HONEYWELL INDUSTRIAL CYBER SECURITY

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1 Ammar Alzaher 2017 HONEYWELL INDUSTRIAL CYBER SECURITY

2 Agenda Introductions Why Honeywell Solutions Overview Managed Services Cyber Security Lab Risk Manager Secure Media Exchange (SMX) Wrap-up / Q&A 2

3 Speaker Ammar Alzaher is Business development Manager of Industrial Cyber Security for Saudi, Bahrain and North Africa. He carries 10 years of experience in the industrial automation sectors where he worked closely with end users and corporate accounts. Ammar received his BS of Computer Science and Engineering from King Fahad University of petroleum and Minerals, Saudi Arabia. In progress 3

4 Industrial Cyber Attacks & Incidents Are Rising Worm Targeting SCADA and Modifying PLCs Large-Scale Advanced Persistent Threat Targeting Global Energy Virus Targeting Energy Sector Largest Wipe Attack APT Cyber Attack on 20+ High Tech, Security & Defense Cos. Virus for Targeted Cyber Espionage in Middle East Cyber-Espionage Malware Targeting Gov t & Research Organizations Worm Targeting ICS Information Gathering and Stealing Information Stealer Malware Security Bug and Vulnerability Exploited by Attackers Industrial Control System Remote Access Trojan & Information Stealer Threat Perception of Industrial Customers Will Continue to Grow 4

5 Threat Vectors Hackers Criminals Terrorists Software Components Network Components Technology Advances Threat Agents Employees Business Partners Sub-Contractors State Sponsored Natural Disasters Industry Regulations

6 Overview 6 Information Security Cyber Security Cyber Resilience Risk:- Avoid Manage Accept Transfer 2016 by Honeywell International Inc. All rights reserved.

7 Overview 7 Cyber Crimes already cost businesses over $400 Billion/year (BIC) Average cost of a large company data breach is $4,800,000 Juniper research predicted by 2019, the annual cost of data breach will reach $2.1 Trillion Globally (4x 2015) Why is this happening? Years ago, teenagers OR Hacktivists Now days, Funded (Cyber Warriors) Our security technology is very good, Attack our people and processes 2016 by Honeywell International Inc. All rights reserved.

8 Agenda Introductions Why Honeywell Solutions Overview Managed Services Cyber Security Lab Risk Manager Secure Media Exchange (SMX) Wrap-up / Q&A 8

9 Why Honeywell Industrial Cyber Security Industry Leading People and Experience Global team of certified experts with deep experience across all industries Over 1000 successful PCN / Industrial cyber security projects Leaders in security standards ISA99 / IEC62443 / NIST Cybersecurity Framework First to obtain ICS product security certification with ISASecure Largest R&D investment in cyber security solutions and technology Strategic partnerships with best in class security product vendors Industry Leading Processes and Expertise Proprietary methodologies specific for process control environment & operations Best practices developed through 10 years of delivering solutions Comprehensive understanding of unique process control security requirements Industry Leading Solutions Trusted, Proven Solution Provider 9

10 Honeywell s Expertise Industry Leading Certifications CISSP CRISC CISM CISA CCIE CCSP CCNP CCDP CCNAW ISO LI ITSM MCITP PMP VCP Certified Information Systems Security Professional Certified in Risk and Information Systems Control Certified Information Security Manager Certified Information Systems Auditor Cisco Certified Internetwork Expert Cisco Certified Security Professional Cisco Certified Network Professional Cisco Certified Design Professional Cisco Certified Network Associate Wireless ISO/IEC Lead Implementer Information Technology Infrastructure Library(ITIL) Service Manager Microsoft Certified IT Professional Project Management Professional VMware Certified Professional

11 Agenda Introductions Why Honeywell Solutions Overview Managed Services Cyber Security Lab Risk Manager Secure Media Exchange (SMX) Wrap-up / Q&A 11

12 Complete Industrial Cyber Security Solutions Industrial Cyber Security Vulnerability & Risk Assessments Network & Wireless Assessments Cyber Security & Compliance Audits Backup and Recovery Incident Response Planning Incident Response: On Site & Remote Response & Recovery Assessments & Audits Architecture & Design Current State Analysis Secure Design and Optimization Zone & Conduit Separation Continuous Monitoring Compliance & Reporting Cyber Security Risk Manager Industrial Security Information & Event Management (SIEM) Cyber Security Awareness & Training Situational Awareness TECHNOLOGY Endpoint Protection Network Security 12 Policy and Procedures Development Firewall, Next Gen FW Intrusion Detection & Prevention (IDS/IPS) Access Control Industrial Patching & Anti-Virus Industrial Application Whitelisting End Node Hardening Portable Media/Device/USB Security Secure Media Exchange (SMX)

