Horizon DaaS Platform 6.1 Service Provider Installation - vcloud

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1 Horizon DaaS Platform 6.1 Service Provider Installation - vcloud This guide provides information on how to install and configure the DaaS platform Service Provider appliances using vcloud discovery of the management compute resources. Error! No text of specified style in document.

2 Revision History Date Version Description 08/28/ Initial release 09/26/ First revision 10/14/ Second revision 2014 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies. VMware, Inc Hillview Ave. Palo Alto, CA

3 Contents Contents 1 Overview 5 2 Service Provider Prerequisites Log In to vcloud Director Create Service Provider Networks Service Provider Backbone Network Service Provider Management Network Configure Edge Gateway Services Add Source NAT Rule Add Destination NAT Rule for SSH Add Destination NAT Rules for HTTP/S Add Firewall Rule for Outbound Connections Add Firewall Rule for Inbound SSH Add Firewall Rules for Inbound HTTP/S Active Directory Configuration DNS Configuration NTP Configuration SSL Certificate Installation Files 10 3 Upload Appliance Template Image 11 4 Bootstrap Primary Service Provider Appliance Deploy the vapp template Run the Bootstrap Script Copy the DaaS Software to the Service Provider Appliance Run bootstrap Script to Install the DaaS Software 14 5 Configure Service Center Start the Service Center Register the Service Provider Domain Discover the DaaS Management Server Rename Resource Manager 16 6 Create the Remaining Service Provider Appliances Create HA Service Provider (SP2) Appliance Apply Service Provider Certificate Files to Service Provider Appliances 18 7 Add Tenant Resource Manager Create a Tenant Resource Manager Appliance Give the Tenant Resource Manager a Friendly Name 20 8 Define Tenant Models 21 Appendix A Installing Multiple DaaS Datacenters 22 A.1 Create a VPN between Service Provider Organizations for Active Directory 22 A.2 Upload Appliance Template Image 23 A.3 Deploy the vapp Template 23 A.4 Run the Bootstrap Script 23 A.5 Rerun the Bootstrap Script 25 A.6 Start the Service Center and Discover Management Host 25 A.7 Complete Datacenter Build Out 25 3

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5 1 Overview This installation guide describes how to install and configure the Service Provider management appliances for DaaS platform 6.1 using VMware vcloud Director 5.5 for virtual infrastructure management. The installation includes the following steps: Deploying the primary service provider appliance 1 to the primary data center Bootstrapping the primary service provider appliance. Once bootstrapped, this appliance provides the Service Center web portal to deploy and configure the remainder of the DaaS platform Using the Service Center web portal to configure the Service Provider environment, including deploying the secondary service provider appliance for high-availability (HA). The Service Center provides a web-based UI for managing data center resources (i.e., vcloud Director virtual infrastructure and the Service Provider management appliances). The Service Center is also used to manage tenant contracts, configure tenant appliances and networks, and create and assign roles and permissions. 1 A DaaS appliance is a virtual machine combined with a functional unit of DaaS software in the DaaS platform. The service provider appliance provides two types of access to the system: (1) Service Center web-based UI; (2) SSH access to all management appliances in the data center.

6 2 Service Provider Prerequisites The tasks listed below should be completed before installing the Service Provider management appliances on VMware vcloud Director. A vcloud organization virtual data center with an edge gateway should already be created. Additionally, the edge gateway should have a sub-allocated pool of public IP addresses for network address translation (NAT). Contact a customer service representative for help with any of these prerequisites. The Service Provider Installation Worksheet and Platform Install Checklist in the DaaS Blueprint should help to organize and collect the information needed to complete the installation. 2.1 Log In to vcloud Director Note the URL of the vcloud organization that will be used for the Service Provider and log in to the vcloud Director portal from a web browser. Contact the vcloud organization administrator to get the organization URL if necessary. To log in to vcloud Director: 1. Launch a web browser and navigate to the vcloud service provider organization URL. Be sure to include the organization name. For example: 2. Enter the organization administrator credentials and click Login. 2.2 Create Service Provider Networks There are two networks needed for the Service Provider: a management network and a backbone network. The management network provides access to required services such as Active Directory, DNS and NTP. The backbone network is used solely for communication between appliances in the Service Provider vcloud organization and appliances in the tenant vcloud organizations Service Provider Backbone Network Create a routed network using the reserved IP address space of /10. For example, enter for the gateway and for the network mask to create a /24 subnet. Note: /16 subnets are not supported in vcloud and will cause an error. To create the network: 1. Click Administration. 2. Click Virtual Datacenters if not already selected. 6

