2018 GLOBALSCAPE TRAINING OVERVIEW

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1 2018 GLOBALSCAPE TRAINING OVERVIEW

2 TABLE OF CONTENTS COURSE... 3 EFT ESSENTIALS COURSE...4 EFT ADMINISTRATOR COURSE... 5 EFT ADMINISTRATOR COURSE (CONT.)... 6 EFT AUTOMATION COURSE... 7 EFT SECURITY COURSE...8 EFT AWE ESSENTIALS COURSE... 9 EFT AWE ADVANCED COURSE EFT INTEGRATION COURSE...11 EFT INSIGHT COURSE...11 EFT BAM ESSENTIALS COURSE...12 EFT SERVER MIGRATION TOOLS COURSE...13 EFT WEB-BASED ADMIN ESSENTIALS COURSE...13 KENETIX ESSENTIALS COURSE Globalscape Training Overview 2

3 COURSE Certification Name EFT Administration Certification Package EFT Professional Certification Package Course Name EFT Administrator Course EFT Automation Course EFT Security Course EFT AWE Essentials Course EFT Essentials Course EFT AWE Advanced Course EFT Integration Course EFT Insight Course EFT BAM Essentials Course EFT Server Migration Tools Course EFT Web-based Admin Essentials Course Kenetix Essentials Course Duration 2 days 1 day 1 day 1 day 1 day 2 day 1/2 day 1/2 day 1/2 day 1/2 day 1/2 day 1/2 day Introduction to EFT Server Administration Managing Connections EFT Web Based File Sharing Web Transfer Client Administration Sharing Files and Folders EFT Event Rules Overview EFT Event Rules Logic EFT Event Rules Actions EFT Security Introduction EFT Security Configuration EFT Security Access Control List EFT & AWE Automation Introduction to EFT EFT & AWE Automation Introduction to EFT Integration AWE Fundamentals AWE Fundamentals File Transfers API AWE Flow control Managing Connections EFT AWE Flow Control EFT Management COM API EFT Insight Introduction EFT Insight Installation and Configuration EFT Insight Administration BAM Introduction BAM User Operations BAM Administration EFT Utils Introduction EFT Utils Installation & Configuration EFT Utils Use Cases EFT WebAdmin Introduction EFT Web Admin Installing and Configuring EFT Web Admin Administration Introduction to Kenetix Triggers Connector Anatomy & Logic Agenda User Account Management Module VFS HSM Module Workspaces Administration Sending files using Outlook Add-in EFT Outlook Add-in Administration EFT Event Rules Best practices EFT Debugging Event Rules EFT Event Rules integration EFT Security Encryption EFT Security Auditing EFT Security Best Practices AWE File operations AWE File Transfers User Account Management Basic Automation Event Rules Web Based File Sharing AWE File Operations AWE File Transfers AWE Files Transformation EFT Management API EFT VFS-Windows FS as Integration Point Process Integration & Automation EFT Insight Operations EFT Utils Feature Review EFT Utils Use cases EFT Utils Export EFT Web Admin Managing EFT Configuration Integration Using Connectors Connectors Development Kenetix Connector Logic AS2 Module Desktop Clients Sharing Files and Folders AWE Integration EFT Utils Import Connector Application Life Cycle DMZ Gateway Mobile Transfer Client Sharing Files Using Outlook Add-in AWE Logging and Monitoring EFT Utils Sync EFT HA Module Accelerate Module Desktop Clients AWE Best practices Troubleshooting EFT Mobile Transfer Client Administrators Operations Support Development Security Architects Users Management 2018 Globalscape Training Overview 3

