Tivoli Monitoring. Login Daemon. Feb 28, 2013

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1 Tivoli Monitoring Login Daemon Feb 28, 2013 Copyright International Business Machines Corporation All rights reserved. US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

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3 Table of Contents Table of Contents Introduction System Requirements Login Daemon Installation and Configuration Login Daemon Script Usage Select TEMS Script Usage After Login Script Usage TEMS Exit Installation and Configuration Agent Limitations Login Daemon Logic and Limitations...23

4 1. Introduction The IBM Tivoli Monitoring (ITM) Login Daemon is a tool which handles ITM managed systems coming online and calls these customer-provided scripts: Select TEMS script After Login script The Select TEMS script is called to determine if a managed system should be moved to a different TEMS as follows: It is called by the Login Daemon the first time that a managed system comes online to an ITM environment where an ITM environment is defined as the Hub Tivoli Enterprise Monitoring Server (TEMS) and its remote TEMS. (There is also a Login Daemon configuration property that can be used to specify that the Select TEMS script should be called every time the managed system comes online.) The Select TEMS script is passed information about the managed system and the TEMS that the managed system is connected to. The Select TEMS script can either return an indication that the managed system is connected to the correct TEMS or it can return information about the primary (and optionally the secondary) TEMS that the managed system should be configured to connect to. (The TEMS can either be connected to the current ITM environment or to a different ITM environment.) If the managed system should be reconfigured, the ITM Login Daemon reconfigures and restarts the managed system. The After Login script can be used to perform setup or configuration of a managed system (e.g. add it to the appropriate managed system lists) or of the system that it is installed on (e.g. scan the system and remote deploy additional agents as needed). It is called by the Login Daemon after a managed system comes online to an ITM environment for the first time. If the Select TEMS indicates that the managed system should be moved to a different TEMS, the After Login script is called after the managed system has been reconfigured to connect to the correct TEMS. The After Login script is passed information about the managed system and the TEMS that it is connected to. The script does not return any information to the Login Daemon. The ITM Login Daemon is provided by a set of PERL scripts that must be installed on each TEMS (Hubs and RTEMS). The Select TEMS and After Login scripts must also be implemented as PERL scripts.

5 2. System Requirements Hub TEMS Setup The KT1_TEMS_SECURE environment variable must be set to YES in the Hub s environment file and the Hub restarted. (You can perform this step when installing the TEMS exit function on the Hub.) If you are using a hot standby environment, the KT1_TEMS_SECURE environment variable must also be set to YES on the backup Hub and both Hub TEMS clocks must be synchronized. Also see section below for general TEMS system requirements System requirements of the servers where the TEMS is installed While the TEMS part of this solution is supported on all distributed platforms, the logindaemon perl script has only been fully tested on RedHat Linux x86-32 or x PERL v5.8.8 or later must be installed and support threading. To verify your version of PERL supports threads, issue this command: perl -e 'use threads;' An error message will be displayed if threading is not supported. Otherwise the command will just return. ITM requirements: o o TEMS must be at version or higher tacmd commands must be installed on each TEMS and at version or higher. (The tacmd commands are included in the Tivoli Enterprise Services User Interface Extensions (ue) component.) o Each RTEMS host must be able to issue SOAP requests to the Hub TEMS using either HTTP or HTTPS. Must be using IPv4 addresses Either the TMPDIR environment variable needs to be unset, or the KT1_TEMP_DIR environment variable must be set to $TMPDIR. (This is a limitation of the tacmd getfile and tacmd executecommand commands.)

6 System requirements of the servers where monitoring agents are installed Agent s TEMA must be at version FP4 or later Must be using IPv4 addresses If the agent is running on Linux/UNIX, either the TMPDIR environment variable needs to be unset, or the KT1_TEMP_DIR environment variable must be set to $TMPDIR in the agent s.ini file and the agent restarted. (This is a limitation of the tacmd putfile command.) If the agent is running on Windows, the user running the agents must have permission to update the Windows registry since some agents use the registry to store the CT_CMSLIST and KDC_FAMILIES environment variable settings. The user running the agent must have read/write access to the $CANDLEHOME directory on Linux/UNIX and to the %CANDLE_HOME% directory on Windows.

