POS Terminal NP-3264 User s Manual Edition: NOV 2012 Version 1.02

Transcription

1 POS Terminal NP-3264 User s Manual Edition: NOV 2012 Version 1.02

2 PREFACE Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Declaration of Conformity These devices comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. These devices may not cause harmful interference. 2. These devices must accept any interference received, including interference that may cause undesired operation. Lithium Battery Replacement To avoid possible danger of explosion, ensure correct polarity when changing the lithium battery. Replace only with the same or equivalent type recommended by the manufacturer. WEEE (Waste from Electrical and Electronic Equipment) The WEEE wheeled bin symbol on the product or on its packaging indicates that the product must not be disposed of with other waste. It should be the user s responsibility to dispose of their waste equipment by handing it over to an approved location for the recycling of waste electrical and electronic equipment. For more information about where to send your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. II NP-3264 POS Terminal

3 Disclaimer PREFACE The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. Nor are any liability assumed for any damages resulting from the use of this product and the information contained in this document. APPOSTAR reserves the right to make improvements to this publication from time to time in the contents hereof without obligation of the manufacturer to notify any person of such revision or changes. Copyright This work is copyrighted. Reproduction or retransmission of this documentation, in whole or in part, without prior written permission from the manufacture is a violation of copyright law APPOSTAR Technology Co., Ltd. All rights reserved. Trademark Recognition 1. Microsoft, MS-DOS and Windows are registered trademarks of Microsoft Corp. 2. Intel is a registered trademark of Intel International Inc. 3. Other software or product names used in this manual are the properties of their respective owners and are acknowledged. NP-3264 POS Terminal III

4 PREFACE Important Safety Instructions Failure to observe these safety instructions may cause bodily injury, or damage to the product. Read these instructions carefully and keep this user s manual in an accessible location for future reference. The product may cause a fire or electric shock when it is used improperly. Observe the above safety measures at all times. If the product is damaged, immediately turn off the power and disconnect the power cord. Contact your dealer for assistance. 1. Do not plug in or unplug the power cord with wet hands. 2. Do not plug the product into an AC outlet with the incorrect voltage. (Be sure to use a voltage that is between AC 100V~240V) 3. Do not plug several products into one multi-outlet. 4. Do not apply pressure to the power cord or place heavy objects on it. 5. Immediately stop using the product if it emits strange noise, odor, or smoke. 6. Do not use aerosol sprayers containing flammable gas inside or around the product. 7. Do not allow foreign objects or liquids to enter the product, or serious damage may result. 8. Do not place the product on an unstable surface. The product may cause a fire if it is dropped, damaged, or broken. The following instructions will help you to make better use of this product. 1. Keep the machine away from locations subject to high humidity, dust, or temperatures that exceed the specification. (Refer to SEC. 1.4 Specification) 2. Clean the product only by using a dry cloth or a cloth soaked with detergent. Never use thinner or other volatile solvents for cleaning. 3. At the end of the day, clean and inspect the exterior of the machine after the machine is powered off. 4. Use only specified accessories. 5. Do not expose the accessories directly to sunlight, high temperatures, humidity, dust, or gas. 6. Do not place heavy objects on top of the product or lean them against the product. These items may fall down and cause injury. 7. Do not block the air vent of the product as this can cause heat accumulation inside the box machine and may cause a fire. IV NP-3264 POS Terminal

5 Table of Contents CHAPTER 1 PRODUCT OVERVIEW UNPACKING APPEARANCE I/O INTERFACE SPECIFICATION... 6 CHAPTER 2 HARDWARE INSTALLATION MAGNETIC STRIPE READER (MSR) INSTALLATION INTEGRATED VFD/LCD CUSTOMER DISPLAY INSTALLATION... 9 CHAPTER 3 SOFTWARE INSTALLATION MOTHERBOARD DRIVER INSTALLATION PERIPHERAL DEVICE DRIVER INSTALLATION CHAPTER 4 BOARD SETTING MAIN BOARD JUMPER SETTING CHAPTER 5 BIOS SETTING MAIN MENU ADVANCED MENU CHIPSET MENU BOOT MENU SECURITY MENU EXIT MENU BIOS SETUP PROGRAM FUNCTION KEYS CHAPTER 6 TROUBLESHOOTING APPENDIX MAGNETIC STRIPE READER (MSR) INSTALLATION INTEGRATED VFD/LCD CUSTOMER DISPLAY INSTALLATION... 53