7 3. Double-click the virtual data center name. 4. Click Org vdc Networks. 5. Click Add Network. 6. Select Create a routed network by connecting to an existing edge gateway. 7. Select the edge gateway and click Next. 8. Enter an IP address (e.g., ) and network mask (e.g., ), and click Next. 9. Enter a name (e.g., ServiceProvider-Backbone) and optional description, and click Next. 10. Review the network summary information and click Finish Service Provider Management Network Create a routed network using a private IP address space such as /12. For example, enter for the gateway and for the network mask to create a /24 subnet. To create the network: 1. Click Add Network. 2. Select Create a routed network by connecting to an existing edge gateway. 3. Select an edge gateway and click Next. 4. Enter an IP address (e.g., ) and network mask (e.g., ), and click Next. 5. Enter a name (e.g., ServiceProvider-Management) and optional description, and click Next. 6. Review the network summary information and click Finish. 2.3 Configure Edge Gateway Services Add Source NAT Rule An SNAT rule is needed that translates IP addresses on the management network subnet to an external IP address. This rule should be applied on the external network of the edge gateway. This rule will ensure that the virtual machines on the Service Provider management network have access to the internet. To add source NAT rule: 1. Click Edge Gateways. 2. Right-click the edge gateway and select Edge Gateway Services from the pop-up menu. 3. Click NAT. 4. Click Add SNAT. 5. Select the external network to apply this rule on from the Apply to drop-down menu. 6. Enter the range of IP addresses on the management subnet (e.g., /24 ) to apply this rule on in the Original (Internal) source IP/range text box. 7. Enter the public IP address (e.g., ) to translate the addresses of outgoing packets to in the Translated (External) source IP/range text box. 8. Select Enabled and click OK. 7

8 2.3.2 Add Destination NAT Rule for SSH A DNAT rule is needed to forward SSH (TCP port 22) requests from a public IP address on the edge gateway to the service provider appliance. This rule should be applied on the external network and the external IP should be selected from the pool of public IP addresses sub-allocated to the edge gateway. This rule will allow the DaaS platform software packages to be uploaded to the appliance. To add destination NAT rule for SSH: 1. Click Add DNAT. 2. Select the external network to apply this rule on from the Apply to drop-down menu. 3. Enter the public IP address (e.g., ) to apply this rule on in the Original (External) IP/range text box. 4. Choose TCP as the Protocol to apply this rule on from the drop-down menu. 5. Enter the SSH port (e.g., 22) as the Original port to apply this rule to. 6. Enter the IP address for the service provider appliance (e.g., ) to translate the addresses of incoming packets to in the Translated (Internal) source IP/range text box. 7. Enter SSH port (e.g., 22) as a Translated port to apply this rule to. 8. Select Enabled and click OK Add Destination NAT Rules for HTTP/S A DNAT rule is needed to forward HTTP/S (TCP ports 80 and 443) requests from a public IP address on the edge gateway to the service provider appliance. This rule should be applied on the external network and the external IP should be selected from the pool of public IP addresses sub-allocated to the edge gateway. This rule will allow access to the Service Center web portal. To add destination NAT rules for HTTP/S: 1. Click Add DNAT. 2. Select the external network to apply this rule on from the Apply to drop-down menu. 3. Enter the public IP address (e.g., ) to apply this rule on in the Original (External) IP/range text box. 4. Choose TCP as the Protocol to apply this rule on from the drop-down menu. 5. Enter the HTTPS port (e.g. 443 as an Original port to apply this rule to. 6. Enter the IP address for the primary service provider appliance (e.g., ) to translate the addresses of incoming packets to in the Translated (Internal) source IP/range text box. 7. Enter HTTPS port (e.g. 443) as the Translated port to apply this rule to. 8. Select Enabled and click OK. 9. Repeat steps 7-14 for the HTTP port (e.g., 80). Note: Once the secondary service provider appliance has been deployed these rules should be updated to use the floating IP address of the high-availability appliance pair instead of the primary service provider appliance. 8

