Quality Inspection Engine (QIE) Security Guide

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1 D O N. Q I E _ S E C G U I D E Quality Inspection Engine (QIE) Security Guide S AP E n h a n c e m e n t P a c k age 5 f o r S AP E R P 6. 0

2 Copyright Copyright 2010 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iseries, pseries, xseries, zseries, eserver, z/vm, z/os, i5/os, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, Clear Enterprise, SAP BusinessObjects Explorer and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP France in the United States and in other countries. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or Quality Inspection Engine (QIE) Security Guide

3 omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty Quality Inspection Engine (QIE) Security Guide

4 Icons in Body Text Icon Meaning Caution Example Note Recommendation Syntax Additional icons are used in SAP Library documentation to help you identify different types of information at a glance. For more information, see Help on Help General Information Classes and Information Classes for Business Information Warehouse on the first page of any version of SAP Library. Typographic Conventions Type Style Example text Example text EXAMPLE TEXT Example text Example text <Example text> EXAMPLE TEXT Description Words or characters quoted from the screen. These include field names, screen titles, pushbuttons labels, menu names, menu paths, and menu options. Cross-references to other documentation. Emphasized words or phrases in body text, graphic titles, and table titles. Technical names of system objects. These include report names, program names, transaction codes, table names, and key concepts of a programming language when they are surrounded by body text, for example, SELECT and INCLUDE. Output on the screen. This includes file and directory names and their paths, messages, names of variables and parameters, source text, and names of installation, upgrade and database tools. Exact user entry. These are words or characters that you enter in the system exactly as they appear in the documentation. Variable user entry. Angle brackets indicate that you replace these words and characters with appropriate entries to make entries in the system. Keys on the keyboard, for example, F2 or ENTER. Quality Inspection Engine (QIE) Security Guide

5 Quality Inspection Engine (QIE) Security Guide... 6 Introduction... 6 Before You Start... 8 Technical System Landscape... 9 r Administration and Authentication... 9 r Management... 9 Integration into Single Sign-On Environments Authorizations Network and Communication Security Communication Channel Security Network Security Communication Destinations Data Storage Security Security for Additional Applications Other Security-Relevant Information Trace and Log Files Appendix Quality Inspection Engine (QIE) Security Guide

6 Quality Inspection Engine (QIE) Security Guide Introduction Target Audience This guide does not replace the daily operations handbook that we recommend customers create for their specific productive operations. Technology consultants Security Consultants System administrators This document is not included as part of the installation guides, configuration guides, technical operation manuals, or upgrade guides. Such guides are only relevant for a certain phase of the software life cycle, whereas security guides provide information that is relevant for all life-cycle phases. Why Is Security Necessary? With the increasing use of distributed systems and the Internet for managing business data, the demands on security are also on the rise. When using a distributed system, you need to be sure that your data and processes support your business needs without allowing unauthorized access to critical information. r errors, negligence, or attempted manipulation on your system should not result in loss of information or processing time. These demands on security also apply to the Quality Inspection Engine (QIE) component. To assist you in securing the QIE component, we provide this security guide. About this Document The security guide provides an overview of the security-relevant information that applies to the QIE component. Since the QIE component is based on the Web Application Server (Web AS), this guide only describes topics that vary from what is described in the security guide for the Web AS. Therefore we strongly recommend that you also consult the SAP Web AS Security Guide on the SAP Service Marketplace at service.sap.com/securityguide SAP NetWeaver '04 Component Security Guides SAP Web AS Security Guide ABAP and JAVA. Overview of the Main Sections The Security Guide comprises the following main sections: Before You Start This section contains information about why security is necessary, how to use this document, and references to other security guides that are the foundation for this security guide. Technical System Landscape This section provides an overview of the technical components and communication paths that are used by the QIE component. Security Aspects of Data, Data Flow and Processes This section provides an overview of security aspects involved throughout the most widely-used processes within the QIE component. Quality Inspection Engine (QIE) Security Guide

