Polycom Soundpoint IP 300 User Guide

Size: px
Start display at page:

Download "Polycom Soundpoint IP 300 User Guide"

Transcription

1 Polycom Soundpoint IP 300 User Guide Introduction Polycom s range of SIP phones are proving to be one of the most popular independent offerings on the market thanks to their high quality design and wide choice of models. The Polycom IP range of handsets should be considered by those specifically looking to deploy SIP devices, or an IP dial tone solution where they don t need to offer the extended functionality provided by SpliceCom s PCS 100 and PCS 400 IP Phones. We have carried out our testing using the Polycom IP 300 phone, however, it appears that the other phones from this manufacturer run common software and should therefore operate in a similar manner. This User Guide has been designed to help you get the most out of your Polycom Soundpoint IP 300 when used with maximser based telephone systems. Making A Call Pick up the handset or press NewCall Dial a number e.g Press Send To end the call replace the handset or press EndCall Receiving A Call When receiving an incoming call the display will reflect the caller s details, e.g;

2 o JOHN SMITH The first line in the caller display is the caller s name, the second line is the number that they are calling from commonly called the CLI (Calling Line Identity). The system administrator must enter the names into the maximiser system for them to show on the display. Placing A Call On Hold Whilst on an active call press the blue Hold button to place that call on hold. To retrieve the call, press the blue Hold button again. Note: Whilst the caller is on hold they will not hear music-on-hold. This is because SIP puts the call on hold at the end-point (phone) rather than on the maximiser system. Transferring A Call When you receive a call on the Polycom Soundpoint IP 300 and then answer it, you may transfer the call either internally or externally in one of two ways; an Assisted transfer or a Blind transfer. Assisted Transfer Once you have answered a call on the IP 300 press More. Then press Trnsfr. Enter the number of the extension or external number - you wish to transfer the call to. Press Send. Once the call has been answered and you have announced the caller you wish to transfer, press More. Press Trnsfr. The Transfer has now been completed. Blind Transfer Once you have answered a call on the IP 300 press More.

3 Press Trnsfr. Press Blind. Using the telephone keypad enter the number of the extension or external number - you wish to transfer the call to. Press Send. Note: This will send the call to the transferred party, however the display on the IP 300 on which the transfer is being actioned shows the call details until the user who the call is being transferred to has picked up the call. Call Park & Pickup In order to Park and Pickup calls you will have to create two Dial Plan entries as follows; Number Match: callpark Action: Park Translate to: 1 Number Match: pickup Action: Pickup Translate to: 1 This will then allow the IP 300 to park and pickup calls. Once you have an active call you can Park it using the following steps; Press More twice. Press Park. Enter 1 via the IP 300 keypad. Press Park. Press EndCall to clear the call details from the display. To Pickup the call: Pickup the handset, or press NewCall. Press More. Press Pickup.

4 Enter 1 via the IP 300 keypad. Press Retrieve. Press EndCall. The Parked call will be presented to your phone making it ring. Pickup the handset to answer. Note: At present only Park Slot 1 can be utilised. Call Pickup via Dial Plan Entry Picking up Departmental calls via a Dial Plan entry can be achieved via the IP 300 providing they have been configured. Enter the relevant dial plan code to pick a call up via the IP 301 keypad. You will hear an engaged tone. Press EndCall. The call to be picked up will be presented to your phone making it ring. Pickup the handset to answer. Conference Calls Once a call has been established the IP 300 allows a 3-way conference call to be setup using the following steps: Press More. Press Conf. Enter the number of the person you wish to add to the conference. Press Send. Once the 2 nd call is answered press More. Press Conf to create a 3-way conference. If you wish to split the calls in the conference once it is finished; Press the Split button. The 1 st call will be put on hold allowing you to talk to the 2 nd caller. To join the two calls back into a 3-way conference again;

5 Press More twice Press Join A Meet Me Conference, hosted by the maximiser Voice Processing application, can also be accessed via the IP 300 using standard Dial Plan entries. Using the default Dial Plan you can dial *44 to create a conference and *45 to join it. Call Waiting Call Waiting Dial Plan entries will work with the IP 300. If you are on a call and a 2 nd call is presented you will need to do the following to answer the call: Once you hear a beep or see the caller information on the first line of the display, press the Down Arrow on the IP 300. This will give you more caller information and will give you the option to Answer or Reject the call. Pressing Reject will divert the call to Voic , if enabled. If you press Answer you will answer the 2 nd call and automatically put the 1 st call on hold. Once you have finished with 2 nd call press EndCall and you will then be presented with an option to Resume the 1 st call. Do Not Disturb DND Dial Plan entries will work with the IP 300. Using this method allows the User/Extension to be shown in the DND state in the PCS 50 & PCS Operators Console User lists. If the IP 300 DND button is used any calls that are presented will be sent to voic (provided a valid licence has been used) and a message lamp will indicate that a message has been left. Note: If the IP 300 DND button is used the function is a local one only, so you will not see a blue DND icon next to the user if you are looking at the User list on the PCS 50 or PCS Operators Console. DTMF DTMF tones are generated as normal on the Polycom Soundpoint. IP 300, allowing it to be used to access voic , auto attendant and Interactive Voice Response (IVR) systems.