9 2.3.4 Add Firewall Rule for Outbound Connections In addition to the Source NAT rule, a corresponding firewall rule must be defined to allow outbound connections from the internal networks to external networks. To add firewall rule for outbound connections: 1. Click Firewall. 2. Click Add. 3. Enter a name for the rule. 4. Enter internal for the Source. 5. Select ANY from the Source port drop-down menu. 6. Enter external for the Destination. 7. Select ANY from the Destination port drop-down menu. 8. Select ANY from the Protocol drop-down menu. 9. Select Allow for the Action. 10. Click OK Add Firewall Rule for Inbound SSH In addition to the Destination NAT rule for SSH, a corresponding firewall rule must be defined to allow inbound SSH connections. To add firewall rule for inbound SSH: 1. Click Add. 2. Enter a name for the rule. 3. Enter the IP address for the Source of the computer that will be used to access the service provider appliance remotely. 4. Select ANY from the Source port drop-down menu. 5. Enter the public IP address (e.g., ) for the Destination. 6. Enter the SSH port (e.g., 22) for the Destination port. 7. Select TCP from the Protocol drop-down menu. 8. Select Allow for the Action. 9. Click OK Add Firewall Rules for Inbound HTTP/S In addition to the Destination NAT rules for HTTP/S, corresponding firewall rules must be defined to allow inbound HTTP/S connections. To add firewall rules for inbound HTTP/S: 1. Click Add. 2. Enter a name for the rule. 9

10 3. Enter the IP address for the Source of the computer that will be used to access the Service Center web portal. 4. Select ANY from the Source port drop-down menu. 5. Enter the public IP address (e.g., ) for the Destination. 6. Enter the HTTPS port (e.g. 443) for the Destination port. 7. Select TCP from the Protocol drop-down menu. 8. Select Allow for the Action. 9. Click OK. 10. Repeat steps 1-9 for the HTTP port (e.g., 80). 11. Click OK to apply the NAT and firewall rules. 2.4 Active Directory Configuration An Active Directory server should be configured on the Service Provider management network for authentication. 2.5 DNS Configuration A DNS server should be configured on the Service Provider management network for domain name resolution. 2.6 NTP Configuration NTP must be accessible on the Service Provider management network to allow for time synchronization. 2.7 SSL Certificate Provide an SSL Certificate in Apache2 format to install for a valid certificate. For more details, see Apply Service Provider Certificate Files to Service Provider Appliances on page Installation Files The files listed in Table 2-1 should be downloaded before you begin the installation. Contact a support representative for the necessary files. Table 2 1 Installation Files File Contents Appliance Template Debians DaaS Agent dtram File Name BrightonTemplate ovf dt-platform-6_1_0.deb and dt-aux-1_4_0.deb DaaSAgent_6.1.1.msi dtram ovf 10

11 3 Upload Appliance Template Image Before proceeding, make sure the DaaS appliance template image file specified in Table 2-1 has been downloaded to a local directory, or to a remote share that is accessible from the local machine. Log in to the vcloud Director web portal to upload the image file. The upload creates a vapp template for the appliance template in the organization catalog. To upload the appliance template image: 1. Click Catalogs. 2. Click My Organization's Catalogs if not already selected. 3. Click Add Catalog. 4. Enter a name and optional description, and click Next. 5. Select Use any storage available in the organization and click Next. 6. Select the Enable Publishing checkbox. 7. Enter a password and confirmation, and click Finish. 8. Click vapp Templates. 9. Click Upload. 10. Install the VMware Client Integration Plug-in, if prompted. 11. Once the upload dialog appears, click Browse. 12. Select the appliance template image file and click Upload. 13. Enter a name (e.g., SampleTemplate) for the vapp Template. 14. Select a destination virtual datacenter, storage profile and the catalog created earlier. 15. Click Upload. 16. (Optional) Click Launch Uploads and Downloads Progress Window to track the progress. 11