6 PRODUCT OVERVIEW CHAPTER 1 PRODUCT OVERVIEW Welcome The NEOPOS series is the All-in-One POS Terminal which is conceptualized to save power consumption to meet the trend for green product. The features of NEOPOS includes energy saving, low noise operation and high performance value. The main board of NEOPOS is skillfully embedded in the slim touch monitor. The compact and solid stand gives you flexible working space arrangement. Up to five color options for the front panel are also provided to match the mood of the operation environments. 1.1 Unpacking Confirm missing that all the following items are contained in the carton. If any item is or damaged, contact the dealer from whom you purchased the product. 1. POS Terminal Main Unit (ordered specification) 2. Power Adapter 3. Power cord 4. Quick Reference Guide 5. Driver CD (User s Manual included) 2 NP-3264 POS Terminal

7 PRODUCT OVERVIEW 1.2 Appearance Front View 15 LCD touch panel Front panel MSR module (option) / Attachable on both sides Base Rear View Hinge cover Power button I/O Cover Stand cover NP-3264 POS Terminal 3

8 PRODUCT OVERVIEW Side View Tilt angle 0~90 degree 90 4 NP-3264 POS Terminal

9 1.3 I/O Interface PRODUCT OVERVIEW No Port Description No Port Description DC-INPUT DC-OUTPUT VGA-OUT DUAL USB DUAL USB 12V DC Jack 12V DC Jack DB15/ F for second display USB 2.0 Type A USB 2.0 Type A COM 1 COM 2 COM 4 COM 5 CASH DRAWER Serial port with DB9/M connector Serial port with RJ45 Serial port with DB9/M connector Serial port with DB9/M connector RJ11 with 12V single/dual LAN LAN port with RJ45 SPEAKER 1.5W integrated speaker x 2 NOTE: To avoid confusion with the LAN port, the COM 2 is protected with a lid. Remove the lid before use. NP-3264 POS Terminal 5

10 PRODUCT OVERVIEW 1.4 Specification Model Name NP-3264 System CPU Intel Cedarview dual core D GHz Chipset Intel NM10 Express Chipset Main Memory 1GB up to 4GB DDRIII SO-DIMM Display Size 15 TFT-LCD with touch panel Display Resolution 1024 x 768 HDD 2.5 SATA 160G (250G Option) Expansion Mini PCI Express Network 10M/100M bps onboard Ethernet controller OS Compatibility Windows 7, Windows XP/XPE, POS Ready, Linux External I/O Interface Serial Port 4 x External: COM1, COM4, COM5 (DB9), COM2 (RJ45),all with 5V/12V DC output selectable Cash Drawer Port 1 x RJ 11 with DC 12V (single/dual) VGA Port 1 x VGA-out (DB15) Speaker 2 x Integrated 1.5 W stereo speaker Ethernet Port 1 x RJ45 10M/100M Base-T USB Port 4 x USB 2.0 A Type Power Output 1 x 12V/2A DC Jack ( optional 90w power supply needed ) Power Input 1 x 12V/5A DC Jack Optional Peripheral Magnetic Card Reader ISO 7811 option 1/2/3 track Finger Print 512dpi x 8bit gray scale; Capture area: 14.6 x 18.1 mm i-button Dallas Key Wireless LAN b/g Customer Display VFD/LCD customer display Powering Power Supply AC 100V~240V/60W power adapter ( 90W optional ) 6 NP-3264 POS Terminal

11 PRODUCT OVERVIEW Environment EMC & Safety CE/FCC Class A Operating Temperature 5 C ~ 40 C Storage Temperature -20 C ~ 60 C Operating Humidity 15%~80% RH Storage Humidity 20% ~90% RH Mechanical Housing Color Cool White, Dark Gray Construction ABS + SECC Dimension (W x D x H) 390 x 235 x 320 mm Weight N.W. 5.7 kg NP-3264 POS Terminal 7

12 HARDWARE INSTALLATION CHAPTER 2 HARDWARE INSTALLATION Before starting any hardware configuration, ensure that the system is powered off and the power cord is disconnected to prevent possible damage to the product. 2.1 Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed on both the right and left side of NP By default, the MSR is installed on the right side. Step 1 Remove the cover from the MSR extension slot. Step 2 Connect the MSR cable correctly. 8 NP-3264 POS Terminal

13 Step 3 Fix the MSR module in position with 2 screws. HARDWARE INSTALLATION 2.2 Integrated VFD/ LCD Customer Display Installation Step 1 Unfasten the thumb screw to remove the stand cover. Step 2 Unfasten the 2 screws to remove the hinge cover. Step 3 Tear off the small part of rubber (as shown in the picture below). There is an opening on the hinge for cable routing. NP-3264 POS Terminal 9