13 The First Step to Security Is Understanding the Current Environment Response & Recovery Situational Awareness Assessments & Audits TECHNOLOGY Architecture & Design Network Security Customer problems solved/needs addressed: Identifying and prioritizing the biggest risks Meeting industry/government regulations and guidelines Finding which systems and devices are the most exposed, and the most vulnerable Prioritizing cyber security efforts for the maximum return Endpoint Protection Honeywell Offerings: Network Assessment Wireless Assessment Security Assessment SL2 (coincidental & intentional attacks using simple means) Security Assessment SL3 (targeted attacks using sophisticated means) Compliance Assessments & Reports 13

14 Critical infrastructure Example of using IEC Security Levels Security level SL 1 Skills Motivation Means Resources Casual SL 2 Generic Low Simple Low SL 3 ICS specific Moderate Sophisticated Moderate SL 4 ICS specific High Sophisticated Extended The SL determines the security requirements ISA 99 / IEC 62443

15 Maturity Indicator levels Maturity level MIL1 MIL2 No formal practices exist Initial formal practices exist but may be performed in ad hoc manner, however they must be performed. MIL3 MIL4 Practices are no longer performed irregular or ad hoc, performance of the practices is sustained over time and are well documented. Overall performance is measured and documented. Practices have been further institutionalized and are now being managed. Polices exist, the organization is fully aware and periodic audits and reviews of all activities are I place to improve and anticipate on new threats. The MIL determines the Maturity Indicator level Cobit / C2M2 15

16 Once You ve Found a Gap, Fill It Response & Recovery Assessments & Audits TECHNOLOGY Architecture & Design Customer problems solved/needs addressed: How to use network design to promote strong security Implementing Zones & Conduits (per IEC 62443) to minimize the impact of an incident Situational Awareness Network Security Endpoint Protection Honeywell Offerings: Network Design & Optimization Services Wireless Design & Optimization Services Cyber Security Design Services Zones & Conduits Documentation of current architecture and security 16

17 Before Assessment (Organic Growth)

18 Assessment Report Examples

19 Cont rol Firewal Status Power Cont rol Firewal Power Status Cont rol Firewal Status Power Cont rol Firewal Power Status Industrial Cyber Security Good Practices Internet Level 4 Level 3.5 Remote Access DMZ (PROD) Proxy / Relay Server Internet Honeywell Managed Service Center IPS Sensor Firewall L3.5 Firewalls Business LAN Remote Users Proxy VPN IPS Sensor Process Control DMZ PCS Historian E-SVR / Collaboration Station Managed Industrial Cyber Security Services Threat Intelligence Next Generation Firewalls Intrusion Detection System Intrusion Prevention System Data Diode Level 3 Level 2.5 Honeywell Managed Services Network Monitoring Performance Monitoring Patch & Update Services Honeywell Virtualization Backup & Restore VM Monitoring Passive Vulnerability Monitoring Dell 01 ICS 201S Dell 02 ICS 202S Dell 03 Dell 03 L3 Routers L2.5 Routers IPS Sensor Passive Security Monitoring Sensors Honeywell Virtualization Backup & Restore VM Monitoring Passive Vulnerability Monitoring Level 3 PCN Advanced Control Systems Security Management PCN Monitoring Blade Chassis Risk Manager Security Information & Event Management (SIEM) Network Performance and Security Monitoring Network Access Control Backup & Restore System Hardening VM Performance Monitoring Domain High Security Policy User Access Control Passive Vulnerability Monitoring Level 2 Experion PKS EPKS R410.x EPKS R430.x ICS 203S ESXi hosts ICS 204S Honeywell FTE Network Experion PKS EPKS R410.x EPKS R430.x ESXi hosts 3 rd Party DCS 3 rd Party DCS Systems OS/Application Vulnerability Management Application Whitelisting ICS USB Protection Anti-Virus / Malware Protection Security Patch Management Level 1 Controllers Honeywell C300 PLC 2015 by Honeywell International Modbus Inc. All rights TCP reserved. SCADA Controllers Honeywell C300 3 rd Party PLC Modbus TCP SCADA Controllers 3 rd Party PLC Modbus TCP SCADA Honeywell MODBUS/TCP Firewall Honeywell Control Firewall