12 4 Bootstrap Primary Service Provider Appliance To bootstrap the primary Service Provider appliance, you must do the following: Deploy the vapp template Run the Bootstrap script Copy the DaaS software to the Service Provider appliance Run bootstrap script to install the DaaS software 4.1 Deploy the vapp template Deploy the vapp template for the appliance from the catalog to create a vapp. This vapp will become the primary Service Provider appliance upon completion of the bootstrap process. To deploy the vapp template: 1. Click My Cloud. 2. Click Add vapp from Catalog. 3. Choose the vapp template created from the uploaded appliance template image and click Next. 4. Enter a name (e.g., sp1) and optional description for the vapp and click Next. Make sure that you use the same name in steps 6, and 9 when specifying the virtual machine and guest operating system names. 5. Select a virtual datacenter from the drop-down menu. 6. Enter a name (e.g., sp1) for the virtual machine. 7. Select a storage profile from the drop-down menu. 8. Click Next. 9. Enter a computer name (e.g., sp1) for the guest operating system. 10. Enable the checkbox for Switch to the advanced networking workflow. 11. Set NIC 0 to use the Service Provider management network (e.g., ServiceProvider-Management). Change the IP mode to Static Manual, and enter an IP address (e.g., ) from the configured subnet. 12. Set NIC 1 to use the Service Provider backbone network (e.g., ServiceProvider-Backbone). Change the IP mode to Static Manual, and enter an IP address (e.g., ) from the configured subnet. 12

13 13. Click Next. 14. Enable the checkbox for Power on vapp after this wizard has finished and click Finish. 4.2 Run the Bootstrap Script Once the vapp is deployed and powered on, the remote console should become accessible. A bootstrap script must be run from the command prompt within the guest operating system. Log in to the virtual machine using the remote console to complete the bootstrap process. To run the bootstrap script: 1. Click My Cloud. 2. Click vapps. 3. Find the appliance vapp and click the console to connect. 4. Once the remote console is connected, enter the default username and password for the appliance. A custom appliance password should be specified when prompted by the bootstrap script. 5. Run the bootstrap script from the command line: $ sudo /usr/local/desktone/scripts/bootstrap.sh The system prompts you to accept the End-User License Agreement (EULA). 6. Type Yes to accept the agreement. The bootstrap script prompts for the information listed in Table 4-1. The values provided in the table are for illustration purposes only. When prompted, enter the values noted in the Service Provider Installation Worksheet and Platform Install Checklist. After you finish entering the information, the virtual machine will restart. Table 4 1 Primary Data Center and Service Provider Appliance Configuration Field Sample Value Notes Accept EULA agreement? Yes If the EULA agreement is not accepted the bootstrap script will exit. Is this Service Provider appliance part of an existing multi Data Center setup? If this is the first Data Center, answer no. Data Center name No CityOfFirstDC This is asking are you building a new environment or joining an existing one. Select no to install the first data center. IP for eth1 (backbone) For the Backbone network (must be a link-local address) Netmask CIDR format (0-32) 24 For the Backbone network * See note below regarding CIDR Gateway for eth1 (backbone) External IP for gateway IP for eth1 gateway (external) External IP for gateway IP for eth0 (SP) For the SP network Netmask CIDR format (0-32) 24 For the SP network * See note below regarding CIDR Gateway for eth0 (SP) For the SP network 13

