Tivoli Now. TEP Event Assistant

Transcription

1 Event Assistant

2 TEP Event Assistant Core Requirements to TEP Situation Event Console delivering June 06 - Improve notes collection/retention - Support ownership - Support attachments to event records - Better persistence and search ability of closed events - Quick Acknowledge (Customer feedback item) - ability to 1 click acknowledge events - Launch to access Problem Determination Tools (e.g. LTA) Customer Validation - T-Systems - Credit Suisse - ITM CAC (Fidelity, Citigroup, Lockheed, Blue Cross Blue Shield, Kaiser) - Follow-up: Farmers, Aetna - Business Partners: NorthWind, ESM 30 Roadmap Future Items under consideration - Service Desk Integration (InfoMan, ) - Push Transfer - IBM Event Tools integration TEC, TBSM, Micromuse

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5 What s New in OMEGAMON and What To Look Forward To

6 Product Releases Available Now OMEGAMON XE on z/os OMEGAMON XE for CICS on z/os OMEGAMON XE for IMS on z/os OMEGAMON XE for DB2 PE on z/os OMEGAMON XE for DB2 PM on z/os OMEGAMON XE for Mainframe Networks IBM Tivoli for NetView on z/os 5.2 OMEGAMON XE for Storage on z/os OMEGAMON DE on z/os

7 OMEGAMON Release Initiatives Customer Satisfaction Defect Repair OS and Middleware currency Customer Enhancements Exploitation of OS and Middleware z/os Version 1.7 support for products Current OS and Middleware releases Product Simplification Reduce separate product packages (code consolidation) Merge XE & Plex products into single OMEGAMON products Performance and Scalability Working with IBM labs to continue to lower cost of ownership. Focusing on Time to Value, reducing resource utilization and improving scalability 35

8 Tivoli NetView for z/os 5.2 New Functionality Interoperability with OMEGAMON XE for Mainframe Networks IPv6 support Automated response to intrusions Automatic trouble ticket creation through products such as Peregrine Service Center and Tivoli's Information for z/os 36

9 NetView TCP/IP Connection Data Workspace Link to navigate to the OMEGAMON for Mainframe Networks Connection workspace to view the most recent collected performance data for the connection. NetView TCP/IP connection data workspace 37

10 OMEGAMON Planned Trends and Directions Objectives Customer Satisfaction - Globalization - Exploitation of new OS and middleware releases - Customer Enhancements Portfolio Simplification - Candle Workstation and OMEGAMON II continued movement to XE - Merging of functionality in product suites where it makes sense Integration - Dynamic Workspace Linking - Launch in Context TSLA, TBSM, and more - Tivoli Data Warehouse pruning and aggregation Serviceability - Problem Determination Guides - ICAT enhancements 38

11 Dynamic Workspace Linking Scenario: dynamic link in context from CICS transaction to the associated DB2 thread OMEGAMON XE for DB2 PE/PM z/os OMEGAMON XE for CICS on z/os OMEGAMON XE for IMS on z/os OMEGAMON XE for z/os OMEGAMON XE for Storage OMEGAMON XE for Mainframe Networks OMEGAMON z/os Console NetView On z/os

12 OMEGAMON XE on z/os v4.1.0 Highlights at a Glance ziip processor usage and reporting back fit in v310 as well (June) Basic RMF III launch, optional RMF collection for CF data Integration: - Enclave DB2 and z/os transplex, DWL to OMEGAMON XEs, znetview and z/os Console (zmc) I/O rate by address space from CUA Real Storage information from CUA Tape drive situation support z/os Exploitation - CF structure duplexing reporting - HiperPAV support - Plex wide zaap support Merging of OM XE for USS into OM XE on z/os 40 Planned

13 Address Space CPU Workspace 41

14 OMEGAMON XE for CICS on z/os v4.1.0 Highlights at a Glance Continued CICS TS Support - URIMAP summary, global counts and details for CICS web clients - Web Service analysis reports for Web Service Details, Virtual Host Detail, Pipeline Detail, Document Template Detail - Business Transaction Services (BTS) support for long running processes, type, name, container, activity - Recovery Manager UOW reporting for application performance tuning - Enqueue pool details for recovery - Enterprise Java analysis reporting and Enterprise Java analysis report, Request model Dynamic Workspace Linking - CICS Transaction -> DB2 Thread, CICS Transaction Analysis data, - DB2 Thread Exception Detail report, Shared Temporary Storage queue data -> CF Structures Data for Sysplex workspace, Log Stream Analysis data -> Coupling Facility Structures Data for Sysplex workspace CUA Migration to XE SLA and ATF Integration with CICS PA 42 Planned