20 Most Threats Come from the Network Response & Recovery Assessments & Audits Architecture & Design Customer problems solved/needs addressed: How to make it harder for the bad guys to get in What to do if/when they do get in TECHNOLOGY Situational Awareness Endpoint Protection Network Security Honeywell Offerings: Network Design Services Firewall Installation & Configuration IPS Installation & Configuration Perimeter Security Management Policy Development 20

21 Soft Systems Are Easy Targets Response & Recovery Situational Awareness Assessments & Audits TECHNOLOGY Architecture & Design Network Security Customer problems solved/needs addressed: Identify which PCs and Servers are vulnerable to threats Determining if the proper access controls are in place (missing critical patches, AV is out-of-date, etc.) Endpoint Protection Honeywell Offerings: Endpoint Hardening Anti-Virus Installation & Configuration Application Whitelisting, Installation & Configuration Device Control Secure Media Exchange (SMX) 21

22 Awareness is Critical Response & Recovery Situational Awareness Assessments & Audits TECHNOLOGY Endpoint Protection Architecture & Design Network Security Customer problems solved/needs addressed: Staying diligent with limited security staff & resources Understanding what s happening, what s at risk, and why Identifying the early-warning signs to prevent incidents Knowing what to do if/when an incident does occur Honeywell Offerings: Honeywell Industrial Secure Connection Honeywell Industrial Protection Management Honeywell Industrial Intrusion Management Honeywell Industrial Intelligence Reporting Honeywell Industrial Risk Manager 22

23 We Have a Problem Response & Recovery Assessments & Audits Architecture & Design Customer problems solved/needs addressed: What do you do when an incident occurs? How do you recover? How do you regain safety and reliability? TECHNOLOGY Situational Awareness Network Security Endpoint Protection Honeywell Offerings: Backup & Restore Services Incident Response Services 23

24 Agenda Introductions Why Honeywell Solutions Overview Managed Services Cyber Security Lab Risk Manager Secure Media Exchange (SMX) Wrap-up / Q&A 24

25 Managed Industrial Cyber Security Services Secure Connection Secure tunnel for services Protection Management Qualified anti-malware files & operating system patches Continuous Monitoring and Alerting Monitoring of system, network & cyber security performance 24/7 alerting against thresholds Intelligence Reporting Weekly compliance and quarterly trend reports Perimeter and Intrusion Management Firewall: Configuration rules + log file review and reporting IPS: Signature update validation + log file review and reporting

26 Agenda Introductions Why Honeywell Solutions Overview Managed Services Cyber Security Lab Risk Manager Secure Media Exchange (SMX) Wrap-up / Q&A 26

27 Industrial Cyber Security Solutions Lab World-Class and Industry Leading Innovation Platform Flexible model of a complete process control network up to the corporate network Cyber Security solutions development and testing Training Platform for Cyber Security Engineers Demonstration lab for customers - Simulate cyber attacks; demonstrate our cyber security solutions

28 Cyber Security Controls and Tools: Examples Security Management Intrusion Protection & Threat Intelligence Application & Endpoint Security Next Generation Firewall Network Security

29 Agenda Introductions Why Honeywell Solutions Overview Managed Services Cyber Security Lab Risk Manager Secure Media Exchange (SMX) Wrap-up / Q&A 29

30 Industrial Cyber Security Risk Manager

31 Assess Your Cyber Security Posture Where do I start? Has something happened that I need to act on? How risky is my system from a security perspective? How can I show that we are improving our security posture? Is my control system up to date? Am I following best practices? When something goes wrong, what should I do?

32 Industrial Cyber Security Risk Manager Developed specifically for industrial environments Proactively Monitor, Measure, and Manage Industrial Cyber Security Risk.

