developed internally in 2H 2012 Global leader in UC, Telephony Systems, SME Telephony Systems, CC/ACD, Voice Maintenance, Unified Messaging, Fixed Mobile Convergence (3) Industry recognized by Gartner, Inc., IDC MarketScape, Frost & Sullivan 1 As of Sept, 2012; 2 Intellectual Property Owners Association Top Avaya Inc. All rights reserved. Organizations granted US patents in Market share sources: Dell Oro Group; Gartner, Inc; IntelliCom Analytics; T3i Group; Frost & Sullivan 3

4 The Markets We Serve UC CC Data Services Enterprise Small & Medium Enterprise Midsize Enterprise 2011 Avaya Inc. All rights reserved. 4

5 Avaya Strategy Take IP Office Up Market Avaya IP Office Designed for Small to Midsized Enterprises Avaya IP Office Midsize Enterprises Re-capture the gap Ideal for small to midsize businesses seeking costeffective growth and built-in value Ideal for established businesses seeking cost-effective consolidation of assets and streamlined growth Avaya Aura Designed for Midsized to the Largest Enterprises Avaya Aura Solution for Midsize Enterprises MES Avaya Aura ,000 xxx,000s Small Medium Mid Market Large Fortune 1000 # of Users 2011 Avaya Inc. All rights reserved. 5

6 IP Office: Your Platform of Choice Single Platform Scalable from 5-1,000 users Single-site or Multi-site Distributed or Centralized SME, Midmarket, or Branch Appliance, S/W only, or Hybrid Internal or External Applications Investment Protection / Cost Effective Hardware and Software Investment Protection New & Legacy IP, Digital, or Analog Endpoints Convergence platform for Norstar, BCM, & Partner Integration Flexible Architectures Migrate at your own pace Unique Consistent User Experience Handsets Desktop Mobile Tablet In the Office On the Road Teleworker Home SME Mid- Market Enterprise Branch IP Office 2011 Avaya Inc. All rights reserved. 6

7 IP Office 500v2 Same Server For 5 users, 50 or 200, etc. For IPT, Mobility, UC or CC. Simply Add Expansion modules slot in as you grow. It s HYBRID. All IP or mix with digital and analog. Highly Reliable No fans. No moving parts. Scale functionality with IP Office Editions and IP Office User Solutions Easy UC Option No server required. Pop in card for up to 50 power users. One box 2011 Avaya Inc. All rights reserved. 7

8 IP Office Server Edition Only the Primary Server is required; all others optional 2011 Avaya Inc. All rights reserved. 8

9 IP Office offers a wide range of end points DECT and WiFi Wireless Phones one-x IP Telephones For employees who move around but who still need access to most of the functionality offered by a digital phone For full IP telephony or to provide a simple solution for remote offices Standard Analog Telephones For employees who need a versatile handset with features such as hold, transfer, conferencing and speed dials. For when you just want to make telephone calls Digital Telephones Add specialist open standard SIP endpoints to IP Office SIP Phones Make calls from your PC or ipad, includes Presence and Instant Messaging Flare Communicator 2011 Avaya Inc. All rights reserved. 9

10 IP Office Applications Unified Communications one-x Portal Mobility one-x Mobile Preferred &Essential Video Softphone & Endpoints Messaging Voice Mail Pro IP Office Applications Contact Center Customer Call Reporter 2011 Avaya Inc. All rights reserved. 10

11 T e l e p h o n y Basic Edition Key system and PBX features, including voice mail Single-site deployments 64-party ad-hoc conference bridge Choices based on Business Needs I P T + M o b i l i t y Essential Edition IP PBX functionality Avaya one-x Mobile Essential (for all users) Basic call control on mobile devices 128-party ad hoc conferencing Available Avaya Flare Communicator for Apple ipad device U n i f i e d C o m m s ( U C ) Preferred Edition Secure Meet Me audio conferencing (with user passwords) Avaya one-x Mobile Preferred* Call recording User solutions Unlimited multi-level auto-attendant L i n u x - b a s e d U C Server Edition Includes all Preferred Edition features plus: Supports up to 1,000 users at a single site or across 32 networked locations Centralized system management and licensing Linux-based C C a n d A n a l y t i c s Advanced Edition Call center analytics and reporting Password protected call recording with search, replay and archiving Interactive voice response PC Wallboard Alarm notifications Avaya IP Office Editions 2011 Avaya Inc. All rights reserved. 11

12 Investment protection Merlin Magix BCM PARTNER Integral Merlin Legend Norstar Reuse existing desk phones. For customers with (Nortel) BCM: Popular third party UC apps and SIP trunking providers with BCM are compliant with IP Office Easy to move your information (i.e. Phone extensions, users, greetings, voic ) Up to 60%* Savings 2011 Avaya Inc. All rights reserved. 12

13 Avaya Communication and Collaboration Offerings Mobility Avaya one-x (Android, iphone, Blackberry) Avaya Flare Communicator (ipad, Windows) Video Avaya / Radvision desktop, room, tablet and mobile Secure IP Phones with no VPN Communications Platform Networking Avaya IP Office Avaya PoEthernet Routing Switches WLAN 8100 Avaya Session Border Controller (2HFY13) IP Office Remote access, SSL-VPN Security 2011 Avaya Inc. All rights reserved. 13

14 Avaya Scopia A Complete Video Solutions Portfolio 2011 Avaya Inc. All rights reserved. 14

15 Engaging people in a way that transforms what productivity can look like. Just Click Video Collaboration 2011 Avaya Inc. All rights reserved. 15

16 Your company directory in the palm of your hand. Set up, manage conference calls. Take your phone extension with you. Map and track mobile workers. Use Presence to find and reach the right people. Power Up iphone or Android 2011 Avaya Inc. All rights reserved. 16

17 IP OFFICE & SCOPIA Integration SIP H.323 IP OFFICE Public H323 XT5000 Scopia Desktop (via Firewall/NAT) Scopia Mobile (via Firewall/NAT) Scopia Desktop Server Mobile/Desktop FWT DMZ Scopia XT5000/XT4200 Video Softphones Avaya Wireless Phones Avaya Digital Phone & IP Phones Public Network Private Network 2011 Avaya Inc. All rights reserved. 17

18 The Power of Connectivity Room System Flare / ADVD ONE-X XT Series SCOPIA Mobile 3G VoIP Telepresence VoIP SIP PBX VoIP 2011 Avaya Inc. All rights reserved. 18

19 Your Competitive Advantage Collaboration Decisions Business Avaya Inc. All rights reserved. 19

20 FROST & SULLIVAN Mobile Collaboration and the Small & Midsize Market: Prepare Your Business for the Mobility Revolution Avaya s approach offers a selection of hardware and software solutions designed to fit the needs of the businesses, ensuring customers get the solution that best fits their requirements. The key is to provide collaboration at a level that makes business procedures more efficient and more responsive. The Avaya alternatives can do just that. IP Office is a best-in-class UC platform that can grow efficiently from a single site with few users to 1,000 users across 32 locations. Even with a smaller number of users per site, each location is equipped to provide full UC capabilities, including mobility, presence, conferencing, desktop integration and messaging Avaya Inc. All rights reserved. 20

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