BEST PRACTICES FOR SELECTING A WEB APPLICATION SCANNING (WAS) SOLUTION

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1 GUIDE BEST PRACTICES FOR SELECTING A WEB APPLICATION SCANNING (WAS) SOLUTION CONTINUOUS SECURITY

2 With attackers getting more sophisticated every day, manual methods of locating and testing web-based apps are no longer enough. The right Web Application Scanning (WAS) solution can help you systematically: discover web apps running in your network, determine whether or not they are vulnerable to attack, understand how to fix them, and protect your business while fixes are being implemented. With today s automated, highly-accurate technology, you can now test all of your apps in development, QA and production whether you have a handful or many thousands. This checklist of best practices will save you time and help you understand what to look for when selecting a WAS solution. 2

3 WEB APPLICATION SCANNING - ARCHITECTURE Is it a software product or a Cloud service? WAS software products that you install in your network require you to acquire, configure, and manage servers, do backups and handle patch updates. In contrast, modern Cloud-based WAS solutions (sometimes called software-as- a-service or SaaS): Don t lock you in with up-front investments in equipment. Don t require ongoing updates, database backups, etc. Can be used immediately from your browser. Scale easily to handle new apps, users and locations. Have costs that are more predictable. Enable results to be stored in an objective, tamper- resistant way for audits. Can it scan apps wherever they re deployed? Today s WAS solutions should be used throughout the lifecycle of your applications in development, testing, and production. Modern WAS solutions enable you to scan and track all of your apps, internal as well as Internet-facing, so that you can use a single tool everywhere and get a consolidated view of security across all of your applications. Can multiple people use it at the same time? Modern WAS systems provide information about different applications to different people all at the same time. It s very important to look for WAS solutions that are easy to use and that allow multiple users to safely scan and report simultaneously, without interfering with each other. How does it handle multiple locations? This is one of the big ways in which WAS approaches differ: On-premise products: WAS software that you install yourself uses your internal corporate network to reach each of the applications being scanned. This can create bottlenecks in slower, congested portions of your network or when scanning through firewalls to reach apps on the Internet. Basic software-as-a-service: Some limited WAS services can only check external, Internetfacing apps. Cloud services: Modern WAS solutions delivered from the Cloud are specifically designed to scan applications in many locations at once. These solutions use secure, remotelymanaged scanner appliances (either physical boxes or virtual machines) that can be placed in different portions of your network to make internal scanning efficient and minimize the impact on your other systems. Does it integrate with other systems? Web application scanners can be a crucial source of security intelligence for other security and compliance systems. Look for WAS solutions that can be used with popular Web Application Firewalls (WAFs) and that have robust APIs for integrating with your security information and event management (SIEM) or risk management (ERM) solutions. 3

4 Can it protect my web apps with integrated Web Application Firewall? Detecting web application vulnerabilities is the first step, but organizations need a way to instantly protect against exploitation of the identified vulnerabilities. WAF includes customizable event response, helping customers evaluate and create exceptions to web events to better prioritize and mitigate vulnerabilities. Combining WAF security rules and policies with WAS data addresses web application security threats, making it one of the first end-to-end web application security services. WEB APPLICATION SCANNING DICOVERY AND VULNERABILITY SCANNING What are the top features to look for? Web application scanners examine, probe and analyze responses from your applications, checking for potential vulnerabilities. Look for WAS solutions that: Automatically discover undocumented and previously unidentified apps. Organize apps into groups for scanning and reporting. Scale seamlessly from a few apps to thousands. Provide continuous progressive scanning to enable test continuation and prioritize testing new functions. Scan according to specific schedules you can set. Log into apps using multiple forms of authentication. Efficiently scan apps in different parts of your network. Identify vulnerabilities according to guidelines such as the OWASP Top 10. Find malware hidden inside your applications. Help you prioritize which vulnerabilities to fix first. Can be used across development, QA and production. Can be used by multiple people without interference. Can it discover undocumented and previously unidentified web apps? Web applications can potentially appear on your network unexpectedly, and can be forgotten just as easily. For true security, you need to find unofficial or lost applications hiding in your environment. Look for WAS solutions that can search your internal and Internet-facing networks to discover and catalog all of your applications. How accurate is the it? Accuracy is crucial. A missed vulnerability can leave you open to attack; conversely, invalid issues ( false positives ) will waste your IT resources. Test with apps that are representative of your own technologies and environment. 4

