Extend Lync 2013 to NeoGate TG

Transcription

1 Extend Lync 2013 to NeoGate TG Version: 1.0 Yeastar Information Technology Co. Ltd.

2 CONTENTS 1. Introduction Create topology to Lync 2013 and publish it Set up rules in Lync Server 2013 Control Panel Enable user for Lync Server Create call rules in control panel Set up rules in NeoGate TG Web interface Create Service Provider trunk to Lync Server Dial external number in Lync Server 2013 through NeoGate TG Dial into Lync Server 2013 through NeoGate TG s trunk /37

3 1. Introduction Brief introduction of the Lync Server installed, and the target achieved in this manual. Brief Introduction: This is a standard version of Lync installed in windows 2008 R2 SP1 standard (64bit). It requires two computers to install, one for DC and the other one for Lync. Since TCP/TLS is supported by Lync only, which doesn't match the general trunks we get like PSTN/SIP (UDP)/BRI/GSM or others, a translator like NeoGate TG is needed to offer GSM channels. Basic Information: IP of DC: IP of Lync: IP of NeoGate TG: FQDN: lync.yeastar.com (Front end server, SQL and mediation pool are installed here) Account: harry, extension: 800, UPN:harry@lync.yeastar.com Default TCP port: 5060 (NeoGate TG), 5068(Lync) IVR/ Queue number of Lync: +888 Targets: 1. Making outbound calls from Lync server via the GSM trunks of NeoGate TG directly. 2. Making inbound calls from GSM trunks to reach the IVR or Queue of Lync Create topology to Lync 2013 and 3/37

4 publish it Open the topology you have got from the builder. If you haven't got one, please create and publish it before adding a new gateway. This is the window of Lync 2013 Topology Buider: Figure 1 4/37

5 Expand Shared Compoments, right click PSTN gateways, choose New IP/PSTN Gateway. Figure 2 Input the FQDN of NeoGate TG, in this example, NeoGate TG s IP address is /37

6 Figure 3 Click Next, keep the default Enable IPv4, click Next. Figure 4 6/37

7 You can change the trunk name to NeoGate, or just keep it. Listening port of IP/PSTN gateways: 5060 SIP Transport Protocol: TCP Figure 5 7/37

8 Figure 6 When done, Publish ths new topology directly. 8/37

9 Publishing is progressing as the following pictures show. If there is any error, please check the above steps or re-install the central SQL server. Figure 7 Figure 8 9/37

10 Figure 9 Publishing wizard is completed. 10/37

11 3 Set up rules in Lync Server 2013 Control Panel 3.1 Enable user for Lync Server 2013 Note: please create your account in DC first before adding it into Lync Server. Enable Lync account in Microsoft Lync Server 2013 Control Panel. Open Microsoft Lync Server 2013 Control Panel and log in. Figure 10 11/37

12 Click Users to enable the account and assign a number to the user, in this example: User: harry The number is: +800 Click Enable Users to start: Figure 11 Click Enable Users. 12/37

13 Click Add. Figure 12 13/37

14 Figure 13 Click Find. Choose the account harry before clicking OK. Assign user to pool: lync.yeastar.com For user's SIP URL to log in the client software, we recommend using user s address Telephony: Enterprise Voice Line URL: tel:+800 Figure 14 Click Enable to save it. Log in the client software with the new account: harry@lync.yeastar.com to test if it is successfully added as a Lync Server user. 14/37

15 Figure 15 Open Lync client software and log in lync.yeastar.com using 15/37

16 Figure 16 Figure Create call rules in control panel Note: the extension number of Lync Server 2013 starts with +. Edit the Global dial plan. 16/37

17 Figure 18 Edit the rule of Keep All ; we need to add a + as the prefix. Figure 19 17/37

18 Modify the length to Any, add + in field Digits to add, then click OK to save it Figure 20 You can input the test number to see if the translation rule works fine. 18/37