15 Enterprise Java Analysis 43

16 OMEGAMON XE for IMS on z/os v4.1.0 Highlights at a Glance TRF reporting capability has increased precision expanding transactions to the millisecond DL/I call reporting for full function and Fast Path WFI regions - accumulation of all call types issued by an application during the processing of a transaction and the number of each call type issued by an application during transaction processing Migration from classic: region occupancy %s has been added to Dependent Region statistics HALDB support DB summaries, partition details, VSAM / OSAM statistics. DBCTL detailed thread reporting for monitoring activity allowing the detection and prevention of application bottlenecks and response time problems. Enhanced IMS Connect reporting expanding capability to provide summary of transaction performance, details about every transaction processed and auto-discovery of IMS Connect tasks. Product provided Dynamic Workspace Links (DWL) to other OMEGAMONs (DB2 and CICS) have been added for greater integration. 44 Planned

17 HALDB Summary 45

18 OMEGAMON XE for DB2 PM/PE on z/os v4.1.0 Highlights at a Glance Support for ziip processor usage that is being introduced on the System z9 platform from a DB2 perspective Top ten volume reports DB2 version 9 day one support SAP Toolkit support for managing SAP on the mainframe. Enhanced Thread Overview: Show additional LOCK information and Changed Pages in all Group Buffer Pools. Migration from ROBOHELP to Eclipse for added diagnostic help capabilities. DWL for enclave OMEGAMON XE on z/os, OMEGAMON XE for CICS on z/os and OMEGAMON XE for IMS on z/os. 46 Planned

19 All Threads Connected to DB2 47

20 OMEGAMON XE for Storage on z/os v4.1.0 Highlights at a Glance New storage toolkit for DFHSM and DFDSS functions for database administrators in the TEP interface provide capability to quickly create commands or schedule actions to maintain and administer DASD storage. Top ten volume reports New dataset attribute database allows versatile and granular reporting capabilities at the dataset level that you can administer via the new storage toolkit function. New problem solving workspaces adding to your problem determination capabilities Intelligent situation analysis Integration: - DWL to other OMEGAMON XE on z/os - Launch of Total Productivity Center (TPC) 48 Planned

21 Create a Dataset Request Select a request type and choose options 49

22 OMEGAMON XE for Mainframe Networks on z/os v4.1.0 Highlights at a Glance New performance reports for VTAM buffer pool and address space workspaces and SNA information Enhanced FTP records as provided by the z/os Communications Server Network Interface resulting in performance improvement. TN3270 server session workspaces providing performance and availability metrics for systems running z/os version 1.8. Advanced historical reporting using both new Tivoli Enterprise Portal workspaces and raw SQL queries against the Tivoli Data Warehouse database.dbctl detailed thread reporting for monitoring activity allowing the detection and prevention of application bottlenecks and response time problems. Enhancements to Enterprise Extender (EE) reporting, reporting as in the previous release, but also High Performance Router (HPR) connections that do not flow over EE connections, using the HPR wildcarding function available through the z/os version 1.8 NMI. DWL to OMEGAMON XE on z/os and NetView on z/os for greater integration. 50 Planned

23 VTAM Buffer Pool Summary Workspace 51

24 New: OMEGAMON XE for z/vm Linux Combined Offering Monitors zvm and Linux on System z Provides workspaces that display Overall System Health Workload metrics for logged-in users Individual device metrics LPAR Data Composite views of zlinux running on VM Leverages the VM Performance Toolkit 52 Planned

25 IBM OMEGAMON z/os Console v4.1.0 Highlights at a Glance Coupling Facility status extra details and policy name Coupling Facility Resource Manager (CFRM) status for contention issues LPAR Cluster status details Unix System Services dubbed address spaces that are running from a z/os perspective Unix System Services processes running on the system DWL to OMEGAMON XE on z/os for better integration and problem determination 53 Planned

26 IBM IT Service? 80% of problems are reported by users 80% IT Users: customer Systems Test! 85% of problems are caused by IT making changes to the environment Customers become the IT Systems Test Team 85% Source: Tivoli Primary Research