5 Is it scalable? Over time, you can expect the number of web apps you use to grow. Larger organizations, especially, should look at WAS solutions that are fast enough and efficient enough to handle thousands of applications, spread across hundreds of locations. Can multiple apps be managed and scanned at once? Advanced WAS solutions allow you to configure, scan and report on groups of apps together so that you can manage security consistently across all of your web applications. Can scans be run automatically even continuously? While WAS solutions should always give you the ability to manually launch a scan, their real power comes from automation. You should be able to configure scans for all your apps in one place and have those scans start and stop according to schedules that you specify (such as during maintenance windows) for even to repeat continuously. Solutions should also provide scanning that prioritizes new pages from scan to scan, and continues testing where it left off if the previous scan was not completed. Can control of apps be distributed among users? Modern WAS solutions are specifically designed so that different groups of users can independently control and view the scans and reports of their own applications. Which vulnerabilities does it look for? The best WAS solutions use industry-standard sources of vulnerabilities such as the Open Web Application Security Project (OWASP), the Web Application Security Consortium (WASC), and MITRE s Common Weakness Enumeration (CWE). Look for WAS solutions that can automatically detect risks such as SQL injection, cross-site scripting (XSS), cross- site request forgery (CSRF) and URL redirection. Can it use authentication for deeper scanning? Many apps require users to log in to use the full functionality of the application. To test such applications, a WAS solution must be able to log in as if it were an actual user, whether through a simple form, a multi-step interaction, or another authentication mechanism. The best WAS solutions have you simply supply a username and password that the scanner automatically uses wherever needed. For situations in where such insertion isn t possible, advanced scanners let you record a user logging in and then replay those same actions. 5

6 Can the WAS detect malware in applications? Attackers often upload malware into legitimate applications in order to infect other users. Look for WAS solutions can test for malicious content (especially new zero-day attacks that can slip by traditional signature-based defenses). Does the WAS protect scan results for audits? Auditors will question (and likely reject) vulnerability data that can be manipulated by your organization. Make sure the WAS solution stores vulnerability data away from users for example, in the Cloud to prevent tampering. WEB APPLICATION SCANNING REPORTING Are vulnerabilities prioritized in reports? Advanced WAS solutions can rank vulnerabilities by severity, based on industry standards such as OWASP, WASC, and CWE. This can help you efficiently determine how and when to address each issue, which is particularly important for complying with mandates that require proof that severe vulnerabilities are being promptly identified and fixed. Does the WAS give you a continuous view across scans? To avoid revisiting old issues, look for WAS solutions that track whether each vulnerability found is: new, being worked on, already fixed, or accepted as not worth fixing. In addition, advanced WAS solutions provide differential reporting that highlights changes from one scan to another. Can you report on multiple applications at once? While all WAS products allow you to examine the results of individual scans, look for solutions that can report across many or all of your apps at once so that you can understand your overall security automatically. Can reports be customized to multiple audiences? To properly fit with your organization s way of operating, look for modern WAS solutions that allow reports to be extensively customized to different audiences and needs for example, providing scorecards to executives and details to IT teams. 6

7 Can you mark vulnerabilities as accepted? Some vulnerabilities are more risky to fix than to leave alone. Look for WAS solutions that let you accept specific vulnerabilities and not flag them as open issues on reports. Can data from penetration testing be reported alongside automated scan results? Sometimes, it can be useful to dive deeply into particular application vulnerabilities using interactive penetration testing tools. The most common pentesting software, Burp Suite, is often used to see what information could be compromised. Newer, automated WAS solutions work with penetration testing tools to capture and store results that are obtained manually. This allows vulnerability information from all sources to be stored, organized, viewed, and managed by web application, providing a consolidated view of application security. WEB APPLICATION SCANNING REMEDIATION Does it guide you in fixing vulnerabilities? Best-in-class WAS solutions provide information with each vulnerability to help you understand the underlying cause of potential problems and what you can do to fix them. Can it be used to debug apps during development without affecting production versions? Scanning applications during development significantly lowers the risk that vulnerabilities will appear when the app goes into production. Make sure your WAS solution allows different versions of an application to be scanned and managed by different users so that your developers can test without impacting the scanning of your production systems. Does it work with Web App Firewalls (WAF) to protect your apps with virtual patches? The point of finding vulnerabilities is to protect against them. But, development resources aren t always available immediately and rolling changes into production can take days or weeks. You may even find issues in code that you don t control. Fortunately, security technologies such as Web Application Firewalls (WAF) can be used to shield your web apps against malicious input and reduce the risk of an attacker breaking in. Modern WAS solutions can notify application firewalls when vulnerabilities are found. This lets firewall administrators or the firewall itself know to create virtual patches for the app to block attempts to exploit the newly-found vulnerabilities. Look for next-generation WAS and web application firewall solutions that can work together to automatically detect and protect against suspicious usage. 7