6 Voic When a message is left on an IP300 the message lamp will flash and an envelope will be shown on the display. If you do not listen to your message the IP 300 will beep every couple of minutes just to remind you. Voic Management Dial 1571 to enter your voic box (providing this has been configured). You can navigate your way through voic messages, if required, by pressing the keys of the IP 300 keypad. It is probably easier to remember them by referring to the chart blow: 1 Play help 4 Play previous message << 7 Save this message * Configuration options 2 Skip forward 2 seconds > 5 Forward this message 8 Skip back 2 seconds < 0 Return this call 3 Delete this message 6 Play next message >> 9 This caller s number # 5 - Forwarding options: 1. Copy to another voic user with a message from you. 2. Copy to another mailbox. 3. Copy to your address. * - Configuration options: 1. Play help. 2. Record a daily greeting. 1 Options. 2 Record a new greeting. 3 Delete any new recording or restore default greeting. 7 Save new greeting (hanging up will do the same). 0 Abandon

7 3. Set forwarding. 1 - Options. 2 Cancel forwarding. 3 Forward personal/direct calls to home number. 4 Forward personal/direct calls to mobile number. 5 Forward personal/direct calls to spare1 number. 6 Forward personal/direct calls to spare2 number. 7 Forward personal/direct calls to your current number. 0 Abandon. 4. Add a voice tag/name to number (which will then be played before messages). 1 Options 2 Record new tag 3 Delete tag 7 Save tag. 0 Abandon. PCS 50 Phone Partner The Polycom Soundpoint IP 300 (or any other 3 rd party SIP or H.323 phone) cannot be used in conjunction with the PCS 50 Phone Partner application. TAPI The Polycom Soundpoint IP 300 (or any other 3 rd party SIP or H.323 phone) cannot be used in conjunction with maximiser s TAPI interface. Software Version: Build 2

8 SpliceCom Ltd The Hall Business Centre Berry Lane Chorleywood Herts, WD3 5EX Phone: Fax: web:

IP 530 User Manual Document No. 099 Version No. V5.51/1210/1. Copyright SpliceCom Ltd

IP 530 User Manual Document No. 099 Version No. V5.51/1210/1. Copyright SpliceCom Ltd IP 530 User Manual Document No. 099 Version No. V5.51/1210/1 Copyright SpliceCom Ltd SpliceCom Ltd The Hall Business Centre, Berry Lane Chorleywood, Herts WD3 5EX Tel: 01923 287700 Website: www.splicecom.com

More information

PCS 560 Quick Reference Guide

PCS 560 Quick Reference Guide PCS 560 Quick Reference Guide Version 3.2 PCS 560 Quick Reference Guide Version 3.2/0609/2 Making an Internal Call Making an Internal Call Dial the extension number via the alpha-numeric keypad Press the

More information

PCS 563. l PCS 563. Quick Reference guide. April Enhanced Handset Alpha-Numeric Keypad. 9 x Context Sensitive Keys. Context Sensitive Display

PCS 563. l PCS 563. Quick Reference guide. April Enhanced Handset Alpha-Numeric Keypad. 9 x Context Sensitive Keys. Context Sensitive Display PCS 563 Quick Reference guide April 2015 Enhanced Handset Alpha-Numeric Keypad Context Sensitive Display 9 x Context Sensitive Keys Mute Volume Down Speaker Volume UP Hold Splicecom LED Up Down Favourite

More information

PCS 520. Quick Reference Guide. Version 3.2. PCS 520 Quick Reference Guide Version 3.2

PCS 520. Quick Reference Guide. Version 3.2. PCS 520 Quick Reference Guide Version 3.2 Quick Reference Guide Version 3.2 Making an Internal Call Making an Internal Call Lift your handset or select the Handset/Headset key Dial the extension via the telephone keypad The Caller Display screen

More information

PCS 552 Quick Reference Guide

PCS 552 Quick Reference Guide PCS 552 Quick Reference Guide June 2012 PCS 552 Quick Reference Guide Version 3.2/0612/1 Making an Internal Call Making an Internal Call Dial the extension number via the alpha-numeric keypad Dial Press

More information

Navigate Quick Reference Guide

Navigate Quick Reference Guide Navigate Quick Reference Guide September 2013 Navigate Quick Reference Guide Version 3.2/0913/1 Making an Internal Call Making an Internal Call Partner Mode only - Lift your telephone handset and dial

More information

PCS 560 User Manual. Version 3.2 June 2011

PCS 560 User Manual. Version 3.2 June 2011 Version 3.2 June 2011 Document No. 007 Version No. V3.2/0611/3 Copyright SpliceCom Ltd SpliceCom Ltd The Hall Business Centre, Berry Lane Chorleywood, Herts WD3 5EX Tel: 01923 287700 Website: www.splicecom.com

More information

PCS 561/562 User Manual. June 2012

PCS 561/562 User Manual. June 2012 PCS 561/562 User Manual June 2012 Document No. 018 Version No. V3.2/0612/2 Copyright SpliceCom Ltd SpliceCom Ltd The Hall Business Centre, Berry Lane Chorleywood, Herts WD3 5EX Tel: 01923 287700 Website:

More information

Vision WebPartner User Manual for SIP phones. Vision 1.7 May 2018

Vision WebPartner User Manual for SIP phones. Vision 1.7 May 2018 Vision WebPartner User Manual for SIP phones Vision 1.7 May 2018 WebPartner User Manual for SIP phones Document No. 036 Version No. v1.7/0518/1 Copyright Splicecom Ltd Splicecom Ltd The Hall Business Centre,