27 IBM IT Service Innovation that Matters The industry s most comprehensive set of products, services and solutions IT CRM & Business IBM IT Service Service Delivery & Support IT Process Products Service Deployment Information Business Resilience IT Service Change and Configuration Platform Database (CCMDB) IT Operational Products Business Server, Network Application and Device Best Practices Storage Security Open and federated Change and Configuration Database (CCMDB) Proven technology for integrating Process to Product -- including third-party vendors Based on self-managing autonomic technologies and best practices such as ITIL and etom Built on an SOA architecture, and can manage and secure SOA environments 55

28 The CCMDB Simplifies Architectural Complexity Poorly managed change causes 80% of incidents in large environments IBM IT Service IT CRM & Business Service Delivery & Support Service Deployment Information Business Resilience IT Process Products IT Service Platform Change and Configuration Database (CCMDB) IT Operational Products Best Practices Business Application Server, Network and Device Storage Security "The IBM IT Service strategy promises to provide greater value through enhanced product integration and visualization. Yves Vlamijnck, Team Manager, Network & IT Monitoring, Belgacom 56

29 IT Process Managers Bridge Organizational Silos IBM IT Service IT Process Products IT CRM & Business Service Delivery & Support Service Deployment Information Business Resilience IT Service Platform IT Operational Products Best Practices Financial Assessment Process Manager Service Level Process Manager Asset Process Manager Availability Process Manager Change and Configuration (embedded in the CCMDB) Capacity Process Manager Release Process Manager Storage Process Manager Service Continuity Process Manager Security Process Manager Available Now! Available in 2H 2006! Future Directions Automates IT management processes for rapid responsiveness and greater flexibility Based on experience applying ITIL, etom, CoBIT and CMMI in customer environments Extends autonomic computing technology experience to people, processes and information 57

30 IT Operational Products Integrated across silos through the ITSM platform to the IT process management products IBM IT Service IT Process Products IT Service Platform IT Operational Products Best Practices Tivoli Product Portfolio Available TODAY! Tivoli Products in Technology Preview Announcement Business Application Products include: Tivoli Composite Application Manager Family Tivoli Business Systems Manager Tivoli Intelligent Orchestrator Tivoli Service Level Advisor License Compliance Manager Family Tivoli License Compliance Manager Family Netcool/Impact Server, Network & Device Products include: Tivoli Enterprise Console Tivoli Monitoring Family Tivoli OMEGAMON Family Tivoli NetView Family Tivoli Remote Control Tivoli System Automation Family Tivoli Workload Scheduler Family Tivoli Provisioning Manager Tivoli Configuration Manager Tivoli Decision Support for z/os Netcool/OMNIbus Netcool/Proviso Netcool/Precision Netcool/Monitors Storage Products include: Tivoli Storage Manager Tivoli Continuous Data Protection for Files TotalStorage Productivity Center Security Products include: Tivoli Access Manager Family Tivoli Identity Manager Family Tivoli Federated Identity Manager Family Tivoli Directory Server Tivoli Directory Integrator Family Security Compliance Manager Tivoli Security Operations Manager 58

31 Moving Forward - Work and Play Well with Others Key System z Initiatives Partnerships with STG z/os Console: Improve z/os Ease of Use Extended Disaster Recovery for Linux on System z based on GDPS and SA for MP Web Services Security based on Tivoli Federated Identity Manager Identity Manager for z/os leveraging LDAP and DB2 TWS and WLM Integration Capacity Provisioning for z/os leveraging SA, WLM and RMF Integration in the Virtualization Engine deliverables: Provisioning of Linux on System z leveraging TPM Access to the Health Monitor and Tivoli Enterprise Portal from the VE Console Tivoli Specific Integration based on the Tivoli Enterprise Portal On-going investments in NetView for z/os and System Automation for z/os Services offering based on the OMEGAMON infrastructure 59

32 Summary End-to-end management Aligned with IT Service Delivering comprehensive solutions that address your key IT challenges Desktop Experts and Tools Network Experts and Tools Application Experts and Tools Mainframe Databaseexperts Server Experts Experts and Tools and Tools Mainframe Experts and Tools Availability Change Service Change Level Security Labor Cost Information Lifecycle Release Sense Isolate Diagnose Take Evaluate Time Action 60

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