7 3. Login Daemon Installation and Configuration Login Daemon Installation The Login Daemon is available in the logindaemon-<date>.tar.gz file. Copy this file to each of the servers where the TEMS is installed. Extract the contents of the.tar.gz file into any directory. (Recommendation is to extract them into the $CANDLEHOME directory.) These files are extracted to the logindaemon directory: o afterlogin.pl: Sample After Login PERL script o handleonline.sh: Login Daemon script that is called by the TEMS exit (handleonline.cmd on Windows) o handleonline.pl: Login Daemon PERL script invoked by handleonline.sh o logindaemon.pl: Main Login Daemon PERL script o selecttems.pl: Sample Select TEMS PERL script Ensure the Login Daemon files have the same read/write/execute permissions as the $CANDLEHOME/bin/tacmd command. Select TEMS and After Login script installation Install/update the Select TEMS and After Login scripts on each TEMS in a directory for which the user running the ITM Login Daemon has read/write/execute permissions. Login Daemon Configuration The conf.txt file contains the configurable properties for the Login Daemon. Each of the properties are described in the table below: Property Name Description Default Value Notes script_selecttems Set this property to the path for your Select TEMS script. None value must be specified script_afterlogin callselecttems Set this property to the path for your After Login script. Specifies if the Select TEMS script should be called the first time the managed system comes None value must be specified None value must be specified

8 online to an ITM environment or every time it comes online. msconnectdir Valid values: first every The directory under the ITM installation directory where the handleonline script should write files with managed system login/connection information (e.g. a value of msconnect will map to: /opt/ibm/itm/msconnect ). None value must be specified afterloginmsl callafterloginforsubnodes The Login Daemon reads the files in this directory to determine what managed systems to process. The name of the managed system list that the Login Daemon should create to track which managed systems that are being reconfigured to a different TEMS and, for which, the After Login script should be called after the reconfiguration is complete. Indicates if the After Login script should be called for subnodes. Valid values are true or false. None value must be specified. None value must be specified. IBM recommends that the name of this managed system list (MSL) start with ZZZ_ to optimize TEMS performance since this MSL is not used for situation or workflow policy distribution. This property should be set to false as it has not been fully implemented.

9 userexittimeout retrycount retryinterval temsdownretrycount KBB_RAS1_LOG The duration (in seconds) that the Login Daemon will wait for a response from the Select TEMS or After Login scripts. Setting this property to 0 disables the timeout of the Select TEMS or After Login scripts. The number of times to retry an operation when an error occurs. Setting this property to 0 disables the retry of failed operations. The duration (in seconds) to wait before retrying an operation after a retryable error occurs. Setting this property to 0 disables the retry of failed operations. The number of times to retry when Select TEMS indicates that an agent should be moved to a TEMS that is currently offline. Setting this property to 0 disables the retry of moving an agent to an offline TEMS. Specifies the Login Daemon s RAS1 trace file name and the number and size of the trace files using the format: The default value of 40 with a default retryinterval of 30 means the daemon will wait 20 minutes for the TEMS to come online. <logindaemon>_ <hexadecimal- timestamp>- <rolling log count>.log COUNT=3 LIMIT=5 PRESERVE=1 Note: The Login Daemon does not use the INVENTORY and

10 filename [COUNT=count] [LIMIT=limit] [PRESERVE=preserve] Where: COUNT is the max number of rolling trace files to create per invocation of the Login Daemon. MAXFILES parameters similar to other ITM RAS1 log files and ignores these values if they are specified. LIMIT is the max size (in megabytes) of each trace file. PRESERVE is the number of log files to preserve when log files wrap over the COUNT value.