4 EFT ESSENTIALS COURSE The EFT Essentials Course provides high-level information for everyday administrative guidelines, user account control, and End-User web and non-web clients for file exchanges. Understand Basic Administration, configuration, and monitoring of EFT User Account administration Use EFT admin console Define and configure Permissions and Virtual File System (VFS) Understanding Authentication and Protocols configuration How to create Virtual Directories and why would they be used Use EFT clients Monitor the EFT system 1 day Users Partners End users Management Project Managers CIO / CTO None Module 1: Introduction to EFT File Transfer Technologies MFT technologies Capabilities File Transfer Automation Deployment Scenarios EFT Modules Features Purpose of EFT Architecture IPv6 Virtual Machines Unicode IDN Module 2: Managing Connections to EFT Protocols FTPS PASV port range SFTP HTTPS FIPS UTF-8 Monitor inbound/outbound transfers in real time Configuring Site security File Transfer Reporting Module 3: User Account Management EFT accounts Settings Templates Settings Permissions Groups Set Limits Module 4: Using Web Transfer Client Exchange files using EFT over HTTP or HTTPS using a Web browser Sharing data using Workspaces Sending files securely (web & outlook add-in) Module 5: Web Based File Sharing Introduction Accessing WTC Password Reset File Management & Filtering Generate logs Module 6: Sharing Files and Folders Introduction Workspaces Workspaces Invitations Notifications Permissions Transactional Workspaces Activity Reports Interface Drop-off Portal Module 7: Sending files using Outlook Add-in Configuration EFT Outlook Add-In Sending files Mail Profiles with Multiple Accounts Activity Reports Module 8: Desktop Clients Transferring files using CuteFTP Transferring file using scclient Module 9: Mobile Transfer Client Introduction to Mobile Transfer Client Transferring files with MTC 2018 Globalscape Training Overview 4

5 EFT ADMINISTRATOR COURSE The EFT Administrator Course provides full coverage for everyday administrative guidelines, user account control, management, reporting and module configuration, troubleshooting. After successfully completing this course, students should be able to: Installing, upgrading, and activating EFT Administration, configuration, and monitoring of EFT Creating and managing user accounts Troubleshooting connection issues The Event Rule system Custom commands Ways to log and track issues Limitations of using the administration interface Copying and creating backups of configuration files Navigating the VFS system Identifying permissions on the VFS tab using GS Auth/LDAP/ODBC AD authentication permissions and how they work Creating virtual directories and why they are used Troubleshooting login issues for user and/or administrator accounts EFT clients 2 Days None Module 1: Introduction to EFT File Transfer Technologies MFT technologies Capabilities File Transfer Automation Deployment Scenarios EFT Modules Features Purpose of EFT Architecture IPv6 Virtual Machines Unicode IDN Module 2: Server Administration Installation (MSI and silent installer) Update Process Administration Interface Profiles for Remote Access Authentication Globalscape Authentication Windows Active Directory (NTLM/AD) Authentication LDAP ODBC RADIUS SAML (WebSSO) SMS authentication RSA SecurID CAC Forensics Reports Admin Management & Delegated Administration Viewing Server Statistics Stopping the EFT Server Service User Database Refresh Interval Changing the Server Listening IP Address and Port Backup & Restore Module 3: Managing Connections to EFT File Transfer Technologies Protocols Configuration FTPS PASV port range SFTP HTTPS FIPS UTF-8 Monitor inbound/outbound transfers in real time Configuring Site security File Transfer Reporting 2018 Globalscape Training Overview 5

