Disk drive enhancements for selected IBM System Storage DS4000 series models designed to increase storage capacity and flexibility HVEC
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1 IBM United States Announcement , dated April 24, 2007 Disk drive enhancements for selected IBM System Storage DS4000 series models designed to increase storage capacity and flexibility HVEC Key prerequisites...2 Description...2 Publications... 2 Services...2 Technical information...3 IBM Electronic Services...4 Terms and conditions... 4 Prices...5 Order now...5 At a glance IBM DS4000 Storage Manager V9.23 and associated controller firmware version and new disk drive modules options are now available for selected models of the IBM System Storage DS4000 series. DS4000 Storage Manager V9.23 and controller firmware version enable: Intermix Fibre Channel and SATA drives within the same DS4700 or EXP810 enclosure Intermix of EXP810, EXP710, and EXP100 expansion units attached to DS4700 Express models or attached to DS4800 Midrange Disk Systems For ordering, contact: Your IBM representative or the Americas Call Centers at 800-IBM-CALL Reference: YE001 Overview Disk drive enhancements for selected models of the IBM System Storage DS4000 series midrange disk systems are designed to increase the storage capacity and flexibility of the DS4000 series. DS4000 Storage Manager V9.23 and controller firmware version for DS4700 Express Models and the DS4800 Midrange Disk System enable Serial Advanced Technology Attachment (SATA) Enhanced Disk Drive Modules (E-DDMs) and Fibre Channel (FC) E-DDMs to be intermixed within the same DS4700 or EXP810 enclosure. Additionally, this new version of DS4000 Storage Manager and controller firmware enables intermix of EXP810, EXP710, and EXP100 expansion units, attached to DS4700 Express Models or attached to DS4800 Midrange Disk Systems. The Intermix Activation feature is required when intermixing both Fibre Channel and SATA drives within a DS4000 controller or within a DS4000 controller and any of the attached expansion units. Newly introduced disk drive options include: 4 Gbps FC 300 GB/15,000 rpm E-DDM (42D0410): This new E-DDM provides a higher capacity, 4 Gbps, 15,000 rpm FC disk drive module for the DS4700 and EXP GB/7200 rpm SATA II E-DDM (43W9714): This new SATA II E-DDM increases the physical storage capacity of the DS4700 and EXP810 to 12 terabytes (TB) per enclosure. DS GB/7200 rpm SATA II Enhanced Value Disk Drive Module (EV-DDM) (43W9738): This new SATA II EV-DDM increases the physical storage capacity of the DS4200 and EXP420 to 12 TB per enclosure. IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 1
2 Key prerequisites DS4000 Storage Manager V9.23 and associated controller firmware version are required on the DS4800, DS4700, and DS4200 to support the new disk drive options in this announcement. DS GB/7200 rpm SATA II E-DDM (43W9714) and DS Gbps FC 300 GB/15,000 rpm E-DDM (42D0410) are for use with the following DS4000 Midrange Disk products: DS4700 Express Models (181470H, H, T, T) DS4000 EXP810 Storage Expansion Unit (181281H, T) DS GB/7200 rpm SATA II EV-DDM (43W9738) is for use with the following DS4000 Midrange Disk products: DS4200 Express Model 7V (18147VH) DS4000 EXP420 Storage Expansion Unit (18128VH) Planned availability date May 4, 2007 Description Accessibility by people with disabilities A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on the products accessibility compliance can be requested at Section 508 of the U.S. Rehabilitation Act The IBM System Storage DS4000 disk drive module options are capable as of May 4, 2007, when used in accordance with IBM's associated documentation, of satisfying the applicable requirements of Section 508 of the Rehabilitation Act, provided that any assistive technology used with the product properly interoperates with it. Trademarks System Storage is a trademark of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others. Publications A CD-ROM that contains a softcopy (PDF format) of the product documentation is shipped with the hardware product. Services Global Technology Services IBM services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 2