7 r Administration and Authentication This section provides an overview of the following user administration and authentication aspects: Recommended tools for user management. r types that are required by the QIE component. Standard users that are delivered with the QIE component. Overview of the user synchronization strategy, if several components or products are involved. Overview of how integration into Single Sign-On environments is possible. Authorizations This section provides an overview of the authorization concept that applies to the QIE component. Session Security Protection This section provides information about activating secure session management, which prevents JavaScript or plug-ins from accessing the SAP logon ticket or security session cookie(s). Network and Communication Security This section provides an overview of the communication paths used by the QIE component and the security mechanisms that apply. It also includes our recommendations for the network topology to restrict access at the network level. Internet Communication Framework Security This section provides an overview of the Internet Communication Framework (ICF) services that are used by the QIE component. Data Storage Security This section provides an overview of any critical data that is used by the QIE component and the security mechanisms that apply. Security for Third-Party or Additional Applications This section provides security information that applies to third-party or additional applications that are used with the QIE component. Dispensable Functions with Impacts on Security This section provides an overview of functions that have impacts on security and can be disabled or removed from the system. Other Security-Relevant Information This section contains information about using a Web browser for the user interface. Trace and Log Files This section provides an overview of the trace and log files that contain securityrelevant information, to enable you, for example, to reproduce activities if a security breach does occur. Services for Security Lifecycle Management This section provides an overview of services provided by Active Global Support that are available to assist you in maintaining security in your SAP systems on an ongoing basis. Quality Inspection Engine (QIE) Security Guide

8 Appendix This section provides references to further information. Before You Start Fundamental Security Guides The Quality Inspection Engine (QIE) component is based on the Web Application Server (Web AS). Therefore, the corresponding Security Guides also apply to the QIE component. Pay particular attention to the most relevant sections or specific restrictions as indicated in the table below. Fundamental Security Guides Scenario, Application or Component Security Guide SAP Web AS Most relevant Sections or Specific Restrictions SAP NetWeaver Security Guide SAP Web AS Security Guide For a complete list of the available SAP Security Guides, see the SAP Service Marketplace at service.sap.com/securityguide. Important SAP Notes The most important SAP Notes that apply to the security of QIE are shown in the table below. Important SAP Notes SAP Note Number Title Comment Security Guide: Quality Inspection Engine The note covers all problems discovered after the publication of the security guide and additional information about security issues. For a list of additional security-relevant SAP Hot News and SAP Notes, see also SAP Service Marketplace at Additional Information For more information about specific topics, see the Quick Links as shown in the table below: Quick Links to Additional Information Content Security Security Guides Related SAP Notes Released Platforms Network Security SAP Solution Manager Quick Link on the SAP Service Marketplace service.sap.com/security service.sap.com/securityguide service.sap.com/notes service.sap.com/platforms service.sap.com/securityguide service.sap.com/solutionmanager Quality Inspection Engine (QIE) Security Guide

9 Technical System Landscape The QIE Add-On is installed on the ABAP engine of a SAP Web Application Server. QIE only communicates with components of the Web AS of the same system. For more information about the technical system landscape, see the resources listed in the table below. More Information about the Technical System Landscape Topic Guide/Tool Quick Link to SAP Service Marketplace Technical description of QIE and the underlying technological components such as SAP NetWeaver Security Master Guide service.sap.com/instguides service.sap.com/security r Administration and Authentication The Quality Inspection Engine (QIE) employs the user management and authentication mechanisms provided with the SAP NetWeaver platform, in particular the SAP Web Application Server ABAP. Therefore, the security recommendations and guidelines for user administration and authentication as described in the SAP Web AS Security Guide for ABAP Technology also apply to QIE. You can find this security guide on the SAP Service Marketplace at sap.service.com/securityguide SAP NetWeaver '04 Component Security Guides SAP Web AS Security Guide ABAP and JAVA. r Management r management for the Quality Inspection Engine (QIE) employs the mechanisms provided by the SAP Web Application Server ABAP, for example, tools, user types, and password policies. For an overview of how these mechanisms apply to QIE, see the sections below. In addition, we provide a list of the standard users required for operating QIE. r Administration Tools The table below shows the tools for user management and user administration in QIE. r Management Tools Tool Detailed Description Prerequisites r and role maintenance with SAP Web AS ABAP (Transactions SU01, PFCG) For more information, see rs and Roles [Extern] (BC-SEC-USR) Quality Inspection Engine (QIE) Security Guide

