ThinkCentre User Guide. Machine Types: 3658, 7057, 7062, 7092, 9342, 9344, 9354, 9426, 9486, 9624, 9707, 9804, and 9945

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1 ThinkCentre User Guide Machine Types: 3658, 7057, 7062, 7092, 9342, 9344, 9354, 9426, 9486, 9624, 9707, 9804, and 9945

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3 ThinkCentre User Guide

4 Note Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and Warranty Guide and Notices, on page 67. Second Edition (December 2009) Copyright Lenovo 2008, LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R with limited and restricted rights to use, reproduction and disclosure. LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F

5 Contents Important safety information v Chapter 1. Product overview Features Specifications Software overview Software provided with your Windows operating system Antivirus software Locations Locating connectors on the front of your computer 8 Locating connectors on the rear of your computer 9 Locating components Locating parts on the system board Locating internal drives Chapter 2. Installing or replacing hardware Handling static-sensitive devices Installing or replacing hardware Installing external options Removing the computer cover Accessing the system board components and drives Installing or replacing a memory module Installing or replacing an adapter card Replacing the hard disk drive Replacing the optical drive Replacing the diskette drive or card reader Replacing the battery Replacing the heat sink and fan assembly Replacing the system fan assembly Replacing the internal speaker Replacing the keyboard Replacing the mouse Completing the parts replacement Installing security features Integrated cable lock Padlock Password protection Erasing lost or forgotten passwords (clearing CMOS) Chapter 3. Recovery information Creating and using recovery media Creating recovery media Using recovery media Performing backup and recovery operations Performing a backup operation Performing a recovery operation Using the Rescue and Recovery workspace Creating and using rescue media Creating rescue media Using rescue media Creating and using a recovery repair diskette Creating a recovery repair diskette Using a recovery repair diskette Installing or reinstalling device drivers Setting a rescue device in the startup sequence.. 48 Solving recovery problems Chapter 4. Using the Setup Utility Starting the Setup Utility program Viewing and changing settings Using passwords Password considerations User Password Administrator Password Setting, changing, and deleting a password Enabling or disabling a device Selecting a startup device Selecting a temporary startup device Selecting or changing the startup device sequence 52 Exiting from the Setup Utility program Chapter 5. Updating system programs 53 Using system programs Updating (flashing) the BIOS from a diskette or disc 53 Updating (flashing) the BIOS from your operating system Recovering from a POST/BIOS update failure Chapter 6. Troubleshooting and diagnostics Basic troubleshooting Diagnostic programs Lenovo ThinkVantage Toolbox Lenovo System Toolbox PC-Doctor for Rescue and Recovery PC-Doctor for DOS Cleaning the mouse Optical mouse Non-optical mouse Chapter 7. Getting information, help, and service Information resources Online Books folder Lenovo ThinkVantage Tools ThinkVantage Productivity Center Lenovo Welcome Access Help Safety and Warranty Lenovo Web site ( 64 Help and service Using the documentation and diagnostic programs Calling for service Using other services Copyright Lenovo 2008, 2009 iii

6 Purchasing additional services Appendix. Notices Television output notice Trademarks Index iv User Guide

7 Important safety information CAUTION: Before using this manual, be sure to read and understand all the related safety information for this product. Refer to the ThinkCentre Safety and Warranty Guide that you received with this product for the latest safety information. Reading and understanding this safety information reduces the risk of personal injury and or damage to your product. If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo Support Web site at: Copyright Lenovo 2008, 2009 v