8 WEB APPLICATION SCANNING ADMINISTRATION Is system maintenance required for it, such as patching software or doing backups? On-premise WAS solutions are like other software products: they often require never-ending administration to keep them up-to-date and supplied with enough CPU, memory, disk, and network resources. Cloud solutions eliminate this burden, allowing you to focus your time and energy on using your WAS solution instead of caring for it. WEB APPLICATION SCANNING COST What costs are required for it? This is an important difference between on-premise and Cloud solutions: On-premise software Installing WAS products in your network can entail a variety of costs from hardware to personnel. Capacity planning is crucial. Buy too much and you waste money; buy too little and you may end up replacing hardware or paying for additional deployment services as you grow. Cloud service Most Cloud-based WAS solutions are offered as annual subscriptions that include the latest software, support, and administration of the platform from which the solution is delivered. Incremental services, such as scanners for internal apps, are simply additions to your subscription. As your needs grow, you just adjust your subscription without replacing anything. Costs of the Solution On- Premise Software Cloud Service Upfront hardware (servers, storage, infrastructure) Software usage Distributed scanner appliances for internal networks Maintenance Support Deployment professional services Database admin (including backup) Expansion hardware (as needs grow) Expansion deployment services Integration with other security systems Not Offered Custom Service Included Included Optional APIs 8

9 Are consultants required to run the WAS? It should be your choice. Consultants can be a great resource, particularly for complex projects such as penetration tests that assess your applications at given points in time. They can also help your IT team address difficult issues that are uncovered during web application scans. Many organizations have also found that modern WAS solutions make it easy and cost-effective to incorporate app scanning into their regular, ongoing IT operations. Could I save money by using free, open-source WAS software instead? Open-source packages eliminate the software usage costs associated with on-premise WAS solutions, but still leave you with other expenses: hardware, customization, IT, training, and support. At some point, you ll likely need new capabilities. You ll either have to pay outside developers to provide the features you need or increase your internal staff. WEB APPLICATION SCANNING SUPPORT What type of support comes with the WAS solution? Web application issues can appear at any time, day or night and often require immediate response. Look for WAS solutions that offer 24x7x365 support (telephone, and online documentation) backed by a contractual service-level agreement (SLA). Many Cloud solution providers include this as part of every subscription. Is training included with support? Look for WAS solutions that offer live and recorded training as well as certification programs. Cloud solution providers often include this in your subscription at no extra cost. 9

10 WEB APPLICATION SCANNING VENDORS Does the vendor have a reputation for quality, accuracy and usability? Web applications are becoming the front door to many organizations most valuable information. WAS solutions exist to protect that information and the business behind it. Ask for references from businesses similar to yours. Is it a focus for the vendor, or just a feature of another product? Web application scanning is a sophisticated technology that requires deep expertise and commitment. Look for vendors who view their WAS solution as a core part of their business, not a bullet on a product check list. Does the vendor make it easy to try it with your own apps, in your own network? If you can t try it, don t buy it. Test WAS solutions in your own environment with the applications you need to secure. 10

11 WEB APPLICATION SCANNING RESOURCES Try a web application scanner with your own apps: A free 14-day trial of Qualys Web Application Scanning, the industry s leading Cloud-based WAS solution, is available at qualys.com/trywas. See for yourself why many of the world s premier companies depend upon Qualys WAS. Learn more about web application scanning, please see: WAS Qualys Web Application Scanning lets you quickly and easily discover web-based apps running in your network, determine whether they re vulnerable to attack, understand how to fix them, and protect your business. To learn more, visit qualys.com/was. Web Application Security for Dummies. This e-book offers a quick, easy-to-read guide to making your web applications more secure. qualys.com/wasfordummies. Hacking Web Apps: Detecting and Preventing Web Application Security Problems, by Mike Shema, published by Syngress, Written by one of the industry s leading authorities on web application security, this book explains common web application attacks in clear, straightforward terms. Available at Amazon. The Open Web Application Security Project (OWASP) Top 10 is one of the most- commonly cited lists of top security risks affecting web applications. owasp.org/index.php/top_10_2010. The Web Application Security Consortium (WASC) publishes best-practice security standards for the Web. webappsec.org. The SANS InfoSec Reading Room on Application and Database Security provides whitepapers on a variety of application security topics. sans.org/reading_room/whitepapers/applicati on/ The Common Weakness Enumeration is a community-developed dictionary of software weakness types. cwe.mitre.org Qualys, Inc. Headquarters 1600 Bridge Parkway Redwood Shores, CA USA T 1 (800) CONTINUOUS SECURITY Qualys is global company with offices around the world. To find an office near you, visit, Qualys and the Qualys logo are proprietary trademarks of Qualys, Inc. All other products or names may be trademarks of their respective companies. 01/15 11

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