14 HARDWARE INSTALLATION Step 4 Install the VFD/LCD customer display into the bracket. Step 5 Route the RJ45 signal cable through an opening on the hinge. Step 6 Fit the VFD/LCD display panel with bracket in position and refasten them with 2 screws. Step 7 Reinstall the hinge cover with 2 screws. Step 8 Remove the I/O cover and break the small piece off the cover (as shown in the picture below). 10 NP-3264 POS Terminal

15 HARDWARE INSTALLATION Step 9 Plug the RJ45 connector into the COM2(RJ45) port with DC 5V at the bottom side of monitor by routing the cable through an opening on the stand and the I/O cover. Step 10 Reinstall the I/O cover and the stand cover with 1 thumb screw. NP-3264 POS Terminal 11

16 SOFTWARE INSTALLATION CHAPTER 3 SOFTWARE INSTALLATION This chapter describes the driver requirements and how to install the drivers from the driver CD. All step-by-step procedures described below are for Windows XP and similar on all other Microsoft Windows platforms. Insert the driver CD into your CD-ROM drive. Windows will automatically detect it and the Appostar Driver Installer appears on the screen. If not, locate the Setup.exe file at CD:\ and double-click it to execute the one-step driver installation. Follow the on-screen instructions to complete the installation. 3.1 Motherboard Driver Installation a. Click Install Motherboard Drivers. b. Select your model name and click Next to continue. c. Click Drivers icon on the upper left corner to continue. d. Select the Drivers option, including Chipset, Graphics, and LAN. Click Install to continue. 12 NP-3264 POS Terminal

17 SOFTWARE INSTALLATION e. Installation program will extract driver files to install. f. After Chipset Driver(INF) installed, click No to continue. g. Select Install this driver software anyway in Windows Security window to continue the installation procedure. h. Select Install in Windows Security window to continue the installation procedure. i. Select Yes to reboot system. NP-3264 POS Terminal 13

18 SOFTWARE INSTALLATION 3.2 Peripheral Device Driver Installation Touch COM Driver Installation a. Double-click Touch Panel. b. Click Next on the Welcome screen to continue. c. Ignore the Install PS/2 interface driver option. Click Next to continue. d. Select the Install RS232 interface driver option. Click Next to continue. 14 NP-3264 POS Terminal

19 e. Select the None option and click Next to continue. SOFTWARE INSTALLATION f. Select the Support Multi-Monitor System option. Click Next to continue. g. Select the Destination Folder or use the default one listed. h. Type a Folder name or use the default one listed. Click Next to continue. i. A progress window appears. Please wait. j. Click Yes. The installation completes in seconds. NP-3264 POS Terminal 15

20 BOARD SETTING CHAPTER 4 BOARD SETTING 4.1 Main Board Jumper Setting JCMOS1: Clear CMOS Header * Placing the jumper on pin2-3 allows user to restore the BIOS safe setting and the CMOS data. Please carefully follow the procedures to avoid damaging the mainboard. 1 3 Pin 1-2 Close: (Default) Normal Operation. Pin 2-3 Close: Clear CMOS data. Clear CMOS Procedures: 1. Remove AC power line. 2. Set the jumper to Pin 2-3 close. 3. Wait for five seconds. 4. Set the jumper to Pin 1-2 close. 5. Power on the AC. 6. Reset your desired password or clear the CMOS data. 1 3 JPC1/3/4/5/6: Voltage Switch jumper for JCOM1/3/4/5/6 ports This header is for controlling the Pin9 of COM ports to switch Ring/ 5V/12V Pin 1-2 Close: Pin9=5V Pin 5-6 Close: Pin9=12V 4 3 Pin 3-4 Close: Pin9=Ring (Default) Remark: Max output: 12V@500mA for each COM port JPC2 Voltage Switch jumper for JCOM2 ports This header is for controlling the Pin1of COM ports to switch Ring/ 5V/12V. 16 NP-3264 POS Terminal

21 BOARD SETTING 2 1 Pin 1-2 Close: Pin1=5V 4 3 Pin 3-4 Close: Pin1=Ring (Default) 6 5 Remark: Max output: 12V@500mA for each COM port Pin 5-6 Close: Pin1=12V JCOM2: Serial Port Connector Pi Assignment n 1 COM2_RI 2 COM2C_DSR 3 COM2C_TXD 4 COM2C_RXD 5 COM2C_RTS 6 COM2C_CTS 7 GND 8 COM2C_DTR UATTENTION To avoid system malfunctions, DO NOT change the default setting by yourself. Contact your dealer for assistance if needed. NP-3264 POS Terminal 17