8 vi User Guide

9 Chapter 1. Product overview Features This chapter provides an introduction to the features and options that are available for your computer. You can expand the capabilities of your computer by adding memory modules, drives, or adapter cards. When installing or replacing an option, use these instructions along with the instructions that come with the option. Important: Before you install or replace any option, be sure to read and understand the Important safety information first. These precautions and guidelines will help you work safely. Note: Use only computer parts provided by Lenovo. This section provides an overview of the computer features and preinstalled software. System information The following information covers a variety of models. For information about your specific model, use the Setup Utility. See Chapter 4, Using the Setup Utility, on page 49. Microprocessor v AMD Athlon microprocessor v AMD Phenom microprocessor v AMD Sempron microprocessor v Internal cache (size varies by model type) Memory v Supports up to four DDR2 DIMMs (double data rate 2 dual inline memory modules) v Flash memory for system programs (varies by model type) Internal drives v Diskette drive or card reader (varies by model type) v Serial Advanced Technology Attachment (SATA) internal hard disk drive v Optical drive (some models) Video subsystem v Integrated graphics controller for a VGA (Video Graphics Array) connector and a Digital Visual Interface (DVI) connector (dual display supported) v PCI Express x16 graphics adapter card slot on the system board Audio subsystem v Audio line-in connector, audio line-out connector, and microphone connector on the rear panel v High Definition (HD) with Realtek ALC662 Copyright Lenovo 2008,

10 v v Microphone connector and headphone connector on the front panel Mono internal speaker Connectivity v 10/100/1000 Mbps integrated Ethernet controller v Peripheral Component Interconnect (PCI) V.90 Data/Fax modem (some models) System management features v Ability to store power-on self-test (POST) hardware test results v ASF 2.0 (Alert Standard Format Specification) v Automatic power-on startup v Preboot Execution Environment (PXE) and Dynamic Host Configuration Protocol (DHCP) v Remote Administration v System Management (SM) BIOS and SM software v Wake on LAN v Wake on Ring (in the Setup Utility program, this feature is called Serial Port Ring Detect for an external modem) Input/Output (I/O) features v 9-pin serial port (some models) v 25-pin Extended Capabilities Port (ECP)/Extended Parallel Port (EPP) v DVI monitor connector v Eight USB (Universal Serial Bus) connectors (two on the front panel and six on the rear panel) v Ethernet connector v One external Serial Advanced Technology Attachment (esata) connector through PCI bracket (some models) v PS/2 keyboard connector v PS/2 mouse connector v Three audio connectors (audio line-in connector, audio line-out connector, and microphone connector) on the rear panel v Two audio connectors (microphone connector and headphone connector) on the front panel v VGA monitor connector Expansion v Three drive bays v Two 32-bit PCI adapter card slots v One PCI Express x1 adapter card slot v One PCI Express x16 graphics adapter card slot Power v 280-watt auto-sensing power supply (some models) v Automatic 50/60 Hz input frequency switching v Advanced Configuration and Power Interface (ACPI) support 2 User Guide

11 Security features v Cover presence switch (also called intrusion switch) (some models) v Diskette and hard disk drive I/O control v Keyboard with fingerprint reader (some models) v Serial port and parallel port I/O control v Startup sequence control v Startup without diskette drive, keyboard, or mouse v Support for the addition of an integrated cable lock (Kensington lock) v Unattended start mode v User and administrator passwords for BIOS access Preinstalled software Your computer might come with preinstalled software. If it does, an operating system, device drivers to support built-in features, and other support programs are included. Operating system, preinstalled v Microsoft Windows 7 v Microsoft Windows Vista v Microsoft Windows XP Professional (preinstalled through downgrade rights in Windows 7 Professional, Windows Vista Business, or Windows Vista Ultimate) Operating system(s), certified or tested for compatibility 1 (varies by model type) v Linux 1. The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor. Chapter 1. Product overview 3

12 Specifications This section lists the physical specifications for your computer. Dimensions Width: 331 mm (13.0 inches) Height: 104 mm (4.1 inches) Depth: 412 mm (16.2 inches) Weight Maximum configuration as shipped: 8.8 kg (19.4 lbs) Environment Air temperature: Operating: 10 to 35 C (50 to 95 F) Non-operating: -40 to 60 C (-40 to 140 F) Humidity: Operating: 10% to 80% (10% per hour, non condensing) Non-operating: 10% to 90% (10% per hour, non condensing) Maximum altitude: Operating: -50 to ft (-15.2 to m) Non-operating: -50 to ft (-15.2 to m) Electrical input Input voltage: Low range: Minimum: 100 V ac Maximum: 127 V ac Input frequency range: 50/60 Hz Voltage-selection switch setting: 115 V ac High range: Minimum: 200 V ac Maximum: 240 V ac Input frequency range: 50/60 Hz Voltage-selection switch setting: 230 V ac 4 User Guide