33 Industrial Cyber Security Risk Manager Easy-to-use Interface. No need to be a cyber security expert. Translates complex cyber security indicators into simple measurements Generates accurate measurements of risk that align with industry standards and operational goals. First of its Kind for Industrial Environments Real time assessment and continuous monitoring for improved situational awareness Proactively Monitor, Measure, and Manage Industrial Cyber Security Risk. Vendor neutral Low impact technology won t disrupt operations

34 At-A-Glance Dashboard Interface Risk Level by Source Site Risk Notifications Site Trend

35 Out-of-the-Box Benefits Immediate Improvements. Real-time assessment of information from devices throughout the process control network Translate complex cyber security indicators into simple measurements Prioritize and focus efforts on managing risks Immediate information for ongoing situational awareness

36 No Need To Be Cyber Security Experts Easy-to-use interface allows users to prioritize and focus on most important risks Executives * Map key risk indicators to KPIs * Demonstrate value of cyber security investments Plant Management * Help focus resources on addressing threats * Provide updates on the site s security posture Control Systems Engineers * Track / monitor assets according to different zones * Understand how possible attacks might disrupt operations

37 Why Risk Manager?! Honeywell Risk Manager SIEM / Log Manager Vulnerability Scanner Network Monitor People / Staff Assesses Risk Detects Threats Detects Vulnerabilities Safe for ICS Context of ICS Built for ICS/OT Proactive Real-time SIEMs look for evidence of security threats, primarily in logs Vulnerability scanners probe PCs for known vulnerabilities in applications Network monitors look at network behavior and information flow Dedicated staff can measure risk by doing manual data collection, analysis and risk assessment

38 Agenda Introductions Why Honeywell Solutions Overview Managed Services Cyber Security Lab Risk Manager Secure Media Exchange (SMX) Wrap-up / Q&A 38

39 Introducing Secure Media Exchange (SMX) An Industrial Cyber Security Innovation from Honeywell 2017 by Honeywell International Inc. All rights reserved.

40 USB Security A Persistent Challenge for Industrials 2017 by Honeywell International Inc. All rights reserved.

41 SMX How It Works in Your Plant When a contractor checks into the plant, he/she inserts his/her USB into the SMX Intelligence Gateway, which: Inventories the drive Verifies inventories against Honeywell s Advanced Threat Intelligence Exchange (ATIX) Analyzes Unverified files Verifies & then checks in the device The contractor works with the checked in removable media, on Windows devices with SMX Client Software Suite. These Windows devices are: Protected against malicious USB devices Able to log USB device and file activity Only able to read checked in removable media ATIX No connection to the customer s plant. Private connection to the ATIX for constant detection updates, patches, etc. The contractor is able to complete work and check out the USB upon leaving the facility The files are checked out and can be used outside plant 2017 by Honeywell International Inc. All rights reserved.

42 Secure Media Exchange (SMX) Prohibits malware from being propagated via removable media Evergreen threat information reduces potential attack window Prevents unverified files from being read on Windows hosts Allows administrator to understand potential sources of malware (i.e., who is attempting to bring infected media to site) Secures open USB ports from non checked devices like smart phones and other removable media Easy to deploy and use Modernizes plant security as part of daily site check in process Logs removable media usage throughout the site and when used with Industrial Cyber Security Risk Manager, related reporting is available Built for industrial environments 2017 by Honeywell International Inc. All rights reserved by Honeywell International Inc. All rights reserved. Extend Industrial Plant Protection to Removable Media/USBs

43 SMX Benefits Prohibits malware from being propagated via removable media Verifies files on removable media for malware. Prevents infected and suspect files from being accessed on Windows devices. site Prevents unverified files from being read on Windows hosts Renders media from uncontrolled devices as unreadable to prevent spread of malware Evergreen threat information reduces potential attack window Removable media is verified against evergreen threat intelligence, not waiting on an individual to update signatures Alerts detect outbound threats and log outbound file transfers Logs event when removable media contains malware upon check out (i.e., media infected at plant after being verified by SMX at check in) Modernizes plant security Allows plant personnel and service providers to verify and use removable media as part of daily site check in process, enforcing corporate policies IEC compliant Securely connects to the cloud for threat updates, without exposing the plant to any risk of network threats 2017 by Honeywell International Inc. All rights reserved.

44 SMX Use Cases: Enforcing Policy Use Case Device & Media Type Outcome 1 Service provider tries to use USB that is not verified & checked in Protected Server Unapproved device types USB Blocked Media on drive unreadable 2 When a user has infected file that is found during check in Protected Server Malicious file quarantined USB File Blocked File on drive unreadable 3 Bad actor tries to use USB with infected media, that is not verified & checked in Protected Server Malicious USB device USB Blocked Media on drive is unreadable 4 Service provider s activities with USB, that is verified & checked in, can be viewed by SMX administrator after check out Protected Server USB file transfer activity USB/User activity is logged 5 Logs odd USB behavior, such as repeated attempts to use quarantined files Protected Server Odd USB behavior Anomalous behavior with USB is logged 2017 by Honeywell International Inc. All rights reserved.