22 BIOS SETTING CHAPTER 5 BIOS SETTING Introduction The purpose of this chapter is to describe the settings in the AMI BIOS Setup program on this motherboard. The Setup program allows users to modify the basic system configuration and save these settings to CMOS RAM. The power of CMOS RAM is supplied by a battery so that it retains the Setup information when the power is turned off. Basic Input-Output System (BIOS) determines what a computer can do without accessing programs from a disk. This system controls most of the input and output devices such as keyboard, mouse, serial ports and disk drives. BIOS activates at the first stage of the booting process, loading and executing the operating system. Some additional features, such as virus and password protection or chipset fine-tuning options are also included in BIOS. The rest of this manual will to guide you through the otions and settings in BIOS Setup. Plug and Play Support This AMI BIOS supports the Plug and Play Version 1.0A specification. EPA Green PC Support This AMI BIOS supports Version 1.03 of the EPA Green PC specification. ACPI Support AMI ACPI BIOS support Version 1.0/2.0 of Advanced Configuration and Power interface specification (ACPI). It provides ASL code for power management and device configuration capabilities as defined in the ACPI specification, developed by Microsoft, Intel and Toshiba. PCI Bus Support This AMI BIOS also supports Version 2.3 of the Intel PCI (Peripheral Component Interconnect) local bus specification. DRAM Support DDR3 SDRAM (Double Data Rate II Synchronous DRAM) is supported. Supported CPUs This AMI BIOS supports the Intel CPU. Using Setup When starting up the computer, press <Del> General Help during the Power-On Self-Test (POST) to enter the BIOS setup utility. In the BIOS setup utility, you will see General Navigation Keys Help description at the top right corner, and this is providing a brief description of the selected item. Navigation Keys for that particular menu are at the bottom right corner, and you can use these keys to select item and change the settings. 18 NP-3264 POS Terminal

23 BIOS SETTING Notice The default BIOS settings apply for most conditions to ensure optimum performance of the motherboard. If the system becomes unstable after changing any settings, please load the default settings to ensure system s compatibility and stability. Use Load Setup Default under the Exit Menu. For better system performance, the BIOS firmware is being continuously updated. The BIOS information described in this manual is for your reference only. The actual BIOS information and settings on board may be slightly different from this manual. The content of this manual is subject to be changed without notice. We will not be responsible for any mistakes found in this user s manual and any system damage that may be caused by wrong-settings. NP-3264 POS Terminal 19

24 BIOS SETTING 5.1 Main Menu Once you enter AMI BIOS Setup Utility, the Main Menu will appear on the screen providing an overview of the basic system information. AMI BIOS Shows system information including BIOS version, built date, etc. Total Memory Shows the system memory size, VGA shard memory will be excluded.. System Time Set the system internal clock. System Date Set the system date. Note that the Day automatically changes when you set the date. 20 NP-3264 POS Terminal

25 BIOS SETTING 5.2 Advanced Menu The Advanced Menu allows you to configure the settings of CPU, Super I/O, Power Management, and other system devices. Notice Beware of that setting inappropriate values in items of this menu may cause system to malfunction. Launch Storage OpROM This item allows you to enable or disable Boot Option for Legacy Mass Storage Devices with Option ROM. NP-3264 POS Terminal 21

26 BIOS SETTING PCI Subsystem Settings PCI ROM Priority In case of multiple option ROMs (Legacy and EFI Compatible), this item specifies what PCI Option ROM to launch Options: EFI Compatible ROM (Default) / Legacy ROM PCI Latency Timer This item sets the value to be programmed into PCI Latency Timer Register. Options: 32 PCI Bus Clocks (Default) / 64 PCI Bus Clocks / 96 PCI Bus Clocks / 128 PCI Bus Clocks / 160 PCI Bus Clocks / 192 PCI Bus Clocks / 224 PCI Bus Clocks / 248 PCI Bus Clocks VGA Palette Snoop This item enables or disables VGA Palette Registers Snooping. Options: Disabled (Default) / Enabled PERR# Generation This item enables or disables PCI Device to generate PERR#. Options: Disabled (Default) / Enabled 22 NP-3264 POS Terminal