13 Software overview The computer comes with a preinstalled operating system and several preinstalled applications. Software provided with your Windows operating system This section describes the Windows applications provided with your computer. Software provided by Lenovo The following software applications are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software provided with your computer may vary depending on your model type. Lenovo ThinkVantage Tools: The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely. For more information, see Lenovo ThinkVantage Tools on page 63. Note: The Lenovo ThinkVantage Tools program is only available on computers with the Windows 7 operating system from Lenovo. ThinkVantage Productivity Center: The ThinkVantage Productivity Center program guides you to a host of information and tools to help you set up, understand, maintain, and enhance your computer. Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo. Lenovo Welcome: The Lenovo Welcome program introduces you to some innovative built-in features of Lenovo and guides you through a few important setup tasks to help you make the most of your computer. Note: The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system from Lenovo. ThinkVantage Rescue and Recovery: The ThinkVantage Rescue and Recovery (RnR) program is a one button recovery and restore solution that includes a set of self-recovery tools to help you diagnose computer problems, get help, and recover from system crashes quickly, even if the primary operating system could not start. ThinkVantage Client Security Solution: The ThinkVantage Client Security Solution program is available on select Lenovo computers. It helps protect your information, including vital security information like passwords, encryption keys, and electronic credentials, while guarding against unauthorized user access to data. Note: The ThinkVantage Client Security Solution program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo. Password Manager: The Password Manager program helps you automatically capture and fill in authentication information for Windows applications and Web sites. Note: The Password Manager program is only available on computers preinstalled with the Windows 7 operating system from Lenovo. Chapter 1. Product overview 5

14 Power Manager: The Power Manager program provides convenient, flexible, and complete power management for your ThinkCentre computer. By using the Power Manager program, you can adjust your power settings to achieve the best balance between system performance and power saving. Factory Recovery: The Factory Recovery program enables you to restore the contents of the hard disk drive to the factory default settings. ThinkVantage System Update: The ThinkVantage System Update (TVSU) program helps you keep the software on your computer up-to-date by downloading and installing software packages (ThinkVantage applications, device drivers, BIOS updates, and other third party applications). Some examples of software that you should keep updated are programs provided by Lenovo, such as the Rescue and Recovery program and the ThinkVantage Productivity Center program. Fingerprint Software: The integrated fingerprint reader provided on some keyboards works with the Fingerprint Software program to enable you to enroll your fingerprint and associate it with your Windows password. As a result, fingerprint authentication can replace your password and enable simple and secure user access. A fingerprint reader keyboard is available with certain computers or can be purchased for computers that support this option. Lenovo ThinkVantage Toolbox The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. See Lenovo ThinkVantage Toolbox on page 58 for detailed information. Note: The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with the Windows 7 operating system from Lenovo. Lenovo System Toolbox The Lenovo System Toolbox program is preinstalled on your computer. This diagnostic program works through the Windows operating system to diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. See Lenovo System Toolbox on page 59 for more information. Note: The Lenovo System Toolbox program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo. PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is preinstalled on your ThinkCentre computer as part of the Rescue and Recovery workspace. It helps you diagnose hardware problems and report operating-system-controlled settings that can cause hardware failures. Use the PC-Doctor for Rescue and Recovery program if you are unable to start the Windows operating system. For more information, see PC-Doctor for Rescue and Recovery on page 59. Adobe Reader The Adobe Reader program is a tool used to view, print, and search PDF documents. See Online Books folder on page 63 for more information about accessing the online books and the Lenovo Web site. 6 User Guide

15 Antivirus software Your computer comes with antivirus software that you can use to detect and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. For more information about how to use your antivirus software, refer to the help system of your antivirus software. Chapter 1. Product overview 7