10 r Types It is often necessary to specify different security policies for different types of users. For example, your policy may specify that individual users who perform tasks interactively have to change their passwords on a regular basis, but not those users who run background processing jobs. The user types that are required for QIE include: Individual users: dialog users are used for QIE Customizing. For more information, see r Types [Extern] in the SAP Web AS ABAP Security Guide. Standard rs QIE does not require any specific standard users. Integration into Single Sign-On Environments The Quality Inspection Engine (QIE) supports the Single Sign-On (SSO) mechanisms provided by the SAP Web Application Server ABAP. Therefore, the security recommendations and guidelines for user administration and authentication as described in the SAP Web Application Server Security Guide [Extern] also apply to QIE. The most widely-used supported mechanisms are listed below. For a complete list, see the link provided below. Secure Network Communications (SNC) SNC is available for user authentication and provides for an SSO environment when using the SAP GUI for Windows or Remote Function Calls. SAP logon tickets The Quality Inspection Engine (QIE) supports the use of logon tickets for SSO when using a Web browser as the frontend client. In this case, users can be issued a logon ticket after they have authenticated themselves with the initial SAP system. The ticket can then be submitted to other systems (SAP or external systems) as an authentication token. The user does not need to enter a user ID or password for authentication but can access the system directly after the system has checked the logon ticket. Client certificates As an alternative to user authentication using a user ID and passwords, users using a Web browser as a frontend client can also provide X.509 client certificates to use for authentication. In this case, user authentication is performed on the Web server using the Secure Sockets Layer Protocol (SSL Protocol) and no passwords have to be transferred. r authorizations are valid in accordance with the authorization concept in the SAP system. Security Assertion Markup Language (SAML) 2.0 SAML 2.0 provides a standards-based mechanism for SSO. The primary reason to use SAML 2.0 is to enable SSO across domains. Quality Inspection Engine (QIE) Security Guide

11 Authorizations The Quality Inspection Engine (QIE) uses the authorizations provided by the SAP Web Application Server. Therefore, the recommendations and guidelines for authorizations as described in the SAP Web AS Security Guide ABAP also apply to QIE. The SAP Web Application Server authorization concept is based on assigning authorizations to users based on roles. For role maintenance, use the profile generator (transaction PFCG) on the SAP Web AS ABAP, and the r Management Engine s user administration console for SAP Web AS Java. Standard Roles QIE does not deliver its own user roles. Standard Authorization Objects The table below shows the security-relevant authorization objects that are used by QIE: Standard Authorization Objects Authorization Objects Field Value Description QIE_INSPDO ACTVT 01, 02, 03, 75 Activity QIE_OBJTYP * Business object type QIE_OWNER * Owning software component QIE_PROCES * Process QIE_AUTHGR * Authority group QIE_IRULE ACTVT 01, 02, 03, 06 Activity QIE_OBJTYP * Business object type QIE_OWNER * Owning software component QIE_PROCES * Process QIE_QLVL ACTVT 01, 02, 03, Activity QIE_OBJTYP * Business object type QIE_OWNER * Owning software component QIE_PROCES * Process QIE_SDRW ACTVT 01, 02, 03, 06 Activity QIE_SDRW_T * Sample drawing type QIE_ELEM ACTVT 01, 02, 03, 75, 85 Activity QIE_E_SCAT * Element subcategory QIE_E_CAT * Element category QIE_E_TYPE * Element type QIE_FIND ACTVT 01, 02, 03, 06 Activity Quality Inspection Engine (QIE) Security Guide

12 QIE_FIN_TY * Finding type Network and Communication Security Your network infrastructure is extremely important in protecting your system. Your network needs to support the communication necessary for your business needs without allowing unauthorized access. A well-defined network topology can eliminate many security threats based on software flaws (at both the operating system and application level), or network attacks such as eavesdropping. If users cannot log on to your application or database servers at the operating system or database layer, then there is no way for intruders to compromise the machines and gain access to the backend system s database or files. Additionally, if users cannot connect to the server LAN (local area network), they cannot exploit well-known bugs and security holes in network services on the server machines. The network topology for the Quality Inspection Engine (QIE) is based on the topology used by the SAP NetWeaver platform. Therefore, the security guidelines and recommendations described in the SAP NetWeaver Security Guide also apply to QIE. Details that specifically apply to QIE are described in the following topics: Communication Channel Security [Seite 12] This topic describes the communication paths and protocols used by QIE. Network Security [Seite 13] This topic describes the recommended network topology for QIE. It shows the appropriate network segments for the various client and server components and where to use firewalls for access protection. It also includes a list of the ports needed to operate QIE. Communication Destinations [Seite 14] This topic describes the information needed for the various communication paths, for example, which users are required for which communication paths. For more information, see the following sections in the SAP NetWeaver Security Guide: Network and Communication Security [Extern] Security Guides for Connectivity and Interoperability Technologi [Extern]es Communication Channel Security Communication channels transfer your business data in all its different forms, therefore, you should protect these channels against unauthorized access. SAP offers general recommendations and technologies to protect your system landscape based on SAP NetWeaver. For information about: Communication security for SAP NetWeaver, see the SAP NetWeaver Security Guide on the SAP Service Marketplace at service.sap.com/securityguide SAP NetWeaver Network and Communication Security. Security aspects for the connectivity and interoperability of SAP NetWeaver, see the SAP NetWeaver Security Guide on the SAP Service Marketplace at Quality Inspection Engine (QIE) Security Guide