27 ACPI Settings BIOS SETTING Enable ACPI Auto Configuration The item enables or disables BIOS ACPI Auto Configuration. Options: Disabled (Default) / Enabled Enable Hibernation The item enables or disables System ability to hibernate (OS/S4 Sleep State). This option may be not effective with some OS. ACPI Sleep State This item selects the highest ACPI sleep state the system will enter when the SUSPEND button is pressed. Options: S1 (CPU Stop Clock) (Default) / Suspend Disabled Lock Legacy Resources This item enables or disables Lock of Legacy Resources. Options: Disabled (Default) / Enabled NP-3264 POS Terminal 23

28 BIOS SETTING PME Wake up from S5 The item enables the system to wake from S5 using PME event. Options: Disabled (Default) / Enabled Wake system with Fixed Time This item enables or disables the system to wake on by alarm event. When this item is enabled, the system will wake on the hr::min::sec specified. Options: Disabled (Default) / Enabled Wake up date You can choose which date the system will boot up. Wake up hour / Wake up minute / Wake up second You can choose the system boot up time, input hour, minute and second to specify. EuP Control When EuP is enabled, the system will meet EuP requirement. Options: Disabled (Default) / Enabled Ring-In Wake up from S5 This item enables the system to wake from S5 using Ring-In event. Options: Disabled (Default) / Enabled 24 NP-3264 POS Terminal

29 CPU Configuration This item shows the CPU information that the BIOS automatically detects. BIOS SETTING Hyper Threading Technology Enabled for Windows XP and Linux (OS optimized for Hyper Threading Technology) and disabled for other OS (OS not optimized for Hyper Threading Technology). Execute Disable Bit This item allows you to configure the Execute Disabled Bit function, which protects your system from buffer overflow attacks. Limit CPUID Maximum When the computer is booted up, the operating system executes the CPUID instruction to identify the processor and its capabilities. Before it can do so, it must first query the processor to find out the highest input value CPUID recognizes. This determines the kind of basic information CPUID can provide the operating system. Options: Disabled (Default) / Enabled SATA Configuration NP-3264 POS Terminal 25

30 BIOS SETTING SATA Port1 SATA Port2 SATA Controller (s) This item enables/disables Serial ATA Controller (s). Configure SATA as This item selects a configuration for SATA controller. Options: IDE (Default) / AHCI SATA Port1 SATA Port2 26 NP-3264 POS Terminal

31 USB Configuration BIOS SETTING Legacy USB Support This item determines if the BIOS should provide legacy support for USB devices like the keyboard, mouse, and USB drive. This is a useful feature when using such USB devices with operating systems that do not natively support USB (e.g. Microsoft DOS or Windows NT). / Auto EHCI Hand-Off This is a workaround for OSes without EHCI hand-off support. The EHCI ownership change should be claimed by EHCI driver. Options: Disabled (Default) / Enabled USB transfer time-out The time-out value is for Control, Bulk, and Interrupt transfers. Options: 20 sec (Default) / 1 sec / 5 sec / 10 sec Device reset time-out This is the USB mass storage device Start Unit command time-out. Options: 20 sec (Default) / 10 sec / 30 sec / 40 sec Device power-up delay NP-3264 POS Terminal 27

32 BIOS SETTING This is maximum time for the device to take before it properly reports itself to the Host Controller. Options: Auto (Default) / Manual Device power-up delay in Second Options: 5 (Default) / 1 ~ 40 SMART FAN Control CPU Smart FAN This item is CPU FAN Smart control function.[disabled]:full ON [Auto]:By parameters below. Options: Disabled(Default) / Auto CPU FAN Calibrate Press [Enter] to Calibrate CPU FAN. 28 NP-3264 POS Terminal

33 BIOS SETTING Control Mode This item is three control mode.[quiet] / [Aggressive] / [Manual] FAN Ctrl OFF( ):When temperature is lower than this value,the fan will keep lowest RPM. FAN Ctrl ON( ):When temperature is higher than this value,the fan controller will turn on. FAN Ctrl Start Value:Set FAN Start Speed Value. FAN Ctrl Sensltive:SMART FAN Control. Options: Quiet / Aggressive / Manual(Default) Super IO Configuration NP-3264 POS Terminal 29

34 BIOS SETTING Serial Port 1 Configuration Serial Port This item enables or disables Serial Port (COM). Change Settings This item allows you to select an optimal setting for Super IO device. Options: Auto (Default) / IO=3F8h; IRQ=4 / IO=3F8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=2F8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=3E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=2E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, NP-3264 POS Terminal