16 Locations This section provides information to help you locate your computer connectors, components, parts on the system board, and internal drives. Locating connectors on the front of your computer Figure 1 shows the location of the connectors on the front of your computer. Figure 1. Front connector locations 1 USB connector 2 Headphone connector 3 Microphone connector 4 USB connector 8 User Guide

17 Locating connectors on the rear of your computer Figure 2 shows the location of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2. Rear connector locations 1 PS/2 mouse connector 10 PCI Express x16 graphics adapter card slot 2 Parallel port 11 PCI Express x1 adapter card slot 3 USB connectors (4) 12 Audio line-out connector 4 Ethernet connector 13 Microphone connector 5 Serial port (some models) 14 USB connectors (2) 6 Audio line-in connector 15 VGA monitor connector 7 Power cord connector 16 DVI monitor connector 8 Voltage-selection switch 17 PS/2 keyboard connector (some models) 9 Adapter card slots (2) Chapter 1. Product overview 9

18 Connector Description Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer. Audio line-out connector Used to send audio signals from the computer to external devices, such as powered stereo speakers (speakers with built-in amplifiers), headphones, multimedia keyboards, or the audio line-in connector on a stereo system or other external recording devices. DVI monitor connector Used to attach a DVI monitor or other devices that use a DVI monitor connector. Ethernet connector Used to attach an Ethernet cable for a local area network (LAN). Note: To operate the computer within FCC Class B limits, use a Category 5 Ethernet cable. Microphone connector Used to attach a microphone to your computer when you want to record sound or if you use speech-recognition software. This connector might be located on the front of the computer. Parallel port Used to attach a parallel printer, a parallel scanner, or other devices that use a 25-pin parallel port. Serial port Used to attach an external modem, a serial printer, or other devices that use a 9-pin serial port. PS/2 keyboard connector Used to attach a keyboard that uses a PS/2 keyboard connector. PS/2 mouse connector Used to attach a mouse, trackball, or other pointing devices that use a PS/2 mouse connector. USB connector Used to attach a device that requires a Universal Serial Bus (USB) connector, such as a USB keyboard, a USB mouse, a USB scanner, or a USB printer. If you have more than eight USB devices, you can purchase a USB hub, which you can use to connect additional USB devices. VGA monitor connector Used to attach a VGA monitor or other devices that use a VGA monitor connector. 10 User Guide

19 Locating components To remove the computer cover, see Removing the computer cover on page 16. Figure 3 shows the location of the various components in your computer. Figure 3. Component locations 1 System fan plenum, system fan and heat sink assembly 2 Microprocessor 3 Optical drive 4 Hard disk drive (internal) 5 Diskette drive 6 Memory modules (4) 7 Battery 8 Power supply assembly 9 PCI card slot 10 PCI Express x16 graphics card slot 11 PCI Express x1 card slot 12 Cover presence (Intrusion) switch Chapter 1. Product overview 11

20 Locating parts on the system board Figure 4 shows the location of the parts on the system board. Figure 4. System board parts locations 1 4-pin power connector 13 Internal speaker connector 2 System fan connector 14 Front USB connector 2 3 Microprocessor fan connector 15 Clear CMOS (Complementary Metal-Oxide Semiconductor)/Recovery jumper 4 Microprocessor and heat sink 16 Front USB connector 1 assembly 5 Memory slots (4) 17 Serial (COM2) connector 6 24-pin power connector 18 Serial (COMl) connector 7 Thermal sensor connector 19 CD-IN connector 8 Diskette drive connector 20 Front audio connector 9 Cover presence (Intrusion) switch 21 PCI card slots (2) connector 10 SATA connectors (4) 22 PCI Express x16 graphics card slot 11 Power fan connector 23 PCI Express x1 card slot 12 Front panel connector 24 Battery Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media. Internal drives are installed in bays. In this manual, the bays are referred to as bay 1, bay 2, and so on. When installing or replacing an internal drive, it is important to note the type and size of the drive that you can install or replace in each bay and correctly connect 12 User Guide