14 Hostname (appliance FQDN) sp1 Match the name used for the IP on the SP datacenter. Name server NTP server ntp.ubuntu.com Enter a value only if you have a time server. Is this an HA Service Provider appliance setup? yes Floating IP Address psql password changeme This alters the psql passwords for admin, master, slave and slony user. The password is not displayed on the screen. Appliance password changeme The user-defined password for Service Provider appliances in this data center. Any Service Provider appliance accessible by ssh requires this custom password. Does this configuration look correct? yes or no The information echoed back includes two internal values, Data Center UID and VMGR UID, which you can ignore. * CIDR specifies an IP address range using a combination of an IP address and its associated network mask. CIDR notation uses the format xxx.xxx.xxx.xxx/n where n is the number of (leftmost) '1' bits in the mask. For example, /24 applies the network mask to the network, starting at Copy the DaaS Software to the Service Provider Appliance 1. Log in to the server containing the platform packages and use scp to copy the packages to the service provider appliance on the public IP address. For example: $ scp dt-platform-6_1_0.deb <IP for eth1 (external)>:/tmp $ scp dt-aux-1_4_0.deb <IP for eth1 (external)>:/tmp Replace <IP for eth1 (external)> with the IP address that you specified in Table Log out of the platform package server and log in to the service provider appliance using ssh on the public IP address. Use the following credentials: User: desktone Password: appliance password you established in Table At the appliance command prompt, move the files into the /data/repo directory on the appliance. $ sudo mv /tmp/dt-platform-6_1_0.deb /data/repo $ sudo mv /tmp/dt-aux-1_4_0.deb /data/repo 4.4 Run bootstrap Script to Install the DaaS Software Run the bootstrap script a second time to install the DaaS software. $ sudo /usr/local/desktone/scripts/bootstrap.sh Note: It might take five minutes for the appliance to start after reboot. Because the node is not configured until the reboot cycle completes, you can disregard any error messages displayed on the console. 14

15 5 Configure Service Center 5.1 Start the Service Center Start the Service Center by entering the URL or IP address in a browser. For example: for eth1 (external)>/service Replace < IP for eth1 (external)> with the IP address that you specified in the table above. You can safely ignore the warning about the website s security certificate and proceed to the Service Center page. 5.2 Register the Service Provider Domain The first time you access the DaaS Service Center, the Register a domain page displays so that you can provide Microsoft Active Directory domain information. You enter the information on two tabs: Domain Bind and Group Info. This information is required to access Microsoft Active Directory and to authenticate users. Make sure you have the DN information available to register the domains. Important: You must enter all information on both tabs (Domain Bind and Group Info) without letting your browser session expire. If you need to enter the information on the second tab (Group Info) at a later date, make note of the URL of the first tab (Domain Bind) so that you can navigate back to the Register a Domain page. 1. On the Register a Domain page, Domain Bind tab, enter values for the fields listed in Table 5-1. Table 5 1 Domain Registration, Domain Bind Tab Field Name Domain Suffix Protocol Sample Value SP NETBIOS sp.desktone.com Ldaps Port 636 Domain Controller IPs (DNS Server) Context Domain Bind Account DN dc=sp,dc=desktone,dc=com CN=Administrator,CN=Users (do not include the context) 15

16 Password Password Verify ADPasswd ADPasswd 2. Click Save. 3. On the Register a Domain page, Group Info tab, start typing a value for Admin Groups. The system will offer suggestions for auto-complete. For example, cn=serviceadmins,ou=groups. 4. Click Save. 5. Move the packages from /tmp directory to /data/repo and continue with the bootstrap process. The Service Center login page is displayed. 6. Move the packages from /tmp directory to /data/repo and continue with the bootstrap process. Enter your username, password, and domain then click Login. 5.3 Discover the DaaS Management Server The Discover Management Server page is displayed. Use this page to discover the vcenter Server which holds the DaaS Management Appliance Template (.ova file) you imported in section 0. The template is used for creating DaaS management appliances. 1. Enter values for the fields listed in Table 5-2. Enter the IP address or FQDN of the vcloud Server that is hosting the Service Provider appliance. Table 5 2 vcenter Management Discovery Field Sample Value IP Address/Hostname Username Password mypasswd 2. Click Discover Server. The system indicates it is discovering host and calculating capacity. 3. Select the DaaS appliance template from this list. Click Save. Once the system has discovered the appliance template, the Tenants screen is displayed. 5.4 Rename Resource Manager 1. In the Service Center, Select service grid resources. 2. In the Resource Managers panel on the left, click on the IP address of the resource manager. 3. On the General tab, in the Name field, double-click on the IP address of the resource manager. A text box opens in which you can change the name. 4. Change the name to the user friendly name, for example Service Provider RMGR, and click OK. 16