11 4. Login Daemon Script Usage The Login Daemon should be started by a user who has read/write/execute permissions for the ITM directories and the Login Daemon scripts. Also the CANDLEHOME environment variable must be set to the directory where the TEMS is installed before running the Login Daemon PERL script. Usage: logindaemon.pl start {-s --server} {[PROTOCOL://]HOST[:PORT]} {-u --username} USERNAME {-p --password} PASSWORD [{-s2 --server2} {[PROTOCOL://]HOST[:PORT]} ] [{-u2 --username2} USERNAME] [{-p2 --password2} PASSWORD] [{-l --logfile} FILENAME] [{-d --debug} LEVEL] [{-? --help}] OR logindaemon.pl stop [{-d --debug} LEVEL] [{-? --help}] where: -s --server Specifies the hub Tivoli Enterprise Monitoring Server to log into. If no protocol is specified, PROTOCOL defaults to https. If no port is specified, PORT defaults to 3661 for the https protocol and 1920 for the http protocol. -u --username Specifies the user to authenticate to the hub Tivoli Enterprise Monitoring Server. -p --password Specifies the password of the user to authenticate. --server2 Specifies the other hub Tivoli Enterprise Monitoring Server if a hot standby environment is being used. If no protocol is specified, PROTOCOL defaults to https. If no port is specified, PORT defaults to 3661 for the https protocol and 1920 for the http protocol.

12 --username2 Specifies the user to authenticate to the other hub Tivoli Monitoring Server specified by the server2 option. If this option is not specified, the value of the username option is used. --password2 Specifies the password of the user specified by the username2 option. If this option is not specified, the value of the password option is used. -l --logfile Specifies the Login Daemon s log file name. If not specified, the default file name is: $CANDLEHOME/logs/logindaemon_<ITM Timestamp>.log -d --debug Specifies the integer debug level of the login daemon. Any non-negative integer value will be accepted. A value of 1 or greater will generate debug/trace messages. Tracing messages go to the login daemon s RAS1 trace files. The default login daemon s trace files are stored in the $CANDLEHOME/logs directory and are called logindaemon_<hexadecimal timestamp>-<rolling log count>. The KBB_RAS1_LOG variable can be used to change the defaults for the login daemon filename identifier and the number and size of the RAS1 trace files. You can either set KBB_RAS1_LOG as an environment variable prior to starting the login daemon or set its value in the login daemon s configuration file (conf.txt). The former takes precedence. See the description of KBB_RAS1_LOG in the section Login Daemon Configuration. RAS1 tracing is also enabled for the tacmd and kshsoap commands issued by the login daemon. The RAS1 trace filenames for these components start with logindaemon_tacmd and logindaeomon_kshsoap to indicate that they were generated for login daemon processing. You only need to specify a debug level if IBM requests trace messages, but can be useful for your own problem determination. -? --help Displays the script s usage statement. Notes: If you do not provide u --username or -p password options, the Login Daemon prompts you to enter those values. Also if you provide the server2 option but you do not specify the username2 or password2 options, the Login Daemon prompts you to enter those values. The passwords you enter appear in clear text. If you specify the server option but not the server2 option and the specified Hub TEMS is configured for hot standby, the login daemon defaults the server2

13 option to the hostname that has been configured for the specified Hub s standby TEMS and uses the port and protocol values specified by the server option. In this scenario, the login daemon also defaults the username2 and password2 options to the values of the username and password options. If your ITM environment is not configured for hot standby, the Hub TEMS must be running when the Login Daemon is started because the Login Daemon verifies that it can use the server, username, and password input to connect to the Hub TEMS. (After the Login Daemon verifies that it can connect to the Hub TEMS, it continues to run even if the Hub TEMS is stopped.) If your ITM environment is configured for hot standby, the Login Daemon attempts to connect to both Hub TEMS when it is started. If neither Hub is running, the login daemon cannot be started. (After the Login Daemon verifies that it can connect to at least one of the Hub TEMS, it continues to check which Hub is the acting Hub and ensures that it sends requests to the acting Hub. The login daemon also continues running even if both Hub TEMS are stopped.)