3 communications software for IBM and many non-ibm offerings. IBM is your one-stop shop for IT support needs. For details on available services, contact your IBM representative or visit For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit For details on education offerings related to specific products, visit Select your country, and then select the product as the category. Technical information Specified operating environment Hardware requirements: For a list of hardware requirements, refer to product documentation or visit Compatibility: The 750 GB/7200 rpm SATA II E-DDM (43W9714) and 4 Gbps FC 300 GB/15,000 rpm E-DDM (42D0410) are compatible with the following DS4000 series products: DS4700 Express models 70, 70-DC, 72, and 72-DC (181470H, H, T, and T) DS4000 EXP810 Storage Expansion Units (181281H, T) The DS GB/7200 rpm SATA II EV-DDM (43W9738) is compatible with the following DS4000 series products: DS4200 Express Model 7V (18147VH) DS4000 EXP420 Storage Expansion Unit (18128VH) Limitations: The Intermix Activation option is required when intermixing both Fibre Channel and SATA drives within a DS4000 controller or within a DS4000 controller and any of the attached expansion units. For limitations, visit ge/disk/ds4000/interop-matrix.html For further details, visit Planning information Cable orders: No cables required. Direct customer support: Direct customer support for DS4000 Disk Systems is provided by IBM Operational Support Services Support Line. This fee service provides voice and electronic access into the IBM support organization. IBM Operational Support Services--Support Line helps answer questions pertaining to product and feature usage ("how to"), configuration, IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 3
4 and product compatibility for eligible products. For a list of the products supported via Support Line, visit For more information on services, call 800-IBM-4YOU ( ). Packaging Part Qty of Shipping number Description Boxes Weight 43W GB/7200 rpm SATA II E-DDM lb 42D Gbps FC 300 GB/15,000 rpm E-DDM lb 43W9738 DS GB/7200 rpm SATA II EV-DDM lb Security, auditability, and control This product uses the security and auditability features of host hardware. The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. IBM Electronic Services IBM has transformed its delivery of hardware and software support services to put you on the road to higher system availability. Electronic Services is a Web-enabled solution that offers an exclusive, no-additional-charge enhancement to the service and support available for IBM servers. These services provide the opportunity for greater system availability with faster problem resolution and preemptive monitoring. Electronic Services comprises two separate, but complementary, elements: Electronic Services news page and Electronic Services Agent. The Electronic Services news page is a single Internet entry point that replaces the multiple entry points traditionally used to access IBM Internet services and support. The news page enables you to gain easier access to IBM resources for assistance in resolving technical problems. The Electronic Service Agent is no-additional-charge software that resides on your server. It monitors events and transmits system inventory information to IBM on a periodic, client-defined timetable. The Electronic Service Agent automatically reports hardware problems to IBM. Early knowledge about potential problems enables IBM to deliver proactive service that may result in higher system availability and performance. In addition, information collected through the Service Agent is made available to IBM service support representatives when they help answer your questions or diagnose problems. To learn how Electronic Services can work for you, visit Terms and conditions MES discount applicable: Equal to the volume commitment discount Field-installable feature: Yes Warranty period: Three years This feature assumes the same warranty or maintenance terms as the machine in which it is installed for the remainder of the warranty or maintenance period for such machine. Customer setup: Yes Machine code: Same license terms and conditions as base machine IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 4
5 Prices SEO Purchase Description number price 750 GB/7.2K SATA II E-DDM 43W9714 $1,728 4 Gbps FC 300 GB/15K E-DDM 42D0410 5, GB/7.2K SATA II EV-DDM 43W9738 1,214 Field Plant Cables install install required only only Y= Yes N= No Y N N Order now To order, contact the Americas Call Centers or your local IBM representative. To identify your local IBM representative, call 800-IBM-4YOU ( ). Phone: 800-IBM-CALL ( ) Fax: 800-2IBM-FAX ( ) Internet: callserv@ca.ibm.com Mail: IBM Americas Call Centers Dept. Teleweb Customer Support, 9th floor 105 Moatfield Drive North York, Ontario Canada M3B 3R1 Reference: YE001 The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products. Note: Shipments will begin after the planned availability date. Trademarks Electronic Service Agent is a trademark of International Business Machines Corporation in the United States or other countries or both. Other company, product, and service names may be trademarks or service marks of others. This announcement is provided for your information only. For additional information, contact your IBM representative, call 800-IBM-4YOU, or visit the IBM home page at: IBM United States Announcement IBM is a registered trademark of International Business Machines Corporation 5
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