35 Serial Port 2 Configuration BIOS SETTING Serial Port This item enables or disables Serial Port (COM). Change Settings This item allows you to select an optimal setting for Super IO device. Options: Auto (Default) / IO=2F8h; IRQ=3 / IO=3F8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=2F8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=3E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=2E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 NP-3264 POS Terminal 31

36 BIOS SETTING Parallel Port Configuration Parallel Port This item enables or disables Parallel Port (LPT/LPTE). Change Settings This item allows you to select an optimal setting for Super IO device. Options: Auto (Default) / IO=378h; IRQ=7 / IO=378h; IRQ=6, 7, 9, 10, 11, 12 / IO=278h; IRQ=6, 7, 9, 10, 11, 12 / IO=3BCh; IRQ=6, 7, 9, 10, 11, 12 Device Mode This item allows you to determine how the parallel port should function. Options: Standard Parallel Port Mode (Default) (Using Parallel port as Standard Printer Port) / EPP Mode (Using Parallel Port as Enhanced Parallel Port) / ECP Mode (Using Parallel port as Extended Capabilities Port) / EPP Mode & ECP Mode (Using Parallel port as ECP & EPP mode) 32 NP-3264 POS Terminal

37 BIOS SETTING Restore AC Power Loss by IO This setting specifies how your system should behave after a power fail or interrupts occurs. Power Off: Leaving the system in power-off status after power recovers. Power ON: Powering on the system immediately when power returns. Last State: 1. Leaving the system in power-off if the system shuts down at DC off status; 2. Powering on the system immediately if the system shuts down at DC on status. Options: Power Off (Default) / Power On / Last State Watch Dog Degree This item allows you to determine the functional degree of Watch Dog. Options: Second (Default) / Minute Watch Dog Timer Options: 0 for disabled (Default) / Min=1, Max=65536 H/W Monitor NP-3264 POS Terminal 33

38 BIOS SETTING F81216 Second Super IO Configuration 34 NP-3264 POS Terminal

39 Serial Port 3 Configuration BIOS SETTING Serial Port This item enables or disables Serial Port (COM). Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=3E8h; IRQ=5 (Default) / IO=2E8h; IRQ=5 / IO=2F0h; IRQ=5 / IO=2E0h; IRQ=5 NP-3264 POS Terminal 35

40 BIOS SETTING Serial Port 4 Configuration Serial Port This item enables or disables Serial Port (COM). Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=2E8h; IRQ=5 (Default) / IO=3E8h; IRQ=5 / IO=2F0h; IRQ=5 / IO=2E0h; IRQ=5 36 NP-3264 POS Terminal

41 Serial Port 5 Configuration BIOS SETTING Serial Port This item enables or disables Serial Port (COM). Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=2F0h; IRQ=5 (Default) / IO=3E8h; IRQ=5 / IO=2E8h; IRQ=5 / IO=2E0h; IRQ=5 NP-3264 POS Terminal 37

42 BIOS SETTING Serial Port 6 Configuration Serial Port This item enables or disables Serial Port (COM). Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=2E0h; IRQ=5 (Default) / IO=3E8h; IRQ=5 / IO=2E8h; IRQ=5 / IO=2F0h; IRQ=5 / 38 NP-3264 POS Terminal

43 PPM Configuration (For Mobile CPU Only) BIOS SETTING EIST This item enables or disables the Intel SpeedStep function. CPU C state Report This item enables or disables the CPU C state report to OS. Enhanced C state This item enables or disables the Enhanced CPU C state. CPU Hard C4E This item enables or disables the CPU Hard C4E function. CPU C6 state This item enables or disables the CPU C6 state. C4 Exit Timing This item controls a programmable time for the CPU voltage to stabilize when exiting from a C4 state. Options: Fast (Default) / Default / Slow C-state POPDOWN When this item is disabled, it prevents automatic return to a previous C3 or C4 state. NP-3264 POS Terminal 39

44 BIOS SETTING C-state POPUP When this item is enabled, SB observes bus master request, and will take the system from a C3/C4 state to a C2 state and automatically enable bus masters. 5.3 Chipset Menu This section describes configuring the PCI bus system. PCI, or Personal Computer Interconnect, is a system which allows I/O devices to operate at speeds nearing the speed of the CPU itself uses when communicating with its own special components. Notice Beware of that setting inappropriate values in items of this menu may cause system to malfunction. 40 NP-3264 POS Terminal

45 Host Bridge BIOS SETTING NP-3264 POS Terminal 41

46 BIOS SETTING Memory Frequency and Timing MRC Fast Boot This item enables or disables MRC fast boot. 42 NP-3264 POS Terminal

