Parent Portal User Manual

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1 Parent Portal User Manual Date : November 1 st 2016 French International School Victor Segalen Hong Kong 165, Blue Pool Road, Happy Valley, Hong Kong T: F: E: info@lfis.edu.hk

2 Contents How to create a user account Check you inbox to get your Create account details Create your account...3 How to log in...4 I forgot my password...5 Parent portal...6 Home...6 Viewing Pupil Details...6 Pupil Subjects and teacher for the current school year...7 Assessments Reports (only for Primary & International Stream Secondary)...7 Siblings...7 My Account...8 My Details...8 How to book parents evening in the portal...9 My calendar Exporting a calendar/event as an ical file Import a calendar/event as an ical file for mobile devices (IOS / Android) Update family info Pronote (only for French Stream Secondary Portal) School Information French International School Website Page 2 / 18

3 How to create a user account 1- Check you inbox to get your Create account details You should have received an from the school detailing the following information: The Parent Portal link (that you will need to go to) to create your account: mandatory to access to the school life info The address being used as login (your address registered) Your Pin Code Once you have received the above information click on the Parent Portal link. NB: if you haven t received the from the school you have to contact the school at SupportIT@lfis.edu.hk 2- Create your account Your will need the info described above. 1. Enter your Address (the one which you received the create account details). 2. Enter the Pin Code stated in the 3. Click on Go to proceed to the next screen. You will then be asked a security question : 4. Enter your child s date of birth 5. Click on Go to proceed to the next screen, (At this point an will be sent to you containing your new password). Page 3 / 18

4 6. Proceed to the Login page. How to log in These step certify the confidentiality of your password. You are the only one to know, FIS has no access to it. 1. Enter your User Name (Your address) 2. Enter your temporary password (sent to you after creating your account). 3. Click Login. Now, personalise your own password : 4. On your first login you will be asked to personalise your password. Enter your current password first. 5. Followed by your personalised password. 6. Any password requirements will be shown in the grey bar. 7. Click on Update Page 4 / 18

5 I forgot my password If the password is entered incorrectly 3 times your account will be locked, Please follow the steps to unlock it. 1. If you forget your password click on the Forgot Password link, found on the login screen. 2. You will be asked to enter your Username (your ). 3. Click on Next 4. You will also be asked for your Child s date of birth (security question). 5. Click on Reset Password 6. You will receive an with the subject Reset Password Request containing a link to reset the password 7. When you click on the link inside the , you will be redirect to the reset password screen. Enter your new password. 8. Click on Update Page 5 / 18

6 Parent portal When you log in as a parent you will have access to the Home page Home Initially, in the Home page, only My Notice section is available, the school will release more sections soon. Viewing Pupil Details This section allow you to have relevant information on your child(ren). Page 6 / 18

7 If you click on View Details, you can have access to: Pupil Subjects and teacher for the current school year This area will allow you to view subjects that the pupil studies and the teachers they are taught by. Assessments Reports (only for Primary & International Stream Secondary) This area will allow you to view past and present Assessment Reports for the selected pupil. Siblings The Siblings panel will allow you to view sibling information. Click on View Details to see further details for the sibling. Page 7 / 18

8 My Account This shows you your account status with the school, with details of your invoices and credits. My Details This will have details of your address, , telephone numbers and Preferred Language. In this section you can also change your password. To update your details, please hover the mouse on Websites and click Update family info. Please refer to Update family info in the next paragraph. Page 8 / 18

9 How to book parents evening in the portal The Parent Evenings page in the Parent Portal allows the parents to view available timeslots with their children s teachers, make bookings and send notes to Staff. Parents can also export a Parents Evening summary to PDF or excel. There are 2 ways of accessing the Parents Evening bookings screen in the Parent Portal: 1. When a parent logs into the Portal, in the My Notices section they will have a notice about the Parents Evening. 2. Click on the notice to see a link to the Parents Evening Bookings page. 3. Alternatively next to each child who has a Parents Evening there will be a Book Parents Evening button. N.B if a Parents Evening is Read Only the button will say View Parents Evening. Click to go to the Parents Evening screen. Page 9 / 18