More information

SIP Communicator Spitfire S300 User Guide

SIP Communicator Spitfire S300 User Guide SIP Communicator Spitfire S300 User Guide 1 TABLE OF CONTENTS Handset Description Page 3 Keypad Lock Page 6 Directory Page 6 Adding an Entry. Page 6 Edit or Delete an Entry Page 7 Black List Page 7 Dialing

More information

PCS 60 User Manual. Version 3.2. April 2009 Part No. DOC-MN-PCS60-00

PCS 60 User Manual. Version 3.2. April 2009 Part No. DOC-MN-PCS60-00 Version 3.2 April 2009 Part No. DOC-MN-PCS60-00 Document No. 005 Version No. V3.2/0409/4 Copyright SpliceCom Ltd SpliceCom Ltd The Hall Business Centre, Berry Lane Chorleywood, Herts WD3 5EX Tel: 01923

More information

Network Phone - Polycom VVX311 Phone Quick Reference Card

Network Phone - Polycom VVX311 Phone Quick Reference Card Network Phone - Polycom VVX311 Phone Quick Reference Card Dialing Plan Fill in these important numbers for your dialing plan. Number Description My Direct Dial or Extension Operator / Attendant Off-site

More information

PCS 552 User Manual. March 2012

PCS 552 User Manual. March 2012 PCS 552 User Manual March 2012 Document No. 019 Version No. V3.2/0312/1 Copyright SpliceCom Ltd SpliceCom Ltd The Hall Business Centre, Berry Lane Chorleywood, Herts WD3 5EX Tel: 01923 287700 Website:

More information

Network Phone - Polycom VVX410 Phone Quick Reference Card

Network Phone - Polycom VVX410 Phone Quick Reference Card Network Phone - Polycom VVX410 Phone Quick Reference Card Dialing Plan Fill in these important numbers for your dialing plan. Number Description My Direct Dial or Extension Operator / Attendant Off-site

More information

Polycom Soundpoint IP 330/331/335 Phone. Quick Reference Guide. Downloaded from manuals search engine

Polycom Soundpoint IP 330/331/335 Phone. Quick Reference Guide.   Downloaded from   manuals search engine Polycom Soundpoint IP 330/33/335 Phone Quick Reference Guide www.i-evolve.com/voip Table of Contents Phone Overview... Soft Key Features... How to Place a Call... Placing a Call from a Call List... Ending

More information

!!! PCS 542 User Manual. Version 3.3/0714/1. Version 3.3/0714/1

!!! PCS 542 User Manual. Version 3.3/0714/1. Version 3.3/0714/1 PCS 542 User Manual Version 3.3/0714/1 Version 3.3/0714/1 Document No. 2.0 Version 3.3/0714/1 Copyright SpliceCom Ltd SpliceCom Ltd The Hall Business Centre, Berry Lane Chorleywood, Herts WD3 5EX Tel:

More information

Polycom Soundpoint 650 IP Phone User Guide

Polycom Soundpoint 650 IP Phone User Guide 20 19 18 17 16 1 2 15 14 13 12 This guide will help you to understand and operate your new IP Phone. Please print this guide and keep it handy! 3 11 For additional information go to: http://www.bullseyetelecom.com/learning-center

More information

Polycom IP 7000 User Guide

Polycom IP 7000 User Guide Polycom IP7000 User Guide Polycom IP 7000 User Guide Table of Contents Table of Contents...2 Introduction...3 The Polycom IP4000 IP Phone... 3 Web Portal...4 Telephony Toolbar...4 Document Format...5 Feature

More information

Vox Centrex Yealink T29 UserGuide

Vox Centrex Yealink T29 UserGuide Vox Centrex Yealink T29 UserGuide Monique Verto Supreme November 2015 TABLE OF CONTENTS Handset Description Page 2 Keypad Lock Page 5 Directory Page 5 Adding an Entry. Page 5 Edit or Delete an Entry..

More information

Centrex Phone Instructions

Centrex Phone Instructions Centrex Phone Instructions Making a Call To Make a Call: Using the Handset - Lift the handset and dial Using the Speakerphone- Press the Speaker button and dial. To Dial: An internal extension - Dial the

More information

SNOM M3 USER GUIDE TABLE OF CONTENTS

SNOM M3 USER GUIDE TABLE OF CONTENTS SNOM M3 USER GUIDE TABLE OF CONTENTS Handset 2 &3 Dialling a phone number 4 Incoming calls 4 Accepting a call 4 Denying/ Blocking a call 4 Hold and Resume 4 Multiple Call Handling 5 Transfer: 5 Direct

More information

BUSINESS. QUICK START GUIDE Polycom VVX 410. Business Media Phone INTEGRATED COMMUNICATIONS SOLUTION

BUSINESS. QUICK START GUIDE Polycom VVX 410. Business Media Phone INTEGRATED COMMUNICATIONS SOLUTION BUSINESS INTEGRATED COMMUNICATIONS SOLUTION QUICK START GUIDE Polycom VVX 410 Business Media Phone With Business+ you now have access to the latest phone service. Get ready to experience the power of Business+.