47 Intel IGD Configuration BIOS SETTING Boot Display Device This item selects the video device which will be activated during POST. This has no effect if external graphics present. Options: D-SUB + LVDS / D-SUB / LVDS(Default) / HDMI / D-SUB + HDMI / LVDS + HDMI LCD Panel Type This item selects the LCD panel used by Internal Graphics Device by selecting the appropriate setup item. Options: 1024 x Bit (Default) / 1024 x Bit Panel Scaling This item selects the LCD panel scaling option used by the Internal Graphics Device. Options: Auto (Default) / Force Scaling / Off / 1Maintain Aspect Ratio NP-3264 POS Terminal 43

48 BIOS SETTING Active LVDS This item selects the Active LVDS Configuration. No LVDS: VBIOS does not enable LVDS; Int-LVDS: VBIOS enables LVDS driver by Integrated encoder. Options: Int-LVDS (Default) / No LVDS Fixed Graphics Memory Size This item configures the Fixed Graphics Memory Size. Options: 128MB (Default) / 256MB South Bridge 44 NP-3264 POS Terminal

49 TPT Device This item enables or disables Intel (R) IO Controller Hub (TPT) device. BIOS SETTING Azalia Controller You can use this item to select the Azalia Controller. Options: HD Audio (Default) / Disabled Azalia PME Enable You can use this item to enable or disable Power Management capability of Audio Controller. Options: Disabled (Default) / Enabled Azalia Vci Enable Azalia supports 1 extended VC, which will override ICH VCp settings when enabled. Select USB Mode This item selects USB mode to control USB ports. Options: By Controllers (Default) / By Ports NP-3264 POS Terminal 45

50 BIOS SETTING UHCI #1 (ports 0 and 1) / UHCI #2 (ports 2 and 3) / UHCI #3 (ports 4 and 5) / UHCI #4 (ports 6 and 7) You can use these items to control USB UHCI (USB 1.1) function, but disable the controllers from highest to lowest. USB Function 8 USB Ports (Default) / 7 USB Ports / 6 USB Ports / 5 USB Ports / 4 USB Ports / 3 USB Ports / 2 USB Ports / 1 USB Ports / Disabled USB 2.0 (EHCI) Support You can use this item to enable or disable USB 2.0 (EHCI) Support. SMBus Controller You can use this item to enable or disable OnChip SMBus Controller. SIRQ Logic You can use this item to enable or disable SIRQ logic. SIRQ Mode You can use this item to set SIRQ mode. Options: Continuous (Default) / Quiet Onboard PCIE LAN1 This item enables or disables Onboard PCIE LAN1. Options: Auto (Default) / Disabled / Enabled Onboard PCIE LAN1 OpROM This item enables or disables the Boot Option for Legacy Network Devices. Options: Disabled (Default) / Enabled DMI Link ASPM Control This item enables or disables the control of Active State Power Management on both NB and SB sides of the DMI Link. PCI-Exp. High Priority Port This item selects a PCI Express High Priority Port. Options: Disabled (Default) / Port 0 ~ 3 High Precision Timer This item enables or disables the High Precision Event Timer. SLP_S4 Assertion Width This item selects a minimum assertion width of the SLP_S4# signal. Options: 1-2 Seconds (Default) / 2-3 Seconds / 3-4 Seconds / 4-5 Seconds 46 NP-3264 POS Terminal

51 BIOS SETTING 5.4 Boot Menu This menu allows you to setup the system boot options. Setup Prompt Timeout You can use this item to set the number of seconds waiting for setup activation key. Bootup Num-Lock State You can use this item to select the keyboard NumLock State after the system has been switched on. Options: On (Default) / Off Full Screen LOGO Disaply This item allows you to enable or disable Full Screen LOGO Show function. Options: Disabled / Enabled(Default) GateA20 Active UPON REQUEST GA20 can be disabled using BIOS services. ALWAYS it doesn t allow disabling the GA20; this option is useful when any RT code is executed above 1MB. Options: Upon Request (Default) / Always Option ROM Messages This item can set the display mode for Option ROM. Options: Force BIOS (Default) / Keep Current Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function. NP-3264 POS Terminal 47