17 6 Create the Remaining Service Provider Appliances DaaS requires that Service Provider management appliances be installed as High Availability (HA) pairs. To ensure physical hardware high availability, HA DaaS Management appliance pairs are distributed across two physical DaaS Management Hosts. 6.1 Create HA Service Provider (SP2) Appliance 1. Select service grid data centers. 2. Click the Edit button (at end of line for new data center). The system displays the Edit Data Center popup. 3. Verify the displayed information and click Add Appliances. 4. Select Service Provider Appliance from the Appliance Type drop-down and enter values for the fields listed in Table 6-1. Table 6 1 Secondary Server Field Sample Value Notes Name SP2 Do not use fully qualified domain name. IP Address Enter values for the New Reservation fields listed in Table 6-2. Table 6 2 New Reservation Field Sample Value Notes Friendly Name Create SP2 Start Date Start Time Select Today from the drop-down or enter the month, day, and year. Enter 00:00 to indicate now, or the actual time in UT format. 17

18 6. Click Create Appliance. If you want to check the status of a reservation, select appliances reservations. 6.2 Apply Service Provider Certificate Files to Service Provider Appliances The DaaS platform allows you to upload custom SSL certificates for each service provider appliance. To enable a custom certificate, you upload three certificate files in Apache format: SSL Certificate, SSL Key, and CA Certificate. Note: To upload the three certificate files, you navigate to the Certificates tab under configuration (this is a different Certificates tab than the one used for tenants). Procedure 1. In Service Center, select configuration general. 2. Select the Click here link. 3. Click the Certificates tab. 4. On the Certificates tab, browse for and select the following three files: CA Certificate: The public certificate from a certificate authority that was used to sign the service provider certificate. This file will have a.pem or.crt extension. SSL Certificate: The service provider s public certificate, which was signed by the CA. This file has a.crt extension, which indicates that it is a certificate file. SSL Key: The private key used to decrypt the service provider s SSL certificate. This is needed in order to be able to respond to certificate requests. This file has a.key file extension. 5. Click Submit to upload the files. 6. Select the Click here link to install the certificate on the service provider appliances. To get the SSL Certificate file the service provider administrator should submit a certificate sign request to their certificate authority. Their certificate authority will provide the administrator with a certificate file (.crt) which can be provided to the DaaS service provider to be uploaded. For more information on how to get a signed certificate, contact the certificate authority. Note: If the IP address or URL for the Service Center does not resolve to the service provider CN in their certificate, the service provider administrator may wish to include in their certificate a Subject Alternative Name so that the desktop portal s URL accessed by web clients can be matched to the uploaded service provider certificate. For more details on how to add a Subject Alternative Name to the certificate, contact the certificate authority. 18

19 7 Add Tenant Resource Manager 7.1 Create a Tenant Resource Manager Appliance 1. In the Service Center, select service grid data centers. The Data Centers page appears. The page contains a table of the available data centers. 2. Find the line for your data center and click Edit. The Edit Data Center popup appears. 3. Click Add Appliances. 4. In the Appliance Type drop-down, select Resource Manager. 5. Enter values for the fields listed in Table 7-1. The IPs belong in the Service Provider network (not the link-local network) Table 7 1 Resource Manager Field Primary Name Sample Value RMGR1 Primary IP Secondary Name RMGR2 Secondary IP Enter values for the New Reservation fields listed in Table 7-2. Table 7 2 New Reservation Field Sample Value Notes Friendly Name Create RSMGR Start Date Start Time Select Today from the drop-down or enter the month, day, and year. Enter 00:00 to indicate now, or the actual time in UT format. 7. Click Create Appliance. If you want to check the status of a reservation, select appliances reservations. 8. Select service grid resources to see the tenant resource manager once it is up and running, 19