More information

Polycom IP 430 User Guide

Polycom IP 430 User Guide Polycom IP 430 User Guide Table of Contents Table of Contents...2 Introduction...3 The Polycom IP430 IP Phone... 3 Web Portal...3 Telephony Toolbar...4 Document Format...4 Feature Functionality...4 Feature

More information

ImpactConnect Hosted PBX Phone Guide - Polycom Soundpoint IP 335

ImpactConnect Hosted PBX Phone Guide - Polycom Soundpoint IP 335 Phone Guide - Contacts Customer suppt: @ 855-997-6353 customersuppt@impacttelecom.com myaccount.impacttelecom.com www.impacttelecom.com VERSION 1.3 FEBRUARY 2015 NAVIGATION Scrolling Step in/out of menus,

More information

Polycom SoundPoint IP Phones

Polycom SoundPoint IP Phones Polycom SoundPoint IP Phones Polycom phones offer a high quality communications experience, combining an intuitive, easy to navigate interface with great audio quality. The purpose of this guide is to

More information

Polycom 330 User Guide. Polycom IP 330 User Guide

Polycom 330 User Guide. Polycom IP 330 User Guide Polycom 330 User Guide Polycom IP 330 User Guide Table of Contents Table of Contents...2 Introduction...3 The Polycom IP330 IP Phone... 3 Web Portal...3 Telephony Toolbar...3 Document Format...4 Feature

More information

Navigate User Manual. February 2013

Navigate User Manual. February 2013 Navigate User Manual February 2013 Document No. 022 Version No. v3.2/0213/2a Copyright SpliceCom Ltd SpliceCom Ltd The Hall Business Centre, Berry Lane Chorleywood, Herts WD3 5EX Tel: 01923 287700 Website:

More information

Polycom VVX 400 Quick Start Guide

Polycom VVX 400 Quick Start Guide Polycom VVX 400 Quick Start Guide To Answer a call, do any of the following; Lift Handset off cradle Push Speakerphone Key to use speakerphone Push Headset key to use headset (if equipped). If headset

More information

HKBN Unified Communications T61P SIP Phone User Guide

HKBN Unified Communications T61P SIP Phone User Guide HKBN Unified Communications T61P SIP Phone User Guide Contents Getting Start of Phone... 2 Phone Package... 2 Assembling the phone... 2 SIP Phone Button... 4 SIP Phone Screen Display... 5 Icon Instruction...

More information

Getting Started 3. Using this Guide 3 Connecting Your Phone 4

Getting Started 3. Using this Guide 3 Connecting Your Phone 4 Table of Contents Getting Started 3 Using this Guide 3 Connecting Your Phone 4 Adjusting the Footstand / Handset Rest 5 Signing In to Your Phone 5 Choosing the Proper Headset 5 An Overview of Your Phone

More information

Voic Guide. Access internally Access your mailbox by pressing the Messages/Msgs/MSG key or by dialing Enter your password.

Voic Guide. Access internally Access your mailbox by pressing the Messages/Msgs/MSG key or by dialing Enter your password. Voicemail Guide Access internally Access your mailbox by pressing the Messages/Msgs/MSG key or by dialing 1000. Enter your password. Access externally (if configured on your system) i.e. An option on your

More information

User Guide: Polycom SoundPoint IP335 Phone

User Guide: Polycom SoundPoint IP335 Phone User Guide: Polycom SoundPoint IP335 Phone User Guide Contents: User Guide Contents:... 2 IP335 Button Diagram... 3 Telephone Feature Overview... 4 IP335 Features... 4 Reading the Display... 4 How to Use

More information

Yealink 46G. A Complete Overview for Conversation Users

Yealink 46G. A Complete Overview for Conversation Users Yealink 46G A Complete Overview for Conversation Users Contents Hardware... 3 Soft Keys... 4 Answering a Call... 6 Making a Call... 7 Actions Performed While in a Call... 7 Muting a Call... 7 Placing a

More information

ACC-1143 PUG. Polycom 4 and 6-Line Desk Phone Quick Reference Guide

ACC-1143 PUG. Polycom 4 and 6-Line Desk Phone Quick Reference Guide ACC-1143 PUG Polycom 4 and 6-Line Desk Phone Quick Reference Guide Table of Contents INTRODUCTION TO YOUR POLYCOM 4 OR 6-LINE DESK PHONE... 2 WELCOME... 2 DESK PHONE... 2 HOW TO USE YOUR VERTICAL 4-LINE

More information

BASIC CALL OPERATION ANSWERING CALLS. To answer an incoming call. To reject an incoming call

BASIC CALL OPERATION ANSWERING CALLS. To answer an incoming call. To reject an incoming call ..... BASIC PHONE OPERATION Basic Call Operation BASIC CALL OPERATION........................................................... ANSWERING CALLS Figure 7.6 Incoming Call Display To answer an incoming call

More information

Guide to using your CISCO IP 6961 phone at Imperial College London

Guide to using your CISCO IP 6961 phone at Imperial College London Cisco IP Phone 6961 Cisco IP 6961 Phone Screen 1. Header Displays date, time and extension number 2. Extension details and other phone information - During a call, displays detai ls for the active line.

More information

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW

TELEPHONE BUTTONS & ICONS TOUCHSCREEN OVERVIEW This Telephone Guide describes the various features available to you. Telephone Buttons and Icons describe the physical buttons and keys on the phone, the Touchscreen Overview outlines basic functions

More information

Reference Guide. IP Phone/Calling Features Voic . Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension.