6 EFT ADMINISTRATOR COURSE (CONT.) Module 4: User Account Management EFT accounts Settings Templates Settings Permissions Groups Set Limits Module 5: VFS Virtual folders and Access to remote servers Home Folders Permissions Groups EFS Module 6: HSM Module EFT PCI Sites Stricter security settings Expire inactive accounts Expire passwords Expiration reminder Data sanitization Reporting PCI DSS monitor PCI DSS report PCI DSS compensating controls (CCs) Module 7: AS2 Module Introduction to AS2 How EFT Supports AS2 AS2 Authentication Multi-directional AS2 Transactions Exchange structured business data securely using the HTTP or HTTPS protocol. Module 8: DMZ Gateway Introduction to DMZ Gateway Installing and Configuring DMZ Gateway Administering DMZ Gateway Profile Management IP Access Management Module 9: EFT HA High Availability Overview Deployments Server Drain, Maintenance, Auto-Restart Unicast vs Multicast High Availability Message Queuing Installing and Upgrading EFT in HA cluster HA Troubleshooting Load Balanced Folder Monitor Performance Tuning in EFT NAS Storage in HA mode Mirroring EFT HA Cluster to an another Cluster Changing Path to Shared configuration folder Module 10: Web Based File Sharing Introduction Exchange files using EFT over HTTP or HTTPS using a Web browser Accessing WTC Password Reset File Management & Filtering Generate logs Module 11: Web Transfer Client Administration Configuring WTC Localization Settings Disabling CRC Terms and conditions Customizations Module 12: Sharing Files and Folders Introduction Workspaces Workspaces Invitations Notifications Permissions Transactional Workspaces Activity Reports Interface Drop-off Portal Module 13: Workspaces Administration Workspaces Permissions Workspaces related variables Workspaces conditions Module 14: Sending files using Outlook Add-in Configuration EFT Outlook Add-In Sending files Mail Profiles with Multiple Accounts Activity Reports Module 15: Sending files using Outlook Add-in EFT Outlook Add-in Configuration Module 16: Desktop Clients Transferring files using CuteFTP Transferring file using scclient Module 17: Mobile Transfer Client Introduction to Mobile Transfer Client Transferring files with MTC Module 18: Accelerate Module Introduction to the Accelerate Module Configuration and Deployments Scenarios Acceleration using Even Rules Using scclient Module 19: Troubleshooting EFT Inbound Error Logs Outbound Error logs ARM schema and results WTC Error Messages Event Rules 2018 Globalscape Training Overview 6

7 EFT AUTOMATION COURSE Learn how to leverage EFT Automation features to automate secure file transfers task, minimize and leverage all features that EFT offers. Learn how to build and test automation rules for your organization. 1 days Understand Event Rules Triggers Understand Event Rule logic all actions Be able to write your own rules to exchange files Retrigger/Restart file Transfers Review best practices for event rule creations Manage and Monitor flow control of your rules Debug and test event rules EFT Administrator Course Module 1: Event Rules Overview Introduction of Event Rules Automation Engines EFT and AWE Event Rules Triggers AS2 Events Connection Events File System Events Operating System Events Server Site Events User and Workspaces Even Rule flow control and order of execution Module 2: Event Rules Logic Hot Folders & Folder Sweep Condition Logic Context Variables Module 3: Event Rules Actions Offload and download PGP Operations File & Folder Operations Web Services Clean up Backup Server Configuration Stop processing Compress/Decompress Custom Commands & Advanced Workflows execution Integration with Antivirus and DLP Generate Reports Module 4: Event Rules Best practices Event Rules Best practices Folder Monitor vs On File upload Synchronous vs Asynchronous Execution Creating Context Variables Passing Context variables between Automation Engines Custom Logging with Windows Event Log Module 5: Event Rules in HA Load balancing Event rules execution Making resilient actions Module 6: Debugging Event Rules Event rules Logs Reports and ARM tables Import/Export Rules Module 7: Event Rules integration Invoke Event rules via Web services Using file system as queue for processing files 2018 Globalscape Training Overview 7

8 EFT SECURITY COURSE This course you will learn how security is implemented in EFT, this course is intended for individuals that are related to the security team and want to learn about the security options from EFT. This course covers from the basics on the security concepts to advance security configuration that allows organization to achieve compliance and governance of their file transfers. Understand security concepts for file transfers technologies Identify potential security configurations to be in compliance with industry standards Review overall architecture and application security aspects Understand encryption features Review and audit configuration and activity Learn EFT security best practices 1 day None Module 1: EFT Security Introduction Introduction Module 2: EFT Security Configuration Configuration Networking Security Firewall DMZ Configuration Module 3: EFT Security Access Control List File System Permissions Windows vs User accounts Security Settings Users authentication User accounts Password storage Module 4: EFT Security Encryption SSL SSH PGP EFS FIPS Authentication Type Concepts RADIUS RSA SAML CAC Module 5: EFT Security Auditing Logs and Auditing Database ARM tables Retention Period Logs Report Generation Admin Reporting File Transfer reporting Custom Reports Automation PCI Module 6: EFT Security Best Practices Best Practices Account Security Setting Domain Accounts 2018 Globalscape Training Overview 8