14 5. Select TEMS Script Usage Select TEMS script input The Select TEMS script is passed these input parameters: --msn MANAGED_SYSTEM_NAME --hostaddr NETWORK_ADDRESS --hostname HOSTNAME --hostinfo OS_INFO --product PRODUCT_CODE --version VERSION --thrunode THRUNODE --temshost TEMS_HOSTNAME --protocol PROTOCOL --port PORT_NUMBER --mode ONLINE_MODE where: --msn Specifies the name of a managed system that has come online --hostaddr Specifies the IP address of the machine where the managed system is installed. --hostname Specifies the hostname of the machine where the managed system is installed. --hostinfo Specifies any operating system information provided by the managed system. --product Specifies the two character product code of the managed system (e.g NT) --version Specifies the version of the agent (e.g ). This is the same version string displayed by the TEP Managed System workspace. --thrunode Specifies the managed system name of the TEMS that the managed system is connected to.

15 --temshost Specifies the hostname of the local TEMS machine --protocol Specifies the protocol that the managed system used to connect to the TEMS (e.g. IP.PIPE) --port Specifies the port number that the managed system used to connect to the TEMS (e.g. 1918) --mode Specifies the online mode for the managed system. The value initial is provided if the managed system has come online for the first time to this ITM environment. The value normal is provided for any subsequent onlines for this managed system.

16 Select TEMS script output The Select TEMS script writes its results to standard out (stdout). If the managed system should not be reconfigured to a different TEMS, the script should write 0 to stdout. Otherwise, if the managed system should be reconfigured with an updated primary and, optionally, secondary/backup TEMS, the script should write the TEMS hostname, IP address, protocol, and port information as comma separated values on a single line to stdout. If the managed system should be configured to just connect to a single/primary TEMS, the Select TEMS script should write these values on a single line to stdout: PRIMARY_TEMS_HOSTNAME,PRIMARY_TEMS_IPADDRESS,PRIMARY_PR OTOCOL,PRIMARY_PORT Otherwise, if the managed system should be configured to connect to both a primary and secondary/backup TEMS, the Select TEMS script should write these values on a single line to stdout: PRIMARY_TEMS_HOSTNAME,PRIMARY_TEMS_IPADDRESS,PRIMARY_PR OTOCOL,PRIMARY_PORT,BACKUP_TEMS_HOSTNAME,BACKUP_TEMS_IP ADDRESS,BACKUP_PROTOCOL,BACKUP_PORT Where: PRIMARY_TEMS_HOSTNAME Specifies the hostname of the primary TEMS that the managed system should be reconfigured to connect to. This value is used when re-configuring the managed system. PRIMARY_TEMS_IPADDRESS Specifies the IP address of the primary TEMS that the managed system should be reconfigured to connect to. The Login Daemon uses this value to check if the TEMS is online before reconfiguring the managed system. PRIMARY_PROTOCOL Specifies the protocol of the primary TEMS. Valid values are IP.PIPE or IP.SPIPE. PRIMARY_PORT Specifies the port number of the primary TEMS (e.g. 1918).

17 BACKUP_TEMS_HOSTNAME Specifies the hostname of the secondary/backup TEMS that the managed system should be reconfigured to connect to. This value is used when reconfiguring the managed system. BACKUP_TEMS_IPADDRESS Specifies the IP address of the secondary/backup TEMS that the managed system should be reconfigured to connect to. The Login Daemon uses this value to check if the TEMS is online before reconfiguring the managed system. BACKUP_PROTOCOL Specifies the protocol of the secondary/backup TEMS. Valid values are IP.PIPE or IP.SPIPE. BACKUP_PORT Specifies the port number of the secondary/backup TEMS (e.g. 1918). No default values are assumed for any of the output values. Therefore, if any "primary" options are returned, all "primary" options must be returned. Also if any "backup" (failover) options are returned, all "backup" options must be returned. Below is example output when the managed system should be reconfigured to connect to just a primary TEMS (i.e. no secondary/backup TEMS): myhost, ,ip.pipe,1918 Below is example output when the managed system should be reconfigured to connect to both a primary and secondary/backup TEMS: myhost, ,ip.pipe,1918,myhost2, ,ip.pipe,1 918