Reference Guide. IP Phone/Calling Features Voic . Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension. TelNet OfficeEdge Complete Polycom VVX400 Series IP Phone. Reference Guide. IP Phone/Calling Features Voicemail Dialing Your Phone Calling Features To dial phone number or extension Lift your handset and

More information

VIRTUAL PBX USER GUIDE. All you need to know

VIRTUAL PBX USER GUIDE. All you need to know VIRTUAL PBX USER GUIDE All you need to know Customer Service At MyNetFone, we pride ourselves on delivering friendly and prompt customer service & technical support. So if you run into any questions or

More information

Phone & Features Guide

Phone & Features Guide Phone & Features Guide Eleventh Edition Contents Introduction To The Guide... 12 1. Star2Star Supported Phones... 13 2. Polycom Phones... 16 a). Answering a Call... 16 b). Making a Call... 16 c). Microphone

More information

ENDING A CALL Press the EndCall soft key. Or depending on the call mode, press the speaker button or hang up the handset.

ENDING A CALL Press the EndCall soft key. Or depending on the call mode, press the speaker button or hang up the handset. PLACING A CALL Using the Handset: Pick up the handset. Enter the phone number, wait a few seconds and the call will process. Or enter the phone number first, then pick up the handset. Using the hands-free

More information

Telstra IP Telephony - Telstra IP Video Phone Feature Guide

Telstra IP Telephony - Telstra IP Video Phone Feature Guide 1. The Touch screen Your phone has a touch-sensitive screen. To access features or obtain information, tap the menu items, arrow keys, soft keys (the keys along the bottom of the touch screen) and field

More information

Yealink BASIC PHONE GUIDE T48G POWERED BY XCHANGE TELECOM

Yealink BASIC PHONE GUIDE T48G POWERED BY XCHANGE TELECOM POWERED BY XCHANGE TELECOM UNDERSTANDING THE KEYS ON YOUR The Hard keys may display a fixed function, may be programmed to display extensions or other frequently used functions like Speed Dial. The Soft

More information

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 321 / 331

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 321 / 331 CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 321 / 331 Version 1.2 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks

More information

TPGBizPhone. Standard T42G IP Phone User Guide

TPGBizPhone. Standard T42G IP Phone User Guide TPGBizPhone Standard T42G IP Phone User Guide Contents Overview... 5 Hardware Component Instructions... 5 Icon Instructions... 6 LED Instructions... 7 Customising Your Phone... 8 General Settings... 8

More information

Reference Guide. IP Phone/Calling Features Voic Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension.

Reference Guide. IP Phone/Calling Features Voic Dialing. Your Phone Calling Features. Phone Views. To dial phone number or extension. TelNet OfficeEdge Complete Polycom VVX300 / 310 IP Phone. Reference Guide. IP Phone/Calling Features Voicemail Dialing Your Phone Calling Features To dial phone number or extension Lift your handset and

More information

Vertical 2-Line Desk Phone Quick Reference Guide

Vertical 2-Line Desk Phone Quick Reference Guide Contact your Sales Representative for more information. Table of Contents Introduction to your Xcelerator Desk Phone... 3 How to use your Xcelerator Desk Phone... 3 Answering and making calls... 3 Handling

More information

CALNET 3: AT&T Voice DNA : Quick reference guide

CALNET 3: AT&T Voice DNA : Quick reference guide CALNET 3: AT&T Voice DNA: Quick reference guide Polycom SoundPoint IP 321 / 331 CALNET 3: AT&T Voice DNA : Quick reference guide Polycom SoundPoint IP 321 / 331 Version 1.2 Page 2 AT&T Voice DNA : Quick

More information

SNOM 360 USER GUIDE TABLE OF CONTENTS

SNOM 360 USER GUIDE TABLE OF CONTENTS SNOM 360 USER GUIDE TABLE OF CONTENTS Keypad 2 &3 Dialling a phone number 4 Incoming calls 4 Accepting a call 4 Denying/ Blocking a call 5 Hold and Resume 5 Transfer: 6 Direct Transfer 6 Transfer to voicemail

More information

Polycom IP501 User Guide

Polycom IP501 User Guide Polycom IP501 User Guide 1 Introducing your Polycom IP501 Phone A Polycom IP Phone is a full feature telephone that provides voice communication over an IP (Internet Protocol) network. This phone functions

More information

3CX Phone System User Guide

3CX Phone System User Guide 3CX Phone System User Guide 31 Gloster Court, Dartmouth, NS B3B 1X9 Canada Toll free: 1-800-675-4025 Tel: 902-468-2252 Fax: 902-468-2557 cabcosales@cabco.ca 1 cabco.ca Contents Page Quick Start Guide 3

More information

Setting up Polycom VVX phones on the Cloud PBX

Setting up Polycom VVX phones on the Cloud PBX Setting up Polycom VVX phones on the Cloud PBX This document outlines the set-up and use of Polycom VVX termninals on the Cloud PBX Contents List of Polycom phones that are auto provisioned and tightly

More information

Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones)

Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones) Panasonic User Guide (Panasonic KX-DT 333/343 Series Phones) DISPLAY FEATURES: (4 soft keys) 573-874-0101 PROG Used to program keys RING Volume of the Ring Tone INFO Date/Time/Day of Week MENU Personal/System/

More information

Reference Guide. IP Phone/Calling Features Voice Mail Personal Assistant Toolbar. Dialing. Your Phone Calling Features.

