Presentation Details: Slides: 32 Duration: 00:10:05 Description:

Transcription

1 Presentation Details: Slides: 32 Duration: 00:10:05 Description:

2 Slide 1 Patient Portal Education Duration: 00:00:06 Slide 2 Logon Instructions Duration: 00:00:41 Slide 3 Logon Instructions Duration: 00:00:15

3 Slide 4 Logon instructions Duration: 00:01:00 Slide 5 Logon Instructions Duration: 00:00:26 Welcome to myuhs, your free, web-based patient portal. myuhs enables you to communicate with your UHS healthcare team from your home, work, or anywhere else you can connect to the web. myuhs helps you to more easily take charge of your health because myuhs and many other online UHS services are available at a time that is right for you. Through myuhs, you can communicate with your provider's office to request an appointment, renew a prescription, ask nonurgent questions, view lab results and much more! Let's take a look at just how easy myuhs is to use!

4 Slide 6 Terms and Conditions Duration: 00:00:07 TERMS AND CONDITIONS Review the Terms and Conditions, then click, I Accept Slide 7 Token Duration: 00:00:15 TOKEN Enter the security token you received from your healthcare provider, our date of birth and your address, then click Next Slide 8 Create Your Username, Password, and Security Questions Duration: 00:00:25 CREATE YOUR USERNAME, PASSWORD, LOGIN SECURITY AUTHORIZATION AND SECURITY QUESTION Please pay close attention to the instructions for selecting a username and password. Enter a unique username, a password, retype that password, select a security question from the dropdown menu, enter and reenter your answer to that security question. Finally, select SUBMIT.

5 Slide 9 Password Recovery Duration: 00:00:16 CREATE YOUR PASSWORD RECOVERY CREDENTIALS Next you will be prompted to create a password recovery question and the answer. Slide 10 Login / Enroll Duration: 00:00:29 LOGIN/ENROLL Login to myuhs using your username and password. If you have forgotten your user name or password, click on the Need help with your user name and password? link and follow the on-screen instructions. Slide 11 Security Question Duration: 00:00:15 SECURITY QUESTION You will be asked your security question for your safety at every login.

6 Slide 12 Important Information Duration: 00:00:18 Slide 13 Home Page Duration: 00:00:19 HOME PAGE Your inbox, lab results and medications are all located on the home page. Slide 14 Duration: 00:00:37 MAIL From the MAIL drop down tab, you can navigate to your inbox, sent items or compose a new message. Your inbox will contain messages sent to you securely by your provider s office. Icons are used to indicate the type of message sent by your provider s office. When a new message is available in the Patient Portal, you will also receive an alert sent via to the personal account you used to register. Clicking once on the message will open it.

7 Slide 15 Open Message Duration: 00:00:08 MAIL OPEN MESSAGE You will be able to reply, delete or print the message. Slide 16 Reply Message Duration: 00:00:14 MAIL REPLY MESSAGE Your reply message will contain your provider s original message and your response. Click SEND to send your message back to your provider s office. Slide 17 Compose a Message Duration: 00:00:11 MAIL COMPOSING A MESSAGE Choose Compose Message from the MAIL drop down tab. The Practice will always be myuhs Patient Portal. Complete the form and click 'SUBMIT'

8 Slide 18 Compose a Message Duration: 00:00:08 MAIL COMPOSING A MESSAGE The Practice will always be myuhs Patient Portal. Complete the form and click 'SUBMIT' Slide 19 Request an Appointment Duration: 00:00:16 SCHEDULE - REQUEST AN APPOINTMENT Choose Request Appointment from the SCHEDULE drop down tab. The Practice will always be myuhs Patient Portal. Complete the form and click SUBMIT Slide 20 View My Chart Duration: 00:00:07 MY CHART - VIEW MY CHART From the MY CHART tab, you may view your chart.

9 Slide 21 Download My Chart Duration: 00:00:36 Slide 22 Send PHR Duration: 00:00:16 MY CHART - DOWNLOAD AND SEND MY CHART A PHR is a document that contains all the information from your chart. You can download and save the PHR as a PDF file. You need the Adobe Acrobat Reader to view the PDF file. Click the Download and send my chart link to view. MY CHART - DOWNLOAD AND SEND PERSONAL HEALTH RECORD (PHR) The PHR details display. To save your PHR, click Save CCDA Slide 23 Request My Chart Duration: 00:00:24 MY CHART - REQUEST PERSONAL HEALTH RECORD Choose Request Health Record from the MY CHART drop down tab and click SUBMIT. Your PHR will be sent to your inbox; click on the message and your PHR will be downloaded for you to view, save or send.

10 Slide 24 Renew Medications Duration: 00:00:16 RENEW MEDICATIONS Choose Renew Medications from the RENEW MEDICATIONS drop down tab. The Practice will always be myuhs Patient Portal. Complete the form and click SUBMIT Slide 25 How to Print a List of Medications Duration: 00:00:01 Slide 26 Patient Education Duration: 00:00:20 PATIENT EDUCATION Patient education information such as educational materials, symptom checkers, general medication information and a health information tool can be found underneath this tab.

11 Slide 27 Settings - Account Settings Duration: 00:00:17 SETTINGS - ACCOUNT SETTINGS You may change your username, password, security question and forgotten password question from this page. Slide 28 My Information Duration: 00:00:32 SETTINGS - MY INFORMATION You cannot update your name, address, and phone number in this system, however, to update this information you must contact the practice by sending a secure message or calling your provider's office directly. Slide 29 Manage User Grants Duration: 00:00:12 SETTINGS - MANAGE USER GRANTS You must contact your provider s office to define a care manager relationship.

12 Slide 30 Manage Practices Duration: 00:00:18 SETTINGS - MANAGE PRACTICES This feature is currently not available. Slide 31 Statement Notifications Duration: 00:00:09 SETTINGS STATEMENT NOTIFICATIONS This feature is currently not available. Slide 32 Thank You Duration: 00:00:11 Advance mode: By user