21 the cables to the drive installed. Refer to the appropriate section in Chapter 2, Installing or replacing hardware, on page 15 for instructions on how to install or replace internal drives for your computer. Figure 5 shows the locations of the drive bays. Figure 5. Drive bay locations 1 Bay 1-Optical drive bay (with an optical drive installed) 2 Bay 2-Hard disk drive bay (with a 3.5-inch SATA hard disk drive installed) 3 Bay 3-Diskette drive bay (available in some models) Chapter 1. Product overview 13

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23 Chapter 2. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removed from the computer and you are ready to install the new part. Static electricity, although harmless to you, can seriously damage computer components and parts. When you handle parts and other computer components, take these precautions to avoid static-electricity damage: v v v v v v Installing or replacing hardware Limit your movement. Movement can cause static electricity to build up around you. Always handle parts and other computer components carefully. Handle adapter cards, memory modules, system boards, and microprocessors by the edges. Never touch any exposed circuitry. Prevent others from touching the parts and other computer components. Before you replace a new part, touch the static-protective package containing the part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two seconds. This reduces static electricity in the package and your body. When possible, remove the new part from the static-protective packaging, and install it directly in the computer without setting the part down. When this is not possible, place the static-protective package that the part came in on a smooth, level surface and place the part on it. Do not place the part on the computer cover or other metal surface. This section provides instructions on how to install or replace hardware for your computer. You can expand the capabilities of your computer by adding memory modules, PCI cards, or drives, and maintain your computer by replacing the failing hardware. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. Copyright Lenovo 2008,

24 Installing external options External speakers, a printer, or a scanner can be connected to your computer. For some external options, you must install additional software in addition to making the physical connection. When installing an external option, see Locating connectors on the front of your computer on page 8 and Locating connectors on the rear of your computer on page 9 to identify the required connector, and then use the instructions that come with the option to help you make the connection and install any software or device drivers that are required for the option. Removing the computer cover Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to remove the computer cover. CAUTION: Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To remove the computer cover: 1. Remove any media from the drives, shut down your operating system, and turn off all attached devices and the computer. 2. Unplug all power cords from electrical outlets. 3. Disconnect all cables attached to the computer. This includes power cords, Input/Output (I/O) cables, and any other cables that are connected to the computer. 4. Remove any locking devices, such as a padlock that secures the computer cover. 16 User Guide

25 5. Press the cover-release button on the top of the computer cover, slide the computer cover to the rear, and remove it. If your computer has screws that secure the computer cover, remove the screws, and then remove the computer cover. Figure 6. Removing the computer cover Accessing the system board components and drives Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to access the system board components and drives. You might have to remove the drive bay assembly to access the system board components, such as memory modules and battery. To access the system board components and drives: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page 16. Chapter 2. Installing or replacing hardware 17

26 3. Remove the front bezel by releasing the three tabs and pivoting the front bezel outward from the top. Figure 7. Removing the front bezel 4. In some models, you might have to remove the adapter cards to gain access to the system board components. Figure 8. Removing the adapter card 18 User Guide

27 5. Using the blue handle 1, lift and slide the drive bay assembly forward until the locating studs in the drive bay assembly are aligned with the slots on the sides of the chassis. Pull upward on the handle to remove the drive bay assembly completely from the chassis. Depending on what component of the computer you want to remove, you can either disconnect the cables from the rear of the drives or leave them connected. Figure 9. Removing the drive bay assembly Installing or replacing a memory module Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to install or replace a memory module. Your computer has four slots for installing or replacing DDR2 DIMMs (double data rate 2 dual inline memory modules) that provide up to a maximum of 8 GB of system memory. When you install or replace a memory module, use the following guidelines: v Use 1.8 V, 240-pin DDR2 SDRAM (double data rate 2 synchronous dynamic random access memory). v Use 512 MB, 1 GB, or 2 GB memory modules in any combination up to a maximum of 8 GB. Note: Only DDR2 SDRAM DIMMs can be used. To install or replace a memory module: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page You might have to remove the drive bay assembly to access the memory slots. See Accessing the system board components and drives on page Remove any parts that might prevent access to the memory slots. Chapter 2. Installing or replacing hardware 19