10 4. A grid will display the timeslots and teachers for that Parents Evening. Any timeslots that are unavailable for booking will be grey. If the teacher has booked the appointment it will show as a green booking. The top of the page shows ow many bookings are needed for completion. 5. A parent can add a note for the teacher by clicking on the blue icon or they can undo the booking by clicking on the blue arrow A parent can click on a Book Time button to instantly book the timeslot with that teacher. A notice will be sent to the teacher with the new booking 7. Once the parent has completed their bookings all the column headers will go green and the parent will receive a notice to say that their booking is complete. 8. Parents can also export a Parents Evening summary in PDF or Excel to print out and take with them. Page 10 / 18

11 9. Exported to PDF 10. Exported to Excel Page 11 / 18

12 My calendar 1. To access the Calendar hover over Schedule and click on My Calendar. 2. The Calendar page will list all Visible Calendars, including the Default Calendars and any Shared Calendars that the user has access to. Tick the boxes next to the Calendars that you wish to view 3. The user can choose how they view the Calendars by selecting either Day, Week, Month or Agenda view Page 12 / 18

13 4. The date view can be changed by clicking the arrows next to Today 5. The Calendar can also be accessed from the Portal homepage Page 13 / 18

14 Exporting a calendar/event as an ical file 1. Hover over Schedule and click My Calendar. To export a calendar click on the Export as icalendar icon or to export a single event click on the icon in the event box. 2. If exporting a calendar the icalendar Export Settings window will open. There is the option to export all calendars or selected calendars. Select the Export Start Date and Choose Export Format: Generate ical file Creates an ical snapshot file for one-time download Generate persistant ical URL - Creates a persitant public URL for downloading a live version of this ical data. Can be used as a feed for Google Calendar Click Create. Page 14 / 18

15 Import a calendar/event as an ical file for mobile devices (IOS / Android) ios USER: ios users can subscribe to this calendar from their devices direct! Simply follow the steps below. (Note: Additional data charges may be incurred.) 1. Tap "Settings" on the Home screen 2. Select "Calendars" 3. Select "Add Account " 4. Select "Other", then "Add Subscribed Calendar" 5. Enter the URL for the language version of Calendar that you choose in "Server", then tap "Next" (English - ios users) xxxxxxx. Copy and paste your generated persistent ical URL (refer to page: Exporting a calendar/event as an ical file) 6. Tap "Save" to finish and the holidays will be added automatically! Android USER: Generally speaking, Android users can subscribe to the ical using Google Calendar and then synchronize it to their mobile devices as follows: 1. Go to through a browser, login to Google Calendar with the Google Account used for synchronizing the mobile device. 2. In "Desktop" view of Google Calendar, click the down arrow beside the Other calendars on the left hand side of the Google Calendar and select Add by URL. 3. Enter the URL of the language version of Calendar that you choose: (English - Android users) xxxxxxx. Copy and paste your generated persistent ical URL (refer to page: Exporting a calendar/event as an ical file) 4. Click Add Calendar and the subscription will be completed on Google Calendar. 5. Open the calendar in the mobile device and tap Sync. (Note: Additional data charges may be incurred.) Page 15 / 18

16 Update family info Hover the mouse over Websites and click on Update family info: validate/update the priority contacts within your family, confirm the information that you wish to receive (or not), update your child(ren) s medical history It is mandatory to update as often as possible. Click the verify Now to update / validate the information Pronote (only for French Stream Secondary Portal) Hover the mouse over Websites and click on Pronote. For secondary students, the Pronote also allows parent access to: Online Student Services through PRONOTE: online absences, lateness, disciplinary actions and grades (for the French Stream only) Page 16 / 18

17 Pronote will open in another webpage. Page 17 / 18

18 School Information Hover the mouse over Websites and click on School Information. This section has details on life school as uniforms, canteen, bus, heatlth. French International School Website Hover the mouse over Websites and click on French International School. You will be redirected on the website of the school. Page 18 / 18

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