IP PHONE Training Guide CISCO 8945 TIG. Technology Integration Group

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1 IP PHONE Training Guide CISCO TIG Technology Integration Group

2 Table of Contents Display & Buttons Status Line Indicators Place a Call Call Conference Call Call Forward Directory Access Voic

3 Lens Cover Video Camera Display & Buttons Jimmy Zhu Line Buttons Header Primary Line Details : Contacts Applications Messages Volume Headset Audio Mute View Details Softkeys Speakerphone Redial Video Mute Navigation Pad Select Conference

4 Line Status Indicators Line is in use Jimmy Zhu - : Line is idle Line is ringing View Details Call is in Held state Line is in Do Not Disturb (DND) state New Voic

5 Place a Call " Lift the handset New Call Call Fwd Redial OR for Speakerphone press the New Call softkey Dial target number $ Hang up the handset or press softkey to disconnect You can also use the Speakerphone button during the call

6 Call " Receive call Jimmy Zhu : View Details

7 Call " Receive call Jimmy Zhu : Press button View Details

8 Call " Receive call Jimmy Zhu -- Press button $ Dial target number View Details

9 Call " Receive call Jimmy Zhu -- Press button $ Dial target number View Details % Announce desire to transfer call

10 Call " Receive call Jimmy Zhu -- Press button $ Dial target number View Details % Announce desire to transfer call & Press again

11 Call " Receive call Press button $ Dial target number % Announce desire to transfer call & Press again ' complete You can use the Corporate Directory & Calls Logs to select a rd party or Target

12 Conference Call " Place first call View Details

13 Conference Call " Place first call Press Conference button View Details

14 Conference Call " Place first call Jimmy Zhu - View Details Press Conference button $ Place second call

15 Conference Call " Place first call Jimmy Zhu - View Details Press Conference button $ Place second call % Wait for party to answer

16 Conference Call " Place first call To Conference View Details More Press Conference button $ Place second call % Wait for party to answer & Press Conference button again

17 Press Details softkey to view & remove conferees " Place first call To Conference View Details Conference Call More Press Conference button $ Place second call % Wait for party to answer & Press Conference button again ' To add more parties, repeat steps to &

18 Conference Call Join Active Sessions " Start with connected calls Jimmy Zhu -- Show Details

19 Conference Call Join Active Sessions " Start with connected calls Jimmy Zhu -- Show Details Make sure that one of the calls is active (not on hold)

20 Conference Call Join Active Sessions " Start with connected calls Jimmy Zhu -- Show Details Make sure that one of the calls is active (not on hold) $ Press Conference button

21 Conference Call Join Active Sessions " Start with connected calls Jimmy Zhu -- Show Details Make sure that one of the calls is active (not on hold) $ Press Conference button % Press the line button for the held call

22 Conference Call Join Active Sessions " Start with connected calls Jimmy Zhu -- Show Details Make sure that one of the calls is active (not on hold) $ Press Conference button % Press the line button for the held call & The conference begins

23 Call Forward Forward incoming calls to a rd party phone " Press the CFwdALL softkey New Call CFwdAll Redial

24 Call Forward Forward incoming calls to a rd party phone " Press the CFwdALL softkey Dial target number to which all incoming calls will be forwarded New Call CFwdAll Redial

25 Call Forward FWD New Call CFwdAll Redial Forward incoming calls to a rd party phone " Press the CFwdALL softkey Dial target number to which all incoming calls will be forwarded $ All incoming calls forwarded to rd party

26 Call Forward Forward incoming calls to a rd party phone " Press the CFwdALL New Call CFwdAll Redial softkey Dial target number to which all incoming calls will be forwarded $ All incoming calls forwarded to rd party % To release, press CFwdALL again

27 Call Forward Forward incoming calls to a rd party phone " Press the CFwdALL New Call CFwdAll Redial softkey Dial target number to which all incoming calls will be forwarded $ All incoming calls forwarded to rd party % To release, press CFwdALL again To forward calls to voic use as target number

28 Directory Access " Press Contacts button Use Navigation pad to select Corporate Directory New Call CFwdAll $ Enter st or last name Redial % Press Submit softkey & Use Navigation pad to select a contact ' Press Dial softkey or the Select button to place the call

29 Voic Login to Voic from your desk Press the Messages button Enter your password (Note temporary new user passwords are ) Login to Voic from another desk Press the Messages button or Dial Press ( your PIN (extension) Enter your password Access your Voic from the outside Dial -- Press ( your PIN (extension) Enter your password

30 District Codes District Office Central Banning HS Coombs New Horizon Nicolet Hoffer Cabazon Hemmerling MOT

31 I Need More Help Contact your IT Help Desk ext or

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