Welcome. BT Mini Connector Kit user guide
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1 Welcome BT Mini Connector Kit user guide
2 Hello What s in the box This handy kit is a great way to extend broadband round your home. Here s what s in this guide What s in the box 2 What an extended network looks like 3 How to set up and get connected 4 Troubleshooting 6 How to reset your Mini Connectors 8 Adding more Mini Connectors 9 Need some help? 10 Other information 11 Thanks again for choosing BT. 2 x BT Mini Connectors 2 x Ethernet cables (yellow ends) for a wired connection 2
3 What an extended network looks like Have a quick look at what s what below. Then turn the page and follow the set-up steps. TV set-top box Connect your wired devices with an Ethernet cable Internet BT Smart Hub BT Mini Connector 1 BT Mini Connector 2 Set up your Hub first before setting up anything else. BT Smart Hub TV set-top box BT Mini Connector BT Mini Connector For more help, go to bt.com/help/miniconnector 3
4 Connect to your Hub s Wireless: 1 Select your Wireless Network: 2 Admin Password for Hub Manager: 8888WWWW Broadband USB Gig Ethernet Factory Reset Power On Off Power How to set up and get connected Connect your first Mini Connector 1 Using extension leads 1 Plug one end of one of the Ethernet cables into any Ethernet port on your Smart Hub. 2 Plug the other end into one of the Ethernet ports on the top of the first Mini Connector. 3 Plug the Mini Connector directly into a power socket on the wall and switch on. The Power and Ethernet lights will come on. You can use power extension leads but you need to connect them like this: Ethernet light Mini Connector BTHub6-ABCD Enter your Wireless Password/key: 8888wwwwwWWW Smart Hub Power light 4 No free extra socket? Plug your device or Smart Hub into the Connector
5 2 Connect the other Mini Connector 1 Plug one end of one of the other Ethernet cable into the Ethernet port on your set-top box. 2 Plug the other end into one of the Ethernet ports on the second Mini Connector. 3 Plug the Connector into a power socket on the wall and switch on. The Power and Ethernet lights will come on. 4 Within a couple of minutes, the Data light on both Connectors will come on. Data light Ethernet light All done. Your TV set-top box Power light For more help, go to bt.com/help/miniconnector 5
6 Troubleshooting Your BT Mini Connector lights Data Ethernet Power 6
7 What the lights on your BT Mini Connector mean Light Colour Status What s happening Power Blue On Connector running normally Flashing Connector resetting, synchronising or sleeping. Give it a couple of minutes Off No power. Check everything s on. Still no light? Go to bt.com/help/miniconnector Ethernet Blue On Connector running normally, sending or receiving data Data Off Not connected. Check that the Ethernet cable is plugged into Connector and Smart Hub. For set-up, see page 4 Blue Orange Red On Connector is connected to network. Transfer speeds: blue is high; orange is medium; red is low. Slow speed? Check your set-up on page 4. For tips on improving your speed, go to bt.com/help/miniconnector Off No connection to network or sleeping. You might need to restart and/or reset your kit. See page 8 For more help, go to bt.com/help/miniconnector 7
8 How to reset your Mini Connectors If one of your Mini Connectors stops working or becomes unpaired, turn it off and then on to restart it. If it still isn t working, reset to factory settings using these steps. 1 Make sure the Mini Connector is plugged in and the power socket is switched on. 2 Press (Add) on the Mini Connector for more than 15 seconds to go back to its original settings. Give it a couple of minutes. If everything s okay, the Power and Data lights will come on. Data light Power light Stuck? Find out how to get in touch with us on page 10. 8
9 Adding more Mini Connectors Important: only follow these steps if you re adding Mini Connectors to ones you re already using. If these are your first ones, follow the steps on page 4. 4 Within two minutes, press on one of the connectors already in use in your home. 5 Wait a bit for the new Connector to connect. If everything s okay, its Power and Data lights will come on. You can extend your connection around your home by adding more Mini Connectors to your existing set-up. 1 Plug the new Mini Connector directly into a power socket near one of your existing connectors and switch the socket on. The Power light will come on. You can move the connector to where you ll want to use it once it s linked. 2 Press and hold (Add) on the side of the Connector for 5 to 8 seconds, until the Power light flashes off and on once. 3 Press again, this time for one second. The Power light starts flashing. For more help, go to bt.com/help/miniconnector 9
10 Need some help? Go to bt.com/help/miniconnector or bt.com/help A quick way to get help, all day and every day. Chat to us at bt.com/chat We re here to help seven days a week between 7am and 11pm. Get help from other users Join the conversation in The BT Community Forum at bt.com/community Call us If you need to talk, give us a ring on We re usually less busy between 12pm and 6.30pm. When you call, make sure you re next to the Mini Connector with a computer or device. You can also call from a mobile. All numbers starting 0330 are charged at a national rate and are included in any free minutes as part of your mobile contract. Some mobile operators allow free use of 0800 numbers. 10
11 Other information R&TTE Directive and Declaration of Conformity This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). For a copy of the Declaration of Conformity, please go to bt.com/help/miniconnector This product uses open source codes available from bt.com/help/gplcode How much power the BT Mini Connector uses In operation 5.2 watts Network standby 3.5 watts Standby mode 0.5 watt Elapsed time before going into 5 minutes standby mode For more help, go to bt.com/help/miniconnector 11
12 Call to get this leaflet in Braille, large print or audio CD. Offices worldwide The services we ve described in this publication may not always be available and we may change them. Nothing we ve written here is contractual. When we supply services and equipment, our terms and conditions apply. British Telecommunications plc 2016 Registered Office: 81 Newgate Street, London EC1A 7AJ Registered in England No Written and designed by Muse Publishing and The Art & Design Partnership (ADP) Version number MCK-01 Get information, advice and support on keeping your children safe online
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