28 5. Locate the memory slots. See Figure 4 on page Open the retaining clips. Figure 10. Opening the retaining clips If you are replacing an old memory module, open the retaining clips and remove the memory module being replaced as shown. Figure 11. Removing the memory module 7. Position the memory module over the memory slot. Make sure that the notch 1 on the memory module aligns correctly with the slot key 2 on the system board. Push the memory module straight down into the slot until the retaining clips close. Figure 12. Installing the memory module 20 User Guide

29 v v What to do next: To work with another option, go to the appropriate section. To complete the installation, go to Completing the parts replacement on page 35. Installing or replacing an adapter card Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to install or replace an adapter card. Your computer has four expansion slots. There are two standard adapter card slots, one PCI Express x1 adapter card slot, and one PCI Express x16 graphics adapter card slot. To install or replace an adapter card: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page Open the adapter card latch and remove the slot cover for the appropriate expansion slot. Figure 13. Opening the adapter card latch Chapter 2. Installing or replacing hardware 21

30 If you are replacing an adapter card, open the adapter card latch and remove the failing adapter card. Figure 14. Removing the failing adapter card Notes: a. The adapter card fits tightly into the card slot. If necessary, alternate moving each side of the adapter card a small amount until it is removed from the adapter card slot. b. If the adapter card is held in place by a retaining latch, press the adapter card retaining latch 1 downwards to disengage the latch. Grasp the adapter card and then gently pull the adapter card out of the slot. 4. Remove the new adapter card from its static-protective package. 5. Install the new adapter card into the appropriate slot on the system board. 22 User Guide

31 6. Close the adapter card latch to secure the adapter card. Figure 15. Installing the new adapter card v v What to do next: To work with another option, go to the appropriate section. To complete the installation, go to Completing the parts replacement on page 35. Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to replace the hard disk drive. Important When you receive a new hard disk drive, you also receive a set of Product Recovery discs. The set of Product Recovery discs enables you to restore the contents of the hard disk drive to the factory-installed state. For more information on recovering factory-installed software, refer to Chapter 3, Recovery information, on page 41. To replace the hard disk drive: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page Remove the front bezel and drive bay assembly. See Accessing the system board components and drives on page 17. Chapter 2. Installing or replacing hardware 23

32 4. Use the blue handle to pivot the hard disk drive and bracket upward, slide the hard disk drive to the left until it is free from the retaining clips in the bottom of the chassis, and then completely remove it from the chassis. Figure 16. Removing the hard disk drive 5. Disconnect the signal and power cables from the rear of the hard disk drive. 6. To install a new hard disk drive into the blue bracket, flex the bracket and align pin 1, pin 2, pin 3, and pin 4 on the bracket with the holes in the hard disk drive. Do not touch the circuit board 5 on the bottom of the hard disk drive. Figure 17. Aligning the pins with the holes in the hard disk drive 24 User Guide

33 7. Reconnect the signal and power cables to the rear of the hard disk drive. 8. Position the hard disk drive and bracket so that it engages the retaining clips in the bottom of the chassis when you slide the bracket to the right. 9. Slide the hard disk drive and bracket to the right until it snaps into position. 10. Go to Completing the parts replacement on page 35. Replacing the optical drive Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to replace the optical drive. To replace the optical drive: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page Remove the front bezel and drive bay assembly. See Accessing the system board components and drives on page Disconnect the signal and power cables from the rear of the optical drive. 5. Release the optical drive by pressing inward on the blue retainer at the side of the drive. 6. Slide the optical drive being replaced out the front of the drive bay assembly. Figure 18. Removing the optical drive 7. Remove the retaining bracket from the failing optical drive and install it on the new optical drive. Figure 19. Retaining bracket for the optical drive Chapter 2. Installing or replacing hardware 25