20 7.2 Give the Tenant Resource Manager a Friendly Name 1. In the Resource Managers panel on the left side of the page, click on the IP address of the new resource manager. 2. On the General tab, in the Name field, double-click on the IP address of the resource manager. A text box opens in which you can change the name. 3. Change the name to the user friendly name, for example Tenant RMGR and click OK. 20

21 8 Define Tenant Models 1. In the Service Center, from the main menu, select configuration desktop models. 2. Click the Add desktop model link. 3. Enter values for the fields listed below. Table 8 1 Add Desktop Model Field Name Session Based Reference ID Desktop Type Memory Number of CPUs Explanation Use a generic name that describes the hardware and that you can reuse between tenants. The name you enter appears in the Enterprise Center configuration service summary page. Choose Yes to provision remote desktop connections using Microsoft RDSH (Remote Desktop Services). Selecting Yes automatically sets the Desktop Type to dynamic. An optional text field that can be used for a customer specific tracking ID. Choose one of the types from the dropdown: Selectable, Static, or Dynamic. Enter the memory allocated to each virtual desktop, specified in megabytes. For a session-based model (RDSH), the memory the Administrator allocates to each desktop is typically higher because each desktop is supporting many sessions. Enter the number of virtual CPUs allocated to each virtual desktop. Important: Carefully review your model settings, models cannot be deleted once created. 4. Click Add desktop model. A summary line for the new desktop model appears in the table. 21

22 Appendix A Installing Multiple DaaS Datacenters This appendix walks you through setting up an additional datacenter (DC2) after you have successfully installed your first datacenter (DC1). You also need to have completed the DC1 Service Provider Prerequisites for DC2. Note: Each datacenter must be in its own vcloud organization. Therefore DC2 will require a separate vcloud organization to host management appliances (it cannot be the same as the organization that hosts DC1). You must use a different address range for the Service Provider management network and backbone network in the new datacenter. As with DC1, a separate vcloud organization is required for each tenant. A.1 Create a VPN between Service Provider Organizations for Active Directory In addition to meeting the DC1 Service Provider prerequisites, you will need to create a VPN between your two service provider organizations to allow the DC1 Active Directory to be used for DC2. This VPN can be added from either service provider organization. Procedure 1. Click Edge Gateways. 2. Right-click the edge gateway and select Edge Gateway Services from the pop-up menu. 3. Click VPN. 4. Click Add. 5. Give the vpn a name (for example, sp-vpn). 6. In the Establish VPN to dropdown menu, select a network in another organization. 7. Select the Login to Remote VCD button and add the required information for vcloud URL, Organization, Username and Password. 8. Select Login. 9. In the Local Networks and Peer Networks sections, select the front-end networks. 10. Under VPN connection settings, select the Use Public IP checkboxes for local and peer endpoints. 11. Click OK. 12. Select the Enable VPN checkbox on the VPN tab. 22

23 A.2 Upload Appliance Template Image Prerequisite: Make sure that you have downloaded the DaaS.ova file (appliance template), as outlined in Service Provider Prerequisites above. You need to place the DaaS.ova file in a local directory, or in a remote share that is accessible from the local machine. Procedure Log in to the vcloud Director web portal and upload the appliance template following the same instructions as outlined in Upload Appliance Template Image above. Note: The name of the template must be unique across all datacenters. VMware recommends you preface the name of the data center to the beginning of the appliance template name (for example, dc2-template). A.3 Deploy the vapp Template You will deploy the vapp template for the DC2 primary service provider appliance from the catalog. Procedure Following the instructions outlined in Deploy the vapp Template above, create your primary service provider appliance. A.4 Run the Bootstrap Script Run the bootstrap script to configure the network on the Service Provider appliance. You run the bootstrap script twice: once to configure the network on the appliance, and then a second time to complete the bootstrap process. 1. Click My Cloud. 2. Click vapps. 3. Find the appliance vapp and click the console to connect. Once the remote console is connected, enter the default username and password for the appliance. Note: For greater security, you should specify a custom appliance password when prompted by the bootstrap script. Each datacenter can have its own unique appliance password. 4. Run the bootstrap script from the command line: $ sudo /usr/local/desktone/scripts/bootstrap.sh The system prompts you to accept the End-User License Agreement (EULA). 5. Type Yes to accept the agreement. 23

