VMware Enterprise Desktop Virtualization. Robin Crewe Senior Director, Virtual Desktop Infrastructure (VDI)

Transcription

1 VMware Enterprise Desktop Virtualization Robin Crewe Senior Director, Virtual Desktop Infrastructure (VDI)

2 Background - emerging PC trends Heterogeneity Ubiquitous Network Security Threats Data Theft Phishing Virus / Malware Multi-core PCs Patching Increased hardware & OS heterogeneity Cheap & available network access Excess computing power Affordable storage Increased mobility & globalization Preventive/proactive response against security threats

3 What s the problem? Distributed Computing remains the primary mechanism to deliver corporate applications and data to end users From a corporate perspective, it is: Expensive Hard to manage Inflexible: tightly coupled to machines and locations Opaque: usage and billing are poorly correlated Insecure: hard to control desktop software and data From a user perspective, it is: Inconsistent across platforms and locations Inflexible

4 Enterprise desktop virtualization solutions Centralized Solution (VDI) > Virtual desktops reside safe & secure in a corporate data center > Users connect from any device running a remote display protocol (e.g. RDP) Client-side Solution (ACE) > Users take their desktops in a secure VM with them on portable media devices or laptops > Fully locked down VMs with full virtual disk encryption, device mgmt & network access control > Dynamic policies management

5 Benefits of desktop virtualization Control and manageability Desktops and data centrally managed in a secure data center Reduced risks associated with unmanaged (3 rd Party, employee owned, contractor) PCs Simplified desktop management, using smart desktop pools End user experience A virtual desktop that feels like a PC Familiar experience; users can change settings Enterprise class deployment Rapid desktop deployment Desktop disaster recovery and high availability TCO savings Operating cost savings in management, administration and support Energy savings with use of thin clients

6 Success factors for implementing desktop virtualization 1. Obtain executive sponsorship 2. Think big, start small Design for the big picture; start with a small implementation 3. Align project with business initiatives 4. Treat virtualization as an architectural decision 5. Get stakeholders buy-in early and often 6. Identify, train and enable evangelists

7 Typical implementation cycle

8 Case Study: Kindred Healthcare Nurses and doctors don t really care about the underlying technology. They just want it to work, and help them do their jobs better. The fact that our users have so readily adopted our VDI-powered workstation on wheels shows that this solution really works for them. Laura Armistead Unix Support Team Manager Business challenges Mobile roaming solution for doctors & nurses Bedside access to patient records & data Ensuring HIPAA compliance Technical solution Thin clients from Neoware mounted on rolling carts, connecting wirelessly to virtual desktops Hundreds of virtual desktops deployed on hosted ESX servers in VDI implementation Why VMware Enterprise Desktop Solutions? Flexible secure access to sensitive data anywhere Quick desktop provisioning & improved reliability Enthusiastically adopted by demanding user base Smart economics: desktops require less power and can be deployed as needed, centralized mgmt

9 Case Study: IntelliRisk Management Corp IRMC slogan: Any agent, any desk, anywhere. Chris Vida Senior Vice President We could provide a workstation to any client, in any seat, at any office in the world in just 8 minutes. Frank Sabatelli Director of Virtual Technology Infrastructure Business challenges IRMC performs collections & accounts receivable for all major banks & credit cards in U.S. Time to market adding desktops for new customers Desktop tasks were time-consuming & inflexible Technical solution Wyse thin clients with RDP access to data center Large virtual desktop deployment on hosted ESX servers in VDI implementation Why VMware Enterprise Desktop Solutions? Easier administration of desktops anywhere in the world from 1 central location Reduced time to add new PC to <10 minutes Operational & hardware savings

10 Thank You Now organizations can get the control and management they want over enterprise desktops while Still giving users a complete desktop environment with all of the freedom end users demand Learn More About VDI Visit the VDI webpage for solution info and pilot information Learn More About ACE Try ACE free for 30 days Limited Time Only Promotional Pricing for VMware ACE

11 Questions? Click on the questions tab on your screen, type in your question (and if you wish) and hit send.

12 Back-up slides

13 VMware VDM Clients VMware VDM Centralized Virtual Desktops Enterprise-class, scalable connection broker Automatic desktop provisioning Desktop persistence and secure tunneling options Microsoft AD integration Usability enhancements (such as USB redirection) Benefits of VMware Virtual Desktop Infrastructure (VDI) } End-to-end enterprise-class desktop control and manageability } Familiar end user experience } Tightly integrated with VMware s proven virtualization platform (VI3) } Scalability, security and availability suitable for organizations of all sizes 13

14 VMware ACE Create Package Deploy Manage

15 Path to Operational Readiness Step 1: Assess Step 2: Plan and Design Step 3: Build Step 4: Manage

16 Step 1: Assess Outline key success objectives & metrics Assess current desktop management processes & costs Identify gaps in existing desktop architecture & infrastructure Identify key POC projects Low Risk, High Visibility, Quick ROI Segment end users by their computing needs

17 Step 2: Plan and Design Develop Desktop Virtualization Roadmap Develop technical architecture Develop operational processes & test plans Develop transition plan for target audience Evangelize Target audience including end users Executive management & stake holders Training Educate end users to aid in adoption Enable Desktop Virtualization champions Educate support staff

18 Step 3: Build Execute test plans Ensure key customer requirements & success criteria are met Build out virtualized desktop environments Communicate successes to key stake holders & executive management Implement required operational changes

19 Step 4: Manage Launch Desktop Virtualization pilot Continuous closed loop improvement Gather input from end users Modify roadmap with lessons learned Ensure other teams/departments are aware of successes Leverage Desktop Virtualization champions Go Deep and then wide Begin process for additional rollouts within the department Scale out to other departments

20 Case Study: Canadian Blood Services With VMware ACE, we're moving to certifying applications on hardwareindependent virtual machines to streamline the regulatory compliance while ensuring application functionality. David Zavitske IT Technical Support Analyst Business challenges Hundreds of laptops with different versions of hardware and software resulting in huge dollars to upgrade Time to certify with Health Canada each time hardware or software changes made in order to adhere to Canadian healthcare regulations Technical solution ACE 2 for laptops, desktops and mobile blood donation units (200+ clients) Why VMware Enterprise Desktop Solutions? Simpler administration of all clients Reduced time to add new PC to <10 minutes Streamlined regulatory compliance