18 6. After Login Script Usage After Login script input The After Login script is passed these input parameters: --msn MANAGED_SYSTEM_NAME --hostaddr NETWORK_ADDRESS --hostname HOSTNAME --hostinfo OS_INFO --product PRODUCT_CODE --version VERSION --thrunode THRUNODE --thrutems TEMS_THRUNODE --temshost TEMS_HOSTNAME --protocol PROTOCOL --port PORT_NUMBER --mode ONLINE_MODE --issubnode SUBNODE_INDICATION where: --msn Specifies the name of a managed system that has come online --hostaddr Specifies the IP address of the machine where the managed system is installed. --hostname Specifies the hostname of the machine where the managed system is installed. --hostinfo Specifies any operating system information provided by the managed system. --product Specifies the two character product code of the managed system (e.g NT) --version Specifies the version of the agent (e.g ). This is the same version string displayed by the Tivoli Enterprise Portal Managed System workspace. Note: Universal Agent subnodes provide as version number and not the Universal Agent version number.

19 --thrunode Specifies the managed system name that the managed system is connected to. If the managed system is a subnode, this parameter specifies the managed system name of the managing agent. Otherwise, it specifies the managed system name of the TEMS (which is also the value specified by the thrutems option). --thrutems Specifies the managed system name of the TEMS that the managed system is connected to. --temshost Specifies the hostname of the local TEMS machine --protocol Specifies the protocol that the managed system used to connect to the TEMS (e.g. IP.PIPE) --port Specifies the port number that the managed system used to connect to the TEMS (e.g. 1918) --mode Specifies the online mode for the managed system. It is always set to afterlogin. --issubnode Indicates if the managed system is a subnode. Set to 1 if a subnode; otherwise, set to 0. After Login script output The Login Daemon does not expect any output from the After Login script.

20 7. TEMS Exit Installation and Configuration After installing the Login Daemon and your Select TEMS and After Login scripts, configuring the Login Daemon and starting the Login Daemon on each of the TEMS, configure the TEMS exit on each TEMS. Modify the $CANDLEHOME/config/ms.ini file by making these changes: 1. Add KPX_HANDLE_ONLINE_CMD and set it to full path of the handleonline.sh script that was installed with the Login Daemon. (Ensure you specify the path of the handleonline.sh script and not the handleonline.pl script. The.sh script invokes the PERL script.) Example: KPX_HANDLE_ONLINE_CMD=/opt/IBM/ITM/logindaemon/handleOnline.sh 2. If configuring a Hub TEMS, ensure KT1_TEMS_SECURE is set to YES. 3. If PERL is not in the PATH of the TEMS environment, prepend or append the PATH variable in the ms.ini file with the directory of the desired PERL executable. Example: PATH=/usr/local/bin:/usr/bin:/bin:/opt/IBM/ITM/lx8266/ms /bin:/opt/ibm/itm/tmaitm6/lx8263/bin Note: If this causes a conflict with other executables (e.g. TakeAction commands), you can alternatively set the ITM_PERL variable to the fully qualified path of the desired PERL executable. Example: ITM_PERL=/usr/local/bin/perl 4. Either reconfigure the TEMS (which ensures the $CANDLEHOME/config/<hostname>_ms_<TEMS Name>.config file is updated to with the ms.ini file changes) or modify the $CANDLEHOME/config/<hostname>_ms_<TEMS Name>.config file with these changes. Note: The changes to the.config file are the same as the ms.ini file except single quotes (') are needed around the values in the.config file as shown in the steps below.