19 Edit the Voice Policy Global. Figure 21 Figure 22 Click Select and choose the Local into Associated PSTN Usages. 19/37

20 Figure 23 Figure 24 Figure 25 20/37

21 Click OK to save it. Edit the Route page. Click LocalRoute to start editing. Figure 26 21/37

22 Figure 27 The default value is: ^(\+1[0-9]{10})$ Click Edit to modify the default pattern to ^(\+\d*)$ Figure 28 Click OK to save it, and you will see the modified patten as below: 22/37

23 Add the associated trunk: Figure 29 Figure 30 23/37

24 Choose the gateway we created to NeoGate TG, in this example: PstnGateway: Figure 31 Figure 32 24/37

25 Select the assoiciated PSTN Usages: Choose Local and OK to save it. Figure 33 25/37

26 Figure 34 Figure 35 26/37

27 Click the PSTN Usage, make sure the Routers is LocalRoute, Policies is Global. Figure 36 27/37

28 Edit the Trunk Configuration page. Click Global to start. Figure 37 28/37

29 Figure 38 Click Select to choose the associated PSTN usage for this trunk. Figure 39 Chose Local in this exaple, click OK to save it. 29/37

30 Click OK. Figure 40 Figure 41 You can see the PSTN usage here, click Commit Commit all to take effect. 30/37

31 Figure 42 Click Test Voice Routing to see if our rules are correct. Figure 43 Test result: Passed. The configuration on Lync Server 2013 is completed. 31/37

32 4 Set up rules in NeoGate TG Web interface 4.1 Create Service Provider trunk to Lync Server 2013 Create a Service Provider SIP trunk: Hostname/IP: the IP of Lync Server 2013 is Port: 5068 (the default port for TCP protocol) Transport: TCP Figure 44 32/37

33 Figure 45 We can check the status of this trunk in Line status Trunk status page. Figure 46 Note: TCP protocol is disabled in NeoGate TG by default, you will need to enable it in VoIP Settings SIP settings page in advance, then reboot to take effect. 33/37

34 4.2 Dial external number in Lync Server 2013 through NeoGate TG There are multiple GSM channels installed in NeoGate TG for outbound calls. Here is an example: Customer wants to dial external numbers on Lync Server s side through NeoGate TG directly, NeoGate TG should route the call via all GSM channels one by one. Step1. Create a mobile group in NeoGate side with balanced strategy. Click Gateway Mobile list Mobile Group to create that. In this example, we need choose all GSM channels to right side, as for strategy, we can choose Sequence mode. Figure 47 Save it and apply the changes. 34/37

35 Step2. Create IP to Mobile route. Click Gateway Routes" IP to Mobile to create that. Figure 48 Disable the Simple Mode to get the advanced settings. Call Source: choose the sps trunk to Lync 2013 DID Number: +., remember there is a point after "+. Call destination: Choose the mobile group we created in Step 1. Outbound Dial pattern: +., remember there is a point after +. Strip: 1, it s used to delete the + sent by Lync Save it and apply the changes, then you can dial outbound calls from client side of Lync server via NeoGate TG directly. 35/37

36 Figure Dial into Lync Server 2013 through NeoGate TG s trunk It s supported to route the call from NeoGate TG to Lync Server In this example, the user can dial into NeoGate TG first, then route the call to IVR or extension of Lync server 2013 directly. Click Gateway Mobile, in this example, we can create a new route. 36/37

37 Figure 50 Disable the Simple Mode to get the advanced settings. Call Source: Choose the mobile group we created in Step 1. DID Number: +., remember there is a point after +. Call destination: choose the sps trunk to Lync 2013 Hotline: The number NeoGate dial when there is an incoming call, we can input the extension number or IVR/Queue number of Lync 2013, in this example, the number is Outbound Dial pattern: +., remember there is a point after +. It s used to allow +888 to dial into Lync server Save and apply the changes, you can dial into Lync server 2013 now. <The end> 37/37