9 EFT AWE ESSENTIALS COURSE Learn the basics on how to use advanced workflow module to with current business processes. Understand the basic concepts as well the IDE and some of the most useful actions that can help your organization automating process. Learn AWE IDE and its basic UI elements Understand how EFT and AWE work together Learn basic concepts like Logic and Flow, tasks, variables and loops Learn basic common tasks for File Operations and transfers 1 day EFT Automation Course Module 1: EFT Administrator Course Introduction Course Agenda Accessing the lab environment Related Courses Module 2: EFT & AWE Automation Engine Integration EFT Server Components EFT Architecture EFT event rules, conditions and actions Module 3: AWE Fundamentals AWE Basics AWE Key concepts Text Manipulation Expressions Module 4: Flow control If and flow conditions Loops Timers Waits Module 5: File operations File operations (read, write, move, copy) Split, Join files Folder operations Module 6: File Transfers FTP Transfers HTTP transfers 2018 Globalscape Training Overview 9

10 EFT AWE ADVANCED COURSE Understand advance concepts for AWE module form how to use advanced workflow module to with current business processes to advanced concepts like integration with existing systems. Targeted to audience that wants to learn inside out all the features and capabilities of the AWE module Learn AWE IDE and its basic UI elements Understand how EFT and AWE work together Learn basic concepts like Logic and Flow, tasks, variables and loops Learn basic common tasks for File Operations and transfers Learn advanced concepts like string manipulation, search, and dates Understand how to integrate with Web Servers Implement simple text file transformations Understand mechanism for Integration with other Systems Learn how to debug and use Error handling Understand Logging and Monitoring Advanced workflows Understand Best practices for coding workflows 2 days EFT Automation Course Module 1: EFT Administrator Course Introduction Course Agenda Accessing the lab environment Related Courses Module 2: EFT & AWE Automation Engine Integration EFT Server Components EFT Architecture EFT event rules, conditions and actions Module 3: AWE Fundamentals AWE Basics AWE Key concepts Text Manipulation Expressions Module 4: Flow control If and flow conditions Loops Timers Waits Module 5: File operations File operations (read, write, move, copy) Split, Join files Folder operations Module 6: File Transfers FTP Transfers HTTP transfers Module 7: Files Transformation Use XML files Excel File AWE Crypto and Compression Module 8: Integration Database Web Services MSMQ HTTP REST API Advanced integration DDE, DDL and BASIC script Terminal Session (Telnet, SSH) Run commands (EXE) Active Directory Exchange IM Twitter Module 9: Logging and Monitoring Windows Event Log Print SNMP Write to logs files (write, rotate filenames) EFT + AWE verbose logging Module 10: AWE Best practices Coding Best practices Error Handling Loops Context variables AWE vs Custom commands Actions Arrays Double quotes strings for Case/if actions 2018 Globalscape Training Overview 10