21 a. Add KPX_HANDLE_ONLINE_CMD and set it to full path of the handleonline.sh script that was installed with the Login Daemon. (Ensure you specify the path of the handleonline.sh script and not the handleonline.pl script. The.sh script invokes the PERL script.) Example: KPX_HANDLE_ONLINE_CMD='/opt/IBM/ITM/logindaemon/handleOnlin e.sh' b. If configuring a Hub TEMS, ensure KT1_TEMS_SECURE is set to 'YES'. c. If PERL is not in the PATH of the TEMS environment, prepend or append the PATH variable in the ms.ini file with the directory of the desired PERL executable. Example: PATH='/usr/local/bin:/usr/bin:/bin:/opt/IBM/ITM/lx8266/m s/bin:/opt/ibm/itm/tmaitm6/lx8263/bin' Note: If this causes a conflict with other executables (e.g. TakeAction commands), you can alternatively set the ITM_PERL variable to the fully qualified path of the desired PERL executable. Example: ITM_PERL='/usr/local/bin/perl' 5. Restart the TEMS.

22 8. Agent Limitations Only OS agents have been thoroughly tested. The following agents cannot be reconfigured to connect to a different TEMS using the Login Daemon : Summarization and Pruning agent (SY product code) i5 OS agent (A4 product code) OMEGAMON agents on z/os (M5, N3, S3, CP, GW, DP, IP, D5, HL, and MV product codes)

23 9. Login Daemon Logic and Limitations When a managed system comes online at a TEMS, the TEMS calls the handleonline.sh script (since its path is configured for KPX_HANDLE_ONLINE_CMD environment variable) the handleonline.sh script is passed information about the managed system and invokes the handleonline.pl PERL script the handleonline.pl script writes the details about the managed system to a file in the directory configured for the Login Daemon s msconnectdir property The Login Daemon checks for new files in the msconnectdir directory every 5 seconds. When it finds a new file, it performs this processing: Starts a new thread to process the managed system if the max thread count of 10 has not been reached. Otherwise, the managed system is not processed until a thread becomes available. If the managed system is not a subnode and can be reconfigured, the Select TEMS script is called if (the callselecttems property is set to every) OR (the callselecttems property is set to first AND this is the first time that the managed system has come online to this ITM environment) o If the Select TEMS script does not return 0, the Login Daemon parses the script s output to determine what TEMS the managed system should be reconfigured to connect to. If the managed system is being configured to connect to TEMS in the same ITM environment, the managed system is added to the managed system list specified by the afterloginmsl property and the Login Daemon verifies that at least one of the specified TEMS are online. (If neither TEMS are online, the Login Daemon periodically checks if the TEMS have come online up to the temsdownretrycount property retry count. If the TEMS have not come online after all retries have been performed, an error is logged to the Login Daemon s log file.) Note: if a managed system is being configured to connect to a TEMS in a different ITM environment, the Login Daemon does not perform any verification that the Hub or RTEMS in the other environment are online. The Login Daemon reconfigures the agent by using the tacmd putfile command to push files / scripts down to $CANDLEHOME directory of the agent machine and then uses the tacmd executecommand command to execute the scripts which