Reference Guide. IP Phone/Calling Features Voice Mail Personal Assistant Toolbar. Dialing. Your Phone Calling Features. TelNet OfficeEdge Complete Polycom SoundPoint 550 IP Phone. Reference Guide IP Phone/Calling Features Voice Mail Personal Assistant Toolbar Dialing To dial phone number or extension Lift your handset and

More information

Setup & Information Guide Zultys 37G VoIP Phones

Setup & Information Guide Zultys 37G VoIP Phones Setup & Information Guide Zultys 37G VoIP Phones Contents Phone Installation... 3 Prerequisites... 3 Assembling Your Phone... 3 Connecting Your Phone... 4 First Phone Setup... 5 Understanding Your Phone...

More information

Polycom VVX 500/600 Features

Polycom VVX 500/600 Features Polycom VVX 500/600 Features USB port for external video camera Message waiting indicator Home/Lines key Speaker Dialpad Security slot (on side) Colour touchscreen display Headset key Speakerphone key

More information

MAXCS 8.5 Polycom SoundPoint Phone User Guide

MAXCS 8.5 Polycom SoundPoint Phone User Guide MAXCS 8.5 Polycom SoundPoint Phone User Guide This guide shows how to use the following Polycom SoundPoint model phones with MAXCS Release 8.5 client applications. IP321 IP560* IP331 IP650* IP450 IP670*

More information

Cisco 7965G Basic Handset User Guide

Cisco 7965G Basic Handset User Guide Cisco 7965G Basic Handset User Guide Table of Contents 1 Getting Started:... 2 2 An Overview of your Phone:... 3 3 Understanding Lines and Calls:... 6 4 Understanding Phone Screen Features:... 7 5 Basic

More information

Polycom Soundpoint IP321 Phone Guide

Polycom Soundpoint IP321 Phone Guide Polycom Soundpoint IP321 Phone Guide 1 Polycom Soundpoint IP321 Phone Guide CONTENTS Making Calls... 3 Using the handset... 3 Using the hands-free speakerphone... 3 Using speed dial... 3 Answering Calls...

More information

Polycom VVX500 and VVX600

Polycom VVX500 and VVX600 Polycom VVX500 and VVX600 Full user guide Contents Contents... 2 Introduction... 4 How to set up the Polycom VVX500 and VVX600... 5 Phone Keys and Hardware... 6 Using your phone... 7 Home view... 7 Lines

More information

For customers in AL, FL, GA, KS, SC, TN Effective May 16, wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPGS.U.1506.

For customers in AL, FL, GA, KS, SC, TN Effective May 16, wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPGS.U.1506. wowforbusiness.com Business Services PHONE FEATURES User Guide BPGS.U.1506.R CommPortal Guide Table of Contents Phone Features...3 Anonymous Call Rejection...3 Automatic Callback...3 Automatic Recall...3

More information

Polycom VVX 300 Series

Polycom VVX 300 Series wowforbusiness.com Polycom VVX 300 Series Phone User Guide Basic Phone Functions Table of Contents Placing a Call...2 Ending a Call...3 Local Directory...3 Hold and Resume..4 Answering an Incoming Call....4

More information

Cisco 504G, 514G, 508G, and 303G Initial Setup

Cisco 504G, 514G, 508G, and 303G Initial Setup Cisco 504G, 514G, 508G, and 303G Initial Setup 1 Handset 2 Message Waiting Indicator 3 LCD Screen 4 Line keys 5 Softkey buttons 6 Navigation button 7 Messages button 8 Hold button 9 Setup button 10 Mute

More information

Red Road Telecom. Grandstream GXP 2000 Series. v Red Road Telecom, LLC

Red Road Telecom. Grandstream GXP 2000 Series. v Red Road Telecom, LLC Red Road Telecom Telephone User s Guide Grandstream GXP 2000 Series v2.0 2008 Red Road Telecom, LLC Contents Line Keys... 3 Programmable Keys... 3 Display... 3 Answering a Call... 4 Not Answering A Call...

More information

Quickstart Guide. Polycom VVX 500/600

Quickstart Guide. Polycom VVX 500/600 Quickstart Guide Polycom VVX 500/600 Polycom VVX 500/600 Features USB port for external video camera Message waiting indicator Home/Lines key Speaker Dialpad Security slot (on side) Colour touchscreen

More information

Hosted Phone Quick Start Guide. Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX phone.

Hosted Phone Quick Start Guide. Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX phone. Hosted Phone Quick Start Guide Get the most out of our Hosted Phone service with these handy instructions for the Polycom VVX 300-310 phone. 1 Contents Equipment......................................................................