24 6. The bootstrap script prompts you to enter information for the new Datacenter. The network information requested by the script is listed in Table 8-2. The values shown are sample values only. The values you enter are the values you collected in the Service Provider Installation Worksheet and Platform Install Checklist included in the Horizon DaaS Blueprint document. Table 8 2 Installing Subsequent Datacenter: Service Provider Appliance Field Sample Value Notes Accept EULA agreement? Yes If the EULA agreement is not accepted the bootstrap script will exit. Existing multi-datacenter setup? Yes Because this is not the first datacenter but rather an additional datacenter, answer yes. Is this the master datacenter? No The master datacenter is always the first datacenter. Master Datacenter Information Enter the eth0 IP address of any SP appliance in the other Datacenter Local Datacenter Information Datacenter name CityofSecondDC IP for eth1 (backbone) For the DC2 Backbone network (must be a link-local address) Netmask CIDR format (0-32) 24 For the DC2 Backbone network IP for eth0 (SP) For the DC2 SP network Netmask CIDR format (0-32) 24 For the DC2 SP network Gateway For the DC2 SP network Hostname (appliance FQDN) DC2-SP1 Match the name used for the IP on the SP data center. Name server Choose the same host as DC1. NTP server ntp.ubuntu.com Enter a value only if you have a time server. Is this an HA Service Provider appliance setup? yes Floating IP Address Appliance password mypasswd The user-defined password for Service Provider appliances in this datacenter. Any Service Provider appliance accessible by ssh requires this custom password. Does this configuration look correct? Yes or No The information echoed back includes two internal values, Data Center UID and VMGR UID, which you can ignore. 7. After the host reboots, you can log in to the SP1 appliance via putty or any other ssh terminal you choose using the following credentials: User: desktone Password: <appliance password you established during bootstrap for DC2> 24

25 A.5 Rerun the Bootstrap Script You run the bootstrap script a second time to install the DaaS software. Note that you do not need to copy the software to the primary Service Provider appliance in DC2. It will be automatically downloaded from the first data center. In the new datacenter, rerun the bootstrap shell script: sudo /usr/local/desktone/scripts/bootstrap.sh Note: It might take as long as five minutes for the appliance to start after reboot. Because the node is not configured until the reboot cycle completes, you can disregard any error messages displayed on the console. A.6 Start the Service Center and Discover Management Host Procedure 1. Open a browser window and start the Service Center on the new Service Provider Appliance you just bootstrapped. For example: <IP for eth1 (external)>/service Replace <IP for eth1 (external)> with the IP address that you specified in the table above. Ignore the warning about the website s security certificate and proceed to the Service Center page. 2. Enter your username, password, and domain, and then click Login. The Discover Management Server page is displayed. Use this page to discover the vcloud organization which holds the virtual machine template (.ova file) you deployed for this installation. The template is used for creating management appliances. Enter values for the fields listed in Table 8-3. Enter the IP address/fully qualified domain name of the vcenter Server that is hosting the SP1 Service Provider appliance of DC2: Table 8 3 vcenter Management Discovery Field Sample Value IP Address/Hostname Username Password OrgPasswd 3. Click Discover Server. The system indicates it is discovering host and calculating capacity. 4. A VM list will be displayed. Select the DaaS appliance template from this list. Once the system has discovered the appliance template, the Tenants screen is displayed. A.7 Complete Datacenter Build Out The remainder of the process for the additional Datacenter is the same as for the first Datacenter, as described above. You need to complete the following tasks: (Optional) Rename Resource Manager Create the Remaining Service Provider Appliances Add Tenant Resource Manager Define Tenant Model 25

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