24 reconfigure the managed system and restart it. (See the section Reconfiguring managed systems below for more details.) If the managed system was reconfigured to connect to a different TEMS environment, the Login Daemon issues the tacmd cleanms command to remove the offline entry from the managed system from the TEMS. If the managed system was not reconfigured and (this is the first time that the managed system has come online to the ITM environment OR the managed system is in the managed system list specified by the afterloginmsl property), the Login Daemon calls the After Login script. (The script is only called for subnodes if the callafterloginforsubnodes property is set to true.) The Login Daemon also uses the kshsoap command to issue queries to the Hub TEMS for information that is not available from tacmd commands. In a hot standby environment, the Login Daemon ensures that it sends requests to the acting Hub TEMS. If the Select TEMS or After Login scripts use tacmd commands, the scripts must ensure that they use tacmd to issue commands against the acting Hub TEMS since the tacmd commands report an error if you issue a command to the standby Hub TEMS. The Login Daemon times out the Select TEMS and After Login scripts using the timeout specified by the userexittimeout property. If the script does not return before the timeout expires, the Login Daemon send a USR1 (10) signal. If the script needs to close a DB connection, it can catch the signal and do their cleanup -- the Login Daemon will wait for the cleanup to complete. The Login Daemon logs informational, warning, and error messages to its log file with unique message IDs. If the debug option is passed to the Login Daemon, it also writes trace/debug messages to its RAS trace file. If the Login Daemon detects an error when reconfiguring the agent, it retries the operation up to the retry count specified by the retrycount property. (The retry interval is specified by the retryinterval property.) If the max retry count is reached, the Login Daemon logs an error and moves on to any next managed system.

25 Reconfiguring managed systems The Login Daemon performs this processing to reconfigure a managed system running on Windows: o o o Creates a.cmd file that will create a.cmd script to restart the managed system using the kinconfg command reconfigure the managed system s CT_CMSLIST variable either in the managed system s environment file and/or in the registry depending on where it is found Uses the tacmd putfile command to push the reconfigure.cmd file down to the %CANDLE_HOME% directory of the managed system Uses the tacmd executecommand command to execute the.cmd file to reconfigure the managed system and then executes the.cmd script to restart the managed system using the kinconfg command. The Login Daemon performs this processing for managed systems running on Linux/UNIX: o Creates a.sh file that will create a.txt file that has the silent config parameters for reconfiguring the primary and secondary RTEMS create a.sh script that restarts the managed system using the itmcmd agent command perform a silent config of the agent using the itmcmd config command. o Uses the tacmd putfile command to push the reconfigure.sh file down to the $CANDLEHOME directory of the managed system o Uses the tacmd executecommand command to execute the.sh file that was pushed down in the previous step and that reconfigures the agent. Then it excutes the.sh file that restarts the managed system.

26 Login Daemon Limitations The Login Daemon cannot determine if an agent is connected through an ITM firewall gateway. In this scenario, the hostaddr parameter value that is passed to the Select TEMS and After Login scripts will contain the IP address of the firewall gateway, not the agent. If the IP address is not used by the Select TEMS or After Login scripts or the IP address of the fireway gateway is sufficient to make decisions in these scripts then the Login Daemon can be used to reconfigure the agent. If not, the Select TEMS script should return a non-zero return code for any hostaddr values that match ITM firewall gateway IP addresses and the agent will not be reconfigured and the After Login script will not be called. Alternatively, the Select TEMS can print "0" and exit 0 if the After Login script should be called. The Login Daemon does not handle reconfiguring managed systems that are using IPv6 or protocols other than IP.PIPE or IP.SPIPE. The Login Daemon does not handle reconfiguring a managed system on Windows to use a different protocol or port number. Each time an agent is restarted by the Login Daemon, a new, (typically empty) temp file is created in the $CANDLEHOME/kt1v3depot/<product code> directory and is not removed. The agent creates the files in anticipation of output from the restart agent script. However, the script continues to run after the agent is stopped. As the agent stops, the file is not removed or cleaned up. This file is used to return errors to the Login Daemon for the shutdown part of the script. It was thought better to leave one empty/small file on the agent system so that information can be captured if an agent restart error occurs. In a hot standby environment when the acting Hub TEMS is shutdown, the Login Daemon may successfully reconfigure a managed system as the acting Hub TEMS (TEMS1) is shutdown. However, the new acting Hub (TEMS2) may not be notified by TEMS1 about updates to After Login managed system list since TEMS1 is shutting down. If this occurs, the After Login script is not called for those managed systems that were being reconfigured when TEMS1 was stopped. When the Login Daemon is stopped, you may see this message in the log file: Scalars leaked. This is a PERL cleanup message and can be ignored.

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