More information

Polycom 450 IP Phone User Training. Advancing Technology with Personal Commitment

Polycom 450 IP Phone User Training. Advancing Technology with Personal Commitment Polycom 450 IP Phone User Training Advancing Technology with Personal Commitment Overview of IP 450 Phone Programming and Using the IP Phone Placing a Call Answering a Call Ending a Call Redialing a Number

More information

Table of Contents. Phone Configuration

Table of Contents. Phone Configuration User Manual 3.60 Table of Contents Phone Configuration... 1-5 Buttons... 1 Placing a Call... 1 Answering a Call... 2 DND... 2 Redial... 2 Call List / Callers... 2 Contacts... 2 Paging... 3 Transferring

More information

Desktop Reference Guide

Desktop Reference Guide Desktop Reference Guide IP550 Telephone Using Your Telephone Your new telephone is a state of the art IP Telephone instrument. It is manufactured by IPitomy for use with the IPitomy IP PBX System. The

More information

Polycom VVX 410 Customer User Guide

Polycom VVX 410 Customer User Guide USER GUIDE Software 4.1.4 March 2013 1725-49090-001 Rev A Polycom VVX 410 Customer User Guide 0 P a g e Phone Keys and Hardware The following figure shows the important phone features, which are described

More information

Icon Instructions... 6 LED Instructions

Icon Instructions... 6 LED Instructions ... 4... 5... 5 Icon Instructions... 6 LED Instructions... 7... 8... 8 Backlight... 8 Language... 8 Time and Date... 9... 10 Volume... 10 Ring Tones... 10... 11 Directory... 11 Local Directory... 11...

More information

Yealink T20P IP User Guide

Yealink T20P IP User Guide Yealink T20P IP User Guide 1 Introducing your Yealink T20P IP Phone The T20P features a 2 line LCD display and 5 functions, where basic business feature requirements are the main requirements. An Overview

More information

Press the More key at anytime to scroll across if the feature you need is not visible.

Press the More key at anytime to scroll across if the feature you need is not visible. Display Features The display on your phone is very interactive. As you use the phone the information will change and different features and functions will appear on the display. The 6 buttons above the

More information

Yealink Gigabit IP Phone SIP-T46G

Yealink Gigabit IP Phone SIP-T46G Yealink Gigabit IP Phone SIP-T46G Quick Reference Guide Applied to firmware version 72.1 or later. CONTENTS Basic Call Features Page 2-5 02 Placing a Call Answering a Call Ending a Call 03 Redial Call

More information

Polycom VVX 310/410. Quick User Guide. weavehelp.com

Polycom VVX 310/410. Quick User Guide. weavehelp.com Polycom VVX 310/410 Quick User Guide Key Guide Message Waiting Indicator Hold/Line Keys Home Key Dial Pad Navigation Selection Key Transfer Key Messages Key Hold Key Headset Key Speakerphone Key Mute Key

More information

SBTS. Phone and Voic Training

SBTS. Phone and Voic Training SBTS Phone and Voicemail Training Cisco 7945 Physical Phone Details 1- Line Buttons 2- Footstand Button 3- Display Button 4- Messages Button 5- Directories Button 6- Help Button 7- Settings Button 8- Services

More information

Polycom VVX410. Full user guide

Polycom VVX410. Full user guide Polycom VVX410 Full user guide Contents Contents... 2 Introduction... 4 How to set up the Polycom VVX410... 5 Phone Keys and Hardware... 6 Using your phone... 7 Home view... 7 Lines View... 7 Calls View...

More information

Net2Phone Phone Tutorial

Net2Phone Phone Tutorial Net2Phone Phone Tutorial www.net2phone.com Polycom VVX300 and VVX400 The following is a list of the most common tasks performed by users of these phones. Keep in mind that there are various ways to execute

More information

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670

CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670 CALNET 3: AT&T Voice DNA Polycom SoundPoint IP 650 / 670 Version 1.4 2018 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks

More information

N824 Extension User Guide

N824 Extension User Guide Version 1.0 Date: February 14, 2016 Yeastar Information Technology Co. Ltd. Contents 1. N824 Extension User Portal... 3 1.1 Account... 3 1.2 Voicemail... 4 1.3 Call Recordings... 4 1.4 Voicemail Settings...

More information

MAXCS 8.5 Update 1 Polycom SoundPoint Phone User Guide

MAXCS 8.5 Update 1 Polycom SoundPoint Phone User Guide MAXCS 8.5 Update 1 Polycom SoundPoint Phone User Guide This guide shows how to use the following Polycom SoundPoint model phones with MAXCS Release 8.5 client applications. IP331 IP450 IP550* IP560* IP650*

More information

Table of Contents. End User Training Participant Guide. Polycom VVX 300 and 400 Series Phones

Table of Contents. End User Training Participant Guide. Polycom VVX 300 and 400 Series Phones Table of Contents End User Training Participant Guide Overview to your ENA SmartVoice System...1 What is the ENA SmartVoice System?...1 Is ENA SmartVoice difficult to learn?...1 Why is it important to

More information

Polycom VVX500 Series IP Phone Reference Guide Dialing Your Phone Calling Features To dial phone number or extension Phone Views Speakerphone

Polycom VVX500 Series IP Phone Reference Guide Dialing Your Phone Calling Features To dial phone number or extension Phone Views Speakerphone TelNet OfficeEdge Complete Polycom VVX500 Series IP Phone. Reference Guide IP Phone/Calling Features Voicemail. Dialing Your Phone Calling Features To dial phone number or extension Lift handset and dial

More information

First Communications Cloud IP PBX User Guide (Polycom)

First Communications Cloud IP PBX User Guide (Polycom) First Communications Cloud IP PBX User Guide (Polycom) 2017 Property of First Communications Contents Introduction... 3 General Phone Operations... 4 Polycom VVX 300 Series... 4 Polycom VVX 300 Series

More information

What you will learn today..

