FREUND SIP SW - V Intercom Setup

Transcription

1 FREUND SIP SW - V Intercom Setup

2 Content 1. Log in and Home 4 2. Menu Tools Dashboard Extensions Trunks Groups Ring groups Scheduler SIP status Settings Network Settings Sip Settings Config Logs Actions Forwarding Additional notes 27

3 1. Log in and Home The default IP address for FREUND SIP server is You will be prompted to enter the Username and Password. Default values are admin. IP address: Username: admin Password: admin Picture 1. Log in form After clicking the Submit button, the Home page of FREUND SIP server will open.

4 Home page is shown in Picture 2. On the left side of the Home screen is the Menu that contains the following sections: Tools, Settings, Logs and Actions (Picture 2). On the right side is the Dashboard that provides overview of the whole environment. That includes System Status - Disk Usage, Memory Usage, CPU Usage (Picture 2), SIP status, Information (Picture 2), some shortcuts and Event Logs (Picture 2). Picture 2. Home Screen. 2. Menu 2.1. Tools Tools item contains the following sections: Dashboard, Extensions, Trunks, Groups, Scheduler, and Call groups.

5 Dashboard Dashboard is the default part of the Home page and it is explained in Section 1. You can also bring the Dashboard by clicking the FREUND logo in the upper left corner that brings the Home screen. Under the SIP status within the Dashboard (Picture 3), Remote support is disabled by default. Clicking 'Disabled' will open a window for enabling the Remote support (Picture 3). This option is only provided on the Dashboard. Picture 3. Remote Support Extensions Extensions item within Tools lists all extensions, and gives options for creating new extensions, and exporting the list of extensions in CSV format (Picture 4).

6 Picture 4. Extensions Under the Actions column, there is the option for editing and deleting extensions. Clicking the Bulk Add opens a form for automatic creation of new extensions (Picture 5 and 6). Afterwards it is necessary to adjust passwords for created extensions.

7 Picture 5. Add new Extensions (1)

8 Picture 6. Add new Extensions (2) Clicking the Add New opens form for creating a new extension (Picture 7 and 8).

9 Picture 7. Creating a new extension (1)

10 Picture 8. Creating a new extension (2)

11 Trunks SIP trunking is a Voice over Internet Protocol (VoIP) and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX) and Unified Communications facilities. On the pictures (Picture 9. and 10.) below is form for creating a trunk. When user enables Outgoing Enable, Outgoing Dial Pattern field is filled on the way: - X matches any digit from Z matches any digit from N matches any digit from [1237-9] matches any digit or letter in the brackets (in this example, 1,2,3,7,8,9) - [a-z] matches any lower-case letter (introduced in which Asterisk version?) - [A-Z] matches any UPPER-case letter (introduced in which Asterisk version?) -. wildcard, matches one or more characters -! wildcard, matches zero or more characters immediately (only Asterisk 1.2 and later, see note)

12 Picture 9. Adding new trunk (1) Picture 10. Adding new trunk (2) Groups Clicking on Groups lists all groups (Picture 11). Default group number is 999. Choosing AddNew opens window for creating a new group (Picture 12).

13 Picture 11. Groups Picture 12 Add New Group Ring groups Ring groups item within Tools lists all ring groups, and gives options for creating new call groups. Clicking on add new opens form for creating new extension (Picture 13). There are four types of Ring Strategy: 1. Ring All - calls all extensions in ring group. When one answers calls to other extensions end. 2. Prioritized Hunt - rings one by one extension, in order they are put in Group Members.

14 3. Paging and Paging Multicast - calls all extensions, clients which support paging answer immediately, while other need to answer. Call is broadcasted on all extensions. Picture 12 Add New Ring Group Scheduler Scheduler allows creation of multiple schedule times for extension or call groups. First option is to choose starting and ending date. Clicking on add new creates alarm time where user chooses time. Bulk add gives option to create multiple alarm times by entering time, number of rings, and period between rings. Also user can upload and choose sound which will be played on alarm time. Last option is to choose which devices will play given sound.

15 Picture. Add new scheduler SIP status Clicking on SIP Status lists all active calls (Picture 15).

16 Picture 15. SIP Status (Active Calls) 2.2. Settings In Settings you can adjust Network Settings, Sip Settings, and SIP Config Network Settings In Network Settings user can adjust IP address, Netmask, Gateway, and DNS of a SIP server. Default settings are provided in Picture 16.

17 Picture 16. Network settings Sip Settings In Sip Settings, system settings for SIP protocol can be adjusted (Picture 17). If user wants to enable external access, first ports on router should be forward according to UDP Port, RTP Start, RTP End. After that check Enable External Access. If user has static IP address, enter it in External Host field, otherwise we can provide that with FQDN licence. To enable external access to desired Extensions, in Edit Extension NAT must be enabled, and Directmedia must be disabled.

18 Picture 17. SIP settings.

19 Config Clicking the Config provides the following options (Picture 18): 1. Download Configuration - download the current configuration; 2. Upload Configuration - upload the configuration file of previously saved configuration; 3. Factory Reset - resets the configuration to the factory settings; Factory settings: IP Address: Subnet Mask: Gateway: List of Backups - lists all backups (Picture 19). Backup configurations are made after every change. It is very simple to restore any of the previous backups. Clicking on Backup Now starts the backup of the current configuration. 5. Change Password (Picture 20). 6. Upload Licence - License can be uploaded by entering the string or uploading the license file (Picture 20). After the successful upload of the license, information will be shown in lower right part of screen. Additional License information will show up in the Information section of the Dashboard. In addition, change in the number of extensions and trunks will be visible if they had been affected by the new licence. Video playback can also be enabled with the additional licence. 7. System Upgrade - upgrade system from the file; 8. Provisioning group creates configuration for INTEGRA application (Picture 22. and Picture 23.). 9. Sound Files allows to upload and manage sound files. 10. Time Configuration sets time for server. 11. Device Provisioning allows to choose which provisioning group settings will be uploaded to which device (Picture 24.).

20 Picture 18. Configurations. Picture 19. List of all Backups

21 Picture 20. Change Password

22 Picture 21. Upload Licence Picture 22. Provisioning Group (1)

23 Picture 23. Provisioning group (2) Picture 24. Provisioning devices 2.3. Logs Logs item from the Menu contains the option to list all Event logs and Call logs (Picture 25). Event logs can also be viewed from the Dashboard.

24 Picture 25. Call Logs Actions Last two options in the Menu are Reboot and Shut Down. Before unplugging the central from the power supply, it is required to first shut it down. 3. Forwarding Forwarding can be enabled in Extensions and Ring Groups. There are five types of forwarding options:

25 1. Forward to extension - after No Answer Timeout has passed call is forwarded to entered in Forward Number (Picture 26). 2. Forward to Number - after No Answer Timeout has passed, call is forwarded through Forward Trunk to desired number. Also there is Forward Timeout which limits ring time to forwarded number (Picture 27). 3. Forward on Time - forwards to extension on specified time and on specified days (Picture 28). 4. Forward by Days - allows user to forward to specify for each day forwarding time and extension (Picture 29). 5. End Call - ends call. Extensions have all forwarding options, while Ring Groups have only Forward to extension, Forward to Number, End Call. Picture 26. Forward to Extension Picture 27. Forward to Number

26 Picture 28. Forward on Time Picture 29. Forward by Days 4. Additional notes Base licence includes: 4 extensions, Groups, Ring Groups, and all options in SIP conf. Additional licence includes: more extension slots, trunks, scheduler, andenaling video.