13 service.sap.com/securityguide SAP NetWeaver Connectivity Security Guide. Communcation channel security for SAP Exchange Infrastructure (SAP XI), consult the SAP Exchange Infrastructure (SAP XI) Security Guide on the SAP Service Marketplace at service.sap.com/securityguide SAP NetWeaver Component Security Guides SAP Exchange Infrastructure Security Guide. The table below shows the communication channels used by the Quality Inspection Engine (QIE), the protocol used for the connection, and the type of data transferred. Communication Paths Communication Path Front-end client using SAP GUI for Windows to application server Front-end client using a Web browser to application server (SAP GUI for HTML) Application server to application server Protocol d Type of Data Transferred Data Requiring Special Protection DIAG All customizing data Passwords HTTP All customizing data Passwords RFC, XI All application data Passwords and business data DIAG and RFC connections can be protected using Secure Network Communications (SNC). HTTP connections are protected using the Secure Sockets Layer (SSL) protocol. SOAP connections are protected with Web services security. We strongly recommend using secure protocols (SSL, SNC) whenever possible. For more information, see Transport Layer Security [Extern] and Web Services Security [Extern] in the SAP NetWeaver Security Guide. Network Security Your network infrastructure is extremely important in protecting your system. A well-defined network topology can eliminate many security threats based on software flaws (at both the operating system and application level) or network attacks such as eavesdropping. SAP offers general recommendations to protect your system landscape based on SAP NetWeaver. For information about the network security of SAP NetWeaver, see the SAP NetWeaver Security Guide on the SAP Service Marketplace at service.sap.com/securityguide SAP NetWeaver Network and Communication Security. Quality Inspection Engine (QIE) Security Guide

14 A minimum security demand for your network infrastructure is the use of a firewall for all your services provided via the Internet. A more secure variant is to protect your systems (or groups of systems) by locating the different "groups" in different network segments, each protected against unauthorized access with a firewall. (Note: external security attacks can also come from "inside" if the intruder has already taken over control of one of your systems.) For information about access control using firewalls, see the SAP NetWeaver Security Guide on the SAP Service Marketplace at service.sap.com/securityguide SAP NetWeaver Security Guide Network and Communication Security - Using Firewall Systems for Access Control. Communication Destinations The table below shows an overview of the communication destinations used by the Quality Inspection Engine (QIE): None of the destinations listed are delivered. Destination Type Description QIE -> external system SAP XI SAP XI Configuration Guide under Connecting Business Systems with an Integration Engine to the Central Integration Server Creating a Connection Between a Business System and the System Landscape Directory (SLD) External system -> QIE SAP XI SAP XI Configuration Guide, as above All of the users have the necessary QIE authorizations. For more information, see the section Authorizations [Seite 11]. The SAP XI configuration guide is on the SAP Service Marketplace at service.sap.com/instguides SAP NetWeaver Installation SAP XI Data Storage Security The data storage security of SAP NetWeaver and components installed on this base is described in detail in the SAP NetWeaver Security Guide. Quality Inspection Engine (QIE) Security Guide

15 For information about the data storage security of SAP NetWeaver, see the SAP Service Marketplace at service.sap.com/securityguide SAP NetWeaver DB and OS Platform Security Guides. All business data for the Quality Inspection Engine (QIE) component is stored in the system database. This business data is protected by the authorization concept of SAP NetWeaver. Security for Additional Applications There are no relevant third-party applications. Other Security-Relevant Information Web Browser as r Front End To access QIE Customizing with a Web browser (SAP GUI for HTML ) as the user front end, it is necessary to activate Java Script (Active Scripting) to ensure a working user interface. Note that this could conflict with your security policy regarding Web services! Trace and Log Files Trace and log files are written by the individual SAP NetWeaver components. For information about trace and log files in SAP NetWeaver, see the SAP Service Marketplace at service.sap.com/securityguide SAP NetWeaver Security Guide. Within the bounds of these standard mechanisms, the Quality Inspection Engine automatically creates change documents each time a user changes important business data. In addition, you can define that each time a user makes a change in Customizing for QIE, the system creates a change document. Appendix You can find more information about the security of SAP applications on the SAP Service Marketplace, at service.sap.com/security. Security guides are available at service.sap.com/securityguide. Related Information For more information about topics related to security, see the quick links shown in the table below. Quick Links to Related Information Quality Inspection Engine (QIE) Security Guide

16 Content Master Guides, Installation Guides, Upgrade Guides, Solution Management Guides Related SAP Notes Released Platforms Network Security SAP Solution Manager Quick Link on the SAP Service Marketplace (service.sap.com) instguides ibc notes platforms securityguide solutionmanager Quality Inspection Engine (QIE) Security Guide

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