34 8. Install the new optical drive into the bay until it snaps into position. Figure 20. Installing the new optical drive 9. Reconnect the signal and power cables to the new optical drive. 10. Go to Completing the parts replacement on page 35. Replacing the diskette drive or card reader Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to replace the diskette drive or card reader. Depending on your model type, your computer might have a diskette drive or a card reader installed. The artwork in this section shows how to replace the diskette drive. To replace the card reader, the procedure is almost the same as replacing the diskette drive. To replace the diskette drive or card reader: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page Remove the front bezel and drive bay assembly. See Accessing the system board components and drives on page Disconnect the signal and power cables from the rear of the diskette drive or card reader. 5. Release the diskette drive or card reader by pressing inward on the blue retainer at the side of the drive. 26 User Guide

35 6. Remove the failing diskette drive or card reader by sliding it out the front of the drive bay assembly. Figure 21. Removing the diskette drive or card reader 7. Remove the retaining bracket from the failing diskette drive or card reader and install it on the new diskette drive or card reader. Figure 22. Retaining bracket for the diskette drive or card reader 8. Install the new diskette drive or card reader into the drive bay from the front until it snaps into position. Figure 23. Installing the new diskette drive or card reader 9. Reconnect the signal and power cables to the rear of the new diskette drive or card reader. 10. Go to Completing the parts replacement on page 35. Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to replace the battery. Your computer has a special type of memory that maintains the date, time, and settings for built-in features, such as parallel-port assignments (configuration). A battery keeps this information active when you turn off the computer. Chapter 2. Installing or replacing hardware 27

36 The battery normally requires no charging or maintenance throughout its life; however, no battery lasts forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An error message is displayed when you turn on the computer. Refer to the Lithium battery notice in the ThinkCentre Safety and Warranty Guide for information about replacing and disposing of the battery. To replace the battery: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page You might have to access the system board components. See Accessing the system board components and drives on page Locate the battery. See Figure 3 on page Remove the failing battery. Figure 24. Removing the failing battery 6. Install a new battery. Figure 25. Installing a new battery 7. Reinstall the computer cover, and connect the cables. See Completing the parts replacement on page 35. Note: When the computer is turned on for the first time after replacing the battery, an error message might be displayed. This is normal after replacing the battery. 8. Turn on the computer and all attached devices. 9. Use the Setup Utility program to set the date, time, and any passwords. See Chapter 4, Using the Setup Utility, on page User Guide

37 Replacing the heat sink and fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to replace the heat sink and fan assembly. CAUTION: The heat sink and fan assembly might be very hot. Turn off the computer and wait three to five minutes to let the computer cool before removing the computer cover. To replace the heat sink and fan assembly: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page Disconnect the heat sink and the fan assembly cable from the system board. See Locating parts on the system board on page Remove the fan plenum from the heat sink and fan assembly. See Locating components on page 11. Chapter 2. Installing or replacing hardware 29

38 5. Pivot the handle 1 to release the heat sink clamp and then disengage the clamp from the plastic retention bracket. Note: The system board for your computer might look different to the one illustrated below. Figure 26. Removing the heat sink and fan assembly held in place by a clamp Note: You might have to gently twist the heat sink and fan assembly to free it from the microprocessor. 6. Lift the failing heat sink and fan assembly off the system board. 7. Remove the mylar film that covers the greased side of the new heat sink and fan assembly that will face the microprocessor. 30 User Guide

39 8. Position the heat sink and fan assembly on the microprocessor socket and then position the clamp on the plastic retention bracket. Pivot the handle 1 to clamp the heat sink and fan assembly to the plastic retention bracket. Figure 27. Clamping the heat sink and fan assembly to the plastic retention bracket 9. Reconnect the heat sink and the fan assembly cable to the microprocessor fan connector on the system board. 10. Go to Completing the parts replacement on page 35. Replacing the system fan assembly Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to replace the system fan assembly. To replace the system fan assembly: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page Remove the front bezel and drive bay assembly. See Accessing the system board components and drives on page Disconnect the system fan assembly cable from the system board. See Locating parts on the system board on page Remove the hard disk drive. See Replacing the hard disk drive on page Remove the two screws that secure the system fan assembly. Chapter 2. Installing or replacing hardware 31

