Integrated Management 5.2 Voice Announcement Manager stand-alone application Release Notes

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1 Integrated Management 5.2 Voice Announcement Manager stand-alone application Release Notes Voice Announcement Manager stand-alone application February 2010

2 2009 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. For full legal page information, please see the complete document, Avaya Legal Page for Software Documentation, Document number To locate this document on the Web site, simply go to and search for the document number in the search box. Documentation disclaimer Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User. Link disclaimer Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages. Warranty Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya s standard warranty language, as well as information regarding support for this product, while under warranty, is available through the following Web site: Copyright Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law. Adobe Flash Player. Copyright Adobe Systems Incorporated. All Rights Reserved. Patents pending in the United States and other countries. Adobe and Flash are either trademarks or registered trademarks in the United States and/or other countries. Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is in the United States. For additional support telephone numbers, see the Avaya Web site:

3 Contents Problems fixed in the Integrated Management- Voice Announcement Manager stand-alone application Voice Announcement Manager stand-alone application Product Support Notices Fixes in the Integrated Management Voice Announcement Manager stand-alone application1 Installation of the Voice Announcement Manager stand-alone application Integrated Management Voice Announcement Manager stand-alone application February 2010

4 Contents Integrated Management Voice Announcement Manager stand-alone application February 2010

5 Problems fixed in the Integrated Management- Voice Announcement Manager stand-alone application Voice Announcement Manager stand-alone application Voice Announcement Manager (VAM) was part of the Site Administration offer. It is now a stand-alone application. The modifications are listed in the table in this document. This application includes: l Table 1: Changes delivered to Integrated Management Voice Announcement Manager stand-alone applicaton. on page 2 Product Support Notices Some problems are also documented as Product Support Notices (PSN). The PSN number defines the related document and appears in the Problem column in the tables. To read the PSN description online: 1. Go to the Avaya support site at 2. Scroll down to PRODUCT INFORMATION and click on Product Support Notices. 3. Type the last four digits of the PSN number into your web browser s Find on Page function to search the page for a link to the PSN. Fixes in the Integrated Management Voice Announcement Manager stand-alone application Table 1 lists the changes that are new to Integrated Management Voice Announcement Manager stand-alone application. Integrated Management Voice Announcement Manager stand-alone application February

6 Problems fixed in the Integrated Management- Voice Announcement Manager stand-alone application Table 1: Changes delivered to Integrated Management Voice Announcement Manager stand-alone applicaton. Problems in Voice Announcement Manager Support for CM 6.0 on Voice Announcement Manager. In the previous releases, the Copy/Delete window was taking a long time to open. In the previous releases, any operation on VAL board using an SFTP file transfer threw an exception. In the previous releases, while trying to add announcements on CM from Voice Announcement Manager, the Browse button was not displaying any extension if 'enb-ext' call type entry was present in the dial plan. In the previous releases, Voice Announcement Manager did not support AES encryption used in 'asg keylogin' for CM 6.0. Solution Voice Announcement Manager now supports CM 6.0. This has been fixed in this release. The waiting time for the opening of the Copy/Delete window is very little. This has been fixed in this release. The code has been suitably modified so that an operation on the VAL board, using an SFTP file transfer, does not throw an exception. The Browse button in Voice Announcement Manager now displays the announcements for the enb-ext type dial plan ranges. Voice Announcement Manager now supports ASG response generation with AES encryption used in 'asg keylogin' for CM 6.0 ( for challenge length > 7). Pack Installation of the Voice Announcement Manager stand-alone application Please read the procedure below before you download the VAM stand-alone application. 1. Log in as "administrator" on the windows PC where the product resides. If you are not logged in as "administrator", then close this file and log in again as "adminstrator." Open a windows browser and point to this page." 2. Close all applications (including VAM). 3. Click the link to download VAM Standalone Installer.exe. 4. This stand alone installer can be used for fresh installation of VAM. After fresh Install, the VAM functionality available is that of VAM 5.2 SP4. Integrated Management Voice Announcement Manager stand-alone application February

7 Installation of the Voice Announcement Manager stand-alone application Note: Note: The installer also provides the user the ability to upgrade if VAM 5.2 was previously installed using the Admin Tools CD. Uninstalling the Voice Announcement Manager stand-alone application 1. Open Add/Remove programs from the control panel 2. There is an entry present for VAM stand-alone application. 3. Select Remove option and follow the instructions on each screen. Note: Note: Installing Voice Annoucement Manager(VAM) using Site Administration 5.2 or any version of Service Pack of the same release, creates an entry called 'Avaya Integrated Management Administration Tools in the control panel. When you upgrade 'VAM' using the VAM stand-alone installer, it creates an additional entry called 'VAM' in the control panel with the updated package in the same location. On uninstalling Admin Tools, the system also removes the package of 'VAM Stand-alone application, but the entry remains in the control panel. It is unusable. For a flawless uninstallation, Avaya recommends that you uninstall VAM before you uninstall Site Administration. Integrated Management Voice Announcement Manager stand-alone application February

8 Problems fixed in the Integrated Management- Voice Announcement Manager stand-alone application Integrated Management Voice Announcement Manager stand-alone application February

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