45 SMX Use Cases 2017 by Honeywell International Inc. All rights reserved.

46 Why Honeywell Industrial Cyber Security Industrial Cyber Security Experts Global team of certified industrial Cyber Security experts 100% dedicated to industrial cyber Security Experts in process control cyber security Leaders in security standards ISA99 / IEC62443 / NIST Beyond Honeywell control systems, can cover entire operations infrastructure Proven Experience 10+ years of industrial cyber security 1,000+ successful industrial cyber projects 300+ managed industrial cyber security sites Proprietary cyber security methodologies and tools Maintain a robust security posture with Managed Services offerings Investment and Innovation Comprehensive portfolio, from services to advanced risk medication solutions Continued R&D investment in industrial cyber security Integrate best in class and vetted security solutions, such as Palo Alto Networks, McAfee, Cisco, Bit9, Tofino Industry first Cyber Security Risk Manager State of art Industrial Cyber Security Solutions Lab 2017 by Honeywell International Inc. All rights reserved.

47 Contacts Safdar Akhtar Director Business Development ME, Africa and Asia Cell: Ammar Alzaher Business Development Manager KSA, Bahrain, North Africa Cell: Mike Spear Global Operations Manager Phone: +1 (770) Cell: +1 (678) Alex Shvidun Sr. Technical Manager ME Cell: Follow us: Blog: Bulletin Board: Website:

48 Thank You Honeywell Industrial Cyber Security

49 APPENDIX 49

50 What Makes the Secure Connection Secure? Architecture: Relay Server L3.5 ( DMZ ) & Secure Service Node L3 - Supports the ISA99 concepts of zones & conduits, authentication, security logging, input validation and system integrity checks - Work together for hardened PCN communications security Two-Factor Authentication - Validated both ways verify really Service Center and really customer site - Utilizes unique fingerprints, Honeywell generated security certificates (not 3rd party), proprietary security certificates and security keys for verification Secure, Encrypted Tunnel for Communications (VPN) - Encrypted communication uses licensed SSL - Tunnel can only connect to Honeywell s Managed Security Service Center - Communications not visible on corporate side encrypted; Wire Shark will tell you nothing Customer Controlled Connection & Security Policies - Tunnel can only be initiated by Site s Secure Service Node - Permissions can be set per device, person, and/or time, or system wide Fully Audited Recording & Reporting of Actions - Replay will show display and mouse movements of session 50

51 Secure Connection Architecture Level 4 Level 3.5 DMZ Level 3 Level 2 Level 1 Experion Server Windows TM Patch Mgmt Server (WSUS) EST Anti- Malware Server Secure Service Node Industrial Site Relay Server Corporate Proxy Server SSL Encrypted, Two-Factor Authenticated Communication Connects to Managed Security Service Center ONLY Connection Initiated by Site Secure Service Node Managed Security Service Center Communication Server Application Servers Operator Controls DMZ Domain Controller ACE Engineering Controls CORPORATE ESF Domain Controller 3 RD Party Apps Experion Server eserver Terminal Server Corporate Router Internet Encrypted communication through corporate network provides additional security 51 Database Servers Relay Server isolates ICS/PCN ensuring no direct communication between Level 3 & Level 4/Corporate Network Restricts unauthorized ICS/PCN nodes from sending or receiving data DMZ

52 Two-Factor Authentication Encrypted Certificate Site Secure Service Node Fingerprint 1 Key to Read Certificate Site Initiates Tunnel (VPN) 2 Key to Read Certificate Encrypted Certificate Machine to Machine 1 2-1) Site verifies it is connecting to Honeywell - 2) Honeywell verifies it is connecting to site - SSL encrypted tunnel (VPN) created - Certificate based (encrypted), keys needed to decrypt - User passwords initiate tunnel 52

53 Utilize the Secure Connection for 3 rd Party Control Site Optional service Honeywell requests tunnel Authorized contractors sent a registered dynamic token generator - Generates single-use passwords used as part of login process No modification of corporate firewall is required Secure Service Node polices set permissions 3 Site policies define 3 rd party access & actions Session actions are recorded and stored 1 Entire session recorded and stored Contractor login with one time password 2 3 rd Party Contractor Honeywell provides SafeNet dynamic token 53

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