40 7. Remove the system fan assembly by pulling the bracket outward and lifting it up from the system board to remove completely. Figure 28. Removing the system fan assembly 8. Install a new system fan assembly and install the two screws that secure the system fan assembly. 9. Connect the system fan assembly cable to the system fan connector on the system board. 10. Reinstall the hard disk drive. 11. Go to Completing the parts replacement on page 35. Replacing the internal speaker Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: 32 User Guide This section provides instructions on how to replace the internal speaker. To replace the internal speaker: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Remove the computer cover. See Removing the computer cover on page Remove the front bezel and drive bay assembly. See Accessing the system board components and drives on page You might have to remove the hard disk drive to gain easy access to the internal speaker. See Replacing the hard disk drive on page Locate the internal speaker connector on the system board. See Locating parts on the system board on page Disconnect the internal speaker cable from the system board.

41 7. Push upward on the clip that secures the internal speaker, pivot the internal speaker outward, and then completely remove it from the chassis. Figure 29. Removing the internal speaker 8. Position the bottom of the new internal speaker into the bracket and then pivot the top of the internal speaker until it snaps into position. 9. Connect the internal speaker cable to the system board. See Locating parts on the system board on page Reinstall the hard disk drive if it was removed. 11. Go to Completing the parts replacement on page 35. Chapter 2. Installing or replacing hardware 33

42 Replacing the keyboard Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to replace the keyboard. To replace the keyboard: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Locate the keyboard connector. Note: Your keyboard might be connected to a PS/2 keyboard connector 1 or a USB connector 2. Depending on where your keyboard is connected, see Locating connectors on the rear of your computer on page 9 or Locating connectors on the front of your computer on page 8. Figure 30. Keyboard connectors 3. Disconnect the failing keyboard cable from the computer. 4. Connect a new keyboard to the appropriate connector on the computer. 5. Go to Completing the parts replacement on page User Guide

43 Replacing the mouse Attention Do not open your computer or attempt any repair before reading and understanding the Important safety information in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: This section provides instructions on how to replace the mouse. To replace the mouse: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2. Locate the connector for the mouse. Note: Your mouse might be connected to a PS/2 mouse connector 1 or a USB connector 2. Depending on where your mouse is connected, see Locating connectors on the rear of your computer on page 9 or Locating connectors on the front of your computer on page 8. Figure 31. Mouse connectors 3. Disconnect the failing mouse cable from the computer. 4. Connect a new mouse cable to the appropriate connector on the computer. 5. Go to Completing the parts replacement. Completing the parts replacement After completing all parts replacements, you need to reinstall the computer cover and reconnect cables, including telephone lines and power cords. Depending on the parts replaced, you might need to confirm the updated information in the Setup Utility program. Refer to Chapter 4, Using the Setup Utility, on page 49. To reinstall the computer cover and reconnect cables to your computer: 1. Ensure that all components have been reassembled correctly and no tools or loose screws are left inside your computer. 2. Reposition any cables that might impede the reinstallation of the computer cover. Chapter 2. Installing or replacing hardware 35

44 Important Correctly route all power supply cables to avoid interference with the drive bay assembly. Keep cables clear of the hinges and sides of the computer chassis. 3. If the drive bay assembly was removed, align it with the two slots and rails on the sides of the chassis and reconnect the drive cables to the system board. 4. Slide the drive bay assembly towards the rear of the chassis until it snaps into position. 5. Reinstall the front bezel if it was removed. 6. Position the computer cover on the chassis so that the rail guides on the sides of the cover engage the rails and push the cover to the closed position until it snaps into position. If your computer has screws that secure the computer cover, install the screws. Figure 32. Installing the computer cover Installing security features 7. Install any locking devices such as a padlock as necessary. 8. Reconnect the external cables and power cords to the computer. See Locating connectors on the rear of your computer on page To update your configuration, refer to Chapter 4, Using the Setup Utility, on page 49. Note: In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives. Obtaining device drivers You can obtain device drivers for operating systems that are not preinstalled at: Installation instructions are provided in readme files with the device driver files. To help prevent hardware theft and unauthorized access to your computer, several security options are available. In addition to physical locks, unauthorized use of your computer can be prevented by a software lock that locks the keyboard until a correct password is typed in. 36 User Guide

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