52 BIOS SETTING When this item is set to Enabled, it allows the Option ROMs to trap Interrupt 19. Options: Disabled (Default) / Enabled Boot Success Beep When this item is set to Enabled, BIOS will let user know boot success with beep. UEFI Boot This item enables or disables boot from the UEFI Devices. Options: Disabled (Default) / Enabled Boot Option Priorities Items in this sub-menu specify the boot device priority sequence from the available devices. The number of device items that appears on the screen depends on the number of devices installed in the system. Hard Disk Drive BBS Priorities The BIOS will attempt to arrange the hard disk boot sequence automatically. You can also change the booting sequence. The number of device items that appears on the screen depends on the number of devices installed in the system. 48 NP-3264 POS Terminal

53 BIOS SETTING 5.5 Security Menu This menu allows you to provide/revise supervisor and user password. Administrator Password This item sets Administrator Password. User Password This item sets User Password. NP-3264 POS Terminal 49

54 BIOS SETTING 5.6 Exit Menu This menu allows you to load the optimal default settings, and save or discard the changes to the BIOS items. Discard Changes and Exit Abandon all changes made during the current session and exit setup. Save Changes and Reset Reset the system after saving the changes. Restore Defaults This selection allows you to reload the BIOS when problem occurs during system booting sequence. These configurations are factory settings optimized for this system. Boot Override This item allows you to exit the system setup without saving any changes. 50 NP-3264 POS Terminal

55 BIOS SETTING 5.7 BIOS Setup Program Function Keys Function Key < > or < > < > or < > <Enter> <+>or<-> <F1> <F9> <F10> <Esc> Description Selects a different menu screen (Moves the cursor left or right) Selects an item (Moves the cursor up or down) Executes command or selects the submenu Change option General Help Optimized Defaults Save & Exit Exits the menu Changing the Default Boot Device during POST Pressing the <F9> key during POST causes a boot device menu to be displayed. This menu displays the list of available boot devices (as set in the BIOS setup program s Boot Device Priority submenu). UFunction Keys < > or < >: Selects a default boot device <Enter>: Exits the menu, saves changes, and boots from the selected device <Esc>: Exits the menu without saving changes UATTENTION To avoid system malfunctions, DO NOT change the BIOS default setting by yourself. Contact your dealer for assistance if needed. NP-3264 POS Terminal 51

56 TROUBLESHOOTING Chapter 6 TROUBLESHOOTING This chapter provides suggestions on how to locate and solve problems that may arise while using your NP If you cannot solve a problem with the following information, contact your dealer for further assistance. With the power on, there is no image or abnormal display on the terminal screen. A. Make sure the power cord is firmly connected. (Ensure the AC voltage range should be between 100V~240V.) B. Confirm the function of the power adapter by testing another one. C. Check whether the Video Configuration is set correctly in BIOS. See SEC. 5.3 How to Set Video Configuration for the detailed info. UATTENTION If step A, B and C do not help and the problem remains unsolved, contact your dealer for further assistance. The Touch Panel is not working properly. 1. Check whether the Touch Panel Driver has been correctly installed in the PC. 2. If the touch panel can detect the finger touch but the cursor is drifting, use the touch tool (from the Driver CD) to execute calibration or draw test. The Integrated VFD/LCD display is not working properly. 1. Make sure the power switch under the display panel is turned on. 2. Make sure the contrast setting is properly adjusted. 3. Make sure the RJ45 connector is firmly connected to the COM3 or COM4 (RJ45) port at the bottom side of the monitor and the jumper is set to DC 5V. See page 24 for the jumper setting. The Magnetic Stripe Reader is not working properly. 1. Check whether the MSR is powered properly by the system: if the buzzer beeps twice after restarting the system, it means the MSR is powered correctly. 2. Test the reader with another card. If that works, the MSR is functioning properly. 3. Wipe the MSR slot with a soft cloth then try again. NOTE: If the problem goes beyond the scope of this manual or remains unresolved, DO NOT repair it by yourself, contact your dealer for assistance. 52 NP-3264 POS Terminal

57 APPENDIX APPENDIX Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed in both right/left side of NP By default, the MSR is installed on the right side. Step 1 Remove the cover from the MSR extension slot. Step 2 Connect the MSR cable correctly. Step 3 Fix the MSR module in position with 2 screws. Integrated VFD/LCD Customer Display Installation Step 1 Loosen the thumb screw to remove the stand cover. Loosen 2 screws to remove the hinge cover. Step 2 Fit the customer display with bracket in position with 2 screws. Step 3 Reinstall the hinge cover with 2 screws. Step 4 Connect the cable to the COM2 at the bottom side of the monitor. Step 5 Refasten the stand cover with 1 thumb screw. NOTE: Please refer to CH. 2 Hardware Installation for complete instructions. NP-3264 POS Terminal 53