11 EFT INTEGRATION COURSE How to interact with EFT directly from your own custom applications using a COM-enabled programming language and integrated development environment (IDE). EFT INSIGHT COURSE The EFT Insight course provides a full deep dive into EFT insight module, covering from the installation and configuration to its configuration for the day to day usage. Understand how EFT can be integrated with other systems Learn different API and methods of integration Understand Enterprise Architecture Implementations, such as SOA, Publisher/ Subscribers, Bus, etc Explore client side APIs ½ day Module 1: Introduction to EFT Integration EFT Integration Design Architectures Use cases Module 2: File Transfers API EFT Transfer Engine API EFT VFS - Windows FS as Integration Point EFT File/Folder Operations CuteFTP COM API Module 3: EFT Management API EFT Workspace API EFT COM API EFT ODBC Auth as Integration Point Module 4: Process Integration & Automation EFT Invoke Event Rule Web Services EFT ARM as Integration Point EFT AWE Integration Points EFT Web Services Action EFT Custom Commands (EXE), PowerShell, VBS, C# Learn how to install and configure EFT Insight Understand EFT Insight administration and configuration Learn how to monitor critical data flows Understand Automated expectations of business critical process Segregate data access Consolidate data from cluster deployments 4 hours Users Partners End users Management Project Managers CIO / CTO EFT Administrator Course or EFT Essentials Course EFT Insight Introduction EFT Insight Installation and configuration EFT Insight Administration EFT Insight Operations EFT Administrator Course EFT Automation Course EFT AWE Advanced Course 2018 Globalscape Training Overview 11

12 EFT BAM ESSENTIALS COURSE The EFT BAM Essentials course provides a full deep dive into EFT BAM module, covering from the installation and configuration to its configuration for the day to day usage. Learn how to install and configure EFT BAM Understand BAM administration and configuration Configure Partners/Applications and Solutions Understand concepts and how to leverage SLAs dashboards and Transactions Learn about Subscriptions and Notifications Use Reports 4 hours Administrator (System, User, File Transfer, Users Partners End users Management Project Managers CIO / CTO EFT Administrator Course or EFT Essentials Course Introduction to Globalscape BAM User operations Working with the Dashboard Working with Partners Working with Applications Working with EFT Server Transactions Working with Mail Express Server Transactions Working with Solutions Working with Subscriptions Working with Service Level Agreements - Expected Files Working with Notifications Working with Reports Administration Installing and configuring Globalscape BAM Creating Partners Creating Applications Creating Solutions Working with Dashboard Working with EFT Server Transactions Working with Mail Express Server Transactions Creating Service Level Agreements - Expected Files Creating Subscriptions Creating Notifications Security - Access Control Reports 2018 Globalscape Training Overview 12

13 EFT SERVER MIGRATION TOOLS COURSE The EFT Server Migration Tool course provides a detailed training of the EFT Utilis (a.k.a Sync tool) to users on how to use the tool and some of its typical use cases for migrations or synchronization. EFT WEB-BASED ADMIN ESSENTIALS COURSE The EFT Web-based Admin Essentials course provides a full coverage how the EFT Web Admin Interface, from how to install and configure, to its day to day usage and deep concepts for operations. Understand all features options and configuration parameters of the migration tool. Explore different uses cases where sync tool can be used for your organizations Exercise and familiarize with exports, imports and synchronizations. 4 hours EFT Administrator Course EFT Automation Course Introduction Installation & Configuration Use Cases Feature Review Use cases Export Import Synchronize Understand how to install and configure EFT Web Admin Learn about its features Learn about different use cases and typical deployments. 4 hours Users Partners End users Management Project Managers CIO / CTO EFT Administrator Course or EFT Essentials Course Introduction Installing and configuring Administration Managing EFT configuration 2018 Globalscape Training Overview 13

14 KENETIX ESSENTIALS COURSE The Kenetix Essentials course provides to users a full view of the structure of Globalscape ipaas for Automation and Integrations Kenetix, explore the anatomy of the FLOs and how to leverage existing connectors to achieve faster integrations with other systems. Additionally, understand deeper concepts for connector development. Understand Kenetix Platform Learn how to use connect and integrate data to other systems Expose current business data as API to be consumed by other business processes Understand how to create custom connectors Explore the connectors application life cycle. 4hours None Introduction to Kenetix Triggers Connector Anatomy & Logic Integration using Connectors Forms API Endpoints / HTTP FLOs Error Handling Connectors Development What is a connector Connector Anatomy Authentication UI Elements Core Functionality How do connectors Work Forge What is Forge Connector Application life cycle Sharing FLO Import/Export FLO 2018 Globalscape Training Overview 14

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