What you will learn today.. What you will learn today.. Getting Started Dial Plan Phone and Calling Features Unified Communications 2 Getting Started Phone Navigation Note: SoundPoint IP 335 pictured. Appearance might vary slightly

More information

Cisco SPA 502G User Guide

Cisco SPA 502G User Guide Cisco SPA 502G User Guide Using Your Phone 1 Phone Operation You may use the handset, the inbuilt speaker or an approved headset to make and receive calls. Dialling Assistance As you start to dial a number

More information

LG Ericsson IP Phone IP 8802A

LG Ericsson IP Phone IP 8802A LG Ericsson IP Phone IP 8802A 1 1 Message LED 2 3 8 4 9 5 6 7 10 11 12 13 Programmable Keys 14 2 Keys 1 Description of keys Navigation Controls: Left: Use to go to the previous menu in the settings menu.

More information

Panasonic DT543/546 Training

Panasonic DT543/546 Training Panasonic DT543/546 Training Page 1 of 9 Page 2 of 9 ANSWERING/PLACING A CALL Answer a call: When your phone is ringing: Lift handset or press SP-PHONE for hands free Place an outside call: Lift handset

More information

AT&T Unified Communications Services

AT&T Unified Communications Services AT&T Unified Communications Services UC Voice User s Guide For End Users V1.2 October, 2015 Disclaimer The contents of the document may be revised by AT&T at any time without notice. Please consult the

More information

Call Centre Configuration Manual. Vision 1.5 September 2013

Call Centre Configuration Manual. Vision 1.5 September 2013 Call Centre Configuration Manual Vision 1.5 September 2013 Document No. 012 Version No. v1.5/0913/7 Copyright SpliceCom Ltd SpliceCom Ltd The Hall Business Centre, Berry Lane Chorleywood, Herts WD3 5EX

More information

Aria 24ip/50/130/300 SLT User Guide

Aria 24ip/50/130/300 SLT User Guide 0800366363 Aria 24ip/50/130/300 SLT User Guide FEATURE Set CODE Cancel CODE Call Fwd Follow Me *490 *49# Call Fwd All *491 *49# Call Fwd on Busy *492 *49# Call Fwd on No Answer *493 *49# Call Fwd on Busy/No

More information

Advanced Networking, Inc. Telephone Facsimile

Advanced Networking, Inc. Telephone Facsimile Advanced Networking, Inc. Telephone 302-792-9200 Facsimile 302-792-9294 www.advnetwork.com Basic Instructions for Your Grandstream GXP2135 IP Phone With Directed Park Feature Enabled Visual Overview of

More information

OFFICE FEATURES. (800)

OFFICE FEATURES. (800) OFFICE FEATURES (800) 799-0600 sales@nextiva.com Advanced Call Forwarding Call forwarding allows you to redirect calls to a third party destination such as a phone number or extension. Nextiva offers multiple

More information

AT&T Voice DNA Quick Reference Guide for the Polycom SoundPoint IP 321 and 331 Phones

AT&T Voice DNA Quick Reference Guide for the Polycom SoundPoint IP 321 and 331 Phones AT&T Voice DNA Quick Reference Guide for the Polycom SoundPoint IP 321 and 331 Phones This guide contains the key information you need to get started with your Polycom SoundPoint IP 321 or 331 phone that's

More information

What you will learn today..

What you will learn today.. What you will learn today.. Getting Started Dial Plan Phone and Calling Features Unified Communications 2 Getting Started Phone Navigation Message Waiting Indicator Line Keys Navigation Keys Soft Keys

More information

Polycom VVX User Guide

Polycom VVX User Guide Polycom VVX 500-600 User Guide Polycom VVX 500-600 Features USB port for external video camera Message waiting indicator Home/Lines key Speaker Dialpad Security slot (on side) Colour touchscreen display

More information

Avaya IP Office Phone Manual

Avaya IP Office Phone Manual Avaya IP Office Phone Manual Contents 1 PHONES... 3 1.1 Overview of the 5402... 3 1.2 Overview of the 5410... 5 1.3 Overview of the 5420... 7 1.4 Overview of the 1403 / 1603... 9 1.5 Overview of the 1408

More information

Horizon. Polycom IP 5000 Full User Guide

Horizon. Polycom IP 5000 Full User Guide Horizon Polycom IP 5000 Full User Guide Contents Contents... 3 Introduction... 4 How to set up the Cisco SPA232D and SPA302D... 4 Using your phone... 5 Hold the Call... 5 Resume Call... 5 Redial a call...

More information

Cisco IP Phone 7906G and 7911G Basic User Guide

Cisco IP Phone 7906G and 7911G Basic User Guide CISCO IP PHONE 790G AND 7911G Hold Places the active call on hold, resumes a call on hold, and switches between an active call and an incoming call or an active call and a call on hold. 7 Keypad Works

More information

AVAYA 9608 IP Phone QUICK REFERENCE GUIDE

AVAYA 9608 IP Phone QUICK REFERENCE GUIDE AVAYA 9608 IP Phone QUICK REFERENCE GUIDE The phone supports 24 programmable call appearance/feature buttons. The labels for these are displayed in the main